SlideShare una empresa de Scribd logo
1 de 20
Descargar para leer sin conexión
AIESEC in
   Bangalore
ANNUAL REPORT
     2012



   AIESEC in Bangalore| Annual Report | 2012 -’13
TABLE OF CONTENTS:

1. Exchange Performance:

  a.) AIESEC Bangalore and National Association
  b.) Exchange Development
  c.) Global Internship Program [Incoming and Outgoing]
  d.) Global Community Development Program [Incoming and Outgoing]


2. Talent Management


3. Expansions


4. Marketing and Information Management


5. Business Development


6. Financial Report




                       AIESEC in Bangalore| Annual Report | 2012 -’13
Exchange Performance

All figures given below refer to the Number of Exchanges that AIESEC in Bangalore has
conducted, compared to the past 5 years spread across all 3 sectors that we work for
(Corporate, NGO and Education/Students).


All figures represent Actual Realizations

                               AIESEC in Bangalore Exchanges

               Growth                 Raise              Match               Realized


 600

                                                                              564
                                                               532
 450



 300

                                                                    186           188
                                133                                 227
 150                                                                   186        197188
               86                             166 97
                           125129133
          92 93 86                               100 97
    0
              2008             2009              2010              2011           2012




               • AIESEC in Bangalore ended the year 2012 with 188 exchanges
               • Sustained number of exchanges compared to previous years
               • A 41% growth in iGCDP [Absolute realizations]
               • Weak performance in Q3 and Q4
               • AIESEC in Bangalore lost it’s full membership, due to inability to
                 meet oGIP criteria. And, is now a member on probation
               • AIESEC in Bangalore will regain it’s full membership at JNC 2013,
                 as we shall be meeting the new OGX criteria.
               • Unable to capitalize on Q1 peaks




                           AIESEC in Bangalore| Annual Report | 2012 -’13
AIESEC in Bangalore & National Association
                                                   Realizations


                                              Exchanges - AIESEC India

       AH                         155
       BA                            188
       BR                                                        362
       CH                                                 317
       CE                              176
        Di                                                             410
       DU                                                                                529
     HYD                                                         364
      IND                  120
       JAI                                              289
       KO                          161
 IIT KGP         37
      JAL                               194
   LCKO               67
     MAN                   98
MU + NM                                 192
       PU                                         263
    Surat                  110
             0                   120               240             360              480        600
  Ah- Ahmedabad                          DU - Delhi University
                                                                           JAL - Jalandhar
  Ba - Bangalore                         HYD - Hyderabad
                                                                           MAN - Manipal
  Br - Baroda                            IND - Indore
                                                                           MU - Mumbai
  CH - Chandigarh                        JAI - Jaipur
                                                                           PU - Pune
  CE - Chennai                           LCKO - Lucknow
                                                                           SU - Surat
  DI - Delhi IIT                         KO - Kolkata




             • AIESEC in DU, DI and HYD lead the national association wrt.
               Overall Experience Delivery
             • Most Local committees of AIESEC India grew towards and crossed
               the 100 mark.
             • AIESEC in Kochi was downgraded to Official Expansion and was
               taken up by AIESEC in Bangalore
             • AIESEC in Navi Mumbai was legislated as a New Local Committee
               in the association.
             • AIESEC in Bangalore stood 8th in the national plenary

                                 AIESEC in Bangalore| Annual Report | 2012 -’13
Exchange Development

         FOR OGX:

               Raise           Realization                                  Raise              Realizations

                       GCDP                                                            GIP
                                150
 150                                                        40
                                                                     36

112.5                                                       30
                                                                                                     26
                                           77
  75                                                        20                        17
               45
                 38 43               39
                                                33
37.5    29                                                  10
                                                                           5
          13             12                                                                2               3
   0                                                         0
        2008   2009     2010     2011      2012                       2010            2011           2012




         FOR ICX:

               Raise           Realization                                  Raise              Realizations

                       GCDP                                                            GIP
300                                                        200

                               240                                                             160
                                          228                                                             150
225                                                        150


150                                                        100
                                             117
                                   85                              55        59                   58
                                                                        4944   46
 75     55   60   55                                        50       41                                        35
               42   34
          29

  0                                                           0
        2008   2009    2010     2011      2012                      2008       2009    2010     2011      2012

                                  AIESEC in Bangalore| Annual Report | 2012 -’13
Quality Management:                                             Financial Sustainability:

• AIESEC in Bangalore NPS rating in                             •   Loss incurred by GIPi 2012: 0
  June : Green                                                  •   Loss incurred by GCDPo: 0
• AIESEC in Bangalore NPS rating in Oct:                        •   Loss incurred by GCDPi: Rs 38,000
  Green                                                         •   Loss incurred by GIPo: 0
• AIESEC in Bangalore NPS rating in Jan:
  Orange ( Due to insufficient pool)                             •   Receivables from GIPi- Rs 32,000
• Number of ICB cases: 0                                        •   Receivables from GCDPi- Rs 38,000
• Number of NCB cases: 0                                        •   Receivables from GIPo- 0
• Amount paid in fines towards quality                           •   Receivables from GCDPo - 0
  complaints: Rs 15000 (MC South Africa) 



                                                                    Key Failures:
  Key Achievements: "
                                                                    • OS was not implemented to its fullest
  • Accountability was made simpler                                   capacity because of leadership
    within the EB                                                     changes.
  • Goal tracking and performance                                   • Lack of clarity of jobrole at times
    management was easier in ICX.                                     caused a lull in activity. 
  • Innovations in GIPi and GCDPi were                              • No MC direction which did not give
    followed due to the OS                                            direction to XDs.
    implementation.                                                 • Process Optimization was not
  • The OS followed by AIESEC in                                      implemented.
    Bangalore is the BCP which is now                               • Supply Demand with sub-product
    recommended for AIESEC India.                                     focus was not implemented.




       Recommendations:

       •   Clarity on Jobrole.
       •   Continue tracking and accountability structures.
       •   Transparency in reporting structure.
       •   Monthly reports to LC
       •   Building identity for each vertical. 




                                  AIESEC in Bangalore| Annual Report | 2012 -’13
Global Community Development Program:
           FOR ICX:


                    Target              Achived                                       Partners

                          Target v/s Achieved                          30
   300


                                                                      22.5
   225        210                            200

                                                                       15
   150
                              120                   117
                                    85
                                                                       7.5
      75
                     34

       0                                                                0
                 2010            2011             2012                        2009    2010   2011    2012


Key Achievements:                                              Key Failures:
  •        Increase of 35 absolute realizations from              •    Financial Sustainability taking a hit in
           last year ( 41% growth)                                     Q3 and Q4.
  •        Increase in diversity of Incoming Interns.             •    Less number of matches/realizations in
  •        More Effective OS is place post re-                         pipeline.
           planning and NSC                                       •    No new issue/ project was tackled/
  •        Higher delivery rate compared to last                  •    Lack of performance in Q3 and Q4.
           year.                                                  •    No GCDPi event conducted for the
  •        Alignment to National growth drivers                        year.
                                                                  •    Non achievement of targets



Recommendations:                                                 •     X on TXP to drive Quality and LC
 •   Financial sustainability/management at the                        contribution
     core of GCDPi operations                                    •     Better engagement of stakeholders through
 •   Better member tracking and training should                        customized events/forums/channels
     be focus ( along with strong MB)                            •     Work on non-peak cycles
 •   Utilization of national projects to drive                   •     Create stronger department with the Impact
     performance and revenue.                                          culture.
 •   Need of a support group, endorsements,                      •     Diversify clientele base
     referrals.                                                  •     Adhere to LC financial policy



                                     AIESEC in Bangalore| Annual Report | 2012 -’13
Target                Achived


      For OGX:

                                            Target v/s Achieved
     200

                 160
     150

                                                110
                                                                                100
     100



      50                                                     39                              33
                              17
       0
                       2010                           2011                            2012

Key Achievements:
                                                        Key Failures:
 •     Evolved OS- Improved Tracking,                    •    Non-Achievement of targets.
       Delivery.                                         •    5 match breaks due to going off
 •     Standardized EP Flow- Content of IS                    timeline
       Delivery, EPIC.                                   •    Markets affected due to large
 •     Standardized EP Certification                           number of detractors in commerce
       Templates.                                             colleges.
 •     Financial Sustainability of Departments           •    Market Segmentation
 •     Strong Member Contribution and                    •    Expansion to newer markets
       Culture                                           •    Raise to realization ratio
 •     Created Focus on IXP’s                            •    In-effective utilization of winter cycle



     Recommendations:                                    •    Capitalize on Hubli and Kochi
      •   Adherence to timelines is critical.                 expansions.
      •   Increase number of TMP on X:                   •    Hold an OGX event to increase
          creating relevance of OGX within                    exchange, branding and outreach.
          the LC, not just OGX departments.              •    EP reintegration and focus on
      •   Continue to maintain healthy                        Quality servicing.
          relations with universities such as            •    Synergy with Exchange Support
          NIME, Alliance, NLSIU.
      •   Work on forming entities.



                               AIESEC in Bangalore| Annual Report | 2012 -’13
Global Internship Program:
          FOR ICX:

                Target              Achived                                        Partners


                    Target v/s Achieved                            50
                    150
 150

                                120
                                                                  37.5
112.5


         75                                   75                   25
  75
                                      58
               44          46
                                                   35             12.5
37.5



   0                                                                0
          2009           2010    2011         2012                         2009   2010    2011   2012


  Key Achievements:                                        Key Failures:
   •    Increase in the number of clients
   •    Process Optimization                                  •      Non achievement of targets
   •    Alumni Raising                                        •      Low conversion of Raise to
   •    Alignment to national Scenario                               Realization
   •    Use of External Collaboration                         •      Untapped Local Markets
   •    Significant increase in the number of                  •      Lack of long term IR partnerships
        raises                                                •      Failure to capitalize Q1
   •    Development of ET sub-product
   •    Improved Member Contribution
   •    NEP Contribution


        Recommendations:                                             • Creating MDP for better CRM

          • Re-integrating older clientele and                       • Focus on creating long-term IR
              creating a better CRM process.                             partnerships in Q1
          • Focus on Alumni for raises                               • Establish Corporate Support Group
                                                                         with help of BD and use BoA
          • Synergy with Exchange Support for
              direct deliverables                                    • Short Term GIP Internships [ET]



                                      AIESEC in Bangalore| Annual Report | 2012 -’13
FOR OGX:

                                          Target v/s Achieved
                                             Target           Achived
 30
                                                                    25
22.5                20


 15



 7.5

                                     2                                               3

  0
                           2011                                            2012


       Key Achievements:                                        Key Failures:
        •    GIPo Department for the first time in                •    Lack of SOPs hindered Q1 and Q2
             LC's History.                                            performance
        •    SOP’s Established.                                  •    Non-Achievement of targets.
        •    Standardized EP Certification                        •    Match breaks caused due to
        •    Strong Member Contribution and                           improper means of communication
             Culture                                             •    Unable to Tap into the ET markets
        •    100 % promoters on the NPS scale                         successfully.    
             through our EP's performance in                     •    Segmenting GIP Sub Products has
             their internships                                        taken a lot of time




           Recommendations:                                          entire OGX in the next couple of
            •   Adherence to timelines is critical                   years.
                (Key Realization periods March-                 •    CEEDs and ILCEPs  opportunities
                April, June- July, September -                       have to be taken by the department
                October).                                            to ensure learning about the
            •   Proper investment of both TMP and                    department,
                finance is needed into the                       •    Social Media Market along with Job
                department.                                          portals/education Fairs like Linkedin
            •   External training of members for                     are prime targets to get the required
                specific processes such as                            EPs for the chosen sub products of
                selecting EPs is needed.                             GIP.
            •   Servicing and delivering to ABBS                •    ETs are the way forward for GIPo in
                will prove to be a huge boon for                     terms of the numbers concerned.


                                    AIESEC in Bangalore| Annual Report | 2012 -’13
Talent Management

      1. TMP/ TLP Experiences Delivered Year on Year:

               Year                   TMP                       TLP              Market Presence

       2010                   197                      79                       MCC;Christ;Joseph
                                                                                s; RVCE; BMSCE;
                                                                                MSRIT

       2011                   183                      55                       MCC;Christ;Joseph
                                                                                s; RVCE; BMSCE;
                                                                                MSRIT

       2012                   160                      86                       MCC;Christ;Joseph
                                                                                s; RVCE; BMSCE;
                                                                                MSRIT; Presidency;
                                                                                Jain CMS; Jain
                                                                                University; Oxford;
                                                                                CMRIT



      2. Recruitment:

         Talent Planning - Talent Promotion in Colleges - Selection through GD’s and PI’s-
         Induction - Mentorship - Allocation - Operations Induction

      3. Rewards and Recognitions:
         2 RnR campaigns were run, however the model of rewards and recognition needs to be
         evolved in order to align to 2015 goals.

      4. Member Contributions:
         Improved contribution from the MB and GB was observed at sporadic moment in the
         year
         Member Engagement has improved with standardized process and standing
         instructions
         Education and provision of clarity of Job Role, gave boost to performances, however
         more needs to be done.

Key Achievements:                                              Key Failures:

• Consistent Membership through out                            • Not Capitalized on year round recruitment
  departments                                                  • Frequency and effectiveness of RnR’s
• Optimized Recruitment Process                                • AM’s not tapped into
• Improved Tracking and Member                                 • LC’s OS was not filled to it’s maximum
  Engagement                                                     capacity.
• Basic Processes put in place                                 • TMP/TLP tracking.
• LC forums adding greater value to TMP/
  TLP experience
• Implemented successful LEAD model
                               AIESEC in Bangalore| Annual Report | 2012 -’13
Recommendations:                                  • Recruitment with a focus on specific job
                                                            roles
        • Set up Alumni Support group for                 • Push membership to take up IXP’s
          Mentoring                                       • Design TMP/TLP JD’s to match EP’s
        • TSG for External Help                             exchange JD for better quality of
        • Pump membership into support functions            experiences
          at the start of the year                        • Focus on filling the capacity of the OS.
        • Improve engagement by performance
          management and reporting
        • Evolution of the the RnR Model



                                            Expansions:
        1. Membership & Culture:

        Kochi:
        12 Members currently
        1 LCC and 6 Old Members
        5 New Recruits (Feb Batch)
        Things were started  from a scratch in November post the operations were shut down in
        2011.
        Hubli:
        1 LCC and 3 Members
        It went very well in start of 2012 with LCC-MB-GB Structure in place,But things couldn't be
        followed up well.
        The Operations and Membership are started from a scratch in November as OGX
        Expansion.

        2. Exchange Contribution:
        Kochi
        -iGIP-1
        2 Clients

        Hubli
        -oGCDP-2 Realizations




Recommendations:
                                                          Hubli
Kochi
                                                          Following the Time lines for Standard
Membership Engagement and defined Job                     Procedures
Role                                                      Integrated Aiesec Experience
Establishing the brand of AIESEC                          Small scale Events to Build the Brand
Partnering with the College/Universities                  Collaboration with TN Takers to scale
Focus on OGX Programs                                     Operations
Need based Recruitment
                                 AIESEC in Bangalore| Annual Report | 2012 -’13
Marketing and Information Mangement

                 Year                             2010                      2011                 2012
       Radio	
  Men/ons	
                          11                        30                    1
       Virtual	
  ar/cles                           3                         7                    0
           Print	
  ar/cles	
                      14                        25                    1
  Television	
  appearance                          0                         2                    4
            Hoardings                               0                         0                    0
                Blogs                               1                         0                    1
       Facebook	
  Fans	
                         3387                      4100                 6229
    TwiHer	
  followers                           1513                      1800                 2329
    LinkedIn	
  Partners	
                         477                      523                   615


1. Recruitments:

   •        Recruitments happened over 6 cycles over the year.
   •        3 Engineering cycles and 3 commerce cycles
   •        Outreach was over 2500.
   •        LEAD sessions were given in the main pool sector colleges with externals.
   •        2 externals participated in the LEAD Sessions.
   •        No of colleges tapped in 2012 -

List of Colleges:
 Engineering colleges:                                                     Commerce colleges
       •       RVCE                                                           • MCC
                                                                              • SJCC commerce
       •       BMSCE                                                          • SJCC Arts and science
       •       BMSIT                                                          • Christ College
       •       BIT                                                            • Presidency
                                                                              • Oxford commerce college
       •       Oxford	
  Engineering	
                                        • NIFT
       •       JSSATE                                                         • NLSIU
                                                                              • Acharya college
       •       MVIT
                                                                              • Jain university
       •       CMRIT
2. Public Relations 
    • 2 events were held in the year 2012
           o Global village -
                 § Event partner – Strawberry fields by NLSIU , TOI and OS grad school
                 § Direct OGX Contacts of over 200+
           o Light the night –
                 § Branding event with partners like Phenix city mall, TOI, DH, The
                     hindu , TV9, Vanka foundation.
                 § Over 2000 people attended the event.




                                           AIESEC in Bangalore| Annual Report | 2012 -’13
3. Information Management:

       *The details for the IM report can be found in the IM wiki of the LC in myaiesec.net.
   http://www.myaiesec.net/content/viewwiki.do?contentid=10244864



   "

Key Achievements:
                                                         Key Failures:
  •    LEAD sessions done with the help of
       externals which increased the                           •    No new concrete media partnership.
       credibility with the colleges.                          •    Non-existent branding in the
  •    Increase in Social media promotions.                         corporate sector.
  •    Sustainable partnerships with the                       •    Non- achievement of targets
       colleges in pipeline.                                   •    No concrete POA to market oGIP.
  •    Successful events increasing the                        •    Poor department strength.
       recruitments outreach and OGX                           •    Skill based recruitments.
       sales.                                                  •    Ineffective OGX marketing.
  •    Implementations of IM and the
       policies.
  •    IM restructured.




   Recommendations:                                        •       Department structure with members
                                                                   and specific deliverables and
        •   Focus should be on delivery to the                     accountability structure.
            bottom lines of the organization               •       Effective planning for media and
            directly.                                              external partnerships.
        •   Synergy between all portfolios’s               •       Take part and associate with
            with the help of Mark or MIM Team,                     different networking forums,
            provided that it functions actively,                   associations and clubs.
            also with the help of well-defined              •       Focus on branding externally in the
            job roles                                              market- corporate sector, NGO, etc.
        •   A specific focus on boosting                    •       Have year calendar ready ASAP.
            oGCDP growth                                   •       Youth Empowerment sessions
        •   IM education in the LC and                             leading to skill based recruitments.	
  
            Knowledge management with the
            help of myaiesec.net and making it
            a behavior in the LC




                              AIESEC in Bangalore| Annual Report | 2012 -’13
Business Development

1. Fund Raising:


                         Target                              Achieved


3000000

                                                  2385000
2250000


                                                                             1500000
1500000                                     1400000

                                                             1000000
            705000         717000
                       700000
  750000
                467000                                              400000
                                                                                 110000
        0
                2008              2009            2010             2011         2012

2. Event Management:


  a.) Sky Lanterns:

  Event executed successfully, as part of the national partnership with Vanka Foundation.

  *NO OTHER OR ELD FROM EVENTS OTHER THAN NATIONAL SKY LATERN
  PARTNERSHIP*


3. Board of Advisors:

  Individual Board meetings have been held with all members. We updated the board on
  a regular basis. Though in terms of exchange and funding there hasn’t been as much
  support.

  *Hema Ravichandar resigned from the BoA of AIESEC in Bangalore, an addition will be
  made in the coming year.




                        AIESEC in Bangalore| Annual Report | 2012 -’13
4. Alumni Management:

        a.) Alumni Income: INR 30,000

        b.) Alumni Clients : 6 [GIPi]

        c.) Monthly Alumni events were held (Alumni First Thursdays | Big Chill), they are
        leading to ELD conversions for the coming year.


     5. NEP Management:

        a.) NEP income is part of the BD income and income converted: INR 22,000

        b.) One NEP client signed this year: Velankani Infosystems.




Key Achievements:                                               Key Failures:

 •   Building foundations for a culture of                        •     No Events
     Sales                                                        •     Low conversion of leads
 •   Office Infrastructure Support through                         •     Lack of clarity with SOPs and JD for
     Alumni Contribution and in-kind                                    the first part of the year
     furniture raising                                            •     Overpricing products
 •   Regional Collaboration with MISB                             •     Non-Achievement of Targets
     partnership                                                  •     External Accountability




     Recommendations:                                      •    Running a full OS with focussed
                                                                JDs and MoSs
       •    Program Based approach to BD                   •    External training for leads
       •    Selling more partnerships of lower                  generation and conversion
            value instead of a few high value              •    Creating Support Groups and
            partnerships at first, and then                      Engagement plans for BoA and
            raising value once credibility is                   Support groups.
            established.                                   •    Capitalize on Alumni for Exchange,
       •    Board Contract Signing and                          Fundraising and any sort of
            productive engagement                               support.
       •    Report Generation especially with
            regard to iGCDP




                               AIESEC in Bangalore| Annual Report | 2012 -’13
Financial Management
1. AIESEC in Bangalore Financial Overview:




                  HEAD                                     All figures are in INR

                Reserves
                                                   2,43,311.99 [As of 31st December]

                                                         [2,25,000 office deposit]

              Total Income                                       11,86,240

             Total Expenses                                       7,50,801

               BD Income                                          1,10,000

             Surplus [Profit]                                      43,54,39

              Receivables                                   36,000 [GIPi Client]

              Bank Balance                            65,643.55 [31st of December]




                       AIESEC in Bangalore| Annual Report | 2012 -’13
2. AIESEC in Bangalore Profit and Loss Account Statement for 2012




                       AIESEC in Bangalore| Annual Report | 2012 -’13
3. AIESEC in Bangalore Balance Sheet 2012:




                      AIESEC in Bangalore| Annual Report | 2012 -’13
Key Failures:
Key Achievements:
                                                            • Financial education throughout the year.
•   Efficient tracking                                       • Quarterly and Monthly finance reviews of
•   Strict adherence to policies                            incomes and expenditures of all departments.
•   Innovations                                             • Delay in track of receivables
•   Knowledge Management                                    • Lack in investment in Trainees.
•   Cleared all debts                                       • Using Finance to contribute to the bottom
•   LC run solely on exchange income                        lines.
                                                            • Adherence to the budget.
                                                            • Poor Management of Contracts




         Recommendations:                                 • Strong policy for Documentation and
                                                            Legalities.
         • Invest into a CEED in the beginning of
           the year to increase exchange                  • Concentrate on Booking Keeping and
           numbers.                                         Accounting.

         • Always have a minimum bank balance             • Lay down and implement strict
           of above 1,50,000k because the                   reimbursement policies.
           average bank balance that Bangalore
           needs to operate is around 80-90 so             • Work on continuing to minimize
           have this amount for back up.                   exchange costs.

         • Lay down a strong policy in Receivable         • Prepare quarterly budgets for every
           Management.                                    department according to the quarterly
                                                          exchange targets. Tracking of not only
         • Investment in trainees.                        Income from the departments, but also
                                                          expenditure.
         • Focus to remain on contribution to the
           bottom-lines of exchange through               • Introduce more LC activities relating to
           innovation.                                    finance and bring about strong education
                                                          regarding Finance.




                                 AIESEC in Bangalore| Annual Report | 2012 -’13

Más contenido relacionado

Más de vlalith

AIESEC WAY
AIESEC WAYAIESEC WAY
AIESEC WAYvlalith
 
Aiesec in bangalore history
Aiesec in bangalore historyAiesec in bangalore history
Aiesec in bangalore historyvlalith
 
What's my future
What's my futureWhat's my future
What's my futurevlalith
 
AGM final presentation
AGM final presentationAGM final presentation
AGM final presentationvlalith
 
Agm final presentation
Agm final presentationAgm final presentation
Agm final presentationvlalith
 
Our identity, our future
Our identity, our futureOur identity, our future
Our identity, our futurevlalith
 

Más de vlalith (7)

AIESEC WAY
AIESEC WAYAIESEC WAY
AIESEC WAY
 
Xpdf!!
Xpdf!!Xpdf!!
Xpdf!!
 
Aiesec in bangalore history
Aiesec in bangalore historyAiesec in bangalore history
Aiesec in bangalore history
 
What's my future
What's my futureWhat's my future
What's my future
 
AGM final presentation
AGM final presentationAGM final presentation
AGM final presentation
 
Agm final presentation
Agm final presentationAgm final presentation
Agm final presentation
 
Our identity, our future
Our identity, our futureOur identity, our future
Our identity, our future
 

AIESEC Bangalore Annual Report 2012

  • 1. AIESEC in Bangalore ANNUAL REPORT 2012 AIESEC in Bangalore| Annual Report | 2012 -’13
  • 2. TABLE OF CONTENTS: 1. Exchange Performance: a.) AIESEC Bangalore and National Association b.) Exchange Development c.) Global Internship Program [Incoming and Outgoing] d.) Global Community Development Program [Incoming and Outgoing] 2. Talent Management 3. Expansions 4. Marketing and Information Management 5. Business Development 6. Financial Report AIESEC in Bangalore| Annual Report | 2012 -’13
  • 3. Exchange Performance All figures given below refer to the Number of Exchanges that AIESEC in Bangalore has conducted, compared to the past 5 years spread across all 3 sectors that we work for (Corporate, NGO and Education/Students). All figures represent Actual Realizations AIESEC in Bangalore Exchanges Growth Raise Match Realized 600 564 532 450 300 186 188 133 227 150 186 197188 86 166 97 125129133 92 93 86 100 97 0 2008 2009 2010 2011 2012 • AIESEC in Bangalore ended the year 2012 with 188 exchanges • Sustained number of exchanges compared to previous years • A 41% growth in iGCDP [Absolute realizations] • Weak performance in Q3 and Q4 • AIESEC in Bangalore lost it’s full membership, due to inability to meet oGIP criteria. And, is now a member on probation • AIESEC in Bangalore will regain it’s full membership at JNC 2013, as we shall be meeting the new OGX criteria. • Unable to capitalize on Q1 peaks AIESEC in Bangalore| Annual Report | 2012 -’13
  • 4. AIESEC in Bangalore & National Association Realizations Exchanges - AIESEC India AH 155 BA 188 BR 362 CH 317 CE 176 Di 410 DU 529 HYD 364 IND 120 JAI 289 KO 161 IIT KGP 37 JAL 194 LCKO 67 MAN 98 MU + NM 192 PU 263 Surat 110 0 120 240 360 480 600 Ah- Ahmedabad DU - Delhi University JAL - Jalandhar Ba - Bangalore HYD - Hyderabad MAN - Manipal Br - Baroda IND - Indore MU - Mumbai CH - Chandigarh JAI - Jaipur PU - Pune CE - Chennai LCKO - Lucknow SU - Surat DI - Delhi IIT KO - Kolkata • AIESEC in DU, DI and HYD lead the national association wrt. Overall Experience Delivery • Most Local committees of AIESEC India grew towards and crossed the 100 mark. • AIESEC in Kochi was downgraded to Official Expansion and was taken up by AIESEC in Bangalore • AIESEC in Navi Mumbai was legislated as a New Local Committee in the association. • AIESEC in Bangalore stood 8th in the national plenary AIESEC in Bangalore| Annual Report | 2012 -’13
  • 5. Exchange Development FOR OGX: Raise Realization Raise Realizations GCDP GIP 150 150 40 36 112.5 30 26 77 75 20 17 45 38 43 39 33 37.5 29 10 5 13 12 2 3 0 0 2008 2009 2010 2011 2012 2010 2011 2012 FOR ICX: Raise Realization Raise Realizations GCDP GIP 300 200 240 160 228 150 225 150 150 100 117 85 55 59 58 4944 46 75 55 60 55 50 41 35 42 34 29 0 0 2008 2009 2010 2011 2012 2008 2009 2010 2011 2012 AIESEC in Bangalore| Annual Report | 2012 -’13
  • 6. Quality Management: Financial Sustainability: • AIESEC in Bangalore NPS rating in • Loss incurred by GIPi 2012: 0 June : Green • Loss incurred by GCDPo: 0 • AIESEC in Bangalore NPS rating in Oct: • Loss incurred by GCDPi: Rs 38,000 Green • Loss incurred by GIPo: 0 • AIESEC in Bangalore NPS rating in Jan: Orange ( Due to insufficient pool) • Receivables from GIPi- Rs 32,000 • Number of ICB cases: 0 • Receivables from GCDPi- Rs 38,000 • Number of NCB cases: 0 • Receivables from GIPo- 0 • Amount paid in fines towards quality • Receivables from GCDPo - 0 complaints: Rs 15000 (MC South Africa)  Key Failures: Key Achievements: " • OS was not implemented to its fullest • Accountability was made simpler capacity because of leadership within the EB changes. • Goal tracking and performance • Lack of clarity of jobrole at times management was easier in ICX. caused a lull in activity.  • Innovations in GIPi and GCDPi were • No MC direction which did not give followed due to the OS direction to XDs. implementation. • Process Optimization was not • The OS followed by AIESEC in implemented. Bangalore is the BCP which is now • Supply Demand with sub-product recommended for AIESEC India.  focus was not implemented. Recommendations: • Clarity on Jobrole. • Continue tracking and accountability structures. • Transparency in reporting structure. • Monthly reports to LC • Building identity for each vertical.  AIESEC in Bangalore| Annual Report | 2012 -’13
  • 7. Global Community Development Program: FOR ICX: Target Achived Partners Target v/s Achieved 30 300 22.5 225 210 200 15 150 120 117 85 7.5 75 34 0 0 2010 2011 2012 2009 2010 2011 2012 Key Achievements: Key Failures: • Increase of 35 absolute realizations from • Financial Sustainability taking a hit in last year ( 41% growth) Q3 and Q4. • Increase in diversity of Incoming Interns. • Less number of matches/realizations in • More Effective OS is place post re- pipeline. planning and NSC • No new issue/ project was tackled/ • Higher delivery rate compared to last • Lack of performance in Q3 and Q4. year. • No GCDPi event conducted for the • Alignment to National growth drivers year. • Non achievement of targets Recommendations: • X on TXP to drive Quality and LC • Financial sustainability/management at the contribution core of GCDPi operations • Better engagement of stakeholders through • Better member tracking and training should customized events/forums/channels be focus ( along with strong MB) • Work on non-peak cycles • Utilization of national projects to drive • Create stronger department with the Impact performance and revenue. culture. • Need of a support group, endorsements, • Diversify clientele base referrals. • Adhere to LC financial policy AIESEC in Bangalore| Annual Report | 2012 -’13
  • 8. Target Achived For OGX: Target v/s Achieved 200 160 150 110 100 100 50 39 33 17 0 2010 2011 2012 Key Achievements: Key Failures: • Evolved OS- Improved Tracking, • Non-Achievement of targets. Delivery. • 5 match breaks due to going off • Standardized EP Flow- Content of IS timeline Delivery, EPIC. • Markets affected due to large • Standardized EP Certification number of detractors in commerce Templates. colleges. • Financial Sustainability of Departments • Market Segmentation • Strong Member Contribution and • Expansion to newer markets Culture • Raise to realization ratio • Created Focus on IXP’s • In-effective utilization of winter cycle Recommendations: • Capitalize on Hubli and Kochi • Adherence to timelines is critical. expansions. • Increase number of TMP on X: • Hold an OGX event to increase creating relevance of OGX within exchange, branding and outreach. the LC, not just OGX departments. • EP reintegration and focus on • Continue to maintain healthy Quality servicing. relations with universities such as • Synergy with Exchange Support NIME, Alliance, NLSIU. • Work on forming entities. AIESEC in Bangalore| Annual Report | 2012 -’13
  • 9. Global Internship Program: FOR ICX: Target Achived Partners Target v/s Achieved 50 150 150 120 37.5 112.5 75 75 25 75 58 44 46 35 12.5 37.5 0 0 2009 2010 2011 2012 2009 2010 2011 2012 Key Achievements: Key Failures: • Increase in the number of clients • Process Optimization • Non achievement of targets • Alumni Raising • Low conversion of Raise to • Alignment to national Scenario Realization • Use of External Collaboration • Untapped Local Markets • Significant increase in the number of • Lack of long term IR partnerships raises • Failure to capitalize Q1 • Development of ET sub-product • Improved Member Contribution • NEP Contribution Recommendations: • Creating MDP for better CRM • Re-integrating older clientele and • Focus on creating long-term IR creating a better CRM process. partnerships in Q1 • Focus on Alumni for raises • Establish Corporate Support Group with help of BD and use BoA • Synergy with Exchange Support for direct deliverables • Short Term GIP Internships [ET] AIESEC in Bangalore| Annual Report | 2012 -’13
  • 10. FOR OGX: Target v/s Achieved Target Achived 30 25 22.5 20 15 7.5 2 3 0 2011 2012 Key Achievements: Key Failures: • GIPo Department for the first time in • Lack of SOPs hindered Q1 and Q2 LC's History. performance • SOP’s Established. • Non-Achievement of targets. • Standardized EP Certification • Match breaks caused due to • Strong Member Contribution and improper means of communication Culture • Unable to Tap into the ET markets • 100 % promoters on the NPS scale successfully.     through our EP's performance in • Segmenting GIP Sub Products has their internships taken a lot of time Recommendations: entire OGX in the next couple of • Adherence to timelines is critical years. (Key Realization periods March- • CEEDs and ILCEPs  opportunities April, June- July, September - have to be taken by the department October). to ensure learning about the • Proper investment of both TMP and department, finance is needed into the • Social Media Market along with Job department. portals/education Fairs like Linkedin • External training of members for are prime targets to get the required specific processes such as EPs for the chosen sub products of selecting EPs is needed.  GIP. • Servicing and delivering to ABBS • ETs are the way forward for GIPo in will prove to be a huge boon for terms of the numbers concerned. AIESEC in Bangalore| Annual Report | 2012 -’13
  • 11. Talent Management 1. TMP/ TLP Experiences Delivered Year on Year: Year TMP TLP Market Presence 2010 197 79 MCC;Christ;Joseph s; RVCE; BMSCE; MSRIT 2011 183 55 MCC;Christ;Joseph s; RVCE; BMSCE; MSRIT 2012 160 86 MCC;Christ;Joseph s; RVCE; BMSCE; MSRIT; Presidency; Jain CMS; Jain University; Oxford; CMRIT 2. Recruitment: Talent Planning - Talent Promotion in Colleges - Selection through GD’s and PI’s- Induction - Mentorship - Allocation - Operations Induction 3. Rewards and Recognitions: 2 RnR campaigns were run, however the model of rewards and recognition needs to be evolved in order to align to 2015 goals. 4. Member Contributions: Improved contribution from the MB and GB was observed at sporadic moment in the year Member Engagement has improved with standardized process and standing instructions Education and provision of clarity of Job Role, gave boost to performances, however more needs to be done. Key Achievements: Key Failures: • Consistent Membership through out • Not Capitalized on year round recruitment departments • Frequency and effectiveness of RnR’s • Optimized Recruitment Process • AM’s not tapped into • Improved Tracking and Member • LC’s OS was not filled to it’s maximum Engagement capacity. • Basic Processes put in place • TMP/TLP tracking. • LC forums adding greater value to TMP/ TLP experience • Implemented successful LEAD model AIESEC in Bangalore| Annual Report | 2012 -’13
  • 12. Recommendations: • Recruitment with a focus on specific job roles • Set up Alumni Support group for • Push membership to take up IXP’s Mentoring • Design TMP/TLP JD’s to match EP’s • TSG for External Help exchange JD for better quality of • Pump membership into support functions experiences at the start of the year • Focus on filling the capacity of the OS. • Improve engagement by performance management and reporting • Evolution of the the RnR Model Expansions: 1. Membership & Culture: Kochi: 12 Members currently 1 LCC and 6 Old Members 5 New Recruits (Feb Batch) Things were started  from a scratch in November post the operations were shut down in 2011. Hubli: 1 LCC and 3 Members It went very well in start of 2012 with LCC-MB-GB Structure in place,But things couldn't be followed up well. The Operations and Membership are started from a scratch in November as OGX Expansion. 2. Exchange Contribution: Kochi -iGIP-1 2 Clients Hubli -oGCDP-2 Realizations Recommendations: Hubli Kochi Following the Time lines for Standard Membership Engagement and defined Job Procedures Role Integrated Aiesec Experience Establishing the brand of AIESEC Small scale Events to Build the Brand Partnering with the College/Universities Collaboration with TN Takers to scale Focus on OGX Programs Operations Need based Recruitment AIESEC in Bangalore| Annual Report | 2012 -’13
  • 13. Marketing and Information Mangement Year 2010 2011 2012 Radio  Men/ons   11 30 1 Virtual  ar/cles 3 7 0 Print  ar/cles   14 25 1 Television  appearance 0 2 4 Hoardings 0 0 0 Blogs 1 0 1 Facebook  Fans   3387 4100 6229 TwiHer  followers 1513 1800 2329 LinkedIn  Partners   477 523 615 1. Recruitments: • Recruitments happened over 6 cycles over the year. • 3 Engineering cycles and 3 commerce cycles • Outreach was over 2500. • LEAD sessions were given in the main pool sector colleges with externals. • 2 externals participated in the LEAD Sessions. • No of colleges tapped in 2012 - List of Colleges: Engineering colleges: Commerce colleges • RVCE • MCC • SJCC commerce • BMSCE • SJCC Arts and science • BMSIT • Christ College • BIT • Presidency • Oxford commerce college • Oxford  Engineering   • NIFT • JSSATE • NLSIU • Acharya college • MVIT • Jain university • CMRIT 2. Public Relations  • 2 events were held in the year 2012 o Global village - § Event partner – Strawberry fields by NLSIU , TOI and OS grad school § Direct OGX Contacts of over 200+ o Light the night – § Branding event with partners like Phenix city mall, TOI, DH, The hindu , TV9, Vanka foundation. § Over 2000 people attended the event. AIESEC in Bangalore| Annual Report | 2012 -’13
  • 14. 3. Information Management: *The details for the IM report can be found in the IM wiki of the LC in myaiesec.net. http://www.myaiesec.net/content/viewwiki.do?contentid=10244864 " Key Achievements: Key Failures: • LEAD sessions done with the help of externals which increased the • No new concrete media partnership. credibility with the colleges. • Non-existent branding in the • Increase in Social media promotions. corporate sector. • Sustainable partnerships with the • Non- achievement of targets colleges in pipeline. • No concrete POA to market oGIP. • Successful events increasing the • Poor department strength. recruitments outreach and OGX • Skill based recruitments. sales. • Ineffective OGX marketing. • Implementations of IM and the policies. • IM restructured. Recommendations: • Department structure with members and specific deliverables and • Focus should be on delivery to the accountability structure. bottom lines of the organization • Effective planning for media and directly. external partnerships. • Synergy between all portfolios’s • Take part and associate with with the help of Mark or MIM Team, different networking forums, provided that it functions actively, associations and clubs. also with the help of well-defined • Focus on branding externally in the job roles market- corporate sector, NGO, etc. • A specific focus on boosting • Have year calendar ready ASAP. oGCDP growth • Youth Empowerment sessions • IM education in the LC and leading to skill based recruitments.   Knowledge management with the help of myaiesec.net and making it a behavior in the LC AIESEC in Bangalore| Annual Report | 2012 -’13
  • 15. Business Development 1. Fund Raising: Target Achieved 3000000 2385000 2250000 1500000 1500000 1400000 1000000 705000 717000 700000 750000 467000 400000 110000 0 2008 2009 2010 2011 2012 2. Event Management: a.) Sky Lanterns: Event executed successfully, as part of the national partnership with Vanka Foundation. *NO OTHER OR ELD FROM EVENTS OTHER THAN NATIONAL SKY LATERN PARTNERSHIP* 3. Board of Advisors: Individual Board meetings have been held with all members. We updated the board on a regular basis. Though in terms of exchange and funding there hasn’t been as much support. *Hema Ravichandar resigned from the BoA of AIESEC in Bangalore, an addition will be made in the coming year. AIESEC in Bangalore| Annual Report | 2012 -’13
  • 16. 4. Alumni Management: a.) Alumni Income: INR 30,000 b.) Alumni Clients : 6 [GIPi] c.) Monthly Alumni events were held (Alumni First Thursdays | Big Chill), they are leading to ELD conversions for the coming year. 5. NEP Management: a.) NEP income is part of the BD income and income converted: INR 22,000 b.) One NEP client signed this year: Velankani Infosystems. Key Achievements: Key Failures: • Building foundations for a culture of • No Events Sales • Low conversion of leads • Office Infrastructure Support through • Lack of clarity with SOPs and JD for Alumni Contribution and in-kind the first part of the year furniture raising • Overpricing products • Regional Collaboration with MISB • Non-Achievement of Targets partnership • External Accountability Recommendations: • Running a full OS with focussed JDs and MoSs • Program Based approach to BD • External training for leads • Selling more partnerships of lower generation and conversion value instead of a few high value • Creating Support Groups and partnerships at first, and then Engagement plans for BoA and raising value once credibility is Support groups. established. • Capitalize on Alumni for Exchange, • Board Contract Signing and Fundraising and any sort of productive engagement support. • Report Generation especially with regard to iGCDP AIESEC in Bangalore| Annual Report | 2012 -’13
  • 17. Financial Management 1. AIESEC in Bangalore Financial Overview: HEAD All figures are in INR Reserves 2,43,311.99 [As of 31st December] [2,25,000 office deposit] Total Income 11,86,240 Total Expenses 7,50,801 BD Income 1,10,000 Surplus [Profit] 43,54,39 Receivables 36,000 [GIPi Client] Bank Balance 65,643.55 [31st of December] AIESEC in Bangalore| Annual Report | 2012 -’13
  • 18. 2. AIESEC in Bangalore Profit and Loss Account Statement for 2012 AIESEC in Bangalore| Annual Report | 2012 -’13
  • 19. 3. AIESEC in Bangalore Balance Sheet 2012: AIESEC in Bangalore| Annual Report | 2012 -’13
  • 20. Key Failures: Key Achievements: • Financial education throughout the year. • Efficient tracking • Quarterly and Monthly finance reviews of • Strict adherence to policies incomes and expenditures of all departments. • Innovations • Delay in track of receivables • Knowledge Management • Lack in investment in Trainees. • Cleared all debts • Using Finance to contribute to the bottom • LC run solely on exchange income lines. • Adherence to the budget. • Poor Management of Contracts Recommendations: • Strong policy for Documentation and Legalities. • Invest into a CEED in the beginning of the year to increase exchange • Concentrate on Booking Keeping and numbers. Accounting. • Always have a minimum bank balance • Lay down and implement strict of above 1,50,000k because the reimbursement policies. average bank balance that Bangalore needs to operate is around 80-90 so • Work on continuing to minimize have this amount for back up. exchange costs. • Lay down a strong policy in Receivable • Prepare quarterly budgets for every Management. department according to the quarterly exchange targets. Tracking of not only • Investment in trainees. Income from the departments, but also expenditure. • Focus to remain on contribution to the bottom-lines of exchange through • Introduce more LC activities relating to innovation. finance and bring about strong education regarding Finance. AIESEC in Bangalore| Annual Report | 2012 -’13