A perspective on megatrends and the relevance of the new EFQM Model
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Delivered at the Jan Quality Scotland networking meeting at Edinburgh Napier University Business School
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A perspective on megatrends and the relevance of the new EFQM Model
- 1. z A perspective on megatrends and the relevance of the new EFQM Model Dr. Miles Weaver, Associate Professor, Edinburgh Napier University Business School m.weaver@napier.ac.uk @weavermiles #enuBschool The Edinburgh Napier B-School @ International Management and Governance Research Centre
- 3. #enuBschool Megatrends in a Scottish context 1. SDGs offer a blueprint for a “better world” by 2030 & Scotland is committed – Climate change is at the heart and so are our people 2. Capitalism is due a reset – this is the new agenda (ft.com, 2019) 3. “Business for Good” is part of Scotland’s “CAN Do/B” culture 4. Call for more holistic approaches to business excellence to bring about systemic change 5. Our students offer hope as part of the “next gen” - we live our vision & values – Business School for empowerment, enterprise and employability for all – Quality Scotland mission is to embed excellence and organisational sustainability across Scotland
- 4. #enuBschool 1. SDGs offer a blueprint for a “better world”
- 5. #enuBschool
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- 7. #enuBschoolH.R.H the Prince of Wales says climate change is humanity’s greatest threat (World Economic Forum, 2020) “Do we want to go down in history as the people that did nothing to bring the world back from the brink? What good is all the extra wealth in the world, gained from ‘business as usual’, if you can do nothing with it except watch it burn in catastrophic conditions?” First environmental speech in 1968. This week launches a Sustainable Markets Initiative that aims to find ways to decarbonise the global economy
- 8. #enuBschool Be Bold – Circular Economy can Transform Business (Edinburgh Chamber of Commerce, 11/8/18) (Image: Fraser Bremner) Iain Gulland, Chief Executive, Zero Waste Scotland, said: “Edinburgh is one of the world’s leading cultural cities and our ambition is to make it one of the world’s leading circular cities – where all resources are used to their maximum, for the benefit of people, business and the environment (Business Insider, 27/8/19)
- 9. #enuBschool
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- 11. Landscape for Purpose-driven Business in practice Conventional wisdom • “The social responsibility of business is to increase its profits” (Friedman, 1970) • “Don’t worry about social issues, that this was sort of something on the side, that somebody else was doing it” (Porter, 2013) Practice today • Trends and calls to reconnect business and societal goals, going beyond CSR as a firm’s only moral obligation (e.g. Porter and Kramer, 2011; Bansal & DesJardine, 2014; Scagnelli and Cisi, 2014). Survey of Scottish business leaders (Social Lab, 2015) found: • Only 29% state that the sole responsibility of a company is to maximise profits • 89% of business leaders agree that responsible behaviour drives business success • 52% of businesses say there is a clear business case for investing company resources in community, social and environmental issues
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- 14. Sustainable Value = both + to shareholder & stakeholder (Laszlo and Zhexembayeva, 2011) • Creating on-going value for an organisation shareholders and stakeholders • This is a natural outcome of the new external environment • Responding positively to a range of ‘stake’ holder needs • Indispensable to future competitive advantage
- 15. #enuBschool 3. “Business for Good” is part of Scotland’s ‘CAN Do/B’ culture
- 16. #enuBschool According to UN Ex-Secretary-General Ban Ki-moon: “Our struggle for global sustainability will be won or lost in our cities”
- 17. #enuBschool 4. Call for more holistic approaches to business excellence to bring about systemic change Purpose-driven: • Creating value • Demonstrating values Holistic & systematic: • Capturing value beyond the firm boundary Putting values into purposeful action: • Leadership • (Disruptive) innovation • Collaborative / Stakeholder integration • Sustainability Results that matter: • Stakeholders AND Shareholders Impact: • Local to global / Next gen / New agenda • ‘I’, ‘we’ in the context of ‘us’The new EFQM Model (2020)
- 18. #enuBschool
- 19. #enuBschool 5. Next Generation of Leaders • Cost of doing nothing … ? • Opportunities in abundance
- 20. #enuBschool “O wad some Power the giftie gie us, To see oursels as ithers see us!” Robert Burns - To a Louse (1786) “at the end of which I shall probably be dead” (H.R.H the Prince of Wales, World Economic Forum, 22/1/20)
Notas del editor
- Q: how well equipped
- SDGs offer a blueprint for a “better world” by 2030 Opportunities are in abundance Scotland provides a beacon of hope – NPF, SDG network, Scotland Can B, Scottish Business Pledge, Glasgow COP26 Glasgow, Edinburgh “Sustainability is won or lost in our cities” - It’s all about people and place – bound by our relationships not necessary artificial boundaries such as sectors Post-Brexit leaders will call for more holistic and systemic approaches to Excellence - Leadership, Innovation & Sustainability are key enablers recognised in the new EFQM model Scotland provides a beacon of hope – the challenge is set in the SDGs, embedded in the NPF, Scottish Business Pledge & Scotland CAN B initiative Competitive advantage is deep rooted in the ‘natural environment’ & ‘people’ – it’s relational, we co-exist in ‘communities’ in articifical boundaries Capitalism is due a reset – this is the new agenda (ft.com, 2019) Consensus emerging that purpose-driven businesses “do well by doing good” by “putting purpose beyond profit” – , particularly the ‘Bcorp’ movement Let’s discuss our understanding of the term ‘value’ Rise of the purpose-driven business Systemic change starts with an ‘I’ … moves to ‘we’ and sees ‘us’ Post-reductionist period calls for holistic approaches to excellence Enablers: Leadership, Innovation & Sustainability
- Climate change is humanities greatest threat (HRH Prince Charles, 22.1.20) Circular Edinburgh hotspot – potential £1bn boom (Edinburgh Chamber of Commerce, 2019) “Systems Change not Climate Change”
- Capitalism is due a reset – this is the new agenda (ft.com, 2019) ‘inclusive capitalism’ is at the heart of the Scottish approach (Scotland’s Economic Strategy, 2015) for a competitive & fairer Scotland
- “The social responsibility of business is to increase its profits” (Friedman, 1970) as long as it stays within the rules of the game (no deception or fraud) Business people are experts at making money not social policy Should be left to government & social service agencies
- Capitalism is due a reset – this is the new agenda (ft.com, 2019) ‘inclusive capitalism’ is at the heart of the Scottish approach (Scotland’s Economic Strategy, 2015) for a competitive & fairer Scotland
- “Business for Good” is part of Scotland’s “CAN Do/B” culture Emerging consensus that you “do well by doing good” Emerging eco-system in purpose-driven business that put “purpose beyond profit” Sustainability is ‘local’ – people & place are bounded by their relationships Conduits can bring about a meaningful engagement in cross-sector partnerships to co-create solutions
- Relevance of model Call for more holistic approaches to business excellence to bring about systemic change Leadership, Innovation & Sustainability are key enablers recognised in the new EFQM model Competitive advantage deep rooted in the ‘natural environment’ and ‘relational’ Let’s not get hung up on the term ‘value’ Systemic change and value creation starts with an ‘I’ … moves to ‘we’ and sees ‘us’