Design of small to large multi site solution, based on 8300, 8800 simplex, 8800 dup servers. mbt. lsp-ess and cmmaudio session-1 dcp

Design Competency Program- Session – I
Presented by: Manav Sukhija & Subrat panda

© 2009 Avaya Inc. All rights reserved.
© 2009 Avaya Inc. All rights reserved. Avaya – Proprietary & Confidential. Under NDA
Avaya – Proprietary & Confidential. Under NDA 1

Today’s session will cover:

 CM servers and gateways for different customer segments.

 Resiliency/survivability.

 Midsize business template.

 Communication Manager messaging.

 Creating Design Solutions for various scenarios in ASD

2

S8800 duplex
Server Blades and Appliances 36,000 (12,000 IP)
Stations / 600,000
BHCC / Stateful Failover

S8800 simplex
2,400 Stations /
100,000 BHCC

S8400
900 Stations /
10,000 BHCC
Scalability

S8300
450 Stations /
10,000 BHCC

Performance

© 2009 Avaya Inc. All rights reserved. Avaya – Proprietary & Confidential. Under NDA 3

Servers and Gateways
• Server Current offerings
–S8300D under S83xx Series (450 users)
–S8400B under S84xx Series (900 users)
–S8800 Simplex for medium sites (2400 users)
–S8800 Duplex for large customers (36K users)

• Gateway Current offerings:
–G430
–G450
–G650 (Works with S8400, S8800 simplex/duplex only)


S8xxx Media Server Overview


S8300 Media Server Overview
• The S8300 Media Server supports:
–10k BHCC
–900 ports by a combination of trunks and stations
• 450 IP stations, 450 non-IP stations, or a combination of 450 IP and non-
IP stations
• 450 trunks
–50 G700/G450/G350/G250/G150/IG550 Media Gateways
• Simplex Reliability options
• Operation modes include Internal Call Controller (ICC) or
Local Survivable Processor (LSP)
• Includes CM Messaging Software Application (Supported only in
ICC Mode)
• This module is inserted only into a G250, G350, G430,
G450, or G700 media gateway.

S8300D Overview
• The S8300D Server is supported by Communication Manager Release 5.2 and
later.
• An S8300 Server (version D) is an Intel Core 2 Duo U5700 processor that runs the
Linux
operating system. The S8300D Server resides in Slot V1 of a Media Gateway
and includes:
• A 250-GB hard disk
• 4 GB DRAM
• 8 GB Internal Solid State Drive (SSD)
• Three USB ports and a 10/100 Base-T port
• One USB port supports a readable DVD/CD-ROM drive, which is used for system
installations and upgrades.
• One USB port can be used for a USB modem.

• Another USB port can be used for a Compact Flash drive.

• One services port

• One internal Compact Flash drive, which is used as the primary reboot device

• Modem support for alarming


S8400 Server Overview

• Supports a single PN composed of G650, G600, or CMC.
• The system also supports up to five G150, G250, G350, G450, and
G700 media gateways.
• Can be an Enterprise Survivable Server (ESS) to a S87xx or a
S85xx server with CM 5.2. Also a G700, G350, or G250 Media
Gateway that is connected to an S8400 Media Server can have
an LSP installed.
• 900 Maximum number of stations, IP or TDM.
• 400 Maximum number of trunks.
• Provides a Voice over Internet Protocol (VoIP) based integrated
messaging capability for up to 450 light duty users.
• This module is inserted only into a G650, G600, or CMC cabinets.

The S8400 can be used in the following
gateways
For migration For NEW installations

CMC
(Compact
Modular
Cabinet)

G600 G650


CM S8800 Server Highlights
• S8800 servers will be utilized by not only CM but also by 22 other Avaya application
configurations

• Same S8800 1U server configuration is used by both CM simplex and duplex
configurations

• Capacity in simplex Mode
• Supports up to 3200 ports
– 2400 Stations (IP or TDM)
– 800 Trunks

• Duplex serves will utilize software duplication.

• Capacity in duplex Mode
• Up to 600,000 BHCC (w/HW dup & Gen Call Mix)
• Up to 36K stations, 8K trunks

• Runs CM 5.2.1 software and Redhat Enterprise Linux (RHEL) 4 pre-U1 release


CM S8800 Hardware Summary
• Both simplex and duplex CM installations utilize the new Avaya 1U S8800
server which contains:
– 1 each new quad core Intel I7 “Nehalem” CPU running at 2.26 GHz
MHZ
– 4 GB of DRAM
– Utilizes a RAID 1 disk array consisting of 2 each SAS 10K 146 GB
disk drives. RAID is similar to that used on S8510 and S8730.
Uses the MR10i RAID controller.
– Employs 5 gigabit NICs (6 NICs are available)
– Integrated Management Module (iMM)/Baseboard Management
Controller (BMC) system on a chip
– Optional: Redundant Power Supply


S8800 Servers Deployment


Avaya S8800 Media Server with a G650 Media Gateway

S8800 PSTN

IPSI
G650

24xx
96xx

Medpro
CLAN

IPSI = IP Server Interface
CLAN = Circuit pack for signaling and registering IP phones
Medpro = Circuit pack media flow, codecs

Avaya S8800 Media Server as Processor Ethernet with a
G450
S8800 PSTN

24xx
96xx

G450

Control of gateways with H.248 (Media Gateway Control Protocol)
IP phones registered directly with the Media Server
and no longer with the CLAN

Gateways


G650 Media Gateway
• High density gateway. Compatible with
S8800 simplex/duplex and S8400
servers.
• Communicates with the CM server
through IPSI circuit pack.
• 242 two way communication time slots.
• AC/DC Power Supply.
• Redundant Power Option (hot
swappable)
• 14 Slots
• Simplified Carrier Addressing
• Adherence to the New Avaya Look &
Feel
• Supports most standard TN packs


G450 Media Gateway
• Next Generation Media Gateway for
–Branch offices of medium and large enterprises
(w/S8XXX Servers)
–Mid-market standalone (w/S8300 or S8800 Server
[PE])
–Small campuses (w/S8800 Server [PE])
–Small-Mid Call Centers
• Part of the Avaya H.248 Gateway portfolio
• Scalable, modular platform


Key Points
• G450 capacity is determined by the server and by the
traffic pattern
• The G450 is not stackable, but multiple gateways can
be deployed in a single location and controlled by
single Server.
• Two base offers:
–G450-MP20 (25 DSPs in CM 5.2.1) for the small to
mid-size branch
–G450-MP80 for the mid- to large size branch
• Supported by CM 5.0 and above


The Avaya G450 Media Gateway
• The G450 gateway can function either as a stand alone system or as a
gateway extending a centralized system out to a remote location
• Supports 450 stations/450 trunks
• 3U chassis, 19” rack, desktop or wall-mount
• Field removable Motherboard /PSU/ Fan Tray/DSP resources
• Supported in CM5.0 and above
• Two base offers – G450-MP20 for the small to mid-size branch and G450-
MP80 for the mid- to large size branch (up to 4 DSP child boards can be
mounted on motherboard)
Field-removable motherboard Fan Tray

Server slot for S8300 Eight Media Module Slots

G430 Media Gateway
• New Media Gateway for
–Small and medium branches (2-150 users) of medium and
large enterprises
–Small/Medium Contact Centers (Standalone or Branches)
• Part of the Avaya H.248 CM Gateways (G250/G350/G450)
• Support S8300
• Support SLS as low cost survivability


G430 – Scalability and Resources
• Scalable platform – modular design that
– fits the transition toward IP
–enables standardization at the branches
• 3 Slots and 20 DSP channels on the G430
• Slots
–Can add more slots with EM200
• DSP
–Can add more DSP channels
–Using the same MP20 and MP80 used with the G450
–In addition introduction of the MP10


Survivability & Reliability


• S88xx Server Resiliency/Reliability
options
• Standard Local Survivability
• Local Survivable Processor
• Enterprise Survivability

23

S88xx Server
Resiliency/ Reliability
options

24

Resiliency in S88xx Servers

• One active call processing server, and the
other server’s memory is shadowed

•Servers can be separated by:
• Gigabit IP network (software
duplication)

• During server failure, a full LAN/WAN

call state is preserved

25

Standard Local
Survivability
(SLS)

26

SLS Introduction
SLS:
• Is an entry level option for small branch options

• Is similar to Cisco’s Survivable Remote Site Telephony (SRST)

• Provides survivable call processing integrated in the gateway

• Is available in both G430 and G450 gateways.

Customer benefit: integrated, no cost survivability for
branch gateways.

27

SLS: Stations and Trunks Supported

SLS supports:
• Calls between local stations and to/from local
PSTN trunks
• Analog, DCP, IP phones, IP Softphones in local
stations
• Any number of analog, DCP stations
• All trunk types

The H.323 Gatekeeper supports a maximum of:
• 12 IP stations for G250

28

Local Survivable Processor
(LSP)

29

LSP in H.248 Gateways: Introduction
• A S8300 server can be configured
as:
• Primary MGC i.e. Integrated Optional LSP in G350
Call Controller gateway

• Secondary MGC i.e. LSP

• While the primary controller is
unavailable, the local S8300
configured as a secondary MGC
prompts into action

• LSP preserves all features
available in normal operation

30

LSP in H.248 Gateways: Introduction

• System translations are automatically
propagated to local processors

• The LSP is available in the following gateways:

G250 G350

G700

G450
G430
Customer benefit: Complete network outage
protection
31

LSP in H.248 Gateways

Communication
Central
Manager
Data
Applications
IP
Gateway Phones

IP

IP Phones Router
Analog, DCP
Media Phones
Gateways

Analog Digital/Analog
Phones Trunks
DCP PSTN
Phones

Central Location Branch Location

32

Failover to LSP

Communication
Central
Manager
Data
H248 Registration Attempts
Applications Primary Link
Failure 23 IP
.3
Gateway H Phones

25
H2
IP

IP Phones Router
Analog, DCP
Media Phones

r
a re
Gateways

Be
ice
Vo
Analog Digital/Analog
Phones Trunks
DCP PSTN
Phones

Central Location Branch Location

33

LSP in H.248 Gateways: Transitioning to/from Backup Modes

LSP:
• Preserves the connection during
failover/fallback.
• Provides configurable auto fallback to
the primary connection
• Failover/fallback normally takes ~ 3
minutes
• Cannot preserve the connection for:
• Calls not in a stable state
• Calls using IP or ISDN-BRI trunks, or
ISDN stations

34

Enterprise Survivability

35

Enterprise Survivable Servers (ESS): Introduction

ESS allows backup servers to be placed at various places in a
network so that communications can continue in the event
that a main server(s) fails, or when connectivity to the main
server(s) is lost.

ESS:
• Can be deployed anywhere in a network

• Can be connected to ATM, IP and CSS connected PNs

• Provide service to IPSI cards

36

ESS: IP Connect - Normal
Main S8800/S85xx
S87xx/S8800 ESS
Cluster

Gateway
1 LAN or WAN

Gateway
Gateway 4
2
Gateway
3

LAN or WAN

Port Network Control Link
VoIP Path
37

ESS: IP Connect - Server Failure
Main S8800/S85xx ESS
S87xx/S8800 IPSIs request
Cluster backup cluster
takeover

Gateway
1 LAN or WAN

Gateway
Gateway 4
2
Gateway
3

LAN or WAN

VoIP Path
38

ESS: IP Connect – Network Failure
Main
S87xx/S8800 IPSIs request backup S8800/S85xx
Cluster cluster takeover ESS

LAN or WAN
Gateway
1

Gateway
Gateway 4
2
Gateway
3

LAN or WAN

VoIP Path

39

Avaya Aura Solution for Midsize
Enterprises
How It Works…
from…
Communication Manager / to… Midsize Enterprise Solution
CM Messaging
with Avaya Aura™ System Platform technology
SIP Enablement Services S8800 or
S8510
Application Enablement Services
Integrated High
Up to 2400 Secure
install, Availability
Utilities Server (DHCP, HTTPS) users, 250 remote
backup, backup
locations monitoring
upgrades server
Media Gateways

Simple to add further applications on separate
+ Survivable Servers (for each app) servers

+ Embedded
Survivable
Servers
UC Modular Meeting Contact Center 3 Party
rd

all Inclusive Messaging Exchange Express Applications
40

Better deployment of existing products
What stays the same What is new/different?
•Uses Avaya Aura™ Enterprise or •Better, faster to deploy, easier to
Standard Edition licenses maintain
•Uses the same CM, AES, SES •Lower cost to own and operate
applications that you are used to
•Supports the same capacities
Midsize Business Template

Standard Enterprise
Edition Edition

Avaya Aura™ with
System Platform technology

41

Avaya Aura™ Delivers Benefits
for Business of All Sizes
• Less costly to buy, 75% less hardware
• Lower cost to own 75% less footprint,
• Green, energy efficient, 75% less power & cooling
• SIP trunking saves 20-50% off telecom expense

• Rapid deployment of productivity enhancing UC applications
• Differentiated, multi-channel customer service
• High Availability , secure remote support option for peace of mind

• One server for all core communications
• Out-of-the box integration,1-2 hour deployment for entire solution
• Faster time-to-value
• 75% less time spent maintaining with easy-to-use utilities

© 2009 Avaya Inc. All rights reserved. 42
42

CM5.2 Messaging

• Avaya Aura Communication Manager Messaging 5.2 is a powerful embedded addition to the
Avaya Aura™ Communication Manager R5.2 delivering voice and text messaging to help improve
communications and simplify information exchange between enterprises. With Communication
Manager Messaging 5.2, the first 500 mailboxes are provided with each Communication Manager
R5.2 and additional mailboxes are available for purchase.
Note: With the latest change in pricing first 500 mailboxes are free only with CMEE
• Can be used with S8300, S8400 and S8800 simplex servers among the current server offering.
• Features:
 Multimedia Messaging; Voice, Fax, Text, and other media
 Full web administration.
 Call answer, Call sending, Call forwarding
 INTUITY™ AUDIX® Telephony User Interface (TUI)
 35 TUI language packages
 Outcalling mobility
 Multiple personal greetings
 Auto Attendants, Bulletin Board, Broadcast
 Standards based; H.323/Q.Sig, SMTP/MIME, IMAP4/POP3, TCP/IP, LDAP, SSH/SSL, and more
 Migrations; INTUITY AUDIX R4.4, R5.1, and INTUITY AUDIX R1.1, R2.0

Subscriber Mailbox Capacity

Server Platform
CMM Release 5.2 S8510/S8800
Maximum Capacities simplex S8500C S8400x S8300x

Subscriber Mailboxes 6,000 5,000 900 450

IP trunk Call Answer Ports 210 80 20 12

IP Trunk Total Ports 250 120 30 18

IMAP4 Sessions 2,000 2,000 300 200
MCAPI (f.k.a. IMAPI) Sessions 128 128 128 128
TTS Sessions 30 30 12 8


Any questions?

Subrat panda
Technicenter Team


Scenario 1
• Customer “XYZ” require a small PBX for two sites,
Location A with 200 IP users, Location B with 100 IP
users. Both sites will have 6 X 9650 for Top executives,
and 1603SW (Cost effective) IP Phones for rest of the
employees.
• There is also a need for 4 fax/modems on each location.
• Customer will need 2 conference phones on each
location.
• For general usage we will assume 5:1 User to trunks ratio.
• Need survivability for remote location


Solution Designing steps
Step-1: Find Total number of users i.e. 200 (IP Phone) + 100 (IP Phone) +
4 x 2 (Fax) + 4 (Conference phone) = 312

Step-2: Find the server which can be provided service to these many
endpoints. i.e. S8300, S8800 MBT, S8800 Simplex, or S8800 Duplex
servers depending on their capacities. For our scenario it’s S8300

Step-3: Choose the gateway for main and remote locations. i.e. G430,
G450, or G650. For our scenario it’s G450

Step-4: Create design in ASD based on the above understanding.


France Germany
XYZ Industries

S8300D/G450 with Analog
cards and DS1 card.

WAN
6 X 9650
6 X 9650

8 X 1603 SW
8 X 1603 SW


Scenario 2

• Customer “XYZ” require a SIP based PBX Solution for two
sites, Location A with 300 SIP users, Location B with
200 SIP users. Both sites will have 6 X 9650 SIP Phone
for Top executives, and 1603SW-I (Cost effective) SIP
phones.
• There is also a need for 8 analog ports for fax/modems on
each location.
• Need mail boxes for all users
• For PSTN connectivity we need 4E1 Trunks for main site
and 3E1 Trunks for remote location.


Scenario 3

• Customer “XYZ” require a IP based PBX Solution for two
sites, Location A with 300 IP users, Location B with 200
IP users. Both sites will have 6 X 9650 IP Phone for Top
executives, and 1603SW-I (Cost effective) IP phones.
• There is also a need for 8 analog ports for fax/modems on
each location.
• Need mailboxes for all the users
• For PSTN connectivity we need 4E1 Trunks for main site
and 3E1 Trunks for remote location.


Solution Discussion for Scenario 2 & 3
Scenario-2: Total users = 500 SIP + 16 Analog Users. We can
take care of this solution with S8800 MBT Platform which can
take care of maximum 2400 users (SIP/IP/TDM). As the
requirement is for SIP we can go with S8800 MBT for which we
would not need additional SES server. G450 for main location
and G450 with LSP at remote location. We will provide CMM for
messaging.

Scenario-3: Total users = 500 IP + 16 Analog Users. We can
take care of this solution with S8800 Simplex CM Platform which
can take care of maximum 2400 users (IP/TDM). As the
requirement is for IP, we can go with S8800 Simplex CM
platform. G450 for main location and G450 with LSP at remote
location. We will provide CMM for messaging.


Scenario 4

• Customer “XYZ” require a IP based PBX Solution for two sites,
Location A with 1500 IP users, Location B with 1000 IP users.
Both sites will have 6 X 9650 IP Phone for Top executives, and
1603SW-I (Cost effective) IP phones.
• Duplicated servers and duplicated PSU for gateways for
increased reliability
• There is also a need for 8 analog ports for fax/modems on each
location.
• For general PSTN connectivity we will need 4 E1 at main site and
3 E1 at remote location.
• Need Enterprise wide survivability for entire system when main
server is down


Solution Discussion for Scenario 4

Scenario-4: Total users = 2500 IP + 16 Analog Users. We
can take care of this solution with S8800 Duplex CM
Platform as it can take care of 18,000 IP/SIP users and
18,000 TDM users. Also, this platform provides us with
the server duplication. We also need S8800
Simplex/Duplex on remote location for Enterprise wide
survivability aka ESS. We will provide G450 at main site
and G450 at remote location.


Design for workout

• Customer “ABC” require a IP based PBX Solution for three sites,
Location A with 1200 IP users, Location B with 800 IP users,
Location-C with 600 users. each site will have 5 X 9650 IP Phone
for Top executives, and 1603SW-I (Cost effective) IP phones.
• Duplicated servers and duplicated PSU for gateways for
increased reliability
• There is also a need for 8 analog ports for fax/modems on each
location.
• For general PSTN connectivity we will need 4 E1 at main site and
3 E1 on remote locations.
• Need Enterprise wide survivable server on Location-B
• Need local survivability for Location-C


Any questions?

Manav Sukhija
Design Team


Design of small to large multi site solution, based on 8300, 8800 simplex, 8800 dup servers. mbt. lsp-ess and cmmaudio session-1 dcp

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