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ì	
  
          Distribution Channel
           A	
  Best	
  Prac+ce	
  Guide	
  For	
  Your	
  Marke+ng	
  Strategy	
  Process	
  




                                                       By:	
  Wayne	
  E.	
  Chen	
  




©	
  2011	
  –	
  Wayne	
  Chen	
  
Learning	
  Objective	
  

                                      ì  Distribu+on	
  Channels	
  

                                      ì  Deciding	
  on	
  distribu+on	
  channels	
  

                                      ì  How	
  to	
  reach	
  customers	
  

                                      ì  Players	
  and	
  profit	
  margins	
  

                                      ì  Channel	
  rela+onships	
  

                                      ì  Internet	
  distribu+on	
  



©	
  2011	
  –	
  Wayne	
  Chen	
  
Distribution	
  Analysis	
  

         ì  What	
  are	
  the	
  avenues	
  to	
  the	
  
                    consumer?	
  

         ì  Have	
  mul+ple	
  ways	
  to	
  reach	
  
                    your	
  customers	
  	
  

         ì  Importance	
  of	
  distribu+on	
  
                    channels	
  
                    ì  The	
  price	
  charged	
  
                    ì  The	
  profit	
  margins	
  

         	
  

©	
  2011	
  –	
  Wayne	
  Chen	
  
Distribution	
  	
  Questions	
  


                                      ì  Three	
  ques+ons	
  
                                          ì  How	
  can	
  my	
  product	
  reach	
  
                                              the	
  consumer?	
  
                                          ì  How	
  much	
  do	
  the	
  players	
  
                                              in	
  each	
  distribu+on	
  
                                              channel	
  gain	
  in	
  profit?	
  
                                          ì  Who	
  holds	
  the	
  power	
  in	
  
                                              each	
  of	
  the	
  distribu+on	
  
                                              channel?	
  




©	
  2011	
  –	
  Wayne	
  Chen	
  
Reaching	
  Customers	
  


         ì  ID	
  Channel	
  Intermediaries	
  
             ì  Cereal	
  >	
  Wholesaler	
  >	
  
                    Retailer	
  >	
  Customer	
  

         ì  Outline	
  all	
  paths	
  

         ì  Develop	
  plan	
  
             ì  Loca+on	
  
             ì  Time	
  
             ì  Costs	
  
             ì  Margin	
  
             ì  Shopping	
  

         	
  
©	
  2011	
  –	
  Wayne	
  Chen	
  
Channel	
  Intermediaries	
  


         ì  Most	
  common	
  
                    ì  Wholesalers	
  
                    ì  Distributors	
  
                    ì  Sales	
  Representa+ves	
  
                    ì  Sales	
  Forces	
  
                    ì  Retailers	
  




©	
  2011	
  –	
  Wayne	
  Chen	
  
Distribution	
  Players	
  +	
  Profit	
  


         ì  Design	
  your	
  channel	
  for	
  
                    pricing	
  and	
  profit	
  

         ì  Players	
  take	
  a	
  cut	
  from	
  the	
  
                    manufacturer	
  

         ì  Channel	
  par+cipants	
  in	
  most	
  
                    industries	
  calculate	
  their	
  cut	
  
                    as	
  a	
  markup	
  on	
  selling	
  price	
  




©	
  2011	
  –	
  Wayne	
  Chen	
  
Selling	
  Price	
  +	
  Profit	
  


         ì  The	
  selling	
  price	
  is	
  not	
  the	
  


                                                                                                    (                                 )
                    ul+mate	
  retail	
  price,	
  but	
  the	
         Percent	
  
                                                                                                          $	
  Markup	
  
                    price	
  at	
  which	
  one	
                       Markup	
  on	
  
                                                                        Selling	
           =	
           $	
  Selling	
  Price	
  
                                                                                                                                          X	
  100	
  

                    intermediary	
  sells	
  goods	
  to	
              Price	
  (SP)	
  

                    the	
  next	
  intermediary	
  in	
  the	
  
                    chain.	
  	
                                             Selling	
  Price	
  	
  X	
  (	
  1	
  -­‐	
  	
  Markup	
  %)	
  
                    ì  The	
  retail	
  price	
  is	
  what	
  a	
  
                                consumer	
  pays	
                                                          =	
  
                                                                                   The	
  Preceding	
  DistribuFon	
  
                                                                                      Level’s	
  Selling	
  Price	
  




©	
  2011	
  –	
  Wayne	
  Chen	
  
Distribution	
  Mock	
  up	
  



                        Channel	
                Channel	
           Next	
  Level	
       Margin	
  
                       ParFcipant	
              FuncFon	
          Selling	
  Price	
   Selling	
  Price	
  
                                Mr.	
  Hui	
        Laborer	
             $2.00	
  

                               Fox	
  Con	
      Manufacturer	
          $30.00	
               93%	
  

                           Merino	
  LLC	
        Transporter	
          $35.00	
               14%	
  

                             Apple	
  Inc.	
        Retailer	
          $550.00	
               93%	
  

                             Eric	
  Smith	
       Consumer	
        $550.00	
  +Tax	
            -­‐	
  



©	
  2011	
  –	
  Wayne	
  Chen	
  
Channel	
  Power	
  


         ì  Selec+ng	
  where	
  to	
  sell	
                ì  Packaged-­‐goods	
  companies,	
  
                    ì  Unique	
  products	
  ,	
                 large	
  and	
  small	
  
                        manufacturer	
  dictates	
  the	
         ì  Cost	
  of	
  slogng	
  fees	
  to	
  
                        terms	
                                         reserve	
  space	
  
                    ì  Not	
  unique,	
  channel	
  
                        dictates	
  margin	
  terms	
  

         ì  Example:	
  Grocery	
  Trade	
  
                    ì  Shelf	
  space	
  and	
  SKU	
  
                    ì  Planograms	
  




©	
  2011	
  –	
  Wayne	
  Chen	
  
Internet	
  Distribution	
  


         ì  Great	
  way	
  to	
  sell	
  with	
  lihle	
  or	
  
                    no	
  costs	
  
                    ì          Excellent	
  reach	
  

         ì  Internet	
  Marke+ng	
  –	
  Four	
  Cs	
  	
  
                    ì          Commerce	
  
                                ì  	
  (24	
  hour	
  sale)	
  
                    ì          Content	
  	
  
                                ì  (Informa+on	
  and	
  research)	
  
                    ì          Customer	
  care	
  
                                ì  (	
  Access	
  to	
  account)	
  
                    ì          Convert	
  Leads	
  
                                ì  (	
  From	
  TV	
  or	
  PR)	
  



©	
  2011	
  –	
  Wayne	
  Chen	
  

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Best Practice Guide - Marketing Strategy - Distribution Channel By Wayne C…

  • 1. ì   Distribution Channel A  Best  Prac+ce  Guide  For  Your  Marke+ng  Strategy  Process   By:  Wayne  E.  Chen   ©  2011  –  Wayne  Chen  
  • 2. Learning  Objective   ì  Distribu+on  Channels   ì  Deciding  on  distribu+on  channels   ì  How  to  reach  customers   ì  Players  and  profit  margins   ì  Channel  rela+onships   ì  Internet  distribu+on   ©  2011  –  Wayne  Chen  
  • 3. Distribution  Analysis   ì  What  are  the  avenues  to  the   consumer?   ì  Have  mul+ple  ways  to  reach   your  customers     ì  Importance  of  distribu+on   channels   ì  The  price  charged   ì  The  profit  margins     ©  2011  –  Wayne  Chen  
  • 4. Distribution    Questions   ì  Three  ques+ons   ì  How  can  my  product  reach   the  consumer?   ì  How  much  do  the  players   in  each  distribu+on   channel  gain  in  profit?   ì  Who  holds  the  power  in   each  of  the  distribu+on   channel?   ©  2011  –  Wayne  Chen  
  • 5. Reaching  Customers   ì  ID  Channel  Intermediaries   ì  Cereal  >  Wholesaler  >   Retailer  >  Customer   ì  Outline  all  paths   ì  Develop  plan   ì  Loca+on   ì  Time   ì  Costs   ì  Margin   ì  Shopping     ©  2011  –  Wayne  Chen  
  • 6. Channel  Intermediaries   ì  Most  common   ì  Wholesalers   ì  Distributors   ì  Sales  Representa+ves   ì  Sales  Forces   ì  Retailers   ©  2011  –  Wayne  Chen  
  • 7. Distribution  Players  +  Profit   ì  Design  your  channel  for   pricing  and  profit   ì  Players  take  a  cut  from  the   manufacturer   ì  Channel  par+cipants  in  most   industries  calculate  their  cut   as  a  markup  on  selling  price   ©  2011  –  Wayne  Chen  
  • 8. Selling  Price  +  Profit   ì  The  selling  price  is  not  the   ( ) ul+mate  retail  price,  but  the   Percent   $  Markup   price  at  which  one   Markup  on   Selling   =   $  Selling  Price   X  100   intermediary  sells  goods  to   Price  (SP)   the  next  intermediary  in  the   chain.     Selling  Price    X  (  1  -­‐    Markup  %)   ì  The  retail  price  is  what  a   consumer  pays   =   The  Preceding  DistribuFon   Level’s  Selling  Price   ©  2011  –  Wayne  Chen  
  • 9. Distribution  Mock  up   Channel   Channel   Next  Level   Margin   ParFcipant   FuncFon   Selling  Price   Selling  Price   Mr.  Hui   Laborer   $2.00   Fox  Con   Manufacturer   $30.00   93%   Merino  LLC   Transporter   $35.00   14%   Apple  Inc.   Retailer   $550.00   93%   Eric  Smith   Consumer   $550.00  +Tax   -­‐   ©  2011  –  Wayne  Chen  
  • 10. Channel  Power   ì  Selec+ng  where  to  sell   ì  Packaged-­‐goods  companies,   ì  Unique  products  ,   large  and  small   manufacturer  dictates  the   ì  Cost  of  slogng  fees  to   terms   reserve  space   ì  Not  unique,  channel   dictates  margin  terms   ì  Example:  Grocery  Trade   ì  Shelf  space  and  SKU   ì  Planograms   ©  2011  –  Wayne  Chen  
  • 11. Internet  Distribution   ì  Great  way  to  sell  with  lihle  or   no  costs   ì  Excellent  reach   ì  Internet  Marke+ng  –  Four  Cs     ì  Commerce   ì   (24  hour  sale)   ì  Content     ì  (Informa+on  and  research)   ì  Customer  care   ì  (  Access  to  account)   ì  Convert  Leads   ì  (  From  TV  or  PR)   ©  2011  –  Wayne  Chen