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learning
organizationcaharcteristics
Peter	
  Senge	
  
perspec,ve	
  
Uwes A. Chaeruman
http://teknologipendidikan.net
characteristic #3
mentalmodel
the	
  assump*ons	
  held	
  by	
  individuals	
  and	
  
organiza*ons	
  are	
  called	
  
The assumptions held by indi-
viduals and organizations
are called:
mentalmodelSenge,	
  P.M.	
  1990	
  
to become a learning organization, these models must
be challenged. Individuals tend to espouse theories,
which are what they intend to follow, and theories-in-
use, which are what they actually do. Senge,	
  P.M.	
  1990	
  
Similarly, organizations tend to have ‘memories’
which preserve certain behaviours,
norms and values.
Easterby-­‐Smith,	
  M.	
  ,	
  Crossan,	
  M.,	
  and	
  Nicolini,	
  D.	
  2000	
  
In creating a learning environment it is
important to replace confrontational
attitudes with an open culture that
promotes inquiry and trust.O’Keeffe,	
  T.	
  2002	
  
To achieve this, the learning
organization needs mecha-
nisms for locating and
assessing organiza-
tional theories
of action. -­‐	
  Argyris,	
  C.	
  1999	
  
characteristic #4
shared vision
NEXT	
  

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Learning organization characteristic 3