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7 Steps To Using Social Media Marketing HELPING BUSINESS USE SOCIAL MEDIA MARKETING FOR A PROFIT @wvrknight
 
Ratings & reviews Peer to peer sharing discount Embedded Facebook store GroupBuy & Flash sale Refer a friend Social integration Mobile platform Affiliate network “ The same product costs on average three times the cost to produce” - Tony from   www.Komodo.co.uk
 
 
 
Why is Social Media Important for Internet Retailing? ,[object Object],[object Object],[object Object],[object Object]
THE BIG NEWS Influence Search Rankings Google : YES, we do use it as a signal. It is used as a signal in our organic and news ranking. We also use it to enhance our news universally, by marking how many people share an article Google:  We treat links shared on Facebook FAN pages the same way we treat tweeted links. We have NO personal wall data from Facebook What we  TWEET  matters and what  we  SHARE  matters & &
So why are people really on Social Networks? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Four Step Process Measurement Leads Media mentions Speak opportunity Customer Satisfaction Time To market Positive sentiment Service calls Tactics More prospects Media relations Educate customer Channel partners Move customer service online Trade associations Advertise Four step process for Social Media Selection Business Goals Increase sales Generate leads Thought leadership Product Launch Test Ideas Create Channels Reduce Support Counter Feedback Tools Blog  –  Content is King Twitter YouTube Facebook Fan Page LinkedIn Community Stumbleupon Website If your strategy is stand alone it will fall alone  Integration with e-commerce, Social Media, PR and Marketing activities are KEY STEP 1
Brand Continuity STEP 2
Find Your  Target Audience STEP 3
LEAD Strategy Listen RSS Feeds # Hastags LinkedIn Advance Search Twitter Who To Follow Facebook YourOpenBook.org Blogs Websites Twitter Google.news Cragslist Wikipedia STEP 4
Experiment   Hootsuite  Social Automation LEAD Strategy SEO Bit.ly STEP 5
Apply LEAD Strategy Share : Article, link information that aligns with what you are trying to achieve Advice : As an expert you should offer advice Engage : Industry. Follow them, re-tweet their posts or events and engage in conversations Have fun : Be funny - send links to relevant funny articles Special Offer : Send information about a special offer, promotion, event Start 3 - 5 tweets a day   -  Scheduled using Hootsuite  1 Post a day Pictures : 3 Images at a time Video : Link to a video you have placed on YouTube Press Release : Take a picture and load or link to online article Add Value : Talk around the business and add value to your audience Competitions : Run a competition Poll : Find out what your customer want STEP 6
Social Media Analytics Develop LEAD Strategy STEP 7 Measuring Social Media  Effectiveness & Engagement
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Case Study Five days after posting the videos on their specially designed website, Will it Blend, and on YouTube. They had  9.5 Million  views on YouTube.” 150 Million  upload the videos and shared. In fact, so popular is this worldwide phenomenon that  210,000  people logged on to eBay to view the leftovers of a blended iPod and iPhone. The dust of each of these products fetched  $800  and  $901  respectively
United Breaks Guitar 4 Million People Cost The Airline $180 Million? Which, incidentally, would have  bought Dave Carroll more than  51,000 replacement guitars UNDERSTAND AND USE IT ...OR
Warren Knight www.warrenknight.co.uk Warren Knight e: warren@warrenknight.co.uk t: @wvrknight Gloople – Making Shopping Social www.gloople.co.uk t: @gloople Tell us What You Think Social Media  Training - Mentoring -  Consultancy

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7 Simple Steps To Using Social Media Marketing

  • 1. 7 Steps To Using Social Media Marketing HELPING BUSINESS USE SOCIAL MEDIA MARKETING FOR A PROFIT @wvrknight
  • 2.  
  • 3. Ratings & reviews Peer to peer sharing discount Embedded Facebook store GroupBuy & Flash sale Refer a friend Social integration Mobile platform Affiliate network “ The same product costs on average three times the cost to produce” - Tony from www.Komodo.co.uk
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  • 8. THE BIG NEWS Influence Search Rankings Google : YES, we do use it as a signal. It is used as a signal in our organic and news ranking. We also use it to enhance our news universally, by marking how many people share an article Google: We treat links shared on Facebook FAN pages the same way we treat tweeted links. We have NO personal wall data from Facebook What we TWEET matters and what we SHARE matters & &
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  • 10. Four Step Process Measurement Leads Media mentions Speak opportunity Customer Satisfaction Time To market Positive sentiment Service calls Tactics More prospects Media relations Educate customer Channel partners Move customer service online Trade associations Advertise Four step process for Social Media Selection Business Goals Increase sales Generate leads Thought leadership Product Launch Test Ideas Create Channels Reduce Support Counter Feedback Tools Blog – Content is King Twitter YouTube Facebook Fan Page LinkedIn Community Stumbleupon Website If your strategy is stand alone it will fall alone Integration with e-commerce, Social Media, PR and Marketing activities are KEY STEP 1
  • 12. Find Your Target Audience STEP 3
  • 13. LEAD Strategy Listen RSS Feeds # Hastags LinkedIn Advance Search Twitter Who To Follow Facebook YourOpenBook.org Blogs Websites Twitter Google.news Cragslist Wikipedia STEP 4
  • 14. Experiment Hootsuite Social Automation LEAD Strategy SEO Bit.ly STEP 5
  • 15. Apply LEAD Strategy Share : Article, link information that aligns with what you are trying to achieve Advice : As an expert you should offer advice Engage : Industry. Follow them, re-tweet their posts or events and engage in conversations Have fun : Be funny - send links to relevant funny articles Special Offer : Send information about a special offer, promotion, event Start 3 - 5 tweets a day   - Scheduled using Hootsuite  1 Post a day Pictures : 3 Images at a time Video : Link to a video you have placed on YouTube Press Release : Take a picture and load or link to online article Add Value : Talk around the business and add value to your audience Competitions : Run a competition Poll : Find out what your customer want STEP 6
  • 16. Social Media Analytics Develop LEAD Strategy STEP 7 Measuring Social Media Effectiveness & Engagement
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  • 18. Case Study Five days after posting the videos on their specially designed website, Will it Blend, and on YouTube. They had 9.5 Million views on YouTube.” 150 Million upload the videos and shared. In fact, so popular is this worldwide phenomenon that 210,000 people logged on to eBay to view the leftovers of a blended iPod and iPhone. The dust of each of these products fetched $800 and $901 respectively
  • 19. United Breaks Guitar 4 Million People Cost The Airline $180 Million? Which, incidentally, would have bought Dave Carroll more than 51,000 replacement guitars UNDERSTAND AND USE IT ...OR
  • 20. Warren Knight www.warrenknight.co.uk Warren Knight e: warren@warrenknight.co.uk t: @wvrknight Gloople – Making Shopping Social www.gloople.co.uk t: @gloople Tell us What You Think Social Media Training - Mentoring - Consultancy