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Power Your
People
   Power Your
   Business


         Leadership and
        Talent Consulting
Talent
is NoT JusT an
   HR issue.
CEOs rank talent as the
    most important challenge
    behind business growth
      - The Conference Board CEO Challenge




    Strategy for managing talent ranks
      #1 on the CEO agenda
      - PricewaterhouseCoopers 14th Annual Global CEO Survey




    Up to 25% of high potentials
    plan to leave their jobs in the next year,
    compared to 10% five years ago
      - Corporate Leadership Council Survey




It’s a CEo IssuE.
                 Korn/Ferry International                      1
Talent Drives
    Business Performance
    Korn/Ferry is the industry leader in leadership
    and talent consulting
    Successful organizational change requires strong leadership and talent. However,
    recruiting the right people is only the beginning. To sustain a high level of business
    performance, organizations must be able to continuously adapt and change due to
    today’s volatile, complex, and ambiguous market dynamics.
    Korn/Ferry Leadership and Talent Consulting helps organizations link their people
    strategy to their business strategy. And that is the ultimate competitive advantage.




2                                  Korn/Ferry International
Largest global footprint
 u More than 300 worldwide professionals with          u Expert qualifications based on our clients’
   deep expertise in leadership, talent, and               needs—from decades of consulting
   organizations                                           experience with C-level clients, to Ph. D.
                                                           rigor to support our research, to an extensive
  u A global client roster from more than
                                                           bench of consultants with top government
    20 countries including a third of the                  security clearance
    Fortune 100
                                                     	 u Proprietary intellectual capital and core
  u More than a dozen leadership, talent,
                                                           content delivered in eight main languages,
    and organizational assessment options                  with additional capabilities in 11 other
    administered by our global survey and                  languages
    assessment centers
                                                     Broad leadership and talent
Deep content and expertise                           consulting solutions
 u Capabilities rooted in a common language
                                                     In addition to Korn/Ferry’s deep heritage as
   of talent leveraging the well-regarded            the world leader in executive recruitment, our
   Lominger competency framework, based on           Consulting team serves Boards, CEOs, CHROs,
   scientifically-validated research                 CLOs, and EVPs, as well as heads of OD and
  u Market leadership in research and tools          Talent Management with a full suite of solutions:
    to assess, identify, and develop learning          u Board Effectiveness
    agility—the single best predictor of high
    potential                                          u CEO & Top Team Effectiveness

  u Industry expertise in all major sectors            u Integrated Talent Management
    including Consumer/Retail, Technology,
                                                       u Organization Transformation
    Financial Services, Industrial, Healthcare
    and Life Sciences, Higher Education, and           u Leadership Development
    the U.S. Government                                    & Enterprise Learning




 We Are
                                     Talent
                                Korn/Ferry International                                                 3
Board Effectiveness
    Korn/Ferry focuses on the behavioral aspects of
    boardroom performance to help boards of directors
    improve strategic decision making, manage risk, and
    establish independent oversight of company results.




      More                    Effective
                                              Board Decisions
           Board and CEO succession
           A wide variety of research suggests that most boards do not devote sufficient time to
           succession for the top leadership team. Korn/Ferry partners with boards and CEOs
           to assess their members’ and the senior leadership team’s capabilities and establish
           succession plans to support stable and orderly transitions.
           Board alignment
           Effective boardroom work demands a shared vision and understanding of a company’s
           strategic direction, key competitive issues, and business priorities, as well as a clear
           articulation of the board’s role in driving corporate growth and market success. Our
           rigorous methodologies help boards align around these critical objectives.
           Governance model
           To truly lead and influence as a board member requires a keen understanding of
           regulatory requirements and the associated business risk. Korn/Ferry assesses
           for strengths and gaps that may impact the board’s ability to effectively govern the
           organization and mitigate risk.
           Board composition
           An effective board combines breadth and depth of skills and varied perspectives
           to provide strong governance and meet its obligations to shareholders. Our board
           assessment and recruitment capabilities focus on maintaining appropriate and diverse
           board composition.
           Team effectiveness
           With a deep understanding of the characteristics of high-performing teams, we use
           several approaches including Team Architect® to bring clarity to the complex dynamics of
           teamwork, enabling the board to fulfill its role.




4                                            Korn/Ferry International
CEo & Top Team Effectiveness
          Working directly with CEOs and their top executive teams,
          Korn/Ferry consultants help clients improve alignment on
            strategic direction, position the right people in the right
           roles, and build the leadership capabilities necessary to
                                  deliver sustained business results.




                           Collaborative and
Capable                          Executives
 Executive capability
 Acknowledged by Fast Company as the “Mayo Clinic” of executive development,
 Korn/Ferry’s Chief Executive InstituteSM and Executive to Leader Institute® are two core
 elements of an extensive portfolio of approaches designed to accelerate the capabilities
 and effectiveness of senior leaders.
 Top team succession
 Research shows two-thirds of global companies do not have disciplined and meaningful
 processes for finding and nurturing the next generation of executives. Leveraging a suite
 of approaches to assess for learning agility—the single most reliable indicator of high-
 potential—Korn/Ferry is the industry leader in identifying and in grooming high-potential
 talent for succession, a critical driver for sustained organizational performance.
 Strategic alignment
 Using rigorous, research-based methods, we help executive teams articulate and prioritize
 their strategic initiatives, align roles and accountabilities with business strategies and
 operating structure, and discern the organization’s tolerance for risk in order to achieve
 essential goals.
 Structure and governance
 To operate effectively and seamlessly, senior teams need an appropriate work structure
 and governance model. Are the right people in the right positions? Are the management
 routines appropriate and efficient? We help senior teams assess structural and decision-
 making issues and navigate toward more effective governance.
 Collaboration and culture change
 Diagnosing top team cultural issues is delicate work. Our experts bring out the best in
 individuals and teams to help synchronize their vision, mission, and goals to provide
 inspiring and focused leadership to the enterprise.




                               Korn/Ferry International                                       5
Integrated Talent Management
    Korn/Ferry helps CEOs and CHROs to design
    and implement integrated talent processes that
    are aligned with strategy and leverage our deep
    portfolio of research-based methodologies to
    effectively differentiate talent.




    sustainable
          Talent Processes
           Strategic alignment
           Successful talent strategies are aligned with business needs, future-focused, and drive
           integrated talent processes. We help organizations articulate their unique combination
           of organizational capabilities and create an action plan that addresses gaps in workforce
           needs and supply. 
           Talent processes
           A common behavioral language is critical for integrated talent processes to successfully
           support talent strategies. Using our Lominger-based processes and product offerings
           we help organizations integrate talent processes focused on acquisition; performance
           management; development; rewards and recognition; succession management and
           deployment; and engagement. 
           Effective implementation
           Four enablers support the effectiveness of talent processes:  Technology, Talent
           Management Governance, Culture, and Change Management/Agility. 
             Technology. Integrating all talent information results in effective, data-based
             decisions. Korn/Ferry helps clients decide which talent management technology to use
             and how to implement, optimize, and sustain full cycle implementation.
             Talent Management Governance. An effective TM governance framework facilitates
             efficiency and mobility across geographies and businesses. We partner with clients to
             determine the right balance of consistency and control while maintaining agility for quick
             adjustment to business demands.
             Culture. Talent processes are most successful when they fit within the culture. Our
             proprietary, research-based tools are used to diagnose organizational culture and align
             it with talent processes and strategy.
             Change Management/Agility. Successful and durable process change requires a
             structured yet agile approach. Our change management model helps lead organizations
             through their transformation to drive improved thinking and behavior.


6                                            Korn/Ferry International
organization Transformation
                        Using world-class, science-based methodologies,
                            Korn/Ferry consultants dig deep into a client’s
                          organizational DNA to help their people, teams,
                           and culture become more adaptable to change
                                         and sustain their transformation.




         Adaptability and
                 Execution
Strategic alignment and communication
Leveraging our Strategic Effectiveness Architect® approach, we help clients establish a
shared vision for change, which is critical to mobilizing resources so they can perform,
adapt, and grow in times of constant volatility.
Execution leadership
The right people with the right leadership competencies are required to translate strategy
into results. The foundation of our reputation is based on identifying the right leaders to
execute on organizational goals.
Organization design
Constructing the right organizational framework to align talent and strategy is an essential
foundation for sustainable change. We design organizational structures that bring out the
best in leaders and their teams.
Culture change
Inspiration and engagement are at the root of successful cultural change. Our structured
Talent Engagement Architect™ approach to employee engagement helps clients align
behaviors and actions in support of a new culture and environment.
Organizational agility
Creating the conditions necessary to adapt and thrive during the “change journey” starts
with leadership that is agile enough to react quickly to opportunities and disruptions. We
help organizations improve their agility through the differentiated development of their
people and systems.




                                Korn/Ferry International                                       7
Leadership Development & Enterprise Learning
    Korn/Ferry is one of the world’s top consulting firms
    for leadership development.We have maintained this
    ranking by successfully helping clients identify and
    develop their next generation of leaders into global,
    strategic, and results-driven people, while fostering a
    culture of learning.


                  A Pipeline of
Prepared Leaders
           High-potential development
           Less than one-third of high performers are high potentials. Korn/Ferry helps organizations
           segment their talent using a portfolio of assessments including the recently launched
           viaEDGE™ individual assessment of learning agility. High-potential development is then
           built into the organization’s business strategy to support internal succession planning and
           overall business performance.
           Expedited leadership development
           Whether the client need is a customized solution or a menu-based approach such as
           Korn/Ferry NavigatorTM, our leadership development and enterprise learning programs
           offer a comprehensive range of options to advance the pace of development implemented
           in the client’s preferred learning mode.
           Accelerated technical leadership
           Talent development in critical business functions such as sales and business development
           is also part of the Korn/Ferry enterprise learning suite of capabilities.
           Culture and organization change
           Creating a learning culture requires purposeful change management. Korn/Ferry’s learning
           programs are designed to systematically engage an organization’s talent in the learning
           process.




8                                             Korn/Ferry International
Ranked top 3 in Leadership
Development by Leadership
Excellence, three consecutive years


Awarded China HR Consulting
Firm of the Year, two consecutive
years


Selected as Bersin & Associates
Learning Leader, 2011

One in three top-ranked
business schools rely on
Korn/Ferry to develop their leadership
curriculum


              Korn/Ferry International   9
Case
     studies
     Board Effectiveness
     Global resources company
     Challenge: This Fortune 50 company sought to strengthen its overall
     board performance.
     Solution: Korn/Ferry conducted a review of competence gaps within the
     current board and recommended specific competencies to look for when
     recruiting new board members. Key developmental feedback was delivered
     to existing members to help strengthen their individual performance and
     impact, and our consultants recommended changes to key operating and
     governance procedures to enhance board/management team dynamics.
     Outcome: This review resulted in: targeted board member recruitment as
     part of planned and ongoing strategic board renewal; chairman coaching
     of remaining board members; and specific development with the CEO
     and management team to change operating dynamics and improve board
     engagement with company issues.

     CEo & Top Team Effectiveness
     Top five pharmaceutical firm
     Challenge: This top five pharmaceutical company was in the midst of fast
     growth and culture change after the acquisition/merger of two businesses.
     Retention and development of top senior talent was a major issue.
     Solution: Korn/Ferry provided talent acquisition services for top global
     positions, and onboarding and senior team effectiveness services to key
     global executives.
     Outcome: External hiring of senior talent fell by 57percent, and data
     concerning quality and retention of external hires, as well as trust measures
     of the senior team, increased significantly.




10         Korn/Ferry International
Integrated Talent Management
Global internet technology firm
Challenge: This leading global Internet technology company needed a
consistent executive coaching program for high-potential directors and VPs.
They also sought to accelerate the adoption of a new strategic leadership
model.
Solution: Korn/Ferry provided coaching that prioritized specific competency-
linked behaviors. Each executive’s progress was measured in initial, midpoint,
and final evaluations.
Outcome: Significant behavioral improvement in 90 percent of the coached
executives was observed, and alignment of coaching with strategy led to more
effective measurement of individual improvement.

organization Transformation
Leading nuclear energy provider
Challenge: This nuclear energy client needed a rigorous succession plan and
integrated talent management processes in preparation for the retirement of a
majority of its workforce.
Solution: Korn/Ferry created new performance management processes to
identify future leaders and critical skills gaps, aligned the business and talent
management strategies, and recruited critically needed managers.
Outcome: The leadership model is now tied to the business strategy,
targeted recruitment goals have been met for key positions, and there is a
succession planning system in place to develop future leaders.

Leadership Development & Enterprise Learning
Top 20 university and medical center
Challenge: This institution wanted to build leadership skills across the
university and medical center, with a focus on cultivating the next-generation
of academic leaders.
Solution: Korn/Ferry provided executive assessment and feedback sessions
for top leaders, and designed a Leadership Academy program of workshops
on three themes: Leading Self, Leading Others, and Leading the Institution.
Outcome: This school was recently ranked by Leadership Excellence
magazine as the 11th top university for leadership development; its U.S. News
rankings have risen by eight since the start of our partnership.




                              Korn/Ferry International                              11
The Korn/Ferry story



     The beginning                                            Today
     1969: A year of innovation                               The premier global provider of talent
     In a global time of political, military, cultural, and   management solutions
     inflationary turbulence, the year 1969 had several       For more than four decades, Korn/Ferry has
     important milestones in world history.                   established industry leadership through a deep
                                                              understanding of people, culture, organizational
     Man landed on the moon. A UCLA programmer
                                                              dynamics, and business strategy.
     transmitted the first digital message over an
     emerging network dubbed the Internet. And, on            Today, we have evolved from our roots as the
     November 14, 1969, two young entrepreneurs               world’s top ranked executive search firm to being
     with a shared vision pooled their resources to           known as a trusted advisor delivering a wide range
     establish a firm focused on delivering leadership        of premier talent management solutions. We
     to top organizations around the world. Stepping          have elevated talent management to a business
     into virtually uncharted territory, Lester Korn and      discipline, infusing unique and proprietary
     Richard Ferry founded Korn/Ferry International,          science-based methodologies and approaches
     and a new industry was born.                             to deliver unparalleled solutions to our clients,
                                                              including:
                                                                u Board Effectiveness

                                                                u CEO & Top Team Effectiveness

                                                                u Integrated Talent Management

                                                                u Organization Transformation

                                                                u Leadership Development &
                                                                  Enterprise Learning
                                                                u Recruitment




12                                    Korn/Ferry International
As a result, organizations globally turn to                              Always
Korn/Ferry to support their most complex human
capital challenges—from finding their next CEO,                          A world-class leadership advisor and
to cultivating critical leadership capabilities,                         employer
to enhancing efficiency through recruitment
                                                                         As an innovative industry leader, we know that
process outsourcing.
                                                                         despite all technological advances of the past
It is a responsibility we take seriously and work                        decades, it is people who will always make
every day to meet with unsurpassed results and                           business work.
integrity.
                                                                         We work closely with our clients to attract,
                                                                         deploy, develop, and reward the very best talent
                                                                         around the globe. We apply these same exacting
                                                                         standards with our own people, striving to be the
                                                                         premier career destination in the industry.




                                                    Korn/Ferry International                                              13
Asia Pacific
                   +65 6224 3111

                   EMEA
                   +44 20 7024 9000

                   Latin America
                   +55 11 2114 2222

                   North America
                   +1 416 365 1841

                   Lominger Global
                   Products and solutions
                   +1 952 542 1466




www.kornferry.com | www.lominger.com | www.kornferryinstitute.com   0112LTCBRO

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Power Your People and Business with Talent Consulting

  • 1. Power Your People Power Your Business Leadership and Talent Consulting
  • 2. Talent is NoT JusT an HR issue.
  • 3. CEOs rank talent as the most important challenge behind business growth - The Conference Board CEO Challenge Strategy for managing talent ranks #1 on the CEO agenda - PricewaterhouseCoopers 14th Annual Global CEO Survey Up to 25% of high potentials plan to leave their jobs in the next year, compared to 10% five years ago - Corporate Leadership Council Survey It’s a CEo IssuE. Korn/Ferry International 1
  • 4. Talent Drives Business Performance Korn/Ferry is the industry leader in leadership and talent consulting Successful organizational change requires strong leadership and talent. However, recruiting the right people is only the beginning. To sustain a high level of business performance, organizations must be able to continuously adapt and change due to today’s volatile, complex, and ambiguous market dynamics. Korn/Ferry Leadership and Talent Consulting helps organizations link their people strategy to their business strategy. And that is the ultimate competitive advantage. 2 Korn/Ferry International
  • 5. Largest global footprint u More than 300 worldwide professionals with u Expert qualifications based on our clients’ deep expertise in leadership, talent, and needs—from decades of consulting organizations experience with C-level clients, to Ph. D. rigor to support our research, to an extensive u A global client roster from more than bench of consultants with top government 20 countries including a third of the security clearance Fortune 100 u Proprietary intellectual capital and core u More than a dozen leadership, talent, content delivered in eight main languages, and organizational assessment options with additional capabilities in 11 other administered by our global survey and languages assessment centers Broad leadership and talent Deep content and expertise consulting solutions u Capabilities rooted in a common language In addition to Korn/Ferry’s deep heritage as of talent leveraging the well-regarded the world leader in executive recruitment, our Lominger competency framework, based on Consulting team serves Boards, CEOs, CHROs, scientifically-validated research CLOs, and EVPs, as well as heads of OD and u Market leadership in research and tools Talent Management with a full suite of solutions: to assess, identify, and develop learning u Board Effectiveness agility—the single best predictor of high potential u CEO & Top Team Effectiveness u Industry expertise in all major sectors u Integrated Talent Management including Consumer/Retail, Technology, u Organization Transformation Financial Services, Industrial, Healthcare and Life Sciences, Higher Education, and u Leadership Development the U.S. Government & Enterprise Learning We Are Talent Korn/Ferry International 3
  • 6. Board Effectiveness Korn/Ferry focuses on the behavioral aspects of boardroom performance to help boards of directors improve strategic decision making, manage risk, and establish independent oversight of company results. More Effective Board Decisions Board and CEO succession A wide variety of research suggests that most boards do not devote sufficient time to succession for the top leadership team. Korn/Ferry partners with boards and CEOs to assess their members’ and the senior leadership team’s capabilities and establish succession plans to support stable and orderly transitions. Board alignment Effective boardroom work demands a shared vision and understanding of a company’s strategic direction, key competitive issues, and business priorities, as well as a clear articulation of the board’s role in driving corporate growth and market success. Our rigorous methodologies help boards align around these critical objectives. Governance model To truly lead and influence as a board member requires a keen understanding of regulatory requirements and the associated business risk. Korn/Ferry assesses for strengths and gaps that may impact the board’s ability to effectively govern the organization and mitigate risk. Board composition An effective board combines breadth and depth of skills and varied perspectives to provide strong governance and meet its obligations to shareholders. Our board assessment and recruitment capabilities focus on maintaining appropriate and diverse board composition. Team effectiveness With a deep understanding of the characteristics of high-performing teams, we use several approaches including Team Architect® to bring clarity to the complex dynamics of teamwork, enabling the board to fulfill its role. 4 Korn/Ferry International
  • 7. CEo & Top Team Effectiveness Working directly with CEOs and their top executive teams, Korn/Ferry consultants help clients improve alignment on strategic direction, position the right people in the right roles, and build the leadership capabilities necessary to deliver sustained business results. Collaborative and Capable Executives Executive capability Acknowledged by Fast Company as the “Mayo Clinic” of executive development, Korn/Ferry’s Chief Executive InstituteSM and Executive to Leader Institute® are two core elements of an extensive portfolio of approaches designed to accelerate the capabilities and effectiveness of senior leaders. Top team succession Research shows two-thirds of global companies do not have disciplined and meaningful processes for finding and nurturing the next generation of executives. Leveraging a suite of approaches to assess for learning agility—the single most reliable indicator of high- potential—Korn/Ferry is the industry leader in identifying and in grooming high-potential talent for succession, a critical driver for sustained organizational performance. Strategic alignment Using rigorous, research-based methods, we help executive teams articulate and prioritize their strategic initiatives, align roles and accountabilities with business strategies and operating structure, and discern the organization’s tolerance for risk in order to achieve essential goals. Structure and governance To operate effectively and seamlessly, senior teams need an appropriate work structure and governance model. Are the right people in the right positions? Are the management routines appropriate and efficient? We help senior teams assess structural and decision- making issues and navigate toward more effective governance. Collaboration and culture change Diagnosing top team cultural issues is delicate work. Our experts bring out the best in individuals and teams to help synchronize their vision, mission, and goals to provide inspiring and focused leadership to the enterprise. Korn/Ferry International 5
  • 8. Integrated Talent Management Korn/Ferry helps CEOs and CHROs to design and implement integrated talent processes that are aligned with strategy and leverage our deep portfolio of research-based methodologies to effectively differentiate talent. sustainable Talent Processes Strategic alignment Successful talent strategies are aligned with business needs, future-focused, and drive integrated talent processes. We help organizations articulate their unique combination of organizational capabilities and create an action plan that addresses gaps in workforce needs and supply.  Talent processes A common behavioral language is critical for integrated talent processes to successfully support talent strategies. Using our Lominger-based processes and product offerings we help organizations integrate talent processes focused on acquisition; performance management; development; rewards and recognition; succession management and deployment; and engagement.  Effective implementation Four enablers support the effectiveness of talent processes:  Technology, Talent Management Governance, Culture, and Change Management/Agility.  Technology. Integrating all talent information results in effective, data-based decisions. Korn/Ferry helps clients decide which talent management technology to use and how to implement, optimize, and sustain full cycle implementation. Talent Management Governance. An effective TM governance framework facilitates efficiency and mobility across geographies and businesses. We partner with clients to determine the right balance of consistency and control while maintaining agility for quick adjustment to business demands. Culture. Talent processes are most successful when they fit within the culture. Our proprietary, research-based tools are used to diagnose organizational culture and align it with talent processes and strategy. Change Management/Agility. Successful and durable process change requires a structured yet agile approach. Our change management model helps lead organizations through their transformation to drive improved thinking and behavior. 6 Korn/Ferry International
  • 9. organization Transformation Using world-class, science-based methodologies, Korn/Ferry consultants dig deep into a client’s organizational DNA to help their people, teams, and culture become more adaptable to change and sustain their transformation. Adaptability and Execution Strategic alignment and communication Leveraging our Strategic Effectiveness Architect® approach, we help clients establish a shared vision for change, which is critical to mobilizing resources so they can perform, adapt, and grow in times of constant volatility. Execution leadership The right people with the right leadership competencies are required to translate strategy into results. The foundation of our reputation is based on identifying the right leaders to execute on organizational goals. Organization design Constructing the right organizational framework to align talent and strategy is an essential foundation for sustainable change. We design organizational structures that bring out the best in leaders and their teams. Culture change Inspiration and engagement are at the root of successful cultural change. Our structured Talent Engagement Architect™ approach to employee engagement helps clients align behaviors and actions in support of a new culture and environment. Organizational agility Creating the conditions necessary to adapt and thrive during the “change journey” starts with leadership that is agile enough to react quickly to opportunities and disruptions. We help organizations improve their agility through the differentiated development of their people and systems. Korn/Ferry International 7
  • 10. Leadership Development & Enterprise Learning Korn/Ferry is one of the world’s top consulting firms for leadership development.We have maintained this ranking by successfully helping clients identify and develop their next generation of leaders into global, strategic, and results-driven people, while fostering a culture of learning. A Pipeline of Prepared Leaders High-potential development Less than one-third of high performers are high potentials. Korn/Ferry helps organizations segment their talent using a portfolio of assessments including the recently launched viaEDGE™ individual assessment of learning agility. High-potential development is then built into the organization’s business strategy to support internal succession planning and overall business performance. Expedited leadership development Whether the client need is a customized solution or a menu-based approach such as Korn/Ferry NavigatorTM, our leadership development and enterprise learning programs offer a comprehensive range of options to advance the pace of development implemented in the client’s preferred learning mode. Accelerated technical leadership Talent development in critical business functions such as sales and business development is also part of the Korn/Ferry enterprise learning suite of capabilities. Culture and organization change Creating a learning culture requires purposeful change management. Korn/Ferry’s learning programs are designed to systematically engage an organization’s talent in the learning process. 8 Korn/Ferry International
  • 11. Ranked top 3 in Leadership Development by Leadership Excellence, three consecutive years Awarded China HR Consulting Firm of the Year, two consecutive years Selected as Bersin & Associates Learning Leader, 2011 One in three top-ranked business schools rely on Korn/Ferry to develop their leadership curriculum Korn/Ferry International 9
  • 12. Case studies Board Effectiveness Global resources company Challenge: This Fortune 50 company sought to strengthen its overall board performance. Solution: Korn/Ferry conducted a review of competence gaps within the current board and recommended specific competencies to look for when recruiting new board members. Key developmental feedback was delivered to existing members to help strengthen their individual performance and impact, and our consultants recommended changes to key operating and governance procedures to enhance board/management team dynamics. Outcome: This review resulted in: targeted board member recruitment as part of planned and ongoing strategic board renewal; chairman coaching of remaining board members; and specific development with the CEO and management team to change operating dynamics and improve board engagement with company issues. CEo & Top Team Effectiveness Top five pharmaceutical firm Challenge: This top five pharmaceutical company was in the midst of fast growth and culture change after the acquisition/merger of two businesses. Retention and development of top senior talent was a major issue. Solution: Korn/Ferry provided talent acquisition services for top global positions, and onboarding and senior team effectiveness services to key global executives. Outcome: External hiring of senior talent fell by 57percent, and data concerning quality and retention of external hires, as well as trust measures of the senior team, increased significantly. 10 Korn/Ferry International
  • 13. Integrated Talent Management Global internet technology firm Challenge: This leading global Internet technology company needed a consistent executive coaching program for high-potential directors and VPs. They also sought to accelerate the adoption of a new strategic leadership model. Solution: Korn/Ferry provided coaching that prioritized specific competency- linked behaviors. Each executive’s progress was measured in initial, midpoint, and final evaluations. Outcome: Significant behavioral improvement in 90 percent of the coached executives was observed, and alignment of coaching with strategy led to more effective measurement of individual improvement. organization Transformation Leading nuclear energy provider Challenge: This nuclear energy client needed a rigorous succession plan and integrated talent management processes in preparation for the retirement of a majority of its workforce. Solution: Korn/Ferry created new performance management processes to identify future leaders and critical skills gaps, aligned the business and talent management strategies, and recruited critically needed managers. Outcome: The leadership model is now tied to the business strategy, targeted recruitment goals have been met for key positions, and there is a succession planning system in place to develop future leaders. Leadership Development & Enterprise Learning Top 20 university and medical center Challenge: This institution wanted to build leadership skills across the university and medical center, with a focus on cultivating the next-generation of academic leaders. Solution: Korn/Ferry provided executive assessment and feedback sessions for top leaders, and designed a Leadership Academy program of workshops on three themes: Leading Self, Leading Others, and Leading the Institution. Outcome: This school was recently ranked by Leadership Excellence magazine as the 11th top university for leadership development; its U.S. News rankings have risen by eight since the start of our partnership. Korn/Ferry International 11
  • 14. The Korn/Ferry story The beginning Today 1969: A year of innovation The premier global provider of talent In a global time of political, military, cultural, and management solutions inflationary turbulence, the year 1969 had several For more than four decades, Korn/Ferry has important milestones in world history. established industry leadership through a deep understanding of people, culture, organizational Man landed on the moon. A UCLA programmer dynamics, and business strategy. transmitted the first digital message over an emerging network dubbed the Internet. And, on Today, we have evolved from our roots as the November 14, 1969, two young entrepreneurs world’s top ranked executive search firm to being with a shared vision pooled their resources to known as a trusted advisor delivering a wide range establish a firm focused on delivering leadership of premier talent management solutions. We to top organizations around the world. Stepping have elevated talent management to a business into virtually uncharted territory, Lester Korn and discipline, infusing unique and proprietary Richard Ferry founded Korn/Ferry International, science-based methodologies and approaches and a new industry was born. to deliver unparalleled solutions to our clients, including: u Board Effectiveness u CEO & Top Team Effectiveness u Integrated Talent Management u Organization Transformation u Leadership Development & Enterprise Learning u Recruitment 12 Korn/Ferry International
  • 15. As a result, organizations globally turn to Always Korn/Ferry to support their most complex human capital challenges—from finding their next CEO, A world-class leadership advisor and to cultivating critical leadership capabilities, employer to enhancing efficiency through recruitment As an innovative industry leader, we know that process outsourcing. despite all technological advances of the past It is a responsibility we take seriously and work decades, it is people who will always make every day to meet with unsurpassed results and business work. integrity. We work closely with our clients to attract, deploy, develop, and reward the very best talent around the globe. We apply these same exacting standards with our own people, striving to be the premier career destination in the industry. Korn/Ferry International 13
  • 16. Asia Pacific +65 6224 3111 EMEA +44 20 7024 9000 Latin America +55 11 2114 2222 North America +1 416 365 1841 Lominger Global Products and solutions +1 952 542 1466 www.kornferry.com | www.lominger.com | www.kornferryinstitute.com 0112LTCBRO