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Outsourcing Iteration
1. Early Precedents 1776 Adam Smith.: Wealth Of Nations, “Theory of Competitive Advantage” Industrialization: Mechanization of Manufacture & Specialization Conglomeration: The birth of the Multinational Corporation & Segregation of functions trans-nationally. Mainframe Computing & Data Processing 1963 EDS Data Processing Contract For Blue Cross (Penn.) 1987 – Infosys Lands first US client. Information Technology Outsourcing Business Process Outsourcing Knowledge Process Outsourcing 1989 Outsourcing Identified As a Business Strategy 1970 – 1989 Localized Payroll, Billing, Word Processing Outsourcing Digitization of Information The Digital Conglomerate Outsourcing: Iteration of Forms & Diffusion with Tipping Points. Wayne Perry, MBA Candidate Ted Rogers School of Management Ryerson University [email_address] Accenture & BioQ Drug Approval Process 2001 The Virtual Corporation The Internet Globalization SaaS & Net sourcing 2002 Wilcocks & Lacity The BPO Joint Venture 2000-2002 The BPO Captive Operation British Air & AMEX 1980’s & 90’s The Virtual Captive 2006 - Wachovia The Global Delivery Model Approx. 2003 Off Shoring & Near shoring Y2K BPO Consolidation 2002
![Early Precedents 1776 Adam Smith.: Wealth Of Nations, “Theory of Competitive Advantage” Industrialization: Mechanization of Manufacture & Specialization Conglomeration: The birth of the Multinational Corporation & Segregation of functions trans-nationally. Mainframe Computing & Data Processing 1963 EDS Data Processing Contract For Blue Cross (Penn.) 1987 – Infosys Lands first US client. Information Technology Outsourcing Business Process Outsourcing Knowledge Process Outsourcing 1989 Outsourcing Identified As a Business Strategy 1970 – 1989 Localized Payroll, Billing, Word Processing Outsourcing Digitization of Information The Digital Conglomerate Outsourcing: Iteration of Forms & Diffusion with Tipping Points. Wayne Perry, MBA Candidate Ted Rogers School of Management Ryerson University [email_address] Accenture & BioQ Drug Approval Process 2001 The Virtual Corporation The Internet Globalization SaaS & Net sourcing 2002 Wilcocks & Lacity The BPO Joint Venture 2000-2002 The BPO Captive Operation British Air & AMEX 1980’s & 90’s The Virtual Captive 2006 - Wachovia The Global Delivery Model Approx. 2003 Off Shoring & Near shoring Y2K BPO Consolidation 2002](https://image.slidesharecdn.com/outsourcing-iteration-120509445882560-2/85/Outsourcing-Iteration-1-320.jpg)
