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PG TECH: FRESH & EASY’S ‘UNTETHERED’ ASSISTANCE • PAGE 122




                                               JULY 2011 • VOLUME 90 NUMBER 7 • $10
                                                     WWW.PROGRESSIVEGROCER.COM




                                                                PAGE 18




                          EQUIPMENT & DESIGN
                          !Viva la machina!
                          Page 136
WINNERS
                                                                                 Price Cutter Plus, Springfield, Mo.
                                                                                 Best Overall Store Design Conventional Format (new
                                                                                 ground-up construction, over 50,000 sq. ft.)
                                                                                 Store Designer: Associated Wholesale Grocers, Inc.
                                                                                 (AWG)/Design and Décor Source Group, Kansas City, Kan.
                                                                                 The Market by Longo’s
                                                                                 Best Overall Store Design/Urban Format (new ground-up
                                                                                 construction, under 50,000 sq. ft.)
                                                                                 Store Designer: Watt International Inc., Toronto Ont.
                                                                                 Bing’s Supermarket, Sedalia, Mo.
                                                                                 Best Low-cost Remodel (less than $2 million) – Communi-
                                                                                 ty-based Format
                                                                                 Store Designer: Associated Wholesale Grocers, Inc.
by Meg M a jor                                                                   (AWG)/Design and Décor Source Group, Kansas City, Kan.
                                                                                 Super 1 Food & Pharmacy, Shreveport, La.
   applauds a new collection of Store Design                                     Best Low-cost Remodel (less than $2 million) – Value
                                                                                 Format
Contest award winners, whose innovative,                                         Store Designer: Brookshire Grocery Co., Tyler, Texas

functional masterworks profiled on the fol-
                                                                                 Glorioso’s Italian Market, Milwaukee, Wis.
                                                                                 Best Low-cost Remodel (less than $2 million) – Urban
                                                                                 Format
lowing pages provide a closer look at 11 of the                                  Store Designer: Mehmert Store Services, Sussex, Wis.

industry’s most engaging and inspiring concept                                   Ray’s Apple Market, Manhattan, Kan.
                                                                                 Best Mid-budget Remodel ($2 million to $5 million) –
                                                                                 Community-based Format
supermarkets.                                                                    Store Designer: Associated Wholesale Grocers, Inc.
                                                                                 (AWG)/Design and Décor Source Group, Kansas City, Kan.
                                                                                 Bistro Market by Price Cutter, Springfield, Mo.
                                                                                 Best Mid-budget Remodel ($2 million to $5 million) –
From downtown Milwaukee to a New Orleans neighborhood struggling to re-          Urban Format
cover from the devastation wreaked by Hurricane Katrina and various locales      Store Designer: Associated Wholesale Grocers, Inc.
in between, 11 grocery stores that set the standard for overall excellence are   (AWG)/Design and Décor Source Group, Kansas City, Kan.

showcased on the following pages of                      ’s second annual        Lakeview Grocery, New Orleans, La.
                                                                                 Best Mid-budget Remodel ($2 million to $5 million) –
Store Design Contest.                                                            Community-focused Conventional Format
                                                                                 Store Designer: King Retail Solutions, Eugene, Ore.
Five categories — including two for new ground-up construction, as well as
three budget levels for remodeling projects ranging from modest to unlimited     Runner-Up: Brookshire’s Food & Pharmacy,
                                                                                 E. Fifth Street, Tyler, Texas
— gave operators of every shape and size a chance to be recognized in the        Best Mid-budget Remodel ($2 million to $5 million) –
following classes:                                                               Community-focused Conventional Format
                                                                                 Store Designer: Brookshire Grocery Co., Tyler, Texas
  Best Overall Store Design
                                                                                 Exito del Este, El Tesoro, Colombia
  (new ground-up construction, under 50,000-square-feet)                         Best Overall Store Design – International/Hypermarket
  Best Overall Store Design                                                      Format (new ground-up construction, under 50,000-
  (new ground-up construction, over 50,000-square-feet)                          square-feet)
                                                                                 Store Designer: Watt International, Inc., Toronto Ont.
  Best Low-cost Remodel (less than $2 million)
                                                                                 1st Place: Calgary Co-Op Quarry Park Centre,
  Best Mid-budget Remodel ($2 million to $5 million)
                                                                                 Calgary
  “Sky’s the Limit” Remodel (more than $5 million)                               Best Overall Store Design – International/Conventional
                                                                                 Format (new ground-up construction, under 50,000-
Construction of eligible store designs and remodels must have been completed     square-feet)
between January 2010 and December 2010.                                          Store Designer: King Retail Solutions, Eugene, Ore.


18|progressivegrocer.com |J u l y   2 011                                                                        AHEAD OF WHAT’S NE X T
Best Overall Store Design/Urban Format
                                                    (new ground-up construction, under 50,000 square feet)

                                                    The Market by Longo’s                                        ToronTo




                                                                                      I
                                                                                            ncorporating all of the fresh departments and offerings of its
                                                                                            traditional stores within the reduced footprint of a 7,800-square-
                                                                                            foot urban model, The Market by Longo’s builds on the success of
                                                                                      its evolving urban-concept store strategy that reflects a new genera-
                                                                                      tion of Longo’s stores designed to meet an increasing demand for a
                                                                                      superior shopping experience, while providing downtown customers
                                                                                      access to a wide variety of quality foods.
                                                                                           Working closely with Longo’s to develop a solutions-based store
                                                                                      format that placed less emphasis on center store in favor of fresh
                                                                                      foods, store designer Watt International Inc.’s finished product skill-
                                                                                      fully incorporates a streamlined offering of grocery, dairy, bakery and
                                                                                      frozen foods.
                                                                                           To ensure a seamless, fluid floor plan to shop, the design team
                                                                                      prioritized working with a footprint that was familiar to shoppers and
                                                                                      similar to a full-shop grocery store. A rectangular shape was chosen
                                                                                      to accomplish this goal, offering shoppers the perception of a more
                                                                                      familiar store layout, and therefore making it easier for them to find
                                                                                      everything they need.
                                                                                           The design placed produce in a familiar, favorite front-of-store
                                                                                      location to highlight Longo’s fresh, healthy offerings while further
                                                                                      reinforcing that the store is a condensed grocery store rather than an
                                                                                      upgraded convenience store. Watt’s design team also incorporated
                                                                                      custom lighting that elevates the space and takes advantage of the
                                                                                      high ceilings.
                                                                                                                                                      »
                                                                                           The round silver lighting employed throughout, meanwhile, 22


PriCe CUtter PLUS
role in giving each department its own unique
ambiance, as did the selection of the light fixtures,
the foot-candle contrast in each department, and
the sleek use of graduated ceiling planes in several
of the departments.
     Another challenge the design team successfully
tackled was the floor plan, which created a rela-
tively narrow walkway between the deli and organic
area. Task lighting was added above the service
cases, but a drywall soffit would have visually closed
off the space. An astute solution was devised in the
form of a custom-designed, narrow structural band
placed above the deli that allows for well-placed
accent lighting without overwhelming the area with
an overhead soffit.
     In addition to its innovative and attractive
interior, the store also has a number of sustainable
features, including a system that reclaims heat from
refrigeration units to warm the building.




20 |progressivegrocer.com |J u l y         2 011                                                                                   AHEAD OF WHAT’S NE X T
the Market by Longo’S
                                                                                         trains a warm spotlight on merchandise while adding
                                                                                         an upscale feel to the urban store, which also conveys
                                                                                         a more boutique feel to create a warm and inviting
                                                                                         shopping experience.
                                                                                              Among the challenges confronted by the design
                                                                                         team was a slight elevation of the front door, which
                                                                                         prohibited customers from easily seeing it from
                                                                                         street level. To solve this issue, a large amount of
                                                                                         appetite-appealing exterior photography and clear
                                                                                         signage communicating savings and specials was
                                                                                         installed to entice customers and capture their
                                                                                         attention.
                                                                                              Interestingly, due to recent street beautification
                                                                                         regulations enforced by the city of Toronto, Longo’s
                                                                                         and Watt were also challenged not only to redesign
                                                                                         the inside of the new store, but also to refresh the
                                                                                         exterior, while adhering to various city policies. And
                                                                                         here again, the end result is an exterior that’s as
                                                                                         inviting and visually stimulating as the interior of the
                                                                                         gourmet compact grocery supermarket.
                                                                                              Another challenge that needed to be addressed
                                                                                         and surmounted was the harshness of the concrete
                                                                                         that surrounds the store. Working with Longo’s, Watt
                                                                                         created exterior applications that covered most of the
                                                                                         concrete around the store. Further, by using Longo’s
                                                                                         brand colors strategically on the exterior of the build-
                                                                                         ing, the store designers were able to soften the harsh
                                                                                         exterior and bring the brand to life at street level.
                                                                                              Yet one more challenge was maintaining the
                                                                                         brand essence of Longo’s between its suburban and
                                                                                         urban stores. By using similar building materials and
                                                                                         finishes while simultaneously communicating its
                                                                                         core underlying messaging that conveys comfortably
                                                                                         familiar layouts like those in its suburban stores, The
                                                                                         Market by Longo’s has been able to maintain its own
                                                                                         unique brand essence while expanding into a new
                                                                                         and exciting market segment.
                                                                                              Since its grand opening in March 2010, Longo’s
                                                                                         Hudson Bay Centre store’s first-year performance
                                                                                         was strong, reaching 90 percent of its projected
                                                                                         estimates. Even more promising are sales for the
                                                                                         first half of 2011, which are currently trending at
                                                                                         more than 30 percent over last year’s, reflective of
                                                                                         strong customer and neighborhood acceptance and
                                                                                         approval, as well as an excellent combination of loca-
                                                                                         tion, design and offerings.




                                             Store DeSigner Watt International Inc., Toronto

22 |progressivegrocer.com |J u l y   2 011                                                                           AHEAD OF WHAT’S NE X T

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The Market by Longo's Wins 1st Place in Progressive Grocer Awards

  • 1. PG TECH: FRESH & EASY’S ‘UNTETHERED’ ASSISTANCE • PAGE 122 JULY 2011 • VOLUME 90 NUMBER 7 • $10 WWW.PROGRESSIVEGROCER.COM PAGE 18 EQUIPMENT & DESIGN !Viva la machina! Page 136
  • 2. WINNERS Price Cutter Plus, Springfield, Mo. Best Overall Store Design Conventional Format (new ground-up construction, over 50,000 sq. ft.) Store Designer: Associated Wholesale Grocers, Inc. (AWG)/Design and Décor Source Group, Kansas City, Kan. The Market by Longo’s Best Overall Store Design/Urban Format (new ground-up construction, under 50,000 sq. ft.) Store Designer: Watt International Inc., Toronto Ont. Bing’s Supermarket, Sedalia, Mo. Best Low-cost Remodel (less than $2 million) – Communi- ty-based Format Store Designer: Associated Wholesale Grocers, Inc. by Meg M a jor (AWG)/Design and Décor Source Group, Kansas City, Kan. Super 1 Food & Pharmacy, Shreveport, La. applauds a new collection of Store Design Best Low-cost Remodel (less than $2 million) – Value Format Contest award winners, whose innovative, Store Designer: Brookshire Grocery Co., Tyler, Texas functional masterworks profiled on the fol- Glorioso’s Italian Market, Milwaukee, Wis. Best Low-cost Remodel (less than $2 million) – Urban Format lowing pages provide a closer look at 11 of the Store Designer: Mehmert Store Services, Sussex, Wis. industry’s most engaging and inspiring concept Ray’s Apple Market, Manhattan, Kan. Best Mid-budget Remodel ($2 million to $5 million) – Community-based Format supermarkets. Store Designer: Associated Wholesale Grocers, Inc. (AWG)/Design and Décor Source Group, Kansas City, Kan. Bistro Market by Price Cutter, Springfield, Mo. Best Mid-budget Remodel ($2 million to $5 million) – From downtown Milwaukee to a New Orleans neighborhood struggling to re- Urban Format cover from the devastation wreaked by Hurricane Katrina and various locales Store Designer: Associated Wholesale Grocers, Inc. in between, 11 grocery stores that set the standard for overall excellence are (AWG)/Design and Décor Source Group, Kansas City, Kan. showcased on the following pages of ’s second annual Lakeview Grocery, New Orleans, La. Best Mid-budget Remodel ($2 million to $5 million) – Store Design Contest. Community-focused Conventional Format Store Designer: King Retail Solutions, Eugene, Ore. Five categories — including two for new ground-up construction, as well as three budget levels for remodeling projects ranging from modest to unlimited Runner-Up: Brookshire’s Food & Pharmacy, E. Fifth Street, Tyler, Texas — gave operators of every shape and size a chance to be recognized in the Best Mid-budget Remodel ($2 million to $5 million) – following classes: Community-focused Conventional Format Store Designer: Brookshire Grocery Co., Tyler, Texas Best Overall Store Design Exito del Este, El Tesoro, Colombia (new ground-up construction, under 50,000-square-feet) Best Overall Store Design – International/Hypermarket Best Overall Store Design Format (new ground-up construction, under 50,000- (new ground-up construction, over 50,000-square-feet) square-feet) Store Designer: Watt International, Inc., Toronto Ont. Best Low-cost Remodel (less than $2 million) 1st Place: Calgary Co-Op Quarry Park Centre, Best Mid-budget Remodel ($2 million to $5 million) Calgary “Sky’s the Limit” Remodel (more than $5 million) Best Overall Store Design – International/Conventional Format (new ground-up construction, under 50,000- Construction of eligible store designs and remodels must have been completed square-feet) between January 2010 and December 2010. Store Designer: King Retail Solutions, Eugene, Ore. 18|progressivegrocer.com |J u l y 2 011 AHEAD OF WHAT’S NE X T
  • 3. Best Overall Store Design/Urban Format (new ground-up construction, under 50,000 square feet) The Market by Longo’s ToronTo I ncorporating all of the fresh departments and offerings of its traditional stores within the reduced footprint of a 7,800-square- foot urban model, The Market by Longo’s builds on the success of its evolving urban-concept store strategy that reflects a new genera- tion of Longo’s stores designed to meet an increasing demand for a superior shopping experience, while providing downtown customers access to a wide variety of quality foods. Working closely with Longo’s to develop a solutions-based store format that placed less emphasis on center store in favor of fresh foods, store designer Watt International Inc.’s finished product skill- fully incorporates a streamlined offering of grocery, dairy, bakery and frozen foods. To ensure a seamless, fluid floor plan to shop, the design team prioritized working with a footprint that was familiar to shoppers and similar to a full-shop grocery store. A rectangular shape was chosen to accomplish this goal, offering shoppers the perception of a more familiar store layout, and therefore making it easier for them to find everything they need. The design placed produce in a familiar, favorite front-of-store location to highlight Longo’s fresh, healthy offerings while further reinforcing that the store is a condensed grocery store rather than an upgraded convenience store. Watt’s design team also incorporated custom lighting that elevates the space and takes advantage of the high ceilings. » The round silver lighting employed throughout, meanwhile, 22 PriCe CUtter PLUS role in giving each department its own unique ambiance, as did the selection of the light fixtures, the foot-candle contrast in each department, and the sleek use of graduated ceiling planes in several of the departments. Another challenge the design team successfully tackled was the floor plan, which created a rela- tively narrow walkway between the deli and organic area. Task lighting was added above the service cases, but a drywall soffit would have visually closed off the space. An astute solution was devised in the form of a custom-designed, narrow structural band placed above the deli that allows for well-placed accent lighting without overwhelming the area with an overhead soffit. In addition to its innovative and attractive interior, the store also has a number of sustainable features, including a system that reclaims heat from refrigeration units to warm the building. 20 |progressivegrocer.com |J u l y 2 011 AHEAD OF WHAT’S NE X T
  • 4. the Market by Longo’S trains a warm spotlight on merchandise while adding an upscale feel to the urban store, which also conveys a more boutique feel to create a warm and inviting shopping experience. Among the challenges confronted by the design team was a slight elevation of the front door, which prohibited customers from easily seeing it from street level. To solve this issue, a large amount of appetite-appealing exterior photography and clear signage communicating savings and specials was installed to entice customers and capture their attention. Interestingly, due to recent street beautification regulations enforced by the city of Toronto, Longo’s and Watt were also challenged not only to redesign the inside of the new store, but also to refresh the exterior, while adhering to various city policies. And here again, the end result is an exterior that’s as inviting and visually stimulating as the interior of the gourmet compact grocery supermarket. Another challenge that needed to be addressed and surmounted was the harshness of the concrete that surrounds the store. Working with Longo’s, Watt created exterior applications that covered most of the concrete around the store. Further, by using Longo’s brand colors strategically on the exterior of the build- ing, the store designers were able to soften the harsh exterior and bring the brand to life at street level. Yet one more challenge was maintaining the brand essence of Longo’s between its suburban and urban stores. By using similar building materials and finishes while simultaneously communicating its core underlying messaging that conveys comfortably familiar layouts like those in its suburban stores, The Market by Longo’s has been able to maintain its own unique brand essence while expanding into a new and exciting market segment. Since its grand opening in March 2010, Longo’s Hudson Bay Centre store’s first-year performance was strong, reaching 90 percent of its projected estimates. Even more promising are sales for the first half of 2011, which are currently trending at more than 30 percent over last year’s, reflective of strong customer and neighborhood acceptance and approval, as well as an excellent combination of loca- tion, design and offerings. Store DeSigner Watt International Inc., Toronto 22 |progressivegrocer.com |J u l y 2 011 AHEAD OF WHAT’S NE X T