Sponsored & Hosted by: Elluminate, Inc. (http://www.elluminate.com/) This webinar will explore a broad range of issues in the corporate market. Today organizations face a variety of challenges such as an aging workforce, skill/talent shortages, loss of institutional knowledge, and limited resources for developing their workforce to optimize portfolios, infrastructure and assets for improved growth and returns. Managing all these aspects (e.g., financial, operations, human capital) in a fast paced, adapting global environment is challenging. Specific areas of interest may focus on how to attract, develop and retain talented and diverse individuals which enables true optimization of portfolios, infrastructure and assets for improved growth and returns leveraging learning technologies.

1. Welcome to NDLW Webinars Corporate: ROI and Performance Webinars Sponsored by:

2. Introduction-USDLA Dr. John G. Flores Chief Executive Officer United States Distance Learning Association Dr. Kenneth E. Hartman 2008 NDLW National Committee Chairman Academic Director, Drexel University Online Mrs. Julie Young President, USDLA President and Chief Executive Officer Florida Virtual School Agenda 1. About USDLA 2. Markets Info 3. Presenter 1 4. Presenter 2 5. Thank You ANNA BELYAEV Chairman and CEO Type A Learning Agency

9. Trends & Issues KM information assets knowledge skill……………………………… communication assessments compliance……………………… off-the-shelf CM action impacts behavior …………………………… ..habit motivation performance ………………………… leadership custom EXTERNAL (customers, consumers, partners, the public) (employees, managers) INTERNAL

14. Reggie Smith III Associate Booz Allen Hamilton [email_address] www.boozallen.com /learning

23. Our future vision for the DLE is to accommodate the full spectrum of learning and human capital capabilities and components E-Commerce / Digital Rights Management Competency Assessment Survey / Testing Analytics Future Vision: Extendable and Flexible Component Additions Workforce Planning Customer Relationship Management (CRM) Authoring Tools Core DLE Component-Based Framework