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Moms and Media 2011 by Edison Research
1.
Moms and Media
2011
2.
Methodology Overview • In
February 2011, Arbitron and Edison Research conducted a national telephone survey (landline and cell phone) of 2,020 people aged 12 and older • The sample yielded 330 Moms • “Mom” is defined as a woman having a child under 18 living in her household • This recent study is one in a series that has been conducted since 1998 which allows for tracking data © 2010 Arbitron Inc./Edison Research
3.
Today’s Moms Are
Not Their Mothers Today’s Mom is “THE” demographic group to target Mom is the Chief Purchasing Officer of the household • She has buying power and advertising influence • Technology is her friend, not foe • To reach her is to understand her Marketing to Moms has exploded • Internet is key to Mom; she’s online more than average • Social networking is changing the pathway to Moms • Her cell phone is not just for emergencies; its her connection and she won’t be without it Mom is unique in her media habits • She embraces modern technology for its convenience • But she still engages in traditional forms like radio, striking a balance that suits her busy 2011 lifestyle © 2010 Arbitron Inc./Edison Research
4.
The Moms in
‘Moms and Media’ Employment status: Full-time Part-time 44% 16% Temporarily unemployed 8% Student Homemaker 6% Retired 21% 5% © 2010 Arbitron Inc./Edison Research
5.
The Moms in
‘Moms and Media’ Age: 18-24 25-34 14% 29% 45+ 24% 35-44 33% © 2010 Arbitron Inc./Edison Research
6.
Moms Must Stay
Online to Get Things Done
7.
Availability of Internet
access has allowed Moms to move online % with Internet Access From any Location 2011 90% 2006 88% 2001 68% © 2010 Arbitron Inc./Edison Research
8.
Moms spend more
time online than others 12+ Hours spent online in the past 24 hours (HH:MM) 2:36 2011 2:22 Moms lead 2:04 by 14 min. 2010 1:56 in 2011 1:47 2009 1:46 1:34 2008 1:32 Moms 1:31 2007 Respondents 12+ 1:30 1:41 2006 1:32 1:29 2005 1:23 © 2010 Arbitron Inc./Edison Research
9.
Internet is second
only to television for news in the metro “Among Internet, television, radio and newspapers, which one do you use most for news/information about your metro area?” Modern Moms don’t have 44% time to read newspapers the way their Mothers did. 29% 10% 12% Internet Television Radio Newspapers © 2010 Arbitron Inc./Edison Research
10.
Internet in now
undeniably the ‘Most Essential’ medium for Mom “Among Internet, television, radio and newspapers, which one is most essential to your life?” 2002 2011 50% 40% 30% 31% 17% 11% 8% 3% Internet Television Radio Newspapers Base: All Moms © 2010 Arbitron Inc./Edison Research
11.
Internet has made
tremendous gains with Moms Self-reported hours spent with media in the last 24 hours (HH:MM) 3:31 Watching 2011 Television 3:22 2001 2:36 The Internet 0:40 Listening to 2:17 the Radio 2:35 0:15 Reading Newspapers 0:25 © 2010 Arbitron Inc./Edison Research
12.
One quarter of
Moms now have three or more computers % With Three or More Working Computers in Household 26% 23% 17% 2007 2009 2011 © 2010 Arbitron Inc./Edison Research
13.
Household Wi-Fi continues
to rise % of Moms With Wi-Fi Network in Household 60% 53% 2010 2011 Base: All Moms © 2010 Arbitron Inc./Edison Research
14.
Moms Are Social
15.
Moms are well
aware of Facebook % of Moms who have heard of Facebook 95% 91% 80% 51% 2008 2009 2010 2011 © 2010 Arbitron Inc./Edison Research
16.
Moms have a
face on Facebook % of Moms who have a profile page on Facebook 62% 50% 21% 9% 2008 2009 2010 2011 © 2010 Arbitron Inc./Edison Research
17.
Moms have more
presence on Facebook than Dads Moms vs. Dads with profile page on Facebook 62% 56% Moms Dads © 2010 Arbitron Inc./Edison Research
18.
Moms are social
networking more times per day than Dads Moms & Dads using social networking Web sites or services several times per day 37% 2011 Moms 30% Dads 32% 2010 20% 18% 2009 11% 11% 2008 5% Base: Those who have a profile page on a social networking site © 2010 Arbitron Inc./Edison Research
19.
Moms are updating
status via the web site % who ever post status updates to any social networking web sites or services 2010 2011 Yes Yes 70% 58% No No 30% 42% Base: Moms who use social networking web sites or services © 2010 Arbitron Inc./Edison Research
20.
More Moms are
social networking via mobile phone % who ever access social networking web sites or services using a mobile phone. 2010 2011 Yes Yes 52% 33% No No 67% 48% Base: Moms who use social networking web sites or services © 2010 Arbitron Inc./Edison Research
21.
Moms use mobile
phones for social networking slightly more than Dads Moms vs. Dads accessing social networking web sites or services using a mobile phone Moms Dads Yes Yes 52% 47% No No 53% 48% Base: Those who use social networking web sites or services © 2010 Arbitron Inc./Edison Research
22.
Posting via mobile
phone is on the rise “How often do you update your status on social networks by mobile phone?” Several At least times Nearly once per At least once Never update per day every day week per month this way 2011 19 10 27 16 29 2010 11 10 17 10 53 0 20 40 60 80 100 Base: Moms who post status updates to social networking Web sites © 2010 Arbitron Inc./Edison Research
23.
Moms show some
concern about privacy on Facebook “How do you feel about the privacy of your personal information on Facebook?” Very Concerned Somewhat 31% Concerned 19% Don't Know 9% Not At All Slightly Concerned Concerned 25% 16% Base: Moms who are familiar with Facebook © 2010 Arbitron Inc./Edison Research
24.
Moms know about
Twitter % of Moms who have heard of Twitter 92% 87% 21% 6% 2008 2009 2010 2011 © 2010 Arbitron Inc./Edison Research
25.
Moms are still
not Tweeting % who currently ever use Twitter 2010 2011 No No 92% 91% Yes Yes 9% 8% © 2010 Arbitron Inc./Edison Research
26.
More than one
third of Moms follow brands % of Moms who follow a company or brand on social media 35% 18% 2010 2011 Base: Moms who use social networking web sites or services © 2010 Arbitron Inc./Edison Research
27.
Moms follow brands
more than Dads Moms vs. Dads following a company or brand on social media 35% 25% Moms Dads Base: Those who use social networking web sites or services © 2010 Arbitron Inc./Edison Research
28.
Facebook is the
only site for Moms to follow brands “Which social networking site or service do you use most to connect with brands or products?” All Others 11% Facebook 89% Base: Those who follow companies or brands on social networking sites © 2010 Arbitron Inc./Edison Research
29.
Moms Are Mobile
30.
Moms are out
ahead with smartphones % who own a smartphone 36% 2011 31% 15% 2010 Moms 14% Respondents 12+ 8% 2009 10% © 2010 Arbitron Inc./Edison Research
31.
Moms are using
cell phone tools regularly % of cell phone Moms vs. smartphone Moms who do each activity several times per day on their mobile phone Calling 78% 83% 71% Texting 83% Internet Browsing 23% 43% 18% Cell phone users Social Networking 29% 12% Smartphone users Listening to Downloaded Music 20% Playing Games 10% 20% Listening to AM/FM 5% 10% Watching Video 4% 9% Purchasing Apps 2% 5% © 2010 Arbitron Inc./Edison Research
32.
Moms balance traditional
and modern media:
33.
Moms are still
listening to AM/FM radio “Have you listened to any AM/FM radio stations in the last week?” 2011 Yes 89% No 11% © 2010 Arbitron Inc./Edison Research
34.
Moms are more
likely to choose Radio for new music Which one do you turn to FIRST to learn about new music? Moms Respondents 12+ Radio has a much 53% bigger lead over Internet with Moms than it does with 12+ 39% 29% 32% 9% 10% 0% 1% Internet Television Radio Newspapers © 2010 Arbitron Inc./Edison Research
35.
Moms are listening
to radio at work slightly more than those 12+ “Do you currently ever listen to the radio while at work?” Moms Respondents 12+ Yes Yes 48% 44% No No 56% 52% Base: Those who are employed full or part-time © 2010 Arbitron Inc./Edison Research
36.
Non-traditional listening is
having an impact; but regular radio wins at work “Thinking about how you listen to the radio while at work, do you most often listen to…” 76% A station on a regular radio 77% Moms Radio stations on 24% Respondents 12+ your computer over the Internet 21% Base: Those who listen to the radio at work © 2010 Arbitron Inc./Edison Research
37.
DVR is emerging
as the way Moms watch TV % of Moms who own or use a Digital Video Recorder 44% 41% 38% 28% 30% 2007 2008 2009 2010 2011 © 2010 Arbitron Inc./Edison Research
38.
Moms are watching
DVR more than Dads % of Moms & Dads who watch time shifted programming recorded from DVR Moms Dads 39% 40% 33% 31% 28% 27% Nearly All The Times You Not All The Time, But At Less Than Half the Time Watch TV Least Half You Watch Base: Those who own or use DVR © 2010 Arbitron Inc./Edison Research
39.
DVR Moms are
not watching commercials “How often do you fast-forward or skip through commercials when you watch time- shifted programming recorded from your DVR?” Almost every time 82% Most of the times 15% Some of the times 3% Base: Moms who watch time shifted programming from DVR at least half the time they watch TV © 2010 Arbitron Inc./Edison Research
40.
Moms watching video
over the Internet has grown “Have you successfully connected and viewed video over the Internet?” 2001 2011 No No 86% 37% Yes 14% Yes 63% Base: Moms with Internet Access © 2010 Arbitron Inc./Edison Research
41.
Moms’ Internet video
viewing is consistent with those 12+ “Have you viewed video over the Internet…” Moms Respondents 12+ 63% 62% 48% 49% 36% 38% Ever Last Month Last Week Base: Have Internet Access © 2010 Arbitron Inc./Edison Research
42.
Moms are watching
Internet video less than Dads “Have you viewed video over the Internet…” Moms Dads 70% 63% 57% 48% 49% 36% Ever Last Month Last Week Base: Have Internet Access © 2010 Arbitron Inc./Edison Research
43.
What do Moms
really like? % of Moms who “like” or “really like” each activity Using Apple iPod 94% Using DVR 86% Using an Apple iPhone 85% Listening to AM/FM radio 77% Watching TV 75% Using your cell phone 73% Using Facebook 70% Watching Internet video 65% Listening to Internet radio 63% Using Twitter 48% Base: Moms who use/own each item © 2010 Arbitron Inc./Edison Research
44.
One Quarter of
Moms would keep Facebook and eliminate TV “Suppose you could never watch television again OR you could never use Facebook again. Which would you be more willing to eliminate from your life?” 74% 24% Keep Facebook (eliminate TV) Keep TV (eliminate Facebook) Base: those who have profile page on Facebook © 2010 Arbitron Inc./Edison Research
45.
Smartphones trump TV
for both Moms and Dads in 2011 “Suppose you could never watch television again OR you could never use your smartphone again. Which would you be more willing to eliminate from your life?” Moms Dads 60% 55% 42% 38% Keep smartphone (eliminate TV) Keep TV (eliminate smartphone) Base: those who own smartphone but not I-Phone © 2010 Arbitron Inc./Edison Research
46.
Conclusions
47.
Implications from
Moms and Media 2011 • Moms will continue to embrace technology to keep connected; especially cell phone and Wi-Fi • Smartphone usage by Moms will increase even more as its functionality continues to assert itself as invaluable • Following brands on social media (Facebook) is expected to grow as it becomes even more integrated into marketing and advertising • Engaging with social media via mobile phone will continue to grow as the technology and availability advances • Keep an eye on Moms using Twitter; in order for usage to grow it needs to prove itself as a useful tool worthy of her time © 2010 Arbitron Inc./Edison Research
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