12 key challenges in adopting ERP products in an organization

1. by Dhruv Gupta
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CHALLENGES IN
ADOPTING ERP
PRODUCTS
by Dhruv Gupta
© Copyright 2014 Valuehire, All Rights Reserved.

2.  Adopting a new technology in an enterprise is never easy, and
it can be time and effort consuming.
 Even after a lengthy due diligence, selection, and price
negotiation process, ERP (product) implementations can fail
for various reasons.
 This presentation will share some of the most common
challenges that organizations can face when adopting or
migrating to a new product.
INTRODUCTION
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3.  Resistance – people generally don’t like to change the way
they do things. Sometimes they have had bad experiences
with other products.
 Process – employees may not fully understand how the new
product can transform their existing business processes.
 Experience – if an employee has had a lot of experience with
the previous product he/she may not believe in the
advantages of the new one, even if its better.
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4.  Expectations – communication between the vendor, users, and
management needs to be clear on what is being done, by
whom, and when.
 Analysis – costs vs. benefits analysis for all stakeholders
is critical, otherwise one person’s gain might be another
person’s pain.
 Training – inadequate training will delay the implementation
and increase opposition.
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5.  Usability – the product is not user friendly, i.e. the UI (user
interface) may be great but the UX (user experience) may not
be, or vice versa.
 Effort – it takes too long to install, setup, and get the new
product running across the organization.
 Involvement – users need to be involved from Day 1,
otherwise they are less likely to accept or adopt the product
later.
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6.  Transparency – ERP products generally bring more
transparency into what’s going on in the organization, even
though they delivery benefits via productivity, time, and cost
savings.
 Age – older users sometimes find it hard to change their
technical environments.
 Support – the vendor is not able to support the changing
needs of the client organization in a timely manner.
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7.  Valuehire is an Enterprise SaaS product for recruitment
automation.
 We help Agency and Corporate recruiters do their work better,
resulting in faster hires.
www.valuehire.com
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