2. Vision Visi
To be the most reliable & competent business partner in
heavy duty trucks & equipments and to deliver our core
values to customers
“Menjadi mitra bisnis yang terpercaya & handal di dalam
industri truk & alat berat, serta memberikan nilai lebih
pada pelanggan”.
“Menjadi mitra bisnis yang terpercaya & handal di dalam industri truk & alat berat,
serta memberikan nilai lebih pada pelanggan”.
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3. Mission
Misi
Contribute to maximum utilization of business potential, thereby securing
sustainable revenue & pro tability to the company and in the same time
showing our concerns to the society
To provide a total solution in transportation needs in order to strengthen the
business partnership with customers
To be focused in after sales support services to maximize customers
satisfaction & loyalty
Continously develop the man power to enhance professionalism &
competence and make the company as a pleasant place to work and learn
Berkontribusi dalam pemanfaatan potensi bisnis secara maksimal, sehingga
pendapatan & pro tabilitas perusahaan tetap terjaga, bersamaan dengan
kepedulian terhadap masyarakat.
Memberikan solusi total di bidang transportasi untuk memperkuat kemitraan
bisnis dengan pelanggan.
Memfokuskan pada layanan pendukung purna jual untuk memaksimalkan
kepuasan & loyalitas pelanggan.
Terus mengembangkan SDM (Sumber Daya Manusia) untuk meningkatkan
profesionalisme dan kompetensi, serta menjadikan perusahaan sebagai
tempat yang nyaman baik untuk bekerja maupun belajar.
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4. 5 CORE VALUES BUDAYA DASAR
to BE GREAT Untuk menjadi UNGGUL
Customer Focused Fokus Pada Pelanggan
We treat customer as business partner and always be proactive to understand
their needs. We work with integrity and responsibility to build customer loyalty.
We strive to exceed the expectation of those we serve
Kita memperlakukan pelanggan sebagai mitra bisnis dan selalu proaktif untuk
memahami kebutuhan mereka. Kita bekerja dengan integritas dan penuh
tanggung jawab untuk membangun kesetiaan pelanggan dan berusaha untuk
melampaui harapan mereka yang kita layani
Quality-Minded Mengutamakan Kualitas
We are committed to delivering the most superior products and services
possible to customers. We passionately pursue for highest standard
Kita berkomitmen menyediakan produk dan pelayanan yang terbaik untuk
pelanggan. Kita juga bekerja keras untuk mencapai standar kualitas yang
tertinggi
Resourceful Serba Bisa
Always look for innovative ways to provide solutions and help our customers.
We create value through new ideas, seek new ways to do things and
challenges to achieve breakthrough
Selalu mencari cara-cara inovatif untuk memberikan solusi dan membantu
Pelanggan. Kreatif mencari cara yang baru dalam melakukan setiap hal dan
tertantang untuk melakukan terobosan
Fast Cepat
Time is money! Our philosophy is to execute the working process safely and
efficiently in the most timely manner possible. We understand that we are
working in a very competitive environment where speed is noteworthy
Waktu adalah uang! Kita menjalankan seluruh proses kerja secara aman,
efisien dalam waktu yang secepat mungkin. Kita sadar bahwa kita berada
dalam lingkungan yang sangat kompetitif dimana kecepatan sangat perlu
diperhatikan
Competent Kompeten
We must recognize the constant need to always “sharpen the tools”, continually
learning for higher competences to enhance our performance, efficiency and
productivity
Kita harus memahami pentingnya untuk selalu mengasah diri, terus menerus
belajar untuk mencapai kompetensi yang lebih tinggi guna meningkatkan
kinerja, efisiensi dan produktifitas
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5. Heavy Duty Company
PT Indotruck Utama is subsidiary of Indomobil Group, one of the
largest automotive distribution and manufacturing in Indonesia. The
company was established in 1988, and has been appointed as the
sole distributor of well known and reputable European and American
brands in heavy duty transportation, port equipment and material
handling.
Oil & Gas
Mining
There are 5 brands handled by PT Indotruck Utama, i.e. Mack Trucks,
Volvo Trucks and Bus, Kalmar Container Handling Equipment, Forestr y
Manitou Material Handling Equipment and Gehl Skid-steer Loader. Agricultural
All of these products have a massive penetration and signi cant
market share in each respective market. Agricultural
Our head o ce is located at Jl. Raya Cakung Cilincing Kav. 3A, Civil & Road Construstion
Semper Timur, Jakarta Utara, with a 4-storey o ce building, Por t
workshop & components overhaul facilities and parts distribution
centre. Transpor tation
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6. After Sales Support
PT Indotruck Utama is committed to provide world-class after sales service to customers in
any operation sectors such like high way transportation, oil & gas distribution, mining,
forestry, agriculture, port operation and many other industries.
We are very con dent on our products and invest a great deal of our time and e ort to satisfy
our customers by obtaining optimum availability and productivity that eventually will
maximize the Return on Investment of the equipments.
Following the delivery of equipments, customer is entitled to enjoy a full range of after sales
support provided by our branches and representative o ces.
Today, PT Indotruck Utama has broaden sales & service network through out Indonesia,
backed up by reliable and unbeatable after sales service support that provides
International-certi ed technicians, fully equipped workshop, mobile service cars, extensive
spare parts supply network, wide range of exchange components, training programes and
choices of exible service agreements.
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7. Training & Competence Development
People is our most important and valuable asset. We
therefore put a special attention to Training &
Competence Development Program. Together with our
Principal, we have developed a comprehensive man
power competence development program for all
personel within the company including technicians,
parts people, sales people and administration. This
program enable us to review every personel knowledge
& skill on a regular basis and to follow up with the
necessary training to improve the area which someone
has to improve to perform the job and responsibilities.
These commitment, strength and competitive
advantages have make us con dent that we are and
always be able to be your reliable business partner.
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8. Product
Tractor Head Rigid Special Purpose Vehigle
Total performance means supplying our customers with a range Volvo trucks have been around in Indonesia since more than 20
of highly reliable and competitive trucks accompanied by years ago, since then there are no less than 4,500 units of Volvo
advanced technology and valuable support services. It means trucks running in the country. Today, Volvo trucks in Indonesia are
much more than purchase price alone. Along with our ongoing available in two families, FM and FH. FM trucks is very popular in
commitment to safety, quality and environmental care, we aim high way transport, mining, forestry, oil eld and many other
for total performance in every area, o ering products that are industries. While Volvo FH is very strong in the forestry and coal
closely tailored to meet customers’ needs. hauling with gross combination weight of approx 175 tonnes.
Highway Series Heavy Haul Series Construction Series
Mack trucks have never backed down from a day at the mining, Today, Mack cabs are ergonomically designed and have hi-tech
forestry, oild eld and other tough applications. The appetite for sound and vibration insulation to reduce driver fatigue and
work is passed from generation to generation and it shows in the increase safety. These Mack trucks are bred for back-breaking work
hauling capacity of our big mining rigs. Legendary Mack in one of the world’s most demanding industries
toughness is also genetic. This bulldogs take shocking roads, heat,
bulldust and constant use in their stride.
Kerax 380/440 Mining /Loging Kerax 440 8x4 Rigid
Renault Trucks commit to restore pride in the transport industry, the complete tool provider. Renault Trucks will always deliver for
for customers and for drivers. because the transport industry is the industry.
noble as it delivers aid, joy, health, culture, security. Without
transport industry and its drivers society would collapse. Renault Trucks commit to deliver to the customers e ciency
(optimum output and performance with minimum waste impact),
It’s Renault Trucks industry and Renault Trucks will ght for it. value (most appropriate products and services at the best price)
renault trucks has always delivered for the transport industry as and quality (best in class products and services to ensure a high
level of mobility for hauliers and the best working conditions for
design by drivers).
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9. Product
Kalmar is the world’s leading manufacturer and supplier in a fourth container handled in the world is moved by a Kalmar
complete range of container handling machines such as STS machine.
(ship-to-shore) Crane , RTG, Straddle Carrier, Reachstacker, Side
Loader, Forklift and Terminal Tractor. In Indonesia, Kalmar is also leading the market for container
handling equipment such as Reachstacker, Side Loader and
Today, there are over 65,000 Kalmar machines in useage in more Terminal Tractor with a market share in excess of 80%. Kalmar
than 140 countries around the world; in every industry freight Industries summarize its key values in four words: Quality, Reliabil-
system; in every conceivable climate and environment. Every ity, Professionalism and Partnership.
MANITOU, rough terrain material handling world-leader, has the One out of every three forklift-trucks in the world bears the
ambition to carry on its development working close to its custom- MANITOU brand.
ers on all grounds.
With roots dating back to 1859, Gehl Company is a producer of In 1986, Gehl aggressively moved into the light construction
high quality capital goods. It has targeted two principal market equipment market as it established a separate construction sales
sectors worldwide with its equipment: agriculture and light division. Gehl serves small contractors, sub-contractors and
industrial construction applications .It has growing market owner-operators with dirt, lifting and paving equipment.
positions in each of these two large industries -- one essential to
the world's food supply and the other to its transportation and
shelter needs.
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10. Network
HEAD OFFICE
Jakarta
Jl. Raya Cakung Cilincing, Kav. 3 A
Semper Timur, Jakarta – 14130
Tel : +62-21-4412168 (Hunting) Jakarta
Fax : +62-21-4412166, 4412178
Email : jakarta@indotruck-utama.co.id
BRANCH / REP. OFFICE
Surabaya Banjarmasin
Jl. Perak Timur No. 356, Surabaya - 60165 Jl. A. Yani Km. 24,5 No. 55 Landasan Ulin
Tel : +62-31-3292480, 3299405-06 Banjarbaru, Banjarmasin
Fax : +62-31-3294618 Kalimantan Selatan - 70724
Email : surabaya@indotruck-utama.co.id Tel : +62-511-4706043 ; 9131980
Fax : +62-511-4706044
Pekanbaru
Jl. Komodor Yos Sudarso Km.2 No.333 Samarinda
Umban Sari, Rumbai Pekanbaru - 28265 Jl. DI. Panjaitan No. 7 RT. 06, Samarinda
Tel : +62-761-53022, 554 566, 554 577 Tel : +62-541-749808
Fax : +62-761-52938 Fax : +62-541-744788
Email : pekanbaru@indotruck-utama.co.id
Duri Sales O ce
Medan Jl. Mawar No.19E Duri 26884 Riau
Jl. Jend. AH. Nasution Tel : +62-765-94445
Kompleks Tritura Mas No. A14A-A15A Fax : +62-765-94445
Kel. Harjo Sari II, Medan Amplas
Medan - Sumatra Utara, Lampung
Tel : +62-61-7868 777 Kompleks Perkantoran Tapis Mas
Fax : +62-61-7860 506 Jl. Proklamator Raya No. 97A
Bandarjaya, Terbangi Besar
Palembang Lampung Tengah - 34162
Jl. Alamsyah Ratu Prawiranegara Tel : +62-725-528638
No.45B-45C, Kel. Karang Jaya, Gandus Fax : +62-725-528638
Palembang Sumatera Selatan
Tel : +62-711-445530 Cilegon
Fax : +62-711-445029 Jl. Raya Gerem No. 15, Desa Gerem, Grogol
Cilegon, Banten - 42458
Balikpapan Tel : +62-254-571489
Jl. Mulawarman RT 05 No. 12 Fax : +62-254-571489
Kec. Balikpapan Timur
Kel. Manggar – Balikpapan 76116 Semarang
Tel : +62-542-743390, 391, 392 Jl. Marina, Ruko Mutiara Marina Kav. 14
+62-542-762627, 763232 Semarang - 50117
Fax : +62-542-770094, 763232 Tel : +62-24-7616581
Fax : +62-24-7613425
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11. Network
SITE SUPPORT
Soroako Taliabu (consignment)
INCO Rep. O ce Mem. DP 18 Pulau Taliabu, kepulauan Sula
Gunung Batu Maluku Utara
Soroako - Sulawesi Selatan
Tel : +62-21-5249100, ext 2877, 2853 Sanga - Sanga (consignment)
Fax : +62-21-5249570 Job Site BINA MITRA
Jl. Habibah No.35/POM
Duri Rt.04 Kel.Jawa, Kec.Sanga - sanga,
Caltex Paci c Indonesia Rep. O ce Samarinda
CMS Workshop, Duri, Riau- 26884
Tel : +62-765-995 062 Pontianak (Site)
Fax : +62-765-996 742 PT.Pelindo II
Jl.Pak Kasih no.11, Pos 8, Pontianak
Pangkalan Kerinci
PEC-Tech Service Indonesia Tuhup (site)
Workshop PEC-Tech Desa Muara Tuhup, Kab.Murung Raya,
Rep. O ce Heavy Equipment Kalimantan Tengah
Jl. SP 7 Pangkalan Kerinci
Kab. Pelelawan, Riau, 28000 Sambarata
Tel : +62-761-493347 Sambarata - Berau, KaLimantan Timur
Fax : +62-761-493349
Timika
Minas Freeport - Papua Barat
d/a Chevron Paci c Indonesia
Rep. O ce ACME Workshop Minas
Tel : +62-761-936934/ 936419
On Call: +62-761-7061665
PARTS CONSIGNMENT
Narogong BCT, Sampit
d/a Holcim Beton Dewi Sri, Tegal
Jl. Raya Narogong Km. 7 Nambo
Cileungsi, Bogor - 16911 Iron Bird, Jakarta
Tel : +62-21-8674127 Meratus, Surabaya
Fax : +62-21-8674127
BCS, Cilegon
Balikpapan Surabaya Pekanbaru
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12. A Subsidiary of INDOMOBIL GROUP
Head Office:
Jl. Raya Cakung Cilincing, Kav. 3 A Semper Timur, Jakarta – 14130
Tel : +62-21-4412168 (Hunting) Fax : +62-21-4412166, 4412178
Email : jakarta@indotruck-utama.co.id
Certi cate No.: ID09 / 1415 Certi cate No.: ID09 / 1381 www.indotruck-utama.co.id
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