1. IBM e-business Hosting Services The Cisco Powered Network and Dedicated Hosting Architectures January 2002
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13. Cisco Dedicated Hosting Architecture Small Medium Large SCA 11000 SCA 11000 CE 507 CE 560 IDS 4230 IDS 4230 2621 2651 HSE HSE CTE 1400 CTE 1400 PIX 525 PIX 525 7200 Content Engine Intrusion Detection Back-End Router SSL Termination Monitoring Multiple ISPs (BGP) Wireless Support Additional Firewalls Additional L3 Functionality 2621 3620 SCA 11000 CE 560 IDS 4230 2651 HSE CTE 1400 PIX 535 7200 3640 Basic bundles – rest are options Cat 2980 GA Cat 4006 CSS 11051 CSS 11151 PIX 525 PIX 525 Layer 2 Switch Content Switch Firewall Cat 6509 CSS 11155 PIX 535 Cisco DHA is a set of network equipment, dedicated for each enterprise customer, for deployment in a cage or rack in IBM’s data centers. Each Bundle Also has a High Availability Scenario
14. Benefits of Cisco Dedicated Hosting Architectures Ease of deployment Single point of support Ease of management Best-of-breed products Faster time-to-service Better SLAs – flexible, scalable, and reliable Comfort factor – all Cisco equipment Facilities Hosting/ Co-location Service Managed Hosting/ e-business Hosting/ e-sourcing If Enterprise Wants to Outsource Cisco DHA Value Proposition DHA comes with easy to use deployment guides Cisco is the single point of support for all networking issues HSE Management Product makes monitoring and daily management easy Cisco has industry-leading L2-L7 products DHAs are prearchitected, making it easier for IGS to design and install the enterprise web/e-commerce site The DHAs have been tested and verified for inter-operability. This enables IGS to offer industry leading SLAs. Cisco has industry-leading L2-L7 products IGS provides Cisco Network Bundle (DHA) to Enterprise customer IGS or customer- owned equipment.
One of the key advantages to web hosting outsourcing is cost savings. This data is straight from the analysts. The chart shows the results of a study done by Morgan Stanley, clearly pointing up three key advantages to hosting: performance, cost savings, and access to skills.
Canada Professionals: 10,100 US Professionals: 53,700 LA Professionals: 6,250 EMEA Professionals: 50,300 AP Professionals: 17,750 Total IGS Professionals: 138,100
Slide Content: Hosting represents the first wave of e-sourcing, which promises customers new capabilities and improved efficiencies through the network delivery of IT infrastructure, applications and processes. Integral to IBM’s strategy, we are investing heavily in a global hosting infrastructure that enables these capabilities. The YELLOW sites are our Service Delivery Centers (SDC’s) and the WHITE sites are our e-business Hosting Centers (eBHC’s) located in our partner facilities (Qwest, AT&T, and Equinix). The primary difference is that the partner facilities are designed to allow physical customer access while the SDC’s are accessible to privileged IBM employees only. Customers can gain access in an SDC but it’s an exception basis and by IBM escort only. Differentiators: The Global continuity of infrastructure, tools and process is the biggest differentiator for IBM. Most competitors have some geographic diversity but they typically achieve it through acquisitions, partnerships or marketing alliances. The problem is that these where all separate entities at one time and they all invested in infrastructures, tools, skills and processes that may not be compatible with the hosters other sites or services. Plus the expense and pain to make them homogenous maybe prohibitive in today’s market. Customers procuring services from an alliance need to be particularly careful since they are assuming more risk than if they were dealing with a single vendor that assumes the responsibility for all the services delivered. Customers have to be concerned about options in case the partnerships dissolve. What happens If one part of the contract performs below par, does the customer have the right to employ another firm? IBM is often the number 1 revenue generator for our partners, but we just don’t resell their products or services. We work with them on new technologies, drivers, software, and components so the relationship typically runs much deeper than many of the “press release” partnerships we see in the industry today.
Some benefits of relying on Cisco Technology-- Self-managed enterprises can leverage expertly sized, industry-leading Cisco components knowing that additional managed services can be added without costly network redesigns and outages. Enterprises that outsource critical Web applications can leverage the skills and experience of IBM Global Services with the reliability and scalability of a Cisco networked infrastructure to deliver dependable service level agreements.
The IBM/Cisco hosting environment---- Includes Dedicated Logical Network Design Template Single or Double Layer Options SPOF or High Availability Options Rack Layout Design Multiple Tier 1 ISP Internet Connectivity IBM Secure Administrative Access Segment Space – ½ or Full Cabinet(s) or Cage(s) Racks, Patch Panels, Cabling & Power Implementation and Management Options Project Management Layer 2 Switch Services Layer 3 FW Services Account Management Unified Infrastructure SLA’s available Optional Services Procurement Implementation Infrastructure Management Server Management Middleware Support Application Management Stress Testing Help Desk Security Services VPN Service Layer 4-7 Load Balancing Services Project Office
At the heart of the IBM and Cisco hosting solution is the Cisco Dedicated Hosting Architecture (DHA). The Cisco DHA consists of pre-tested, pre-integrated networking component bundles deployed in IBM e-business Hosting Centers. These bundles are designed for small, medium, or large hosting needs. Offering flexibility and manageability, the pre-configured bundles provide businesses with easier deployment, a single point of contact for support, and faster time to benefit.
Summary… Cisco is the worldwide leader in networking components for the Internet Managed Hosting Services is IBM’s core business Financially stable and investing in the future A network of multiple Tier 1 backbones that is global, fast, and highly reliable Flexible Web Hosting infrastructures: Reliable, scalable, and manageable Proactive and comprehensive management service options Focused, responsive support Experienced, skilled and disciplined resources Mature defined processes Competitive measurable SLA’s Integrated repeatable solutions by industry leaders Flexibility to add or subtract services and support as needed
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