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The Millennial Library Managers: A Quick Look on Their Personality, Expectations, Beliefs and Working Style
1. “The Millennial Library Managers: A Quick Look
at Their Personality, Expectations, Beliefs
and Working Styles”
by
Fe Angela M. Verzosa
Na&onal Conference on the Next Genera&on Library Managers
30‐31 July 2014, Camp Allen, Sta. Cruz, Laguna
2. THE BABY BOOM
GENERATION
BORN: 1946 TO 1964
AGE IN 2014: 50 TO 68
Generation X
Born: 1965 to 1980
Age in 2014: 34 to 49
The Silent
Generation
Born: 1928 to 1945
Age in 2014: 69 to 86
The Millennial
Generation
Born: After 1980
Age of adults in 2014:
18 to 33
The Generations Defined
3. Let’s face it — Millennials are
taking over the workplace.
Millennials represent roughly 50% of the
workforce, and by 2020, we can expect that
number to increase to a whopping 75%.
6. • over-indulged, over-
nurtured , over-parented
• stay longer with their
parents
• stronger family ties
• stay in school longer
• have high expectation
as employees
• receptive to new ideas,
change in environment,
work challenges
Millennials as children of Baby Boomers
8. Millennial Women
• Millennial women outpace men in
educational attainment
• but they remain concentrated in female-
dominated lesser-paying occupations
• believe work-life balance is achievable
and see gender bias as an issue
• want a job they enjoy that provides
security and flexibility
• Having children will make it harder for
them to advance in their job or career
9. Millennial Librarians
have a more diverse background, and are
more technically savvy than predecessors
more flexible and assertive in their workplaces
are poised to take over a graying occupation
while staying determined to revolutionize the
career as they advance
are generally regarded as being more open-
minded and liberal (supportive of gay rights
and equal rights with minorities)
24. • are relatively unattached to organized
politics and religion
• linked by social media
• burdened by debt
• distrustful of people
• in no rush to marry
• and optimistic about the future
hLp://w w w .pew socialtrends.org/2 01 4 /03 /07
31. Filipino millennials are the world’s happiest
They look for the bright side of life, thrive on strong
interpersonal ties, and prefer stress-free environs.
Source: Manila Bulletin, November 23, 201 3
32. Filipino Millennials
Stereotyped aHributes
• Over self‐confident
• Feeling en4tled
• Prefer schooling over work
• Loudest on social media
• Seek global opportuni4es
• Demand flexible work 4me
• Prefer to go jobless than get
a job they don’t want
Jus&fica&on/Why
• Nurtured in a posi4ve
affirma4on by parents
• Spoiled; lazy to find a job
• Born with the internet
• Enthusias4c and adventurous
• Avoid the mistakes of parents
33. Impact of Filipino Millennials
in Workplace based on survey
• 67 percent have worked on-the-go
• 80 percent believed they could maintain their
productivity outside the office
• “to be more productive and creative” is top reasons
why they worked outside the office
• 73 percent find their ideal workplace is their home
• 83 percent use smartphones both for work and
personal use.
• 63 percent favor flexi-working policy
• 69 percent expect companies to provide equipment
and hardware that will allow them to be mobile
Source: MeConomy study commissioned by VMware
34.
35.
36. Understanding Generation Characteristics
Baby Boomers (‘46-’64)
• Well-established in their
careers, senior managers
• Believe in working up the
ladder, value seniority
• Recognize hierarchy
• Driven by values, not
money
• Hardworking and loyal to
the companies worked for
• Attached to their work
Generation X (‘65-’80)
• independent, self reliant,
born during crises, lay-offs
and coming from broken /
two-income families
• Ambitious, resourceful
• Value freedom, autonomy
and meaningful work
• Prefer to work alone
• Thrive on diversity,
challenges, opportunities
for change
37. Millennials/Generation Y
Expectations
• Toughest to manage
• Self-centered, confident
• Tech-savvy, enthusiastic
• Achievement and
learning-oriented
• Want their opinion heard
• Thrive on team-work and
shared rewards
• Prefer to be coached
• Wants access to open
doors
Work Ethics
• Prefer to complete tasks
on their own
• Want detailed instruction
on what to do, but still
want to do the tasks
their way
• Loyal to the company
only if their career needs
and personal interests
are met
• Thrive on new ideas and
situations, and constant
opportunities to learn
45. Among the top five:
Siblings
Parents
Friend
Career Counselor
Occ. Outlook
Next in ranking:
Spouse/partner
Media article
College Librarian
Teacher/faculty
School Librarian
Public Librarian
Special Librarian
Other
50. References and Readings
• Millennials: http://mashable.com/category/millennials/
• Who are the Millennials? http://www.livescience.com/38061-
millennials-generation-y.html
• Generation Y by Sally Kane: http://legalcareers.about.com/
od/practicetips/a/GenerationY.htm
• Millennials: http://www.pewsocialtrends.org/2010/02/24/
millennials-confident-connected-open-to-change/
• A Primer on How to Motivate a Millennial: http://
www.forbes.com/sites/robasghar/2014/01/14/gen-x-is-from-
mars-gen-y-is-from-venus-a-primer-on-how-to-motivate-a-
millennial/
• New Millennial Values: http://www.forbes.com/sites/
prospernow/2012/07/05/the-new-millennial-values/
51. References and Readings
• Generation Y Characteristics: http://www.generationy.com/
characteristics/
• What is a Millennial? http://themillenniallegacy.com/the-
millennial-generation/
• Multigenerational Characteristics: http://
www.brucemayhewconsulting.com/index.cfm?
PAGEPATH=&ID=20209
• The Impact of Millennials: https://ph.news.yahoo.com/
impact-millennials-today-workplace-000551523.html
• Filipino Millennials: http://lifestyle.inquirer.net/136389/
filipino-millennials-happiest-least-stressed-in-the-world-
survey
• The Truth about Millennials: https://paysavvy.com/blog/
truth-millenials-workplace/
52. • Take our 14 item quiz and we’ll tell you
how "Millennial" you are, on a scale from
0 to 100, by comparing your answers
with those of respondents to a scientific
nationwide survey. You can also find out
how you stack up against others your
age.
• Begin Quiz →
Source: http://www.pewresearch.org/quiz/how-
millennial-are-you/
How Millennial Are You?
53. THINKING ABOUT YOUR TELEPHONE USE,
DO YOU HAVE…
___ only a cell phone?
___ only a landline in your house?
___ both cell phone and landline?
In the past 24 hours, did you watch more
than an hour of television programming, or
not? ____Yes ____No
In the past 24 hours, did you read a daily
newspaper, or not? ___Yes ___No
In the past 24 hours, did you play video
games, or not? ___Yes ___No
54. In the past 24 hours, about how many text
messages, if any, did you send or receive on
your cell phone?
___ none in the past 24 hours?
___ 1 to 9 messages?
___ 10 to 49 messages?
How important is being successful in a high-
paying career or profession to you personally?
___one of the important things
___very impt but not the most impt
___somewhat important
___not important at all
55. DO YOU THINK MORE PEOPLE OF
DIFFERENT RACES MARRYING EACH
OTHER IS A…
___good thing for society
___bad thing for society
___doesn’t make much difference
In the past 12 months, have you contacted a
government official, or not? This contact
could have been in person, by phone, by
letter, by sending an email, or posting a
message on their website or social
networking page.
_____Yes ______No
56. HOW IMPORTANT IS LIVING A VERY
RELIGIOUS LIFE TO YOU PERSONALLY?
___one of the important things
___very impt but not the most impt
___somewhat important
___not important at all
HAVE YOU EVER CREATED YOUR OWN
PROFILE ON ANY SOCIAL NETWORKING
SITE SUCH AS TWITTER, FACEBOOK OR
LINKEDIN, OR HAVEN’T YOU DONE THIS?
_____Yes ______No
57. DO YOU HAVE A TATTOO, OR NOT?
____YES ____NO
Were your parents married during most of
the time you were growing up, or not?
____married
____not married (separated,
divorced, never married)
Do you have a piercing in a place other
than your earlobe, or not?
____Yes ____No
58. IN GENERAL, WOULD YOU DESCRIBE
YOUR POLITICAL VIEWS AS…
____conservative
____liberal
____moderate
Finally, please tell us your age so that we can
see how people in different age groups score
on the quiz.
____under 18
____18 to 29
____30 to 45
____46 to 64
____65+