This is from the main presentation following the programme of the conference throughout the day.

1. Welcome to
Finding Our Voice

2. Welcome Address: Heather Baumohl
Opening Address: Fiona Dawe CBE
10.30 Workshops
a) Learning from volunteers about volunteer management
b) Connecting, learning, sharing
c) The value of volunteer managers
11.40
12.00
13.00
13.20
Comfort break and networking
Panel Discussion
Lunch and AVM AGM
Key findings from Volunteers Count

3. Welcome Address
Heather Baumohl
Chair of Assoc of Volunteer Managers
www.volunteeermanagers.org.uk
info@volunteermanagers.org.uk

5. Annual Review
• The AVM Board has seen changes in personnel and roles.
• AVM continues to work on your behalf by talking with various
organisations and attending events to help raise the profile of
volunteer management.
• AVM maintains working relationships with a range of organisations
including NCVO, NNVIA and IVO.
• AVM contributes to UKVPM’s and other online discussions.
• During Volunteers’ Week, AVM blogged about the contributions
made by the thousands of people who lead or organise
volunteering.
• AVM has been unable to be as visible as the Board would have liked
to be during the last year.

6. Finding Our Voice
How can AVM best
represent you in
your role?

7. Finding Our Voice
What do you think
needs to happen in
order for Volunteer
Management to
become a more
recognised profession?

8. Finding Our Voice
How might you
find your own
voice as a manager
of volunteers?

9. Finding Our Voice
• Setting the Standards
• Code of Volunteering
Practice

10. Finding Our Voice – John Ramsey
• What guides us in how we
manage?
• Are we any good at
managing?
• How do we know?
• How do you know?
• How do you know the volunteer
manager sat next to you is
competent?
• How do you know the volunteer
manager sat next to you is
ensuring the best experience and
outcome for the volunteer, the
beneficiary/client, the local
community and the organisation?
• How do you know the volunteer
manager sat next to you has the
same principles as you when it
comes to managing volunteers?

11. Finding Our Voice – John Ramsey
• The formalisation of
standards and the objective
measurement of them, is
one of the key ways in
which professions becomes
respected and established.
Our failure to do so is
stopping the development
of volunteer management
in any meaningful way.
• The secret is to achieve a
Code of Conduct that works
for volunteer management,
but that doesn’t devalue
the diversity and flexibility
that volunteering requires.

12. Finding Our Voice - TOGETHER
• Will you use your
voice and help to
develop the Code
of Volunteering
Practice

13. www.volunteeermanagers.org.uk

14. Fiona Dawe, CBE
Finding Our Voice
Opening Address

15. www.volunteeermanagers.org.uk

16. Workshops:
a) Learning from volunteers about volunteer
management – Helen Timbrell, (UK)
b) Connecting, Learning, Sharing – Sue Jones
and Chris Huffee, (Germany)
c) The value of volunteer managers – Rob
Jackson, (Argentina)

17. www.volunteeermanagers.org.uk

18. Panel, chaired by Nikki Squelch
Volunteer Engagement versus Volunteer
Management: have we got the emphasis
right for the future?
• Ruth Bravery, Director of Volunteering and
Community Involvement at Marie Cure Cancer Care
• Steven Howlett, Academic and Author of “Volunteer
and the Society in the 21st Century”
• Tiger de Souza, Head of Volunteering, NSPCC

19. Lunch time options:
1) Lunch and networking
2) AVM AGM followed by lunch
3) Working lunch and ‘Key findings from
Volunteers Count 2013 - the sectors volunteer and
volunteer management benchmarking study’
Roger Parry, Agenda Consulting (Argentina at
13:20)
Afternoon: 14:00 with workshops in all 3 rooms

20. Annual General Meeting 2013,
Wednesday 23rd October, Agenda
1. Welcome
2. AVM Review of the Year, Heather Baumohl, Chair
3. Financial Report, Carola Vorlop, Treasurer
4. Elections to the Board of Directors
5. Special Resolution to amend AVM’s Articles of
Association
6. Any Other Business
7. Close

21. Special Resolution, Annual General Meeting 2013,
By removing article 3.4
Each Director may serve as a Director of the Association for a
maximum of 3 consecutive years and shall retire as a Director of
the Association. However, any Director retiring in accordance
with this article shall be eligible for immediate reappointment as
a Director if his appointment is approved by an Ordinary
Resolution of the members at a general meeting, provided that
the Director has not served more than 6 consecutive years or, in
the case of the Chairman, 9 consecutive years.
By adding the new article numbered 3.4
Each Director may serve as a Director of the Association for a
maximum of 3 consecutive years and shall retire as a Director of
the Association. However, any Director retiring in accordance
with this article shall be eligible for immediate reappointment as
a Director if his appointment is approved by an Ordinary
Resolution of the members at a general meeting.

22. 14.00 Workshops:
a) Learning from volunteers about volunteer
management – Helen Timbrell, (UK)
b) Connecting, Learning, Sharing – Sue Jones
and Chris Huffee, (Germany)
c) The value of volunteer managers – Rob
Jackson, (Argentina)

23. www.volunteeermanagers.org.uk

24. 14.00 Workshops
a) Learning from volunteers about volunteer management
b) Connecting, learning, sharing
c) The value of volunteer managers
15.10 Comfort break and networking
15.30 Plenary Session
16.00 Closing Address
16.10 Close and Fringe Sessions
17.00+ Networking Drinks

25. 15.30 Plenary with our workshop leaders
Key points, issues and themes
16.00 Closing Address, Heather Baumohl
16.10 Conference ends
16.10 Fringe sessions
17.00+ Networking Drinks

26. Welcome back our workshop leaders
Helen Timbrell, Rob Jackson,
Sue Jones and Chris Huffee,
Key points, issues, themes
Learning points for us all

27. www.volunteeermanagers.org.uk

28. Closing Address
Heather Baumohl
Chair of Assoc of Volunteer Managers

29. Fringe Sessions at 16.10
The Personalisation Agenda – how will personal
budgets impact on volunteering? Nikki Squelch,
Alzheimer's Society, (Germany)
Defining the Profession – developing a code of
practice for managers of volunteers, with Debbie
Usiskin and Heather Baumohl , AVM, (Argentina)
(17.00+ Networking drinks at the Rack and Tenter pub)

30. Finding Our Voice
Thank you and good bye !

31. www.volunteeermanagers.org.uk