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Social Media Benchmarking and
Competitive Intelligence on
Daytona 500

FEBRUARY 1-27 2014
About Unmetric
We provide not-so-obvious competitive intelligence
on over 17,000 brands across 30 sectors …
so you know who is outsocializing who. And how.
We understand that while companies have always needed competitive
intelligence, it’s never been easy to come by. The modern digital media
landscape gives marketers the potential to study their campaign spends,
activity and decide on future spends much more rationally than ever
before.
Unmetric works with leading brands and agencies to help them establish
benchmarks for their social media activities. The Unmetric SaaS platform
creates more efficient social media teams and drives down costs by
providing deep qualitative and quantitative data in an intuitive, easy-touse online platform.

We Analyze Data
From:
Analysis of Brands on

FACEBOOK
Notable Metrics on Facebook
FEBRUARY 1-27 2014

Brand Name

Total Fans

Fan Growth

Conversation
(% of fans)

Engagement

Fan Posts

Admin Posts

Responses
(mins)

M&M's U.S.A

10,246,854

0.36%

0.67%

331

364

35

1,032

Budweiser (United
States)

5,004,340

0.7%

11.13%

780

663

47

1,323

Lowe's Home
Improvement

2,792,449

0.59%

1.14%

579

362

28

106

Farmers Insurance

2,247,964

-0.1%

0.09%

75

128

43

568

FedEx

856,633

3.15%

2.76%

606

1839

25

570

GEICO

350,352

2.23%

0.96%

111

425

26

1,021

The Dow Chemical
Company

72,062

0.65%

1.09%

139

68

56

0

3M

26,856

3.07%

1.68%

407

0

13

-

Nationwide

51,001

2.93%

1.81%

531

127

29

256
Most Engaging Posts
FEBRUARY 1-27 2014

FedEx

The three most engaging posts around Daytona 500 & NASCAR,
were from Fedex, Nationwide and 3M.
3M

Nationwide
3M – 3M Mobile Innovation Center
3M’s post around their new mobile innovation center, during the course of the NASCAR season, was their most engaging post in February.

They experienced a small spike in people talking about after this post.
FedEx – License To Win Sweepstakes
FedEx ran a ‘License to Win’ contest in the month of February, which was one of their most engaging posts of the month, with an
engagement score of 999.
FedEx – FedEx11
FedEx received an engagement score of 420 for their #FedEx11 campaign in February.
M&Ms USA – Content Strategy
M&M’s USA saw good engagement with their “General Content” but great engagement with their sports related posts.
Budweiser Racing – App Analytics
Budweiser Racing averaged a Monthly Active User (MAU) count of 41, lower than the Beverages – Alcohol sector average of 44 and a Daily Active User
(DAU) count of 1, which is also the industry average.
Analysis of Brands on

TWITTER
Notable Metrics & Brands on Twitter
FEBRUARY 1-27 2014

Brand Name

Total Followers

Followers Growth

Number of Tweets

Engagement

Mentions Count

@FedEx

167,238

2.46%

485

65

18,306

@Lowes

134,183

4.09%

803

100

5,751

@Budweiser

51,829

20.11%

150

1,000

6,860

@Nationwide

26,965

10.61%

749

731

1,911

@GEICO

24,773

6.91%

29

144

4,699

@3MNews

23,607

2.6%

57

67

253

@DowChemical

21,188

3.37%

269

120

1,517

@WeAreFarmers

20,786

2.19%

145

261

335

@mmsyellow

15,561

11.25%

108

607

416
M&Ms – Hashtag Analytics
@mmsyellow tweeted around #daytona500 and #nascar in February and also received great engagement for these tweets.
Tweets with #raindelay performed incredibly well with an average engagement score of 998.
Dow Chemical – #Daytona500
In February, Dow tweeted mostly proactive content, a lot of it revolving around #Sochi2014. With that in mind, it’s interesting to
note that tweets containing #Daytona500 engaged best for the brand.

On an average, Dow had 10 tweets a day, most
of which were proactive.
Farmers Insurance - #Win2014ChevySS
Farmers Insurance ran a #Win2014ChevySS in partnership with
Kasey Kahne.

Tweets with #Daytona500 scored an average engagement score of
805, making it the best performing hashtag of the month.
FedEx – #FedEx11chat #nascar
FedEx tweeted most around #iwantone and the users tweeted often around #fedexgrant. Yet tweets around
#nascar were the most engaging for the brand, with an engagement score of 379

Tweets around #FedEx11Chat also
engaged well for the brand.
Comparative Hashtag Analytics
In February 2014, on average, tweets with #Daytona500 performed better than tweets containing #Nascar.

#Nascar	
  
Yellow	
  M&Ms	
  

349	
  

Na?onwide	
  

0	
  

FedEx	
  

379	
  

Farmers	
  Insurance	
  

#Daytona500	
  

0	
  

Dow	
  Chemical	
  

151	
  
0	
  

50	
  

100	
  

150	
  

200	
  

Engagement	
  Score	
  

250	
  

300	
  

350	
  

400	
  

704	
  

Yellow	
  M&Ms	
  
93	
  

Na?onwide	
  

805	
  

Farmers	
  Insurance	
  
Dow	
  Chemical	
  

319	
  
0	
  

100	
  

200	
  

300	
  

400	
  

Engagement	
  

500	
  

600	
  

700	
  

800	
  

900	
  
APPENDIX
Engagement Score
Engagement is the measure of audience responses to a brand's content and activity on a social network.
To calculate the engagement score, we weigh audience interactions on brand content such as Likes, Comments, Shares or Favorites, Replies and Retweets based on their importance.
We then divide their weighted sum by our estimate of the number of brand fans and followers who actively receive and view such content.
Formula
Facebook Engagement Score Formula
 
( No. of Likes  +  x  ×  No. of Comments  +  y  ×  No. of Shares )  ×  10000
____________________________________________________________
Audience Reception Rate
 
Twitter Engagement Score Formula
 
( No. of Favorites  +  x  ×  No. of Replies  +  y  ×  No. of Retweets )  ×  10000
____________________________________________________________
Audience Reception Rate
 
Linkedin Engagement Score Formula
 
( No. of Likes +  x  ×  No. of Comments )  ×  10000
____________________________________________________________
Audience Reception Rate
 
 The default Unmetric values for x and y are 5 and 10 respectively.
 
Audience Reception Rate
The Audience Reception Rate (ARR) is the Unmetric estimate of the number of brand fans/followers who stand to actively receive and view a brand's content.
The formula you see below calculates the Audience Reception Rate as a function of the number of brand fans/followers raised to a fixed power value of 0.8.
Audience Reception Rate = (Fans or Followers) 0.8
THANK YOU
Contact us at info@unmetric.com for any further information.

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Social Media Habits of Brands Sponsoring the Daytona 500

  • 1. Social Media Benchmarking and Competitive Intelligence on Daytona 500 FEBRUARY 1-27 2014
  • 2. About Unmetric We provide not-so-obvious competitive intelligence on over 17,000 brands across 30 sectors … so you know who is outsocializing who. And how. We understand that while companies have always needed competitive intelligence, it’s never been easy to come by. The modern digital media landscape gives marketers the potential to study their campaign spends, activity and decide on future spends much more rationally than ever before. Unmetric works with leading brands and agencies to help them establish benchmarks for their social media activities. The Unmetric SaaS platform creates more efficient social media teams and drives down costs by providing deep qualitative and quantitative data in an intuitive, easy-touse online platform. We Analyze Data From:
  • 3. Analysis of Brands on FACEBOOK
  • 4. Notable Metrics on Facebook FEBRUARY 1-27 2014 Brand Name Total Fans Fan Growth Conversation (% of fans) Engagement Fan Posts Admin Posts Responses (mins) M&M's U.S.A 10,246,854 0.36% 0.67% 331 364 35 1,032 Budweiser (United States) 5,004,340 0.7% 11.13% 780 663 47 1,323 Lowe's Home Improvement 2,792,449 0.59% 1.14% 579 362 28 106 Farmers Insurance 2,247,964 -0.1% 0.09% 75 128 43 568 FedEx 856,633 3.15% 2.76% 606 1839 25 570 GEICO 350,352 2.23% 0.96% 111 425 26 1,021 The Dow Chemical Company 72,062 0.65% 1.09% 139 68 56 0 3M 26,856 3.07% 1.68% 407 0 13 - Nationwide 51,001 2.93% 1.81% 531 127 29 256
  • 5. Most Engaging Posts FEBRUARY 1-27 2014 FedEx The three most engaging posts around Daytona 500 & NASCAR, were from Fedex, Nationwide and 3M. 3M Nationwide
  • 6. 3M – 3M Mobile Innovation Center 3M’s post around their new mobile innovation center, during the course of the NASCAR season, was their most engaging post in February. They experienced a small spike in people talking about after this post.
  • 7. FedEx – License To Win Sweepstakes FedEx ran a ‘License to Win’ contest in the month of February, which was one of their most engaging posts of the month, with an engagement score of 999.
  • 8. FedEx – FedEx11 FedEx received an engagement score of 420 for their #FedEx11 campaign in February.
  • 9. M&Ms USA – Content Strategy M&M’s USA saw good engagement with their “General Content” but great engagement with their sports related posts.
  • 10. Budweiser Racing – App Analytics Budweiser Racing averaged a Monthly Active User (MAU) count of 41, lower than the Beverages – Alcohol sector average of 44 and a Daily Active User (DAU) count of 1, which is also the industry average.
  • 11. Analysis of Brands on TWITTER
  • 12. Notable Metrics & Brands on Twitter FEBRUARY 1-27 2014 Brand Name Total Followers Followers Growth Number of Tweets Engagement Mentions Count @FedEx 167,238 2.46% 485 65 18,306 @Lowes 134,183 4.09% 803 100 5,751 @Budweiser 51,829 20.11% 150 1,000 6,860 @Nationwide 26,965 10.61% 749 731 1,911 @GEICO 24,773 6.91% 29 144 4,699 @3MNews 23,607 2.6% 57 67 253 @DowChemical 21,188 3.37% 269 120 1,517 @WeAreFarmers 20,786 2.19% 145 261 335 @mmsyellow 15,561 11.25% 108 607 416
  • 13. M&Ms – Hashtag Analytics @mmsyellow tweeted around #daytona500 and #nascar in February and also received great engagement for these tweets. Tweets with #raindelay performed incredibly well with an average engagement score of 998.
  • 14. Dow Chemical – #Daytona500 In February, Dow tweeted mostly proactive content, a lot of it revolving around #Sochi2014. With that in mind, it’s interesting to note that tweets containing #Daytona500 engaged best for the brand. On an average, Dow had 10 tweets a day, most of which were proactive.
  • 15. Farmers Insurance - #Win2014ChevySS Farmers Insurance ran a #Win2014ChevySS in partnership with Kasey Kahne. Tweets with #Daytona500 scored an average engagement score of 805, making it the best performing hashtag of the month.
  • 16. FedEx – #FedEx11chat #nascar FedEx tweeted most around #iwantone and the users tweeted often around #fedexgrant. Yet tweets around #nascar were the most engaging for the brand, with an engagement score of 379 Tweets around #FedEx11Chat also engaged well for the brand.
  • 17. Comparative Hashtag Analytics In February 2014, on average, tweets with #Daytona500 performed better than tweets containing #Nascar. #Nascar   Yellow  M&Ms   349   Na?onwide   0   FedEx   379   Farmers  Insurance   #Daytona500   0   Dow  Chemical   151   0   50   100   150   200   Engagement  Score   250   300   350   400   704   Yellow  M&Ms   93   Na?onwide   805   Farmers  Insurance   Dow  Chemical   319   0   100   200   300   400   Engagement   500   600   700   800   900  
  • 19. Engagement Score Engagement is the measure of audience responses to a brand's content and activity on a social network. To calculate the engagement score, we weigh audience interactions on brand content such as Likes, Comments, Shares or Favorites, Replies and Retweets based on their importance. We then divide their weighted sum by our estimate of the number of brand fans and followers who actively receive and view such content. Formula Facebook Engagement Score Formula   ( No. of Likes  +  x  ×  No. of Comments  +  y  ×  No. of Shares )  ×  10000 ____________________________________________________________ Audience Reception Rate   Twitter Engagement Score Formula   ( No. of Favorites  +  x  ×  No. of Replies  +  y  ×  No. of Retweets )  ×  10000 ____________________________________________________________ Audience Reception Rate   Linkedin Engagement Score Formula   ( No. of Likes +  x  ×  No. of Comments )  ×  10000 ____________________________________________________________ Audience Reception Rate    The default Unmetric values for x and y are 5 and 10 respectively.   Audience Reception Rate The Audience Reception Rate (ARR) is the Unmetric estimate of the number of brand fans/followers who stand to actively receive and view a brand's content. The formula you see below calculates the Audience Reception Rate as a function of the number of brand fans/followers raised to a fixed power value of 0.8. Audience Reception Rate = (Fans or Followers) 0.8
  • 20. THANK YOU Contact us at info@unmetric.com for any further information.