January 2013 Best Practice Network Webinar, presented by VolunteerMatch
Corporate social responsibility is ever growing and evolving. As we kick off 2013, now is the time to assess the current landscape of corporate giving and volunteering trends, and determine how our programs will respond to changing marketplace demands.
This session offers a deep-dive into two studies from the Committee Encouraging Corporate Philanthropy (CECP) and VolunteerMatch, which will offer perspective and advice for your 2013 program planning.
This session will feature findings from the 2012 edition of CECP’s Giving in Numbers report, tracking trends in corporate philanthropy. The analysis looked at data from 214 companies, including 62 of the top 100 companies in the Fortune 500, presenting a profile of the state of corporate philanthropy, and pinpointing how corporate giving is evolving and becoming more focused.
This session marks the release of VolunteerMatch’s first-ever survey of highly effective employee volunteer programs (EVPs) in January 2013. The survey analyzed 44 EVPs among VolunteerMatch’s corporate partners, which are independently recognized as high performing programs. The results provide benchmark data for the inputs required to run an effective program at your company.
Margaret Coady
As CECP's director, Margaret leads the organization's long-range strategic and operational planning, authors quantitative and qualitative research reports, runs the annual Corporate Philanthropy Summit and Excellence Awards in Corporate Philanthropy selection process, and manages CECP's growing team of program specialists.
Margaret also directs the Committee's partnership initiatives including joint research and events such as the development of Principles of Social Investment with the United Nations Global Compact, the release of a dollar valuation for corporate pro bono service in collaboration with the Taproot Foundation, and the forward-looking research report "Shaping the Future: Solving Social Problems through Business Strategy" with McKinsey & Company.
Casey Brennan
As Marketing & Insights Manager at VolunteerMatch, Casey focuses on communications, thought leadership and marketing strategy for the organization's corporate audience. Her responsibilities include refining and managing the brand, producing the VolunteerMatch Solutions' Best Practice Network webinar series, developing engagement campaigns for the VolunteerMatch network, identifying partnership opportunities with like-minded organizations, producing the annual VolunteerMatch Client Summit, monitoring key trends in CSR and developing original insights materials on behalf of the organization.
Prior to her role at VolunteerMatch, Casey worked with the Research & Insights team at Cone Communications where she maintained the agency’s thought leadership in cause branding, corporate responsibility and nonprofit marketing. You can find Casey on Twitter @CaseyB.
VolunteerMatch Solutions BPN Webinar: Corporate Giving (& Volunteering) in Numbers
1. Corporate Giving
(& Volunteering) In Numbers:
A Look at Studies from CECP & VolunteerMatch
Margaret Coady Casey Brennan
Director Marketing & Insights Manager
Committee Encouraging Corporate Philanthropy VolunteerMatch
(CECP)
January 22, 2013
2. How To Ask Questions
• Type questions into the box on the
right side of the your screen
• Submit via Twitter to
@VM_Solutions using “#VMbpn”
• We will pose questions at the end of
the presentation
• A copy of the sides will be circulated
after the event
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3. Corporate Giving (& Volunteering) in Numbers:
A Look at Studies from CECP & VolunteerMatch
Margaret Coady
Director
Committee Encouraging Corporate Philanthropy
Mcoady@CorporatePhilanthropy.org
Twitter: @MargaretCoady
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4. Introduction to CECP
Who We Are
Nonprofit organization founded in 1999
International forum of corporate CEOs and
chairpersons.
What We Believe
Philanthropy is a long-term investment
Executive leadership is essential
Corporations have unique resources
Who is Engaged
Over 180 CEOs and Chairpersons
Companies from each industry sector
“I helped to start CECP with
Our Strategic Focus the belief that corporate
Represent the CEO voice. America could be a force for
good in society.”
Own the standard on philanthropy practice
- Paul Newman
and measurement
#VMbpn @CaseyB @VM_Solutions @CECPtweets @MargaretCoady
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5. Members Snapshot
#VMbpn @CaseyB @VM_Solutions @CECPtweets @MargaretCoady
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6. Audience Poll Question
Who is joining us today?
1. Corporate Grantmaker
2. Non-Corporate Grantmaker
3. Nonprofit
4. Consultant
5. Academia
#VMbpn @CaseyB @VM_Solutions @CECPtweets @MargaretCoady
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7. Key Trends
► Context: The Current State of Corporate Philanthropy
► Focus: Fewer Grants, Larger Dollar Values, Fewer Issue Areas
► Unique Assets: Non-Cash Giving and Employee Engagement
► Shared Value: A Higher Form of Capitalism
► Tips and Ideas
#VMbpn @CaseyB @VM_Solutions @CECPtweets @MargaretCoady
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8. Corporate Giving Standard Survey and Trend Report
• Annual survey of Global 500 companies on the
scope and scale of their philanthropy.
• Conducted each spring in association with The
Conference Board.
• 214 companies participated in the most recent
survey.
• Includes cash giving from the corporation, corporate
foundation giving, and non-cash giving (including pro
bono service).
• The survey, valuation guidance, and report are all
available as free downloads.
#VMbpn @CaseyB @VM_Solutions @CECPtweets @MargaretCoady
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9. Context: The Current State of Corporate Philanthropy
Company Size
Revenue = $16.6 billion
Pre-Tax Profit = $ 2.5 billion
Employees = 38,000
Contributions
Total Annual Giving = $21.0 million
Corporate Cash 46%
Corporate Foundation Cash 35%
Non-Cash 19%
Structure
Have a Foundation = 82%
Total Staff = 8 staff
Administrative Costs = 7% of total giving
#VMbpn @CaseyB @VM_Solutions @CECPtweets @MargaretCoady
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10. Context: Giving Trends Since the Economic Downturn
2007: Despite the economic warning signs that surfaced in late summer, total giving
was decisively up for the year. A strong majority of companies increased giving from
2006 to 2007, with a quarter of companies bumping up their giving by 25% or more.
2008: Corporate profits hit rock bottom as AIG, Lehman, Merrill, and the Big Three
automakers made headlines. Yet strong performance until those fateful third and fourth
quarters meant giving held steady with few companies increasing or decreasing their
giving by significant amounts.
2009: Though profits crept back up over the course of the year, this is when the data
showed a drop in corporate giving with forty percent of companies cutting giving by 10%
or more. Many companies tried to compensate with product donations as cash was in
short supply across the company. Few companies were taking on new projects or
nonprofit partners.
2010: Profits surged back for many companies, though some industries were still
awaiting their recovery. Giving across the group was at extremes: half of companies
posted giving levels much higher than in 2007 and the other half much lower, with few in
between. Cash giving made a big comeback for companies able to give more.
#VMbpn @CaseyB @VM_Solutions @CECPtweets @MargaretCoady
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11. Context: Aggregate Total Giving Rose +8%
► From 2009 to 2010, there was an 18% increase in total giving
► This growth is partially explained by significant corporate mergers
2009-2011: Aggregate Total Giving
+ 8% $15.7 billion
+ 18%
$14.6 billion
$12.3 billion
2009 2010 2011
Note: Inflation-Adjusted, 3-year matched-set, N=144
#VMbpn @CaseyB @VM_Solutions @CECPtweets @MargaretCoady
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12. Context: The Majority of Companies Gave More in 2011
► While some companies are well below 2009 levels, the majority are way up
2009-2011: Distribution of Companies by Changes in Total Giving
Total Giving Decreased for 34% of 6% Flat Total Giving Increased for 60% of
Companies from 2009 - 2011 Companies from 2009 - 2011
33%
48% of
companies
Percentage of Companies
15% 15%
12%
10%
9%
6%
<-25% -25% to -10% -10% to -2% Flat 2% to 10% 10% to 25% > 25%
Percentage Change in Total Giving
Note: Inflation-Adjusted, 3-year matched-set, N=144
#VMbpn @CaseyB @VM_Solutions @CECPtweets @MargaretCoady
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13. Key Trends
► Context: The Current State of Corporate Philanthropy
► Focus: Fewer Grants, Larger Dollar Values, Fewer Issue Areas
► Unique Assets: Non-Cash Giving and Employee Engagement
► Shared Value: A Higher Form of Capitalism
► Tips and Ideas
#VMbpn @CaseyB @VM_Solutions @CECPtweets @MargaretCoady
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14. Focus: Fewer Grants, Larger Dollar Values
2009-2011: Grants per Contributions FTE and Grant Size, Medians
$40,000 80
78
$37,248
73
$30,000 $31,145 70
$30,115
62
$20,000 60
2009 2010 2011
Grant Size Grants per Contributions FTE
Note: Inflation-Adjusted, 3-year matched-set, N=72
#VMbpn @CaseyB @VM_Solutions @CECPtweets @MargaretCoady
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15. Focus: Fewer Issue Areas
► Only 4% of companies are highly dispersed in their giving (defined as less than 20%
giving in all program areas)
► Over 31% of companies give 50% or more to one program area and 81% of
companies give 20% or more to either Education or Health and Social Services
2009-2011: Percentage of Companies that Give Greater Than 20% to a Focus Area
54%
48%
36% 35%
11%
7%
4% 4%
0 focus areas 3 focus areas 2 focus areas 1 focus area
Highly Dispersed;
Highly Focused
No Clear Focus
2009 2011
Note: 3-year matched-set, N=89
#VMbpn @CaseyB @VM_Solutions @CECPtweets @MargaretCoady
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16. Audience Poll Question
Complete this headline: Companies are
more focused because…
1. …they are more thoughtful and strategic about
where they give.
2. …fewer staff and management resources are
causing them to be more efficient.
#VMbpn @CaseyB @VM_Solutions @CECPtweets @MargaretCoady
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17. Key Trends
► Context: The Current State of Corporate Philanthropy
► Focus: Fewer Grants, Larger Dollar Values, Fewer Issue Areas
► Unique Assets: Non-Cash Giving and Employee Engagement
► Shared Value: A Higher Form of Capitalism
► Tips and Ideas
#VMbpn @CaseyB @VM_Solutions @CECPtweets @MargaretCoady
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18. Unique Assets: Non-Cash Giving and Employee Engagement
ADVICE from CORPORATE GIVERS:
“We have more to give than cash”
…Companies want to be more complete
partners to their nonprofits.
…Companies are increasingly seeking ways
to blend their tangible and intangible
assets with cash grants
#VMbpn @CaseyB @VM_Solutions @CECPtweets @MargaretCoady
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19. Unique Assets: Non-Cash Giving and Employee Engagement
► Utility, Financial and Industrial companies show over 90% in cash giving
► Health Care and Consumer Discretionary have over 40% in non-cash giving
2011: Total Giving by Funding Type, Average Percentages
All Companies, N=214 46% 34% 20%
Manufacturing, N=87 45% 29% 27%
Service, N=127 46% 39% 15%
Consumer Discretionary, N=31 37% 23% 40%
Consumer Staples, N=16 46% 16% 38%
Direct Cash
Energy, N=7 73% 11% 17%
Foundation Cash
Financials, N=52 47% 48% 5% Non-Cash
Health Care, N=26 32% 21% 47%
Industrials, N=27 45% 48% 7%
Information Technology, N=21 49% 29% 22%
Materials, N=11 54% 36% 10%
Utilities, N=19 58% 39% 3%
Note: Excludes Telecom Services companies due to small sample size
#VMbpn @CaseyB @VM_Solutions @CECPtweets @MargaretCoady
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20. The Volatility of Non-Cash Giving
2009-2011: Median Percent Change by Funding Type
Co mp anies wi th Decreased Gi ving Co mp anies wi th I ncreased Gi ving
n=48 n=87
32 %
26 %
10 %
Di rect Cash Fo und atio n C ash No n-Ca sh Di rect Cash Fo und atio n C ash No n-Ca sh
-8%
-12 %
-47 %
Note: Inflation-Adjusted, 3-year matched-set, N=135
#VMbpn @CaseyB @VM_Solutions @CECPtweets @MargaretCoady
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21. Unique Assets: Non-Cash Giving and Employee Engagement
Spectrum of Employee Engagement Opportunities
#VMbpn @CaseyB @VM_Solutions @CECPtweets @MargaretCoady
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22. Bringing Employee Engagement Programs Abroad
► 52% of reporting companies (76) have at least one formal employee
engagement program internationally
33% 2009-2011: Percent of Companies with International Employee Engagement Programs
28%
26% 26% 26% 26%
25% 25%
21% 21%
19% 19%
17%
16%
14%
12%
11%
10%
8% 8%
7%
4%
1%1%
Employee Company Paid- Flexible Family Dollars for Team Board Pro-Bono Retiree Incentive Other
Volunteer -Wide Day Release Scheduling Volunteering Doers Grants Leadership Service Volunteering Bonuses
Awards of Service Time
2009 2011
Note: 3-year matched-set, N=145
#VMbpn @CaseyB @VM_Solutions @CECPtweets @MargaretCoady
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23. Key Trends
► Context: The Current State of Corporate Philanthropy
► Focus: Fewer Grants, Larger Dollar Values, Fewer Issue Areas
► Unique Assets: Non-Cash Giving and Employee Engagement
► Shared Value: A Higher Form of Capitalism
► Tips and Ideas
#VMbpn @CaseyB @VM_Solutions @CECPtweets @MargaretCoady
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24. Leading Social Change through Business Strategy
The Big Idea:
How to Fix Capitalism and Unleash a Wave of Growth
SHARED VALUE
Policies and operating practices that enhance
the competitiveness of a company while
simultaneously advancing the economic and
social conditions in the communities in which it
operates. Shared value focuses on
identifying and expanding the connections
between societal and economic progress.
#VMbpn @CaseyB @VM_Solutions @CECPtweets @MargaretCoady
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25. CECP Research Asks: What’s Next?
Shaping the Future:
Solving Social Problems through Business Strategy
▪ What will the next decade look like, and what are the
implications for corporate involvement in solving social issues?
▪ How can corporations position themselves now to maximize
their profitability and societal impact?
Business at its Best:
Driving Sustainable Value Creation
▪ Investigates how socially-sustainable practices can be
integrated into core business strategy, the implementation
obstacles, and how companies have developed scalable
solutions to overcome these obstacles.
#VMbpn @CaseyB @VM_Solutions @CECPtweets @MargaretCoady
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26. Leading Social Change through Business Strategy
#VMbpn @CaseyB @VM_Solutions @CECPtweets @MargaretCoady
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27. Key Trends
► Context: The Current State of Corporate Philanthropy
► Focus: Fewer Grants, Larger Dollar Values, Fewer Issue Areas
► Unique Assets: Non-Cash Giving and Employee Engagement
► Shared Value: A Higher Form of Capitalism
► Tips and Ideas
#VMbpn @CaseyB @VM_Solutions @CECPtweets @MargaretCoady
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28. Unique Assets: Non-Cash Giving and Employee Engagement
Companies and nonprofits want to be great partners!
• Don’t assume that a company sees a nonprofit’s “pain points and visa versa! Be
real about your challenges and try to propose solutions.
• Set expectations and start a discussion on opportunities and limitations (on both
sides) early. Don’t postpone the “hard details”; engage in a spirit of joint problem-
solving.
• Management costs money (on both sides)! Set a realistic budget for items like
managing volunteers, measuring impact, handling product donations, etc.
• Listen to your gut: sometimes you may need to tell a donor (or recipient) “no.”
#VMbpn @CaseyB @VM_Solutions @CECPtweets @MargaretCoady
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29. Valuation Guidance: Next Steps
1. Download CECP’s free resources
www.corporatephilanthropy.org
• “Giving in Numbers”
• Survey Valuation Guide
• “Developing the Global Guide to What Counts”
2. Take part in International Corporate Philanthropy Day
• Coming up: February 25, 2013
• A media platform and day to celebrate your great
work!
• Ideas and resources available on CECP’s website
3. Companies: Complete the survey of 2013 giving
• Contact Mstroik@CorporatePhilanthropy.org
#VMbpn @CaseyB @VM_Solutions @CECPtweets @MargaretCoady
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30. THANK YOU
Corporate Giving (& Volunteering) in Numbers:
A Look at Studies from CECP & VolunteerMatch
Margaret Coady
Director
Committee Encouraging Corporate Philanthropy
Mcoady@CorporatePhilanthropy.org
Twitter: @MargaretCoady
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32. About our Insights Program
How We Define Insights:
Actionable, measureable recommendations
based on experience or analysis.
How You Can Participate:
blogs.volunteermatch.org/volunteeringiscsr
Download the 2012 VolunteerMatch EVP Client Insights Survey at:
http://solutions.volunteermatch.org/volunteermatch-insights 32
33. About the Survey
Approach:
Fielded August 19 – September 14, 2012
among 97 current VolunteerMatch clients
with EVPs with a response rate of 45
percent. Outlier data removed for
accuracy.
Goals:
• Benchmark EVP inputs
• Inform client programs & identify
opportunities
• Provide best practices for all EVPs
Download the 2012 VolunteerMatch EVP Client Insights Survey at:
http://solutions.volunteermatch.org/volunteermatch-insights 33
34. BCCCC Evaluation Findings
VolunteerMatch
Driver Indicators Fortune 500
Clients
• Cause focus
Cause-Effective • Asset leveraging
Configuration • Philanthropic integration 50% 38%
• Productive partnerships
• Business goals
Strategic Business • Aligned infrastructure
Positioning • Resonant cause(s) 45% 32%
• Integration with corporate citizenship
• Facilitative procedures
• Formal encouragement
Culture of • Business department support
Engagement • Middle-management outreach 57% 36%
• Senior management modeling
• Accessible information
• Participation metrics
• Volume metrics
Actionable • Employee feedback
Evaluation • Nonprofit feedback 48% 28%
• Business outcomes metrics
• Social sector outcomes metrics
Drivers of Effectiveness in Employee Volunteering & Giving Programs Benchmarking Survey Tool 2008-2010
www.volunteerbenchmark.com
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35. True Impact ROI Findings
True Impact Volunteerism ROI Tracker Results, 2012
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37. Program Age: Young at Heart
48%
50
40
% of 30
6 yrs
total Average Age
21%
20
12% 11%
6%
10 3%
0-2 3-5 6-8 9-11 11-13 13-15 15+
# Years
Download the 2012 VolunteerMatch EVP Client Insights Survey at:
http://solutions.volunteermatch.org/volunteermatch-insights 37
38. Managed by Specialty Depts.
Common Departments Tasked with EVP Management
Corporate Philanthropy/Community Involvement 21%
42%
Corporate Responsibility/CSR 21%
Marketing/Communications 15%
External Relations/Corporate Affairs 13%
Corporate Foundation 13%
Human Resources 10%
Other 8%
0% 5% 10% 15% 20% 25%
Download the 2012 VolunteerMatch EVP Client Insights Survey at:
http://solutions.volunteermatch.org/volunteermatch-insights 38
41. Volunteer Committees Popular
Does your organization have
volunteer committees/councils to
help support the program staff?
• 71% Yes
• 29% No
Commonly organized by:
Geography/Location – 72% Centralized at HQ – 32% Department – 24%
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42. Dreaming of More Resource$
I dream of
$61.79 per
I have
employee
$37.78 per
employee
Participants believe they need
64% more budget to run an
optimal program
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43. Leadership Involvement
Important
Average C-Level Involvement in an EVP 51%
35%
30%
Percentage of Companies
30%
27%
25% 24%
20%
15%
15%
10%
5% 3%
0%
1 2 3 4 5
Low High
Level of Involvement
Download the 2012 VolunteerMatch EVP Client Insights Survey at:
http://solutions.volunteermatch.org/volunteermatch-insights 43
45. Stronger with Nonprofit Partners
Have strategic or national nonprofit partnerships for their program
62%
Average number of strategic nonprofit partners 4
Download the 2012 VolunteerMatch EVP Client Insights Survey at:
http://solutions.volunteermatch.org/volunteermatch-insights 45
46. Rally Action with Service Events
74%
Host a day, week,
or month of service
Download the 2012 VolunteerMatch EVP Client Insights Survey at:
http://solutions.volunteermatch.org/volunteermatch-insights 46
47. How To Recognize & Incentivize
How Employee Volunteers are Recognized
& Incentivized
70%
59%
Percentage of Companies
60% 56%
53%
50%
50%
41% 41%
40%
30% 26%
20%
10%
0%
Thank You Dollars for Public Contests & Volunteer Team Grants Other
Letters Doers Recognition Giveaways Awards
Type of Recognition or Incentive
Download the 2012 VolunteerMatch EVP Client Insights Survey at:
http://solutions.volunteermatch.org/volunteermatch-insights 47
48. High Engagement with Paid
Volunteer Time Off (PVTO)
17 hours per
employee per
year
Download the 2012 VolunteerMatch EVP Client Insights Survey at:
http://solutions.volunteermatch.org/volunteermatch-insights 48
49. Skilled Volunteering Low
Composition of a Typical Employee Volunteer Program
4%
13%
Traditional Volunteering
Skilled Volunteering
Pro Bono Volunteering
Micro Volunteering (<1%)
83%
Download the 2012 VolunteerMatch EVP Client Insights Survey at:
http://solutions.volunteermatch.org/volunteermatch-insights 49
50. What to pay attention to…
PROGRAM EVALUATION
50
51. Multi-Point Evaluation
Common Metrics for EVP Evaluation
Number of Employee Volunteers 94%
Number of Volunteer Hours 88%
Number of Assisted Nonprofits 62%
Employee Interest/Participation 56%
Metric
Event Feedback 41%
Social Value Generated 38%
Impact on Cause Area(s) 29%
Management Interest/Participation 26%
Skilled Volunteering Hours 24%
Other 12%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Percentage of Companies who Track Using this Metric
Download the 2012 VolunteerMatch EVP Client Insights Survey at:
http://solutions.volunteermatch.org/volunteermatch-insights 51
52. Population & Interest Important
Most Important Metrics Used for Program Evaluation
3%
Number of Employee Volunteers
9%
Employee Interest/Participation
35%
15% Number of Volunteer Hours
Impact on Cause Area(s)
Other
15%
Event Feedback
24%
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53. Reported Benefits
Important Benefits of Employee Volunteer Programs
100%
Employee Engagement
Employee Morale 68%
Corporate Reputation 62%
Employee Recruitment and Retention 44%
Professional Development 26%
Business ROI 21%
Other 3%
Download the 2012 VolunteerMatch EVP Client Insights Survey at:
http://solutions.volunteermatch.org/volunteermatch-insights 53
54. Tips for Program Success
1 Track, measure &
report like crazy
2 Identify program
champions
3 Integrate staff skills
& expertise
4 Evolve, adapt &
repeat!
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55. Do you have any
QUESTIONS?
Download the 2012 VolunteerMatch EVP Client Insights Survey at:
http://solutions.volunteermatch.org/volunteermatch-insights 55
56. Q&A
• Type questions into the box on the
right side of the your screen
• Submit via Twitter to
@VM_Solutions using “#VMbpn”
56
58. Save the Date – Feb 12th
Delivering Business Value
from Corporate Citizenship
Tuesday
February 12, 2013
10-11 a.m. PT (1-2 p.m. ET)
Featuring:
Katherine Smith
Executive Director
Boston College Center for Corporate Citizenship
Register:
https://www1.gotomeeting.com/register/481845000
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