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Social web systems
common model
An approach through information architecture patterns




Alberto San José
uxtopia.com
License



http://creativecommons.org/licenses/by-nc-nd/3.0/
social
The Web is now
Well, you probably know that...




        image: http://www.flickr.com/photos/stabilo-boss/93136022/
So, the questions are:
1
Can we find a common model for
(most of) all these sites?
2
Can we find a model that works
when we are dealing not with just
websites, but larger systems?
Defining
the model
To answer these questions,
we started a quest to find out
high level information architecture patterns
inside some of the most popular social websites
The results...
Starting from...
Social web systems common model   uxtopia.com




    You
      THE USER HERSELF




        Who you are
Social web systems common model   uxtopia.com




     But... who are you?
Social web systems common model                          uxtopia.com




      THE USER HERSELF

          IDENTIFIER


           PROFILE


          ACTIVITY


           CONTENT


         CONSUMPTION




        Who you are




    Starting from scratch, you are...
    a name (IDENTIFIER) your personal data (PROFILE),
    what you do (ACTIVITY), things you make (CONTENT),
    and what you consume (CONSUMPTION)
Social web systems common model                                              uxtopia.com




          THE USER HERSELF


             IDENTIFIER
 PEOPLE




              PROFILE


              ACTIVITY
CONTENT




              CONTENT


             CONSUMPTION




            Who you are




            This means that you exist both as a person and a content maker
Social web systems common model                                              uxtopia.com




          THE USER HERSELF         ACTIONS


             IDENTIFIER
 PEOPLE




              PROFILE              ON USER


              ACTIVITY
CONTENT




              CONTENT
                                  ON CONTENT
             CONSUMPTION




            Who you are       What you can do




                 ...so things that can be done are about people or content
Social web systems common model                                           uxtopia.com




          THE USER HERSELF         ACTIONS     1º DEGREE CONNECTION


             IDENTIFIER
 PEOPLE




              PROFILE              ON USER           NETWORK

              ACTIVITY
CONTENT




              CONTENT
                                  ON CONTENT        SUSCRIBERS
             CONSUMPTION




            Who you are      What you can do    Who are with you




            Actions on users drive to people connections: NETWORKS.
            Actions on content drive to content connections: SUSCRIBERS
Social web systems common model                                                                  uxtopia.com




          THE USER HERSELF         ACTIONS     1º DEGREE CONNECTION   SYSTEM INTELLIGENCE


             IDENTIFIER                                                    SIMILAR USERS
 PEOPLE




              PROFILE                                                    FRIENDS ACTIVITY
                                   ON USER           NETWORK

              ACTIVITY                                                  USERS CLASSIFICATION
CONTENT




              CONTENT                                                    RELATED CONTENT
                                  ON CONTENT        SUSCRIBERS
             CONSUMPTION                                                CONTENT CLASSIFICATION




            Who you are      What you can do    Who are with you        What is gathered




              The system gathers data. Then extracts and groups meaning
Social web systems common model                                                                  uxtopia.com




          THE USER HERSELF         ACTIONS     1º DEGREE CONNECTION   SYSTEM INTELLIGENCE


             IDENTIFIER                                                    SIMILAR USERS
 PEOPLE




                                                                                                        ECOSYSTEM
              PROFILE                                                    FRIENDS ACTIVITY
                                   ON USER           NETWORK

              ACTIVITY                                                  USERS CLASSIFICATION
CONTENT




              CONTENT                                                    RELATED CONTENT
                                  ON CONTENT        SUSCRIBERS
             CONSUMPTION                                                CONTENT CLASSIFICATION




            Who you are      What you can do    Who are with you        What is gathered




              When people and content connect, you´ve got an ecosystem
Social web systems common model. The   simplified model                                                 uxtopia.com
                                                                 (v1)



          THE USER HERSELF      ACTIONS              1º DEGREE CONNECTION   SYSTEM INTELLIGENCE


              IDENTIFIER                                                         SIMILAR USERS
 PEOPLE




                                                                                                              ECOSYSTEM
               PROFILE                                                         FRIENDS ACTIVITY
                                 ON USER                   NETWORK

               ACTIVITY                                                       USERS CLASSIFICATION
CONTENT




               CONTENT                                                         RELATED CONTENT
                               ON CONTENT                 SUSCRIBERS
             CONSUMPTION                                                      CONTENT CLASSIFICATION




             Who you are     What you can do          Who are with you        What is gathered


    LEGEND

                                 Main components
  The big blocks
                                 Things you can do


  Browsing paths
Social web systems common model. The              extended model                                           uxtopia.com
                                                                            (v1)

           THE USER HERSELF          ACTIONS           1º DEGREE CONNECTION        SYSTEM INTELLIGENCE

               IDENTIFIER             ON USER                 NETWORK                  SIMILAR USERS
                   NAME             ADD AS FRIEND                FRIENDS                SIMILAR USERS

                    URL            BLOCK THIS USER                FANS

                                  COMMENT THIS USER          RECOMMENDERS          USERS CLASSIFICATION
                                   SEND A MESSAGE                GROUPS
                 PROFILE                                                                    LEVELS
 PEOPLE




                                                           COMMENTS ABOUT USER
              PERSONAL DATA

                  RESUMÉ                                                             FRIENDS ACTIVITY
            CONTACT INFORMATION
                                                                                        FRIENDS ACTIVITY
            ELSEWHERE PRESENCE

                 INTERESTS




                                                                                                                  ECOSYSTEM
                ACTIVITY
                  ACTIVITY




                 CONTENT                                                            CONTENT CLASSIFICATION
                                    ON CONTENT               SUSCRIBERS
                 CONTENT                                                                   STATISTICS
                                   PLAY/VIEW/LISTEN            SUSCRIBERS
               USER FOLDERS                                                           MORE FROM THE USER
                                                          COMMENTS ABOUT CONTENT
                                      COMMENT
            USER CONTENT GROUPS                                                         ALL PEOPLE TAGS
                                      SUSCRIBE
 CONTENT




                 USER TAGS
                                     ADD TO LIST
                                                                                     RELATED CONTENT
                                      FAVORITE

              CONSUMPTION               RATE                                           RELATED CONTENT

               SUSCRIPTIONS            TAG THIS

                 PLAYLISTS            FLAG THIS

                 FAVORITES          SEND BY EMAIL

                                  POST TO OTHER SITE
Checking out
model´s validity
Social web systems common model. Checking   model validity                                uxtopia.com




                                                       CONTENT                  IDENTIFIER
                                                        CONTENT                    NAME




                                                                                 PROFILE
                                                     ON CONTENT
                                                                               PERSONAL DATA
                                                          PLAY

                                                          RATE

                                                   POST TO OTHER SITE      CONTENT CLASSIFICATION
                                                     SEND BY EMAIL
                                                                             MORE FROM THE USER
                                                        FAVORITE

                                                      ADD TO LIST
                                                                            RELATED CONTENT
                                                       FLAG THIS

                                                        COMMENT               RELATED CONTENT

                                                       SUSCRIBE




                                                     SUSCRIBERS

                                                  COMMENTS ABOUT CONTENT




                                                 CONTENT CLASSIFICATION

                                                       STATISTICS
Social web systems common model. Checking   model validity                        uxtopia.com




                                                     IDENTIFIER         NETWORK
                                                                     COMMENTS ABOUT USER
                                                        NAME




                                                      PROFILE            ON USER
                                                    PERSONAL DATA    BLOCK THIS USER




                                                      ON USER
                                                    ADD AS FRIEND

                                                    SEND A MESSAGE




                                                      NETWORK
                                                       FRIENDS

                                                       GROUPS




                                                      PROFILE
                                                    PERSONAL DATA
Social web systems common model. Checking   model validity                         uxtopia.com




                                                      IDENTIFIER        SIMILAR USERS
                                                                         SIMILAR USERS
                                                          NAME




                                                       PROFILE
                                                     PERSONAL DATA




                                                   FRIENDS ACTIVITY
                                                     FRIENDS ACTIVITY




                                                       ON USER
                                                   COMMENT THIS USER
Social web systems common model. Checking   model validity                            uxtopia.com




                                                  IDENTIFIER           ON USER
                                                      NAME           ADD AS FRIEND

                                                                     SEND A MESSAGE

                                                   PROFILE
                                                                       NETWORK
                                                 PERSONAL DATA
                                                                        FRIENDS

                                                                     RECOMMENDERS
                                                   ACTIVITY
                                                    ACTIVITY



                                                   PROFILE
                                                     RESUMÉ

                                               CONTACT INFORMATION

                                               ELSEWHERE PRESENCE

                                                    INTERESTS
Social web systems common model. Checking   model validity                             uxtopia.com




                                                       IDENTIFIER          ACTIVITY
                                                           NAME             ACTIVITY




                                                        PROFILE            NETWORK
                                                      PERSONAL DATA         FRIENDS




                                                        CONTENT

                                                         CONTENT

                                                        USER TAGS




                                                      CONSUMPTION

                                                         PLAYLISTS

                                                        FAVORITES




                                                  CONTENT CLASSIFICATION

                                                        STATISTICS
Applying
the model
Social web systems common model. Applying                       the model: A simple example                                       uxtopia.com




 MODEL APPLICATION                                                                                     WIREFRAME

                                                                                                                  FRIENDS (23)
   THE USER HERSELF                       ACTIONS                        1º DEGREE
                                                                        CONNECTION
                                                                                                                           John
         PROFILE                          ON USER                         NETWORK
                                                                                                                            Ann
                                                                           FRIENDS
                                        quot;Add as friendquot;
                                                                                                                         Flux22
                                                                                                                                   see all




                                   On user actions list:           1º degree blocks list:                Friends block patterns
                                   -Add as friend                  -Friends (*)                             FRIENDS (number)       USER´S FRIENDS

                                   -Comment
                                                                   -Fans (*)
                                   -Block this person                                                              Name
                                                                   -Groups
                                   -Tag this person
                                                                   -Etc                                            Name
                                   -Send a message
                                                                   * Applicable for the
                                   -Etc                                                                                 see all

                                                                   selected action




 1. From the possible actions over the user/participant Profile, we choose quot;Add as friendquot;.
 2. From the information blocks available in a first degree connection, there are two that apply to this action: quot;Friendsquot; and quot;Fansquot;.
 3. If we choose quot;Friendsquot;, there are two patterns available. So we just pick one.
That´s all. Thanks!
                       ON CONTENT
                         COMMENT




Boo boo!                                        Clap clap!



                         ON USER
                       SEND A MESSAGE




           josealberto.sanjose (at) gmail.com

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Social Web Systems Common Model

  • 1. Social web systems common model An approach through information architecture patterns Alberto San José uxtopia.com
  • 4. Well, you probably know that... image: http://www.flickr.com/photos/stabilo-boss/93136022/
  • 6. 1 Can we find a common model for (most of) all these sites?
  • 7. 2 Can we find a model that works when we are dealing not with just websites, but larger systems?
  • 9. To answer these questions, we started a quest to find out high level information architecture patterns inside some of the most popular social websites
  • 12. Social web systems common model uxtopia.com You THE USER HERSELF Who you are
  • 13. Social web systems common model uxtopia.com But... who are you?
  • 14. Social web systems common model uxtopia.com THE USER HERSELF IDENTIFIER PROFILE ACTIVITY CONTENT CONSUMPTION Who you are Starting from scratch, you are... a name (IDENTIFIER) your personal data (PROFILE), what you do (ACTIVITY), things you make (CONTENT), and what you consume (CONSUMPTION)
  • 15. Social web systems common model uxtopia.com THE USER HERSELF IDENTIFIER PEOPLE PROFILE ACTIVITY CONTENT CONTENT CONSUMPTION Who you are This means that you exist both as a person and a content maker
  • 16. Social web systems common model uxtopia.com THE USER HERSELF ACTIONS IDENTIFIER PEOPLE PROFILE ON USER ACTIVITY CONTENT CONTENT ON CONTENT CONSUMPTION Who you are What you can do ...so things that can be done are about people or content
  • 17. Social web systems common model uxtopia.com THE USER HERSELF ACTIONS 1º DEGREE CONNECTION IDENTIFIER PEOPLE PROFILE ON USER NETWORK ACTIVITY CONTENT CONTENT ON CONTENT SUSCRIBERS CONSUMPTION Who you are What you can do Who are with you Actions on users drive to people connections: NETWORKS. Actions on content drive to content connections: SUSCRIBERS
  • 18. Social web systems common model uxtopia.com THE USER HERSELF ACTIONS 1º DEGREE CONNECTION SYSTEM INTELLIGENCE IDENTIFIER SIMILAR USERS PEOPLE PROFILE FRIENDS ACTIVITY ON USER NETWORK ACTIVITY USERS CLASSIFICATION CONTENT CONTENT RELATED CONTENT ON CONTENT SUSCRIBERS CONSUMPTION CONTENT CLASSIFICATION Who you are What you can do Who are with you What is gathered The system gathers data. Then extracts and groups meaning
  • 19. Social web systems common model uxtopia.com THE USER HERSELF ACTIONS 1º DEGREE CONNECTION SYSTEM INTELLIGENCE IDENTIFIER SIMILAR USERS PEOPLE ECOSYSTEM PROFILE FRIENDS ACTIVITY ON USER NETWORK ACTIVITY USERS CLASSIFICATION CONTENT CONTENT RELATED CONTENT ON CONTENT SUSCRIBERS CONSUMPTION CONTENT CLASSIFICATION Who you are What you can do Who are with you What is gathered When people and content connect, you´ve got an ecosystem
  • 20. Social web systems common model. The simplified model uxtopia.com (v1) THE USER HERSELF ACTIONS 1º DEGREE CONNECTION SYSTEM INTELLIGENCE IDENTIFIER SIMILAR USERS PEOPLE ECOSYSTEM PROFILE FRIENDS ACTIVITY ON USER NETWORK ACTIVITY USERS CLASSIFICATION CONTENT CONTENT RELATED CONTENT ON CONTENT SUSCRIBERS CONSUMPTION CONTENT CLASSIFICATION Who you are What you can do Who are with you What is gathered LEGEND Main components The big blocks Things you can do Browsing paths
  • 21. Social web systems common model. The extended model uxtopia.com (v1) THE USER HERSELF ACTIONS 1º DEGREE CONNECTION SYSTEM INTELLIGENCE IDENTIFIER ON USER NETWORK SIMILAR USERS NAME ADD AS FRIEND FRIENDS SIMILAR USERS URL BLOCK THIS USER FANS COMMENT THIS USER RECOMMENDERS USERS CLASSIFICATION SEND A MESSAGE GROUPS PROFILE LEVELS PEOPLE COMMENTS ABOUT USER PERSONAL DATA RESUMÉ FRIENDS ACTIVITY CONTACT INFORMATION FRIENDS ACTIVITY ELSEWHERE PRESENCE INTERESTS ECOSYSTEM ACTIVITY ACTIVITY CONTENT CONTENT CLASSIFICATION ON CONTENT SUSCRIBERS CONTENT STATISTICS PLAY/VIEW/LISTEN SUSCRIBERS USER FOLDERS MORE FROM THE USER COMMENTS ABOUT CONTENT COMMENT USER CONTENT GROUPS ALL PEOPLE TAGS SUSCRIBE CONTENT USER TAGS ADD TO LIST RELATED CONTENT FAVORITE CONSUMPTION RATE RELATED CONTENT SUSCRIPTIONS TAG THIS PLAYLISTS FLAG THIS FAVORITES SEND BY EMAIL POST TO OTHER SITE
  • 23. Social web systems common model. Checking model validity uxtopia.com CONTENT IDENTIFIER CONTENT NAME PROFILE ON CONTENT PERSONAL DATA PLAY RATE POST TO OTHER SITE CONTENT CLASSIFICATION SEND BY EMAIL MORE FROM THE USER FAVORITE ADD TO LIST RELATED CONTENT FLAG THIS COMMENT RELATED CONTENT SUSCRIBE SUSCRIBERS COMMENTS ABOUT CONTENT CONTENT CLASSIFICATION STATISTICS
  • 24. Social web systems common model. Checking model validity uxtopia.com IDENTIFIER NETWORK COMMENTS ABOUT USER NAME PROFILE ON USER PERSONAL DATA BLOCK THIS USER ON USER ADD AS FRIEND SEND A MESSAGE NETWORK FRIENDS GROUPS PROFILE PERSONAL DATA
  • 25. Social web systems common model. Checking model validity uxtopia.com IDENTIFIER SIMILAR USERS SIMILAR USERS NAME PROFILE PERSONAL DATA FRIENDS ACTIVITY FRIENDS ACTIVITY ON USER COMMENT THIS USER
  • 26. Social web systems common model. Checking model validity uxtopia.com IDENTIFIER ON USER NAME ADD AS FRIEND SEND A MESSAGE PROFILE NETWORK PERSONAL DATA FRIENDS RECOMMENDERS ACTIVITY ACTIVITY PROFILE RESUMÉ CONTACT INFORMATION ELSEWHERE PRESENCE INTERESTS
  • 27. Social web systems common model. Checking model validity uxtopia.com IDENTIFIER ACTIVITY NAME ACTIVITY PROFILE NETWORK PERSONAL DATA FRIENDS CONTENT CONTENT USER TAGS CONSUMPTION PLAYLISTS FAVORITES CONTENT CLASSIFICATION STATISTICS
  • 29. Social web systems common model. Applying the model: A simple example uxtopia.com MODEL APPLICATION WIREFRAME FRIENDS (23) THE USER HERSELF ACTIONS 1º DEGREE CONNECTION John PROFILE ON USER NETWORK Ann FRIENDS quot;Add as friendquot; Flux22 see all On user actions list: 1º degree blocks list: Friends block patterns -Add as friend -Friends (*) FRIENDS (number) USER´S FRIENDS -Comment -Fans (*) -Block this person Name -Groups -Tag this person -Etc Name -Send a message * Applicable for the -Etc see all selected action 1. From the possible actions over the user/participant Profile, we choose quot;Add as friendquot;. 2. From the information blocks available in a first degree connection, there are two that apply to this action: quot;Friendsquot; and quot;Fansquot;. 3. If we choose quot;Friendsquot;, there are two patterns available. So we just pick one.
  • 30. That´s all. Thanks! ON CONTENT COMMENT Boo boo! Clap clap! ON USER SEND A MESSAGE josealberto.sanjose (at) gmail.com