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AutoID & Transaction Automation Practice




                  QuickCast

                  NFC Still Searching for Traction–Here’s Why
 August 2012




                  By: John Shuster – Analyst




                                                             © 2012 VDC Research QuickCast
                                                              AutoID & Transaction Automation
vdcresearch.com
Recording Available


                         A full audio recording is available for download at:
                  http://vdcresearch.com/market_research/autoid/freeresearch.aspx




                                                                                © 2012 VDC Research QuickCast
                                                                                 AutoID & Transaction Automation
vdcresearch.com
About Us


                  Market Intelligence for Technology Vendors & Investors
                         Direct-Contact Primary Market Research
                         Deeply Segmented Data
                         Expert Insights
                         Validated Results

                  Custom Consulting Services for Your Most Critical Business Decisions
                         Research-Based Consulting
                         Transparent Tools & Methodology
                          o Highly Customized Survey Guides & Output Templates
                          o Sophisticated Market Estimate & Forecast Models
                          o Detailed, Flexible Stakeholder Maps & Profiles
                          o Industry Development Scenarios
                          o Market Opportunity Fit Screening, Rating & Ranking



                                                                              © 2012 VDC Research QuickCast
                                                                               AutoID & Transaction Automation
vdcresearch.com
Our Core Coverage Areas




                          AutoID              Embedded Hardware & Systems




                  Embedded Software & Tools        Mobile & Wireless




                                                                       © 2012 VDC Research QuickCast
                                                                        AutoID & Transaction Automation
vdcresearch.com
Ways to Work With Us




Our market research is the basis for the many other ways that VDC can help you to grow your business. Our clients rely on us to provide actionable
insights that support their most important strategic initiatives including: corporate development projects, opportunity assessments and lead
generation programs.

                                                                                                                    © 2012 VDC Research QuickCast
                                                                                                                     AutoID & Transaction Automation
 vdcresearch.com
Today’s Speaker


                     John Shuster
                     Analyst

                     John is an analyst in the firm’s Auto ID practice and covers the markets for NFC,
                     emerging RF solutions and Customer Engagement/Retail Automation Technologies.
                     Prior to working as an Auto ID analyst, John worked in VDC’s Mobile and Wireless
                     practice. John has also worked as an Associate at Stax, Inc., a Boston-based strategy
                     consulting firm, focusing on investment diligence and market opportunity assessment
                     engagements. During his post-graduate studies, John completed a year-long corporate
                     residency program at BV Investment Partners (formerly Boston Ventures), a middle-
                     market private equity firm, where he was responsible for supporting operations in the
                     finance and accounting department. John is a graduate of Dickinson College (BA,
                     English) and Northeastern University (MBA, finance).




For complimentary insights and marketing data:

            http://blog.vdcresearch.com/autoid/


                                                                                          © 2012 VDC Research QuickCast
                                                                                           AutoID & Transaction Automation
 vdcresearch.com
Today’s Agenda

                     State of the NFC Ecosystem
                     NFC Awareness/ Understanding –
                     Challenges & Solutions
                     Compelling Competitors –
                     NFC Alternatives
                     It’s Not all Doom & Gloom




                                                 © 2012 VDC Research QuickCast
                                                  AutoID & Transaction Automation
vdcresearch.com                                                   vdcresearch.com
NFC Ecosystem – Still Seeking Traction
“Smartphones do not an ecosystem make”


The Good…
  Media coverage – and hype – remain strong
  NFC-enabled smartphones widely available – with a strong pipeline
  Pilot tests expected across all regional markets
The Bad…
  Despite broad availability, end-user awareness/understanding is low
  Still waiting on the ecosystem…little progress to date and lack of a true sphere of influence
  Strong competition from alternative mobile technologies (e.g., QR Codes, m-wallets)
The Ugly…
  Recent high-profile hacks undermine confidence in NFC’s security
  Multiple prominent NFC suppliers facing strong headwinds




                                                                               © 2012 VDC Research QuickCast
                                                                                AutoID & Transaction Automation
 vdcresearch.com
NFC Understanding – or Lack Thereof…
Technology remains hamstrung by weak awareness among end users


          What is the Greatest Barrier to Your          Key Takeaways:
                   Adoption of NFC?
                            (n=593)                       Lack of familiarity remains
                                                             #1 adoption barrier
                                                            Education of all end users is needed
                   20.1%                                     immediately
                                                            Awareness can drive adoption…
                                                             conversely, lack thereof will stall it
                                                47.7%




             32.2%




             Not familiar with NFC technology

             Perceived lack of requirement/use case

             Unclear on benefits of NFC




                                                                                       © 2012 VDC Research QuickCast
                                                                                        AutoID & Transaction Automation
 vdcresearch.com
NFC’s Challengers…
Competing solutions offer similar benefits with fewer barriers to entry



                         Cloud-Based Solutions
                           Leverage existing payment terminals
                           No consumer-owned device required
                           Notable initiatives include Home Depot (PayPal), C&K Markets (Retailix)


                         2D Barcodes/QR Codes
                           Leverage existing imaging/imager solutions
                           Can be used with almost any smartphone/mobile OS
                           Notable initiatives include Starbucks (mFoundry), LevelUp, PayPal

                        Common (and Key) Differentiators vs. NFC:
                          Larger addressable market
                          More familiar, easily recognizable
                          No special infrastructure necessary; Leverage existing infrastructure
                          For m.Payment applications, fewer “moving parts”
                          Lower cost
                                                                                © 2012 VDC Research QuickCast
                                                                                 AutoID & Transaction Automation
 vdcresearch.com
Despite Challenges, Strong Potential Remains
Several potential catalysts could facilitate broader adoption


Consumer Demand for NFC-Enabled Devices…
  NFC smartphone sales robust
  Many new models in the pipeline
  iPhone 5 could be the “silver bullet”
  Increasing consumer penetration bodes well for ecosystem
High Profile Pilots/Scaling Slated for 2H 2012…
  France – scaling transportation deployment
  Singapore – national m.wallet / transit initiative
  US – ISIS m.wallet
To Harness this Potential:
  Education & awareness are critical
  Application development is needed — now
  Think value, user experience & security first (profit will follow)




                                                                        © 2012 VDC Research QuickCast
                                                                         AutoID & Transaction Automation
 vdcresearch.com
Thank You for Attending this VDC QuickCast

For more information please contact:

                       John Shuster – Analyst

                       Michael Liard – Director

                       Mike Collette – VP, Sales & Enterprise Accounts
                       info@vdcresearch.com | 508.653.9000 x112




For complimentary insights and marketing data:

            http://blog.vdcresearch.com/autoid/


                                                                         © 2012 VDC Research QuickCast
                                                                          AutoID & Transaction Automation
 vdcresearch.com

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NFC Still Searching for Traction - Here's Why

  • 1. AutoID & Transaction Automation Practice QuickCast NFC Still Searching for Traction–Here’s Why August 2012 By: John Shuster – Analyst © 2012 VDC Research QuickCast AutoID & Transaction Automation vdcresearch.com
  • 2. Recording Available A full audio recording is available for download at: http://vdcresearch.com/market_research/autoid/freeresearch.aspx © 2012 VDC Research QuickCast AutoID & Transaction Automation vdcresearch.com
  • 3. About Us Market Intelligence for Technology Vendors & Investors  Direct-Contact Primary Market Research  Deeply Segmented Data  Expert Insights  Validated Results Custom Consulting Services for Your Most Critical Business Decisions  Research-Based Consulting  Transparent Tools & Methodology o Highly Customized Survey Guides & Output Templates o Sophisticated Market Estimate & Forecast Models o Detailed, Flexible Stakeholder Maps & Profiles o Industry Development Scenarios o Market Opportunity Fit Screening, Rating & Ranking © 2012 VDC Research QuickCast AutoID & Transaction Automation vdcresearch.com
  • 4. Our Core Coverage Areas AutoID Embedded Hardware & Systems Embedded Software & Tools Mobile & Wireless © 2012 VDC Research QuickCast AutoID & Transaction Automation vdcresearch.com
  • 5. Ways to Work With Us Our market research is the basis for the many other ways that VDC can help you to grow your business. Our clients rely on us to provide actionable insights that support their most important strategic initiatives including: corporate development projects, opportunity assessments and lead generation programs. © 2012 VDC Research QuickCast AutoID & Transaction Automation vdcresearch.com
  • 6. Today’s Speaker John Shuster Analyst John is an analyst in the firm’s Auto ID practice and covers the markets for NFC, emerging RF solutions and Customer Engagement/Retail Automation Technologies. Prior to working as an Auto ID analyst, John worked in VDC’s Mobile and Wireless practice. John has also worked as an Associate at Stax, Inc., a Boston-based strategy consulting firm, focusing on investment diligence and market opportunity assessment engagements. During his post-graduate studies, John completed a year-long corporate residency program at BV Investment Partners (formerly Boston Ventures), a middle- market private equity firm, where he was responsible for supporting operations in the finance and accounting department. John is a graduate of Dickinson College (BA, English) and Northeastern University (MBA, finance). For complimentary insights and marketing data: http://blog.vdcresearch.com/autoid/ © 2012 VDC Research QuickCast AutoID & Transaction Automation vdcresearch.com
  • 7. Today’s Agenda State of the NFC Ecosystem NFC Awareness/ Understanding – Challenges & Solutions Compelling Competitors – NFC Alternatives It’s Not all Doom & Gloom © 2012 VDC Research QuickCast AutoID & Transaction Automation vdcresearch.com vdcresearch.com
  • 8. NFC Ecosystem – Still Seeking Traction “Smartphones do not an ecosystem make” The Good…  Media coverage – and hype – remain strong  NFC-enabled smartphones widely available – with a strong pipeline  Pilot tests expected across all regional markets The Bad…  Despite broad availability, end-user awareness/understanding is low  Still waiting on the ecosystem…little progress to date and lack of a true sphere of influence  Strong competition from alternative mobile technologies (e.g., QR Codes, m-wallets) The Ugly…  Recent high-profile hacks undermine confidence in NFC’s security  Multiple prominent NFC suppliers facing strong headwinds © 2012 VDC Research QuickCast AutoID & Transaction Automation vdcresearch.com
  • 9. NFC Understanding – or Lack Thereof… Technology remains hamstrung by weak awareness among end users What is the Greatest Barrier to Your Key Takeaways: Adoption of NFC? (n=593)  Lack of familiarity remains #1 adoption barrier  Education of all end users is needed 20.1% immediately  Awareness can drive adoption… conversely, lack thereof will stall it 47.7% 32.2% Not familiar with NFC technology Perceived lack of requirement/use case Unclear on benefits of NFC © 2012 VDC Research QuickCast AutoID & Transaction Automation vdcresearch.com
  • 10. NFC’s Challengers… Competing solutions offer similar benefits with fewer barriers to entry Cloud-Based Solutions  Leverage existing payment terminals  No consumer-owned device required  Notable initiatives include Home Depot (PayPal), C&K Markets (Retailix) 2D Barcodes/QR Codes  Leverage existing imaging/imager solutions  Can be used with almost any smartphone/mobile OS  Notable initiatives include Starbucks (mFoundry), LevelUp, PayPal Common (and Key) Differentiators vs. NFC:  Larger addressable market  More familiar, easily recognizable  No special infrastructure necessary; Leverage existing infrastructure  For m.Payment applications, fewer “moving parts”  Lower cost © 2012 VDC Research QuickCast AutoID & Transaction Automation vdcresearch.com
  • 11. Despite Challenges, Strong Potential Remains Several potential catalysts could facilitate broader adoption Consumer Demand for NFC-Enabled Devices…  NFC smartphone sales robust  Many new models in the pipeline  iPhone 5 could be the “silver bullet”  Increasing consumer penetration bodes well for ecosystem High Profile Pilots/Scaling Slated for 2H 2012…  France – scaling transportation deployment  Singapore – national m.wallet / transit initiative  US – ISIS m.wallet To Harness this Potential:  Education & awareness are critical  Application development is needed — now  Think value, user experience & security first (profit will follow) © 2012 VDC Research QuickCast AutoID & Transaction Automation vdcresearch.com
  • 12. Thank You for Attending this VDC QuickCast For more information please contact: John Shuster – Analyst Michael Liard – Director Mike Collette – VP, Sales & Enterprise Accounts info@vdcresearch.com | 508.653.9000 x112 For complimentary insights and marketing data: http://blog.vdcresearch.com/autoid/ © 2012 VDC Research QuickCast AutoID & Transaction Automation vdcresearch.com

Notas del editor

  1. VDC Research Group (VDC) provides exceptionally detailed direct-contact primary market research and consulting services to many of the world's largest technology suppliers, innovative start-ups and leading investors.
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  4. Limited infrastructure and device availabilitySlow adoptionDifficult to justify/Lack of education Low supply-side revenuesFacilitated adoption in APAC and EMEA due to existing infrastructure, higher user comfort levels and government initiatives.Majority of revenues from horizontal applications like payment, ticketing, marketing and access controlIncreased enterprise investment in NFC solutions for internal (i.e., non customer-facing) applications, including physical security/access control, logical/network security/access control, workforce monitoring/management and tracking/tracing applications.The emergence of alternative (i.e., non-smartphone) NFC device form factors during 2012 and beyond will further broaden NFC’s appeal as well as the potential use cases it can serve—both for enterprise and consumer end users.Governmental investment in NFC initiatives in certain country markets (e.g., Korea, France) will help drive regional contactless infrastructure deployment, application development and adoption.NFC application opportunities/use cases range from the very simple (P2P, pairing, information access) to the more complex (contactless payment, e-commerce). VDC expects most near-term activity will be related to applications that are relatively simple to deploy, do not require the cooperation of multiple stakeholders/decision makers and are deployed within the confines of a “closed loop” environment. Certainly, contactless payment and other commerce applications represent a tremendous opportunity for NFC; however, in most regions, VDC expects that these applications will remain challenged by barriers related to stakeholder cooperation and the availability of contactless infrastructure.
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