3. Hoe werken we eigenlijk samen
Hoe delen we informatie
Hoe vinden we elkaar en ...
Kan het ook anders?
4. ”No one knows everything,
everyone knows something,
all knowledge resides in humanity.”
Networks
Lévy 1997
5. Groei van info en kennis ….
Groei Informatie en kennis
menselijk absorptie
vermogen
Tijd
Hoeveelheid informatie
in 1 week in 2008 > dan een leven
in de 18e eeuw
Cohen & Levinthal 1989
6. Kennis 1.0 en 2.0
Werk alleen en vorder langzaam Werk samen en vorder snel
7. Ontdek de netwerken in en tussen de organisatie(s)
Formele organisatie Informele organisatie
8. “The single greatest challenge … is to
raise the productivity of knowledge and
service works” Peter F. Drucker (1991)
9. Moedig een open attitude aan
Closed attitude Open attitude
Not all the smart people
work for us. We need to
The smart people in
work with smart people
our field work for us.
inside and outside the
company.
If you create the most If you make the best
and the best ideas in use of internal and
the industry, you will external ideas, you
win. will win.
Chesborough 2003
10. Een gesloten of open oriëntatie?
Gesloten oriëntatie nu toekomst Open oriëntatie
Structure Hierarchical Networked
Scope Internal/closed External/open
Resource Focus Capital Human, information
State Static, stable Dynamic, changing
Personnel/focus Managers Professionals
Key drivers Reward and punishment Commitment
Direction Management commands Self-management
Basis of action Control Empowerment to act
Individual motivation Satisfy superiors Achieve team goals
Learning Specific skills Broader competencies
Basis for compensation Position in hierarchy Accomplishment, competence level
Relationships Competitive (my turf) Cooperative (our challenge)
Employee attitude Detachment (it’s a job) Identification (its’ my company)
Dominant requirements Sound Management Leadership
Source: Paradigm Shift: The New Promise of Information Technology, 1992
11. Web 2.0 en het nieuwe werken
Toename
dynamiek
Balans
werk - privé
Toename
gebruikersgemak
technologie
Denken in
toegevoegde
waarde
M Mooij
12. Show your face during all standard
working hours. If you produce what you need to, we
don’t care when you do it or how long
it takes.
Use better ways to
Immediate response to communicate when
email required available including
blogs, wikis, IM, chat
rooms, SMS, and RSS
werknemer
(busy) Connect laterally outside
Manage the hierarchy
your department and
inside your company
company
werkondernemer
(bursty)
Always available during
working hours Declarative availability
Web surfing is bad Web surfing fertilizes and seeds
the soil of the mind
Long-term planning rules Try agile experimentation and fast failure instead
Anne Truitt Zelenka: Connect, a guide to a new way of working