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Are SMBs Digital-Ready
                                                                                   for Holiday Shoppers?




                                           Most small and medium-sized businesses could be left out in the cold this holiday season when it comes to
                                           capturing online and mobile commerce dollars, according to the latest findings from SMB DigitalScape. SMBs
                                           that are not digital commerce-ready may find it hard to compete as consumers increasingly shop ’til they
                                           drop from their desktops, tablets and smartphones.




                Website
                       NO MAP OR DIRECTIONS *                                   NO EMAIL ADDRESS *                                               NO TWITTER LINK *




      56%                      90%                       44%                                 78%                       78%                               96%
NO STREET ADDRESS *                               NO PHONE NUMBER *                                              NO FACEBOOK LINK *




                                                                                                                              4.5%
                 98%                                         NO SPAM-PROTECTON

                                         89%
                                                           Forms not Captcha enabled.
                                                                                                                            9
                                                             NO PRIVACY POLICY
                              76%                          Not ready for Google AdWords.
                                                                                                                                                     Not ready to
                                                             NO VIDEO ON THE SITE                                                                    transact on the
                                                           For engaging visitors & getting                                                           website.
                                                           SEO benefits.



                                                                                                                                                                   * On home page




 Social                     No Facebook Page
                            No YouTube Presence
                                                                                                                 87%
                                                                                                                       94%
                            No LinkedIn Presence                                                                         97%
                            No Google Plus Presence                                                                        98%
                            No Blog                                                                                     92%



                              Mobile                                   50+
                                                                             9%
                                                                                              15%
                                                                                              1                              6 - 10
                                                                                                                                      10+
                                                                                                                                            9%
                                                                                                                                                             15%
                                                                                                                                                             0-1
                                                       18%                                                           17%


    98%                                                                  Size                                                          Speed
                                                          21 - 50
                                                                                                  2-5
                                                                                                        15%
                                                             11 - 20
                                                                        Matters                                              3-5
                                                                                                                                       Matters                   1-2

                                                                                                                                                                    24%
    NOT                                                 22%                          6 - 10       21%                  35%
    MOBILE
    OPTIMIZED                                        Number of Pages                                               Loading Time(Seconds)
                                                     The more the information, the better the                      Give them time to blink, they will flee.
                                                     user experience.                                              http://www.nytimes.com/2012/03/01/technology/impatient-web-
                                                                                                                   users-flee-slow-loading-sites.html?pagewanted=all




                 Discoverability (SEO)
                 Have no location in meta title – diminished page                                             Have a page rank of zero/no page rank -
   74%           rank. Location is an important keyword in local                             24%              little or no presence on search engine
                 searches, and a meta title is an important place                                             result pages.
                 to use keywords.

                 Have duplicate page issues - Google                                                          Do not use micro-formats – they won’t
   91%           will penalize them for duplicate content.                                   97%              benefit from Google’s rich snippets.


 SOURCE: SMB DigitalScape by vSplash, a data collection and analysis engine that gauges the state of SMB
 digital media and commerce. Data generated for more than 100 parameters of digital presence from 20 million
 business listings and 2 million SMB URLs (June 2012).
                                                                                                                                            SMB   Digital
 www.smbdigitalscape.com                                                                                                                    SCAPE           by



 Contact vSplash to learn how SMB DigitalScape can help you size market opportunities for your SMB digital
 marketing services, allocate resources and identify business development and partnering opportunities.
    : data@vsplash.com         : +1-201-355-0066

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Are SMBs Digital-Ready for Holiday Shoppers?

  • 1. Are SMBs Digital-Ready for Holiday Shoppers? Most small and medium-sized businesses could be left out in the cold this holiday season when it comes to capturing online and mobile commerce dollars, according to the latest findings from SMB DigitalScape. SMBs that are not digital commerce-ready may find it hard to compete as consumers increasingly shop ’til they drop from their desktops, tablets and smartphones. Website NO MAP OR DIRECTIONS * NO EMAIL ADDRESS * NO TWITTER LINK * 56% 90% 44% 78% 78% 96% NO STREET ADDRESS * NO PHONE NUMBER * NO FACEBOOK LINK * 4.5% 98% NO SPAM-PROTECTON 89% Forms not Captcha enabled. 9 NO PRIVACY POLICY 76% Not ready for Google AdWords. Not ready to NO VIDEO ON THE SITE transact on the For engaging visitors & getting website. SEO benefits. * On home page Social No Facebook Page No YouTube Presence 87% 94% No LinkedIn Presence 97% No Google Plus Presence 98% No Blog 92% Mobile 50+ 9% 15% 1 6 - 10 10+ 9% 15% 0-1 18% 17% 98% Size Speed 21 - 50 2-5 15% 11 - 20 Matters 3-5 Matters 1-2 24% NOT 22% 6 - 10 21% 35% MOBILE OPTIMIZED Number of Pages Loading Time(Seconds) The more the information, the better the Give them time to blink, they will flee. user experience. http://www.nytimes.com/2012/03/01/technology/impatient-web- users-flee-slow-loading-sites.html?pagewanted=all Discoverability (SEO) Have no location in meta title – diminished page Have a page rank of zero/no page rank - 74% rank. Location is an important keyword in local 24% little or no presence on search engine searches, and a meta title is an important place result pages. to use keywords. Have duplicate page issues - Google Do not use micro-formats – they won’t 91% will penalize them for duplicate content. 97% benefit from Google’s rich snippets. SOURCE: SMB DigitalScape by vSplash, a data collection and analysis engine that gauges the state of SMB digital media and commerce. Data generated for more than 100 parameters of digital presence from 20 million business listings and 2 million SMB URLs (June 2012). SMB Digital www.smbdigitalscape.com SCAPE by Contact vSplash to learn how SMB DigitalScape can help you size market opportunities for your SMB digital marketing services, allocate resources and identify business development and partnering opportunities. : data@vsplash.com : +1-201-355-0066