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Recruiting and Managing Seasonal
Volunteers
To hear the presentation by phone call:
(516) 453-0031
Access Code: 481-683-842


Jennifer Bennett, CVA, Senior Manager, Education & Training
Matt Wallace, Senior Associate, Nonprofit Relations
VolunteerMatch Overview
    “VolunteerMatch strengthens communities by making it easier for good
                       people and good causes to connect.”
    92,286 nonprofits… 78,641 Active Opportunities…. 6,757,988 referrals since 1998

•     VolunteerMatch has been around for 14 years, and is the top-ranked website for online
      volunteer recruitment and employee-volunteer programs
•     Our Learning Center offers over 20 webinar topics focused on volunteer management
      and VolunteerMatch tools, serving an audience of over 6,000 attendees each year




                                                                                 2
VolunteerMatch & Walmart:
Fighting Hunger Together
What are our goals?
• Support nonprofit organizations that are working to end
  hunger in local communities.

• Provide hunger relief organizations with the resources
  they need to deploy, manage and expand their volunteer
  engagement program.

• Support, train and share best practices for engaging
  volunteers, and creating a multi-faceted relationship with
  volunteers – donors, advocates.

• Increase visibility of the need for volunteers at hunger
  relief organizations.

                                                       3
Agenda
• Seasonal Volunteer Engagement

• Recruit Seasonal Volunteers

• Create a Connection
• The Importance of Communication
• Create a Communication Plan
• Create More Engagement
• Things to Think About



                                    4
Seasonal Volunteer
 Engagement
• Seasonal volunteers can make a huge impact for
  your organization.
  – Can be passionate, loyal and involved
  – Allow your organization to meet the needs of clients
    during busy times

• May also come with engagement challenges – not
  necessarily unique to season volunteers
  – Only interested in certain days times
  – Ownership of certain work
  – May lose interest/not think about organization during
    other seasons

                                                            5
Find Seasonal Volunteers
• Give yourself time
  – Create a recruitment timeline that gives you enough
    time to find and communicate with volunteers
  – Balancing act – not too much time for the volunteers
    to “forget” their commitment

• Include groups in your recruitment plan
  – Fill many slots with one effort
  – Ask groups to take on project, day, or shift

• Include impact or seasonal need
  – Create messaging about the importance of
    volunteering through a season, not just on a certain
    day
                                                    6
Create a Connection
Share information with seasonal volunteers
• Goals – Share what you hope to accomplish
  – Set the stage for work to be done, needs of clients or
    community

• Impact – What will volunteers be able to change
  or how can they make a difference

• Organizational information – what’s going on,
  are there milestones, successes, challenges

• Empower them to share their experience, or
  spread the story
                                                    7
Create a Communication Plan
During Recruitment
• Different seasons may require a different
  message even if the impact is the same

• Convey the importance of the work
  – Create a connection or an understanding on an
    individual level
  – “You and your family will be working on… This is a
    really important piece of our work because…”

• Make it easy for volunteers to communicate with
  you
  – Texts, emails, phone calls
  – Recruit other volunteers to be points of contact
                                                       8
Create a Communication Plan
During the season
• Focus on the long term need, and share open
  shifts – Christmas Day is fully staffed but…
• Share the impacts with all of the volunteers
  –   Not just hours, but actions and impacts too
  –   Take pictures
  –   Use social media - spread the thank you
  –   Include ways for them to get more involved

• Don't forget to share how that work serves your
  mission

                                                    9
Create a Communication Plan
After the season
• Take advantage of social media

• Create an offseason engagement team
  – Ongoing or seasonal volunteers
  – Messages with updates, new projects programs –
    encourage volunteers to share!
  – Pre-Season events

• Always include opportunities for more
  involvement


                                                     10
Create More Engagement
Build opportunities for seasonal volunteers to
  become more involved with your organization
  year round

Consider different types of opportunities
  – Projects, skills based, single day events

Invite them!
  – Share opportunities and include an invitation to get
    involved or to participate




                                                           11
Resources
Learning Center
Find upcoming webinar dates, how-to videos and more
http://learn.volunteermatch.org

VolunteerMatch Community
Ask and answer questions after the webinar – use keywords Fighting Hunger Together,
Volunteer Management
http://community.volunteermatch.org/volunteer

Fighting Hunger Together
Information about the program and additional trainings and resources
http://www.volunteermatch.org/fighthunger


Questions?
FightHunger@VolunteerMatch.org


                                                                           12
Thanks for attending!
Join us online:

        Like us on Facebook: www.Facebook.com/VolunteerMatch
        Follow us on Twitter: @VolunteerMatch
        Visit Engaging Volunteers, our nonprofit blog:
          blogs.volunteermatch.org/engagingvolunteers/

For any questions contact:
Jennifer Bennett
(415) 321-3639
@JenBennettCVA
jbennett@volunteermatch.org




                                                         13

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Fighting Hunger Together: Recruiting & Managing Seasonal Volunteer

  • 1. Recruiting and Managing Seasonal Volunteers To hear the presentation by phone call: (516) 453-0031 Access Code: 481-683-842 Jennifer Bennett, CVA, Senior Manager, Education & Training Matt Wallace, Senior Associate, Nonprofit Relations
  • 2. VolunteerMatch Overview “VolunteerMatch strengthens communities by making it easier for good people and good causes to connect.” 92,286 nonprofits… 78,641 Active Opportunities…. 6,757,988 referrals since 1998 • VolunteerMatch has been around for 14 years, and is the top-ranked website for online volunteer recruitment and employee-volunteer programs • Our Learning Center offers over 20 webinar topics focused on volunteer management and VolunteerMatch tools, serving an audience of over 6,000 attendees each year 2
  • 3. VolunteerMatch & Walmart: Fighting Hunger Together What are our goals? • Support nonprofit organizations that are working to end hunger in local communities. • Provide hunger relief organizations with the resources they need to deploy, manage and expand their volunteer engagement program. • Support, train and share best practices for engaging volunteers, and creating a multi-faceted relationship with volunteers – donors, advocates. • Increase visibility of the need for volunteers at hunger relief organizations. 3
  • 4. Agenda • Seasonal Volunteer Engagement • Recruit Seasonal Volunteers • Create a Connection • The Importance of Communication • Create a Communication Plan • Create More Engagement • Things to Think About 4
  • 5. Seasonal Volunteer Engagement • Seasonal volunteers can make a huge impact for your organization. – Can be passionate, loyal and involved – Allow your organization to meet the needs of clients during busy times • May also come with engagement challenges – not necessarily unique to season volunteers – Only interested in certain days times – Ownership of certain work – May lose interest/not think about organization during other seasons 5
  • 6. Find Seasonal Volunteers • Give yourself time – Create a recruitment timeline that gives you enough time to find and communicate with volunteers – Balancing act – not too much time for the volunteers to “forget” their commitment • Include groups in your recruitment plan – Fill many slots with one effort – Ask groups to take on project, day, or shift • Include impact or seasonal need – Create messaging about the importance of volunteering through a season, not just on a certain day 6
  • 7. Create a Connection Share information with seasonal volunteers • Goals – Share what you hope to accomplish – Set the stage for work to be done, needs of clients or community • Impact – What will volunteers be able to change or how can they make a difference • Organizational information – what’s going on, are there milestones, successes, challenges • Empower them to share their experience, or spread the story 7
  • 8. Create a Communication Plan During Recruitment • Different seasons may require a different message even if the impact is the same • Convey the importance of the work – Create a connection or an understanding on an individual level – “You and your family will be working on… This is a really important piece of our work because…” • Make it easy for volunteers to communicate with you – Texts, emails, phone calls – Recruit other volunteers to be points of contact 8
  • 9. Create a Communication Plan During the season • Focus on the long term need, and share open shifts – Christmas Day is fully staffed but… • Share the impacts with all of the volunteers – Not just hours, but actions and impacts too – Take pictures – Use social media - spread the thank you – Include ways for them to get more involved • Don't forget to share how that work serves your mission 9
  • 10. Create a Communication Plan After the season • Take advantage of social media • Create an offseason engagement team – Ongoing or seasonal volunteers – Messages with updates, new projects programs – encourage volunteers to share! – Pre-Season events • Always include opportunities for more involvement 10
  • 11. Create More Engagement Build opportunities for seasonal volunteers to become more involved with your organization year round Consider different types of opportunities – Projects, skills based, single day events Invite them! – Share opportunities and include an invitation to get involved or to participate 11
  • 12. Resources Learning Center Find upcoming webinar dates, how-to videos and more http://learn.volunteermatch.org VolunteerMatch Community Ask and answer questions after the webinar – use keywords Fighting Hunger Together, Volunteer Management http://community.volunteermatch.org/volunteer Fighting Hunger Together Information about the program and additional trainings and resources http://www.volunteermatch.org/fighthunger Questions? FightHunger@VolunteerMatch.org 12
  • 13. Thanks for attending! Join us online: Like us on Facebook: www.Facebook.com/VolunteerMatch Follow us on Twitter: @VolunteerMatch Visit Engaging Volunteers, our nonprofit blog: blogs.volunteermatch.org/engagingvolunteers/ For any questions contact: Jennifer Bennett (415) 321-3639 @JenBennettCVA jbennett@volunteermatch.org 13