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1 de 34
Index 
Trends 3 
Analysis 
Value Chain 7 
SWOT 8 
Blue Oceans 10 
Porter Forces 11 
Strategy 12 
Brand Positioning 13 
Position Statement 14 
Customers 15 
Product 19 
Revenues 21 
Brand Mantra 27 
Brand Elements 28 
Brand Experience 30 
Goals and Objectives 33 
Conclusions 34
In Spain: 
More than 55,000 people per year 
die from smoking 
In Spain: 
31% of the population smokes 
17.3% are former smokers 
United States: 
1965 – 42% of the population 
smoked 
2012 – 18% of the population 
smokes 
1 of 4 males students smoke 
1 of 5 females students smoke 
14 is the average age when teens 
start smoking 
8.4 billion dollars 
spent on advertisement just in 
the US
Due to laws enforced, the tobacco industry has been forced to change 
their advertisement strategies, making them changing their packaging 
images. 
The Marlboro Package now comes with very graphic pictures about the 
repercussions of smoking. 
The World Health Organisation strongly believes this works 
However, even though the porcentage of population that smokes has 
decreased through the years, it seems the percentage of people who 
do smoke, have increased their consumption, projecting growth in the 
tobacco market forecast.
• Value Chain 
• SWOT Analysis 
• Blue Oceans 
• 5 Porter Forces
Tobacco Harvesting 
• Malawi : more than 90% of 
Malawi's tobacco is bought 
by two US-based leaf buyers. 
Manufacturing: 
Machine, quality 
control 
•1. Universal Corporation 
• 2. Alliance One 
International 
• They resell to international 
firms, including MARLBORO 
Packaging 
•Godfrey Phillips 
•Philip Morris 
Distribution 
• Same as 
Packaging 
Retailers 
• Supermarkets 
• Clubs 
• Bars 
Merchandising 
• Sponsorships 
• Advertisement 
• BTL 
Consumers 
• Final consumer 
of Marlboro
Strengths Weaknesses 
• Available in seven variants 
• Wide distribution network of Godfrey 
Phillips. 
• Strong campaign in terms of ‘Marlboro 
Man’ also a well-known brand 
• Strong brand name and top of the mind 
recall 
• Association and sponsorship of various 
events 
• Good marketing through print ads 
• Quality Product 
• Well known 
• Strong Man Power and Employees 
• Weak position in certain markets and 
segments (e.g. Menthol cigarrettes) 
• Health destroying products. 
• Competing with its own brands
Opportunities Threats 
• Large tobacco industry in India 
resulting in huge growth 
opportunity 
• Social media marketing as a 
replacement for advertisement 
• Consumers already know the 
brand 
• Large natural resources of 
tobacco in India 
• Heavy smokers will not quit 
smoking 
• Lot of competitors with similar 
quality and price. 
• Growing public concern about 
increasing use of tobacco 
• Government regulation and 
increased taxation
12 
10 
8 
6 
4 
2 
0 
Price Pre fabricated Variety Advertisement Lifestyle 
Marlboro 
Camel 
Loose Tobacco
Brands: 
Camel, 
Lucky Strike, 
Derby 
Bargaining Power of 
Suppliers: 
Increasing cost of tobacco 
due to the limitation and 
high tax from the 
government. 
RISK: 4 
Bargaining Power of 
Customers: 
Different Choices 
Tobacco is Harmful (Choice 
to quit) 
RISK: 3 
Threat of Substitutes: 
E-Cigars 
Water Cigarettes 
Nictine Patch 
Nicotine Free/No addiction 
RISK: 5 
Threat of New Competitors: 
Development of new 
brands is low, due to the 
tobacco situation 
RISK:1
• FOCUS - DIFFERENTIATION: 
• Cork-looking filters 
• Filter Plus Technology: Revolutionary flavour enhancering 
• Aggresive Distribution and Merchandising Strategy: Clever BRANDING 
Strategy 
• Acquiring the MARLBORO Lifestyle 
• Good Placement for product 
• Adoption of the brand by the consumer (if it is not Marlboro, they’d rather 
not smoke)
• Targeting Financially attractive groups: Young Males 
• Creating Brand Remembrance through “Marlboro Man” – even for 
non-smokers 
• Marlboro forms part of POP CULTURE – Product Placement in movies, 
known for its “manlyhood” 
• Targeting Big Cities (Billboards) 
• Targeting Big Events (Sponsorship – Formula 1) 
• Brand Personality: Confident, positive, succesful, achiever, dynamic, 
optimistic
MARKET/FRAME OF 
REFERENCE 
Marlboro’s market is without a 
doubt the tobbaco industry, 
world wide, since it is a world 
renowned brand, and it is sold 
in all the countries. Therefore, 
Marloboro’s market/frame of 
reference is everywhere in the 
world where tobacco is sold. 
PRODUCT 
What Marlboro offers is high 
quality cigarettes at an affordable 
price. It also sells the quality, 
freedom and lifestyle that comes 
with the brand when you are a 
Marlboro consumer. 
CUSTOMERS 
Marlboro’s customers are 
adventurous, young people, 
who are looking to live on 
the edge and being free. 
Since it is a quality brand, it 
is focused on middle-high 
class target.
• The main customers Marlboro targets are people who consume 
cigarettes (smoke) over 18 years old (legally). 
• However, given the popularity of smoking amongst younger people, 
through their communication they also target this younger audience.
DEMOGRAPHIC 
YOUTH: 14-25 years old 
ADULT SMOKERS 
MIDDLE-HIGH CLASS, EDUCATED PEOPLE 
GEOGRAPHICAL 
WORLD WIDE 
FOCUSING ON DIFFERENT TASTE 
BEHAVIOURAL 
INDIVIDUALITY 
LIFESTYLE 
FREEDOM 
DECISION MAKING
• Every country where Marlboro is sold.
• Countries with higher Tobacco Consumption 
• It is noted that consumption of tobacco has 
decreased in developed countries and is 
increasing in developing countries 
Ranking Country Number of Cigarettes Per 
Adult Per Year 
1 Bulgaria 2924 
2 Serbia 2822 
3 Greece 2795 
4 Russia 2786 
5 Moldova 2479
• The product Marlboro sells is the 
“Marlboro Lifestyle” 
• This lifestyle predominantly consists 
of encapsulating the American 
Dream Lifestyle and turning it into an 
invitation to join the “Marlboro 
Country”. 
• Given the popularity and desire of 
wanting to belong in said lifestyle, 
Marlboro succeeds in expanding 
world wide. 
• BE MARLBORO 
• Marlboro has to sell this because the 
cigarettes are their main product
• Personification of the brand using the Marlboro Cowboy and promoting 
the Marlboro Country Lifestyle 
• Relating smoking to something cool and manly through big advertising 
images 
• Product Placement in movies (strong in theWestern Movies mostly) 
• After restrictions on Advertisement: 
• BTL Actions 
• Hosting events and parties 
• Sponsorship (such as Formula 1) 
• Colour branding (the use of only de Marlboro “M” and red colours) 
• “Switch Selling” 
• Marlboro Club
• Marlboro gets its revenues from selling dried and processed tobacco 
forming the cigarette we know as Marlboro. 
• Even though they have few other things such as Marlboro lighters, 
their main product are the cigarettes.
by a higher excise taxes, Spain’s 
10 million-plus smokers have 
become targets for cigarette 
smugglers. 
Illegal imports now account 
for 7 percent to 8 percent of 
overall cigarette sales 
The number of cigarette packs 
sold in Spain fell 17 percent last 
year, according to the Tobacco 
Market Commission 
During the four year 2008-2012 
sales of traditional cigarettes in 
Spain dropped by over 40% from 
4514 million packs to 2671 
million
POTENCIAL MARKET: THE CITIZENS OF SPAIN. (46,507,760) 
AVAILABLE MARKET: TEENAGERS, WOMAN AND MEN (85% of population- 
39,500,000) 
TARGET MARKET : PEOPLE WHO SMOKE CIGARETTES (30% of Population 
according to INE-14,000,000) 
PENETRATION RATE: 
young teenagers (12-14 years) younger (below 25) older (over 50) men.
2671 Million packs of cigarettes approximately sold 
per year 
47.7 billion units approximately sold per year 
Marlboro Market Share in Spain is 31.2%, for a total 
of 14,9 billion units of cigarettes sold corresponding 
to Marlboro and 833 million packs. 
A pack of Marlboro costs approximately 4,65 euros 
Marlboro estimated sales are 3.8 billion euros.
THE DIFFERENT OF REVENUE OF MARBOLO 
TYPES REVENUE 
TRADITIONAL 50% 
LUXURY 21% 
SELF--MADE 24%
WOMEN MEN 
70% 
60% 
50% 
40% 
30% 
20% 
10% 
0% 
1970 10% 65% 
2009 21% 31% 
Axis Title 
The prevelance of cigarettes smoking among 15 
years and over 
WOMEN MEN 
12 
10 
8 
6 
4 
2 
0 
1970S nad lae 1980s 3 11 
2000s 6 8 
Axis Title 
Cigarettes smoked per person per day
MARLBORO EMOTIONAL DESCRIPTIVE BRAND FUNCTIONS 
FREEDOM 
When people consume 
Marlboro, they are living 
up their freedom, they 
are confirming they are 
owners of their decisions 
and that they don’t follow 
society’s rules. 
LIFE-DRIVEN PEOPLE 
It is a brand that is aimed 
for people who are 
looking for adventure and 
living on the edge. Of 
living life to its fullest. 
PLEASURE 
The nature of Marlboro is 
to provide people 
pleasure and leisure, with 
a high end quality product 
enhancing the 
experience.
BRAND ELEMENTS 
BRAND AS A PERSON
BRAND AS A SYMBOL 
MARLBORO RED 
MARLBORO MAN 
HIGH RECALL VALUE 
DON´T BE A MAYBE 
TRADICIONAL 
LOGO DESIGN : SYMBOL OF RUGGED, 
INDIVIDUALISM AND MASCULINITY
BRAND EXPERIENCE 
Marlboro literally uses the “Marlboro Experience” to involve the consumers, making them a very 
important part of their brand. 
They use events, parties, rallys and all sorts of different activities and ideas to engage with the 
consumers and make them relate with the brand. 
Marlboro sets up the whole environment, and through the activities and decoration, is constantly 
getting the message to the consumers. 
The final goal is to make the consumers more loyal to the brand, and make the appreciate what 
Marlboro does for them, thus, creating the loyalty desired.
TMX 
TMX is The Marlboro eXperience. 
This experience gathered hand picked consumers 
by Marlboro and took the away to a big event with 
different activities and dynamics planned. This 
activities included involving the consumer in the 
cigarette-creating process, making them come in 
contact with the tobacco itself and constructing a 
cigarette themselves. This is the most involvement 
a brand can get with their consumer, by making 
them a part of the process. 
Afterwards, fun activities, in relation to Marlboro 
sponsorships, are planned, such as driving race 
cars. 
They do this in select countries. 
http://www.youtube.com/watch?v=88LhpduH-Po
Marlboro Parties 
Whenever launching a new product, Marlboro organizes a Launch Party, where, once again, they hand 
pick guests to invite, and cover all their expenses, making this, the Marlboro Experience. 
The fact that all the guests get to go to a party, without having to pay for anything, again, engages them all 
the way with the brand, because not only do they get to see first hand what the brand does and has to 
offer, but they relate to all the actions, and feel they are becoming a part of the brand, they are the brand, 
they are Marlboro. 
http://www.youtube.com/watch?v=ATEd2zhwRCk
Goals and Objectives 
Objetives(and goals): 
• Reinforce stature as brand of clear first choice and loyalty among all audience segments. 
• Deliver relevant and compelling messages to diverse audiences. 
• Core Marlboro imagery through Red and Lights – most popular products 
• Deliver idea and lifestyle that is “bigger than life” 
• Build noticeability, likeability and contemporarity in brand image. 
• Involve consumers in process of the brand 
• Create diverse actions/events where brand is present but not tobacco based. 
• Endorsement and sponsorships of heroic, cool and adrenaline scenerios 
• Increase our market share. 
• Make Marlboro the brand to be consuming 
• Venture into other products, alternates, as to not lose consumers 
• “Flip” Strategy 
• Sustain and increase our sales.
Marlboro since the creation of the brand 
has been working on getting through to 
its target the most effective way and has 
achieved it. 
This has given the brand the power and strength to pull 
through all the adversities the tobacco industry is 
facing 
The brand has loyal consumers which do not need 
advertisement reinforcement in order to buy Marlboro 
over any other brand

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Marlboro Brand Analysis

  • 1.
  • 2. Index Trends 3 Analysis Value Chain 7 SWOT 8 Blue Oceans 10 Porter Forces 11 Strategy 12 Brand Positioning 13 Position Statement 14 Customers 15 Product 19 Revenues 21 Brand Mantra 27 Brand Elements 28 Brand Experience 30 Goals and Objectives 33 Conclusions 34
  • 3. In Spain: More than 55,000 people per year die from smoking In Spain: 31% of the population smokes 17.3% are former smokers United States: 1965 – 42% of the population smoked 2012 – 18% of the population smokes 1 of 4 males students smoke 1 of 5 females students smoke 14 is the average age when teens start smoking 8.4 billion dollars spent on advertisement just in the US
  • 4.
  • 5. Due to laws enforced, the tobacco industry has been forced to change their advertisement strategies, making them changing their packaging images. The Marlboro Package now comes with very graphic pictures about the repercussions of smoking. The World Health Organisation strongly believes this works However, even though the porcentage of population that smokes has decreased through the years, it seems the percentage of people who do smoke, have increased their consumption, projecting growth in the tobacco market forecast.
  • 6. • Value Chain • SWOT Analysis • Blue Oceans • 5 Porter Forces
  • 7. Tobacco Harvesting • Malawi : more than 90% of Malawi's tobacco is bought by two US-based leaf buyers. Manufacturing: Machine, quality control •1. Universal Corporation • 2. Alliance One International • They resell to international firms, including MARLBORO Packaging •Godfrey Phillips •Philip Morris Distribution • Same as Packaging Retailers • Supermarkets • Clubs • Bars Merchandising • Sponsorships • Advertisement • BTL Consumers • Final consumer of Marlboro
  • 8. Strengths Weaknesses • Available in seven variants • Wide distribution network of Godfrey Phillips. • Strong campaign in terms of ‘Marlboro Man’ also a well-known brand • Strong brand name and top of the mind recall • Association and sponsorship of various events • Good marketing through print ads • Quality Product • Well known • Strong Man Power and Employees • Weak position in certain markets and segments (e.g. Menthol cigarrettes) • Health destroying products. • Competing with its own brands
  • 9. Opportunities Threats • Large tobacco industry in India resulting in huge growth opportunity • Social media marketing as a replacement for advertisement • Consumers already know the brand • Large natural resources of tobacco in India • Heavy smokers will not quit smoking • Lot of competitors with similar quality and price. • Growing public concern about increasing use of tobacco • Government regulation and increased taxation
  • 10. 12 10 8 6 4 2 0 Price Pre fabricated Variety Advertisement Lifestyle Marlboro Camel Loose Tobacco
  • 11. Brands: Camel, Lucky Strike, Derby Bargaining Power of Suppliers: Increasing cost of tobacco due to the limitation and high tax from the government. RISK: 4 Bargaining Power of Customers: Different Choices Tobacco is Harmful (Choice to quit) RISK: 3 Threat of Substitutes: E-Cigars Water Cigarettes Nictine Patch Nicotine Free/No addiction RISK: 5 Threat of New Competitors: Development of new brands is low, due to the tobacco situation RISK:1
  • 12. • FOCUS - DIFFERENTIATION: • Cork-looking filters • Filter Plus Technology: Revolutionary flavour enhancering • Aggresive Distribution and Merchandising Strategy: Clever BRANDING Strategy • Acquiring the MARLBORO Lifestyle • Good Placement for product • Adoption of the brand by the consumer (if it is not Marlboro, they’d rather not smoke)
  • 13. • Targeting Financially attractive groups: Young Males • Creating Brand Remembrance through “Marlboro Man” – even for non-smokers • Marlboro forms part of POP CULTURE – Product Placement in movies, known for its “manlyhood” • Targeting Big Cities (Billboards) • Targeting Big Events (Sponsorship – Formula 1) • Brand Personality: Confident, positive, succesful, achiever, dynamic, optimistic
  • 14. MARKET/FRAME OF REFERENCE Marlboro’s market is without a doubt the tobbaco industry, world wide, since it is a world renowned brand, and it is sold in all the countries. Therefore, Marloboro’s market/frame of reference is everywhere in the world where tobacco is sold. PRODUCT What Marlboro offers is high quality cigarettes at an affordable price. It also sells the quality, freedom and lifestyle that comes with the brand when you are a Marlboro consumer. CUSTOMERS Marlboro’s customers are adventurous, young people, who are looking to live on the edge and being free. Since it is a quality brand, it is focused on middle-high class target.
  • 15. • The main customers Marlboro targets are people who consume cigarettes (smoke) over 18 years old (legally). • However, given the popularity of smoking amongst younger people, through their communication they also target this younger audience.
  • 16. DEMOGRAPHIC YOUTH: 14-25 years old ADULT SMOKERS MIDDLE-HIGH CLASS, EDUCATED PEOPLE GEOGRAPHICAL WORLD WIDE FOCUSING ON DIFFERENT TASTE BEHAVIOURAL INDIVIDUALITY LIFESTYLE FREEDOM DECISION MAKING
  • 17. • Every country where Marlboro is sold.
  • 18. • Countries with higher Tobacco Consumption • It is noted that consumption of tobacco has decreased in developed countries and is increasing in developing countries Ranking Country Number of Cigarettes Per Adult Per Year 1 Bulgaria 2924 2 Serbia 2822 3 Greece 2795 4 Russia 2786 5 Moldova 2479
  • 19. • The product Marlboro sells is the “Marlboro Lifestyle” • This lifestyle predominantly consists of encapsulating the American Dream Lifestyle and turning it into an invitation to join the “Marlboro Country”. • Given the popularity and desire of wanting to belong in said lifestyle, Marlboro succeeds in expanding world wide. • BE MARLBORO • Marlboro has to sell this because the cigarettes are their main product
  • 20. • Personification of the brand using the Marlboro Cowboy and promoting the Marlboro Country Lifestyle • Relating smoking to something cool and manly through big advertising images • Product Placement in movies (strong in theWestern Movies mostly) • After restrictions on Advertisement: • BTL Actions • Hosting events and parties • Sponsorship (such as Formula 1) • Colour branding (the use of only de Marlboro “M” and red colours) • “Switch Selling” • Marlboro Club
  • 21. • Marlboro gets its revenues from selling dried and processed tobacco forming the cigarette we know as Marlboro. • Even though they have few other things such as Marlboro lighters, their main product are the cigarettes.
  • 22. by a higher excise taxes, Spain’s 10 million-plus smokers have become targets for cigarette smugglers. Illegal imports now account for 7 percent to 8 percent of overall cigarette sales The number of cigarette packs sold in Spain fell 17 percent last year, according to the Tobacco Market Commission During the four year 2008-2012 sales of traditional cigarettes in Spain dropped by over 40% from 4514 million packs to 2671 million
  • 23. POTENCIAL MARKET: THE CITIZENS OF SPAIN. (46,507,760) AVAILABLE MARKET: TEENAGERS, WOMAN AND MEN (85% of population- 39,500,000) TARGET MARKET : PEOPLE WHO SMOKE CIGARETTES (30% of Population according to INE-14,000,000) PENETRATION RATE: young teenagers (12-14 years) younger (below 25) older (over 50) men.
  • 24. 2671 Million packs of cigarettes approximately sold per year 47.7 billion units approximately sold per year Marlboro Market Share in Spain is 31.2%, for a total of 14,9 billion units of cigarettes sold corresponding to Marlboro and 833 million packs. A pack of Marlboro costs approximately 4,65 euros Marlboro estimated sales are 3.8 billion euros.
  • 25. THE DIFFERENT OF REVENUE OF MARBOLO TYPES REVENUE TRADITIONAL 50% LUXURY 21% SELF--MADE 24%
  • 26. WOMEN MEN 70% 60% 50% 40% 30% 20% 10% 0% 1970 10% 65% 2009 21% 31% Axis Title The prevelance of cigarettes smoking among 15 years and over WOMEN MEN 12 10 8 6 4 2 0 1970S nad lae 1980s 3 11 2000s 6 8 Axis Title Cigarettes smoked per person per day
  • 27. MARLBORO EMOTIONAL DESCRIPTIVE BRAND FUNCTIONS FREEDOM When people consume Marlboro, they are living up their freedom, they are confirming they are owners of their decisions and that they don’t follow society’s rules. LIFE-DRIVEN PEOPLE It is a brand that is aimed for people who are looking for adventure and living on the edge. Of living life to its fullest. PLEASURE The nature of Marlboro is to provide people pleasure and leisure, with a high end quality product enhancing the experience.
  • 28. BRAND ELEMENTS BRAND AS A PERSON
  • 29. BRAND AS A SYMBOL MARLBORO RED MARLBORO MAN HIGH RECALL VALUE DON´T BE A MAYBE TRADICIONAL LOGO DESIGN : SYMBOL OF RUGGED, INDIVIDUALISM AND MASCULINITY
  • 30. BRAND EXPERIENCE Marlboro literally uses the “Marlboro Experience” to involve the consumers, making them a very important part of their brand. They use events, parties, rallys and all sorts of different activities and ideas to engage with the consumers and make them relate with the brand. Marlboro sets up the whole environment, and through the activities and decoration, is constantly getting the message to the consumers. The final goal is to make the consumers more loyal to the brand, and make the appreciate what Marlboro does for them, thus, creating the loyalty desired.
  • 31. TMX TMX is The Marlboro eXperience. This experience gathered hand picked consumers by Marlboro and took the away to a big event with different activities and dynamics planned. This activities included involving the consumer in the cigarette-creating process, making them come in contact with the tobacco itself and constructing a cigarette themselves. This is the most involvement a brand can get with their consumer, by making them a part of the process. Afterwards, fun activities, in relation to Marlboro sponsorships, are planned, such as driving race cars. They do this in select countries. http://www.youtube.com/watch?v=88LhpduH-Po
  • 32. Marlboro Parties Whenever launching a new product, Marlboro organizes a Launch Party, where, once again, they hand pick guests to invite, and cover all their expenses, making this, the Marlboro Experience. The fact that all the guests get to go to a party, without having to pay for anything, again, engages them all the way with the brand, because not only do they get to see first hand what the brand does and has to offer, but they relate to all the actions, and feel they are becoming a part of the brand, they are the brand, they are Marlboro. http://www.youtube.com/watch?v=ATEd2zhwRCk
  • 33. Goals and Objectives Objetives(and goals): • Reinforce stature as brand of clear first choice and loyalty among all audience segments. • Deliver relevant and compelling messages to diverse audiences. • Core Marlboro imagery through Red and Lights – most popular products • Deliver idea and lifestyle that is “bigger than life” • Build noticeability, likeability and contemporarity in brand image. • Involve consumers in process of the brand • Create diverse actions/events where brand is present but not tobacco based. • Endorsement and sponsorships of heroic, cool and adrenaline scenerios • Increase our market share. • Make Marlboro the brand to be consuming • Venture into other products, alternates, as to not lose consumers • “Flip” Strategy • Sustain and increase our sales.
  • 34. Marlboro since the creation of the brand has been working on getting through to its target the most effective way and has achieved it. This has given the brand the power and strength to pull through all the adversities the tobacco industry is facing The brand has loyal consumers which do not need advertisement reinforcement in order to buy Marlboro over any other brand