Más contenido relacionado La actualidad más candente (20) Similar a Connections Platform Integration - LS2012 (20) Más de Lidia Vikulova (18) Connections Platform Integration - LS20121. ID223 IBM® Connections Platform
Integration
Mike Roche | Distinguished Engineer | IBM
Luis Benitez | Social Software Product Manager | IBM
© 2012 IBM Corporation
2. 2 | © 2012 IBM Corporation
3. Agenda
■ Why Socialize Existing Processes
■ Social Business Standards
■ Reaching with IBM Connections
■ Engaging with IBM Connections
■ Discover with IBM Connections
■ Act with IBM Connections
■ Q&A
3 | © 2012 IBM Corporation
4. How Do Most People Work Today?
4 | © 2012 IBM Corporation
7. … but when do you use what?
7 | © 2012 IBM Corporation
8. Some try to make their apps more social...
8 | © 2012 IBM Corporation
9. … but this creates social silos around your business
apps
9 | © 2012 IBM Corporation
10. “Social” will have little impact if not integrated with your
daily work
10 | © 2012 IBM Corporation
11. So how do I best get
value ?
11 | © 2012 IBM Corporation
13. Access
Points
And more ...
Services could include; Mail, presence Services could include; web document Services could include; real-time
awareness, meetings, collaborative editing, collaborative authoring, shared sentiment analysis, web analytics,
Social document editing, & more. files / folders & more. smart filtering & more.
business
capabilities
Delivery
models
© 2011 IBM Corporation | © 2012 IBM Corporation
14. Social “enabled” business applications / tools
Stay Connected in
your Mail application
Easy access to experts,
key documents, stay
current with what is
happening in your network,
initiate and work on
collaborative tasks
Designs subject to change
14 | © 2012 IBM Corporation
15. Social “enabled” business applications / tools - continued
Mobilize team / crowd
Collaborate on a set of objectives and insights, find the right experts and drive actions
Designs subject to change 15 | © 2012 IBM Corporation
16. Social “enabled” business applications / tools - continued
“Socialize your web sites” – internally or externally
Promote experts, engage with your audiences, harness ideas, build
communities, drive discussions, and get answers
16 | © 2012 IBM Corporation
17. All people-oriented business processes are impacted
dramatically by Social Business capabilities
People-oriented business processes are
processes that meet one or more of Customer
Human Capital
these criteria: Management
Management
Create customer Flexible organizations
advocates Workforce optimization
Customer care and
■ Process effectiveness depends on insight
optimizing networks of customers,
employees, partners and/or vendors
Social
■ Process efficiency is bounded by the Product Business Enterprise
efficiency of interactions of Management capabilities Resource
participants in the process Planning
Flexible
Collaborative product
relationships
■ The quality of decision making dev't
depends on insight about people
and relationships – customers, Supply Chain
employees, etc. Management
Flexible relationships
17 | © 2012 IBM Corporation
18. Agenda
■ Why Socialize Existing Processes
■ Social Business Standards
■ Reaching with IBM Connections
■ Engaging with IBM Connections
■ Discover with IBM Connections
■ Act with IBM Connections
■ Q&A
18 | © 2012 IBM Corporation
19. Lead with Open Standards
Maximizes integration possibilities
■ Enabling the next generation of socially-enabled solutions to enhance
customers' existing investments and heterogeneous platforms
─ Focus on open standards and “loosely coupled” web-centric architectures
■ A commitment to drive and leverage open standards
─ Maximize choice, flexibility, and ease of integration
─ Drive enterprise innovation and leverage rapid innovation on the public web
─ Minimize incremental cost of targeting additional desktop and mobile platforms
─ Leverage dominant skillsets based around web technologies
HTML5 ARIA SAML
19 | © 2012 IBM Corporation
20. OpenSocial
■ Social APIs and Mini Applications Implementations Include: Cisco, SAP,
(Gadgets) Jive, Atlassian, IBM LotusLive,
Google, Yahoo, MySpace, LifeRay,
■ IBM has a leadership role Oracle, Magneto, Tibco Tibbr, Surfnet,
including Paypal . . .
─ On the Board of Directors
LotusLiveTM, IBM® Connections, IBM
Lotus® Notes®/Domino®, Rational
─ Committers on Apache Shindig Team ConcertTM, Sterling . . .
─ Has been instrumental in drafting the
OpenSocial 2.0 specification
Tweets from Other Vendors at
the OpenSocial State of the
Union (May, 2011)
─ Invented and gave to the community
Embedded Experiences and many,
many more capabilities
─ Provided enterprise extensions
| © 2012 IBM Corporation
21. ActivityStrea.ms
■ The primary event propagation Implementations Include: Facebook,
mechanism for Social Business MySpace, Microsoft Windows Live,
Google Buzz, BBC, Opera, TypePad,
Gowalla, Yammer, Gnip, SocialCast,
■ Streams contain events and the means Superfeedr, Tibber, YIID
to act upon them
■ Those means, for users to execute Lotus Live, Connections,
tasks without a sovereign pivot, include Notes/Domino, Rational Team
embedded experiences Concert, Sterling . . .
■ The lead editor for the ActivityStream
specification (JSON) is James Snell
from IBM
| © 2012 IBM Corporation
22. OAuth
■ Delegated Authorization provides a means for interaction between
gadgets
■ Can use a variety of authorization mechanisms (SAML, etc.)
■ Cornerstone of security in Social Business Lotus Live, Connections,
Notes/Domino, Rational Team
Concert, Tivoli, Websphere, Sterling . .
■ Rapidly evolving specification
Implementations Include: Facebook,
MySpace, Microsoft Windows Live,
Google, BBC, Opera, TypePad,
Gowalla, Gnip, SocialCast,
Superfeedr, Tibber, YIID, Cisco,
Yammer, SAP, Jive, Atlassian, IBM
LotusLive, Yahoo, LifeRay, Oracle,
Magneto, Tibco Tibbr, Surfnet,
Paypal . . .
| © 2012 IBM Corporation
23. 23 | © 2012 IBM Corporation
24. Same Gadget
But Different
Experience on
Different
Platforms and
Containers
For example, gadgets for...
● CRM
● HR
● Customer Support
● Doc management
● Workflow
● Rich Media and more . . .
| © 2012 IBM Corporation
25. Agenda
■ Why Socialize Existing Processes
■ Social Business Standards
■ Reaching with IBM Connections
■ Engaging with IBM Connections
■ Discover with IBM Connections
■ Act with IBM Connections
■ Q&A
25 | © 2012 IBM Corporation
26. Plugins and Widgets
■ Notes Status Updates
─ Update your status or view updates from your
Network directly in Lotus Notes
■ Notes Files Connector
─ Access your Files directly from the sidebar
─ Drag and drop files to quickly upload
■ Community access to SharePoint
─ Open and add files to Microsoft SharePoint
from within a IBM Connections Community
■ Microsoft Outlook plugin
─ Search on a person's name to view their
business card
─ Add a Microsoft Outlook e-mail to an activity
─ Use IBM Connections as a provider for
Outlook Social Connector
Solutions Catalog http://catalog.lotus.com
26 | © 2012 IBM Corporation
27. Rational Team Concert
● Allow developers to quickly discover
experts throughout organization
● Enables Rational Team Concert (RTC)
development teams to collaborate with all
stakeholders via Connections
● Makes it easy for developers to share and
interact with the social network while
accelerating innovation
● Share RTC Work-items as Blogs, Forum
Posts or Status Updates
● Browse & search Connections from RTC
● Connects RTC Projects to Communities
● View Connections Business Cards within
27
RTC Web UI IBM
Confidential
Download Now:
https://jazz.net/projects/rational-team-concert/features/social
27 | © 2012 IBM Corporation
28. Connections for Web Experience
● Socialize your portal to find
content faster & engage users
by facilitating communication
● Easily bring Communities to
your Web Experience via
community portal pages.
● Enable customers to become
your brand allowing
collaboration in Connections
from portal
● Use Connections as your
bridge between external and
internal users
28 | © 2012 IBM Corporation
30. Bookmark to Connections
■ Google Reader and IBM Connections Bookmarks Integration
(CuriousMitch)
─ http://www.curiousmitch.com/2011/11/integrating-google-reader-with-ibm-connections-
bookmarks/?
utm_source=dlvr.it&utm_medium=twitter&utm_campaign=curiousmitch_twitter#comment-20694
| © 2012 IBM Corporation
32. iPad Blog Editor from Blogsy
Blogsy will get me the content for this
32 | © 2012 IBM Corporation
33. Agenda
■ Why Socialize Existing Processes
■ Social Business Standards
■ Reaching with IBM Connections
■ Engaging with IBM Connections
■ Discover with IBM Connections
■ Act with IBM Connections
■ Q&A
33 | © 2012 IBM Corporation
34. Enterprise Content Manager Integration
■ Communities and Teams
need a place to store
documents
■ IBM Enterprise Content
Management (ECM) provides
class-leading repository
services for IBM Connections
■ Document Library within
Communities utilizing the
power of ECM
■ Desktop connectors provide
round-trip editing
34 | © 2012 IBM Corporation
35. Social Business Integration
■ Protection over standard Websphere ICAP interface ®
─ Real-time File Analysis for Viruses
─ Protection from known and unknown viruses
─ Pro-active alerting to users
■ Planned for Protector “next”
─ Keyword and Regular Expression Support
─ Blog-spam and Wiki filters
The information on the new product(s) is intended to outline our general product direction and it should not be relied on
in making a purchasing decision. The information on the new product is for informational purposes only and may not
be incorporated into any contract. The information on the new product is not a commitment, promise, or legal
obligation to deliver any material, code or functionality. The development, release, and timing of any features or
functionality described for our products remains at our sole discretion. 35 | © 2012 IBM Corporation
37. AppFusions Brings JIRA into Connections
■ Brings the activity stream from
JIRA into Connections
■ Monitor and see what's
happening within JIRA directly
from IBM Connections
■ Enables users to have a single
place to see what's happening
across the enterprise
37 | © 2012 IBM Corporation
39. Value Added Solutions - Server-based
■ embed.ly in Connections
─ http://www.lbenitez.com/2011/06/i-love-it-embedly-in-ibm-connections.html
| © 2012 IBM Corporation
40. Value Added Solutions – Server-based
■ Backup / Restore Tool For Communities
─ http://synch.rono.us/social/blog.nsf/dx/backup.htm
| © 2012 IBM Corporation
42. Value Added Solutions - Client-based
■ OnTime Social Scheduling (IntraVision)
─ http://ontimesuite.com/news/nomination-for-lotusphere-2012-awards.html
| © 2012 IBM Corporation
45. Agenda
■ Why Socialize Existing Processes
■ Social Business Standards
■ Reaching with IBM Connections
■ Engaging with IBM Connections
■ Discover with IBM Connections
■ Act with IBM Connections
■ Q&A
45 | © 2012 IBM Corporation
46. Social Business Mashup – “Social Banking”
A generalized scenario based on a real
customer engagement.
This “Social Banking Mashup” monitors
the “Social Pulse” of a bank in real-time
in addition to deep analytics into
consumer insights.
Components used:
• IBM Cognos Consumer Insights
• IBM Connections integration
• Real-Time Twitter Feeds
• Google Trends Search
• Built with IBM Mashup Center –
enterprise mashup platform.
46 | © 2012 IBM Corporation
48. Value Added Solutions – Server-based
■ Twitter Feed in Profiles (JustNudge)
─ http://www.lbenitez.com/2011/11/how-to-get-twitter-feed-added-to-ibm.html
| © 2012 IBM Corporation
49. Value Added Solutions – Server-based
■ Add Facebook Like, Google +1, & Twitter buttons to Connections
─ http://www.lbenitez.com/2011/06/how-to-add-facebook-like-twitter-and.html
| © 2012 IBM Corporation
50. Twitter Monitoring in Connections
■ Leverage
existing
monitoring
tools directly
inside IBM
Connections
■ Create a
single place to
monitor
interactions
■ Choose which
hashtags to
monitor
50 | © 2012 IBM Corporation
51. Twitter Sentiment Analysis in Connections
■ Use Cognos Consumer
Insight and InfoSphere
Streams to gauge
consumer sentiment on
social networks such as
Twitter
51 | © 2012 IBM Corporation
53. Agenda
■ Why Socialize Existing Processes
■ Social Business Standards
■ Reaching with IBM Connections
■ Engaging with IBM Connections
■ Discover with IBM Connections
■ Act with IBM Connections
■ Q&A
53 | © 2012 IBM Corporation
55. Cognos and Connections
Helps teams maximize their efficiency, and
use resources effectively when making
important decisions.
■ From Cognos Business Intelligence
Dashboard
Initiate an Activity
View a list of Activities associated with
the Dashboard
Access an Activity that is associated
with a Dashboard
■ From IBM Connections
Open the Dashboard that is associated
with an Activity
Access all the social collaboration
capabilities of IBM Connections (e.g.
Profiles, Communities, Wikis, Blogs,
Bookmarks, and more)
55 | © 2012 IBM Corporation
57. Value Added Solutions – Server-based
■ Profile Completion Widget (JustNudge)
─ http://www.lbenitez.com/2011/08/profile-completion-widget-now-available.html
| © 2012 IBM Corporation
63. Recommended Sessions
■ INV201 – Strategy in Action: Building an Exceptional Work Experience for a Social Business – Mon
11am
■ ID222 – Exceptional Work Experience – Collaboration in Context with IBM Connections – Mon 1pm
■ AD202 – Social Business Standards: Making Social Work – Mon 1pm
■ AD203 – Developing Custom Client Applications Using the IBM Connections APIs – Weds 11:15am
■ ID224 – What's Coming in IBM Lotus Quickr for Domino “Next” - Weds 1:30pm
■ ID229 – Make Your Microsoft Stack Social with IBM Connections – Weds 3pm
■ INV305 – Getting Beyond Good Enough with MS Sharepoint – Thurs 10am
63 | © 2012 IBM Corporation
64. Legal disclaimer
© IBM Corporation 2012. All Rights Reserved.
The information contained in this publication is provided for informational purposes only. While efforts were made to verify the completeness and accuracy of the information contained in this publication, it
is provided AS IS without warranty of any kind, express or implied. In addition, this information is based on IBM’s current product plans and strategy, which are subject to change by IBM without notice. IBM
shall not be responsible for any damages arising out of the use of, or otherwise related to, this publication or any other materials. Nothing contained in this publication is intended to, nor shall have the
effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software.
References in this presentation to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. Product release dates and/or capabilities referenced in
this presentation may change at any time at IBM’s sole discretion based on market opportunities or other factors, and are not intended to be a commitment to future product or feature availability in any
way. Nothing contained in these materials is intended to, nor shall have the effect of, stating or implying that any activities undertaken by you will result in any specific sales, revenue growth or other
results.
All references to Showcase and Greenwell refer to a fictitious company and are used for illustration purposes only.
64 | © 2012 IBM Corporation