1. 1
IBM Connections 3.0.1
& beyond

2. The wider organization uses Social Collaboration
Profiles Home page
Find the people you need See what's happening across your
social network
Communities
Work with people who share
common roles and expertise Social Analytics
Discover who and what you don’t know
via recommendations
Files
Post, share, and discover documents,
presentations, images, and more
Micro-blogging
Wikis Reach out for help your social network
Create web content together
Activities Bookmarks
Organize your work and tap your Save, share, and discover bookmarks
professional network
Forums Blogs
Exchange ideas with, and benefit from Present your own ideas, and learn
Value = Discoverothers you don't
the expertise of what know and who you should know
from others

3. Social Analytics to Recommend Content and People
● People, Community and
Content recommendations
● Based on user Profiles –
tags, social network and
actions
● Available in Home page,
Profiles and Communities
● IBM is the first to provide this
capability
Value = Discover what you don't know and who you should know

4. Community Enhancements
● Ability to create a sub-community
within a Community
● Ability to create an Activity with a
subset of Community members
● Easily share a File from your
personal Files list with a
Community
● Ability to send invitations to new
Community members
B2C Value = Increase sales and customer retention
B2E Value = Lower costs with productive remote employees

5. Forums application
● Stand-alone Forums
● Multiple Forums in a Community
● Browse by topic, tag and search
● My Forums, Public
Forums, Ownership, and
Following views
● Question and Answer topic
workflow

6. Email Digest and Improved Notifications
● Includes option to receive followed
content as an email digest
● Central preferences for how to get
notified about different types of
content
● Ability to follow individual content,
people,Communities and tags
Value = Reduce redundant work!

7. Getting Started Page
● Users are introduced to the features
● Instructional videos are provided
● Customized instructions on how to get started

8. Improved Navigation Model
● Main navigation
uses an easy to
use drop down
menu
● Left navigation
will provide an
easy way to filter
content
● Home page
widgets can live
under the left
navigation
Value = Faster access to the information you need

9. Accessibility for Widespread Usability
Connections 3 is fully accessible to and
usable by any and all interested
professionals, including those with
disabilities.
● Implementations of international
accessibility standards that enable
interoperability with assistive technologies
used by professionals with disabilities
● Best-of-breed capabilities for people
with vision and mobility impairments.
● 100% compliant with Section 508 of
U.S. Rehabilitation Act
Value = Increase sales by giving sales staff all the answers

10. Lotus Connections Mobile
● Lotus Connections supported on:
─ Apple iPhone and iPod Touch
─ Apple iPad
─ Android 2.x devices
─ Nokia S60 3rd and 5th edition
devices
● Profiles board, Communities, Files,
Forums and Bookmarks are now
available
Value = Increase sales by giving sales staff all the answers

11. Integration
● Integration with Lotus Notes
● Integration with Sharepoint
● Integration with WebSphere Portal

12. Video and Photo Galleries
● Create a more compelling experience
for visitors through Video and photo
sharing
● Be able to share rich media in addition
to text the to make the experience
more satisfying and compelling
● Upload images and videos for viewing
inline
● Preview an image collection from a
preview dialog
● Stores uploaded images and videos
into the Files repository
● One media gallery widget instance
allowed per Community

14. Idea Center Blogs promote Idea Generation
● Gather structured feedback through
IdeaCtr blogs from customers
● Generation and filtering of the best
ideas
● Post ideas and gather feedback from
customers in a more efficient and
structured way
● Allow voting and comments from
customers to bring popular ideas to
surface
● Facilitate moving the best ideas to
development of the idea via use of
Activities

15. Idea Center Blogs
• Members can see
the list of ideas,
comments and
votes
• Members can offer
up comments and
cast votes
themselves
• New ideas are
shown in the widget
• Shows the ideas
with the most votes

16. Graduated Idea
• Owners can take a
graduated Idea and
start an activity for it
– so that people
can take action on
the idea
• A section is created
called “Graduated
Idea from IdeaCtr
blog
• The graduated idea
is now an entry
within the section
• A link to the entry
within the IdeaCtr
blog is appended to
the top of the entry
body

17. New Moderation Capabilities
● Higher quality community participation
through moderation
● Get the benefits of community
participation, while also having the
confidence of being able to moderate
and govern activity and content in your
customer communities
● Protect the community from
inappropriate content
● Community members and owners can
participate in the moderation process

18. Global Pre-Moderation
Community
Pre-Moderation

19. Outlook Social Connector
● Profile's network locally
synchronized as contacts
● Profile's photos and meta-data
on each contact record
● In-context view of social activity
from Connections
● In-context view of social activity
from selected message.
● Ability to Invite to network from
selected message.
● Ability to follow a user
(subscribe to get updates in
digest form) from selected
message.
● Connections tab on Outlook
ribbon bar
● Address emails with Profiles
directory search
● Copy emails and all
attachments into a new or
existing Activity
● Search Lotus Connections data

20. Files Connector for Lotus Notes
● Access Connections
Files from Lotus
Notes Sidebar
● Drag and drop files
to quickly upload
● Search for files and
people and
download

21. Coming Soon in IBM Connections
IBM Connections Next

22. In-Context Experiences
● Take action on content directly from
your Activity Stream as well as your
Inbox without switching contexts (ex.
File Preview, Comment inline, Vote on
an idea, etc)
● Consistent user experiences for
navigating all tools and interacting with
content across the portfolio
● Share and personalize content no
matter where you are using the share
button in the navigation

28. Microblogging Enhancements
● Add Images to your Status Updates
─ Upload files quickly and easily
─ Preview as a thumbnail
● 'Like' Status Updates
─ Single click to give positive feedback
─ See who else 'Liked' the entry
● Search Microblog Entries
─ Refine in or out of network
─ Hashtags searchable
● Expanded Social Analytics
─ Microblog Tag cloud
─ Top contributors on search terms

30. Enhanced Communities for Teams
Add new functions to communities to meet team use cases for
sharing and collaboration
● Calendar widgets for events
─ Calendar added to Community
– Daily, Weekly, Monthly views
– Overview on Community page
– Support for repeating events (daily,
weekly etc.)
─ iCal feed allows you to view in personal
calendar such as Lotus Notes
─ Integration into Connections Activity Stream
and Search
● LDAP Group support
─ Allow LDAP groups to join Communities
─ Keep LDAP group in sync with Community
access

32. Business to Consumer
Creation and management of compelling customer communities
● Reports/ dashboard to monitor
adoption and community vitality
─ Comprehensive set of metrics of all
Connections services
– Content in the database
– Page view
─ Targeted Users
– Business Owner / IT Owner
– Instance Owner (Community
owner, Blog owner etc.)
─ Support extensibility
– Flexible drill down and data
slicing
– Create/Modify metrics

33. Different User Metrics
● Metrics overview page
● Drill Down
● Filter by Geography
● Custom Reports

34. Thank you