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+      Keyword
    Discovery and
     „Damn‟ How
    Do I Measure
       Success!


                    Barbara Coll, CEO
                    WebMama.com Inc.
                    @webmama
                    #eMetrics
                    Toronto 2013
+
    Search Visibility
    “SEO has evolved: from a narrow focus on
    optimization, to a broad focus on search
    visibility.” -- webmama, 2013
CEO
  +
EGO
+
    Factors Effecting Rankings
    Warning: Your computer may show different search
    results than my computer, or phone, or tablet, or …
       IP Address / Server Location      Domain of Origin

       Click History                     Social Signals
           paid or organic                   Who‟s in your circles?
           YouTube                           What did you just tweet?
           Images
                                          Device
       Browsing History

       Logged in?                        Browser
+


    You Need to
    be VISIBLE
    Where Your
    Audience is
    SEARCHING
+
    Sources Used – Recent Keyword
    Project
                                               Readwriteweb.com
       Corporate Website
                                               Wikipedia
       Company employees
                                               Competitor Sites
       YouTube
           Corporate Site                     Competitive Analysis Tools
           Related Video Descriptions             SEMRush.com
           Category tags
                                                   Compete.com
       Internal Messaging Documents From          iSpionage.com
        Product Marketing
                                               Opensiteexplorer.org
       Corporate Twitter Accounts
                                               Keyword Expansion Tools
       Site Scraping Tools
                                                   Wordtracker
                                                   Google Keyword Tool
       Google Keyword Tool
                                               Wordle.net
       Webconfs.comKeyword Density
+




    The End Result
+
    Case Study – Legacy Words


    Contact Center    • Call Center

      Accounting
       Software
                      • Quickbooks

    Interconnection
       Ecosystem
                      •Data Center
+
    Keyword Research – Metrics
    Required of Analytics Team
       Paid Search – From SEM Campaigns
           Keyword expansion (given basic set of words)
           Volume
           Conversion Data

       Organic Traffic – From Analytics Tool
           Current referring keywords

       Webmaster Tools Data (Google)
           Search Queries (impressions)
           Clicks
           Link anchor text

       Internal Search Keywords
+
    Why You Attended My Session?
+
    Dreaded “Not Provided”




              Brand    NOPE!



                  Useful
+
    1 - Referring Keyword Information
    Use what‟s available. Map to „Not Provided‟.
+
    2 - Other Search Engines
    Bing and Yahoo Statistics
+ Create an Advanced Segment to Look
  Deeply at „Not Provided‟ Traffic

 3 – Where are the People Landing?


 4 – Is it Brand Traffic?
        Is the performance similar to Brand keyword
 search behavior in paid
        Is the performance similar to Brand keyword
 search behavior in „provided‟ keywords
+
    5 - Special Cases
                                                      Online Applications


                   GEEKS                       New or Returning Visitors
                                                   Do you have an online
       Always logged in!                           applications where customers
                                                    are using search engines as
       IT product – they are in „not               navigation devices
        provided‟


                     B2B

       Metrics is trials/demos not sales
        necessarily
+
    6 – Paid Search
+
    7 – Webmaster Tools - Queries
        Sort by Click – Shows Searches that Bring
        the MOST Traffic
+ 8 – Webmaster Tools - Queries
    Sort by CTR – Shows Success of Searches
     That Brought Traffic
+
    Questions to Ask About Queries

     Arethey qualified – from your keyword discovery
     results?

     Are   they the queries you expected?

     Are   there any missing?
+
    Value of Not Provided Visitor
    Landing Page – Content Flow
    (home page – exit page would be fine)

      Landson Home Page and moves on todownload
       demo = $??

      Lands/Moves   On To White Paper Download = $??

      Lands   on Job Page = $??
+
Flag Opportunities for
Improvement for
Content Optimization,
SEO Components,
Internal Linking

Talk to Marketing and
Sales
Obtaining for FREE the Value of
    a Single Organic Search
    Keyword is Becoming History

+
    Sorry…..
+
    Sources of Information on „Not
    Provided‟
       AvinashKaushik – Smarter Data Analysis of Google‟s https (not
        provided) change: 5 steps
        http://www.kaushik.net/avinash/google-secure-search-keyword-
        data-analysis/

       KISSmetrics – How to Unlock Your „Not Provided‟ Keywords in
        Google Analytics
        http://blog.kissmetrics.com/unlock-keyword-not-provided/

       Me

       http://googlewebmastercentral.blogspot.com/2013/02/make-
        most-of-search-queries-in.html
Thank You.
Barbara Coll, CEO,
     +
WebMama.com Inc.
@webmama

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Keyword Discovery and 'Damn' How Do I Measure Success?

  • 1. + Keyword Discovery and „Damn‟ How Do I Measure Success! Barbara Coll, CEO WebMama.com Inc. @webmama #eMetrics Toronto 2013
  • 2. + Search Visibility “SEO has evolved: from a narrow focus on optimization, to a broad focus on search visibility.” -- webmama, 2013
  • 4. + Factors Effecting Rankings Warning: Your computer may show different search results than my computer, or phone, or tablet, or …  IP Address / Server Location  Domain of Origin  Click History  Social Signals  paid or organic  Who‟s in your circles?  YouTube  What did you just tweet?  Images  Device  Browsing History  Logged in?  Browser
  • 5. + You Need to be VISIBLE Where Your Audience is SEARCHING
  • 6. + Sources Used – Recent Keyword Project  Readwriteweb.com  Corporate Website  Wikipedia  Company employees  Competitor Sites  YouTube  Corporate Site  Competitive Analysis Tools  Related Video Descriptions  SEMRush.com  Category tags  Compete.com  Internal Messaging Documents From  iSpionage.com Product Marketing  Opensiteexplorer.org  Corporate Twitter Accounts  Keyword Expansion Tools  Site Scraping Tools  Wordtracker  Google Keyword Tool  Google Keyword Tool  Wordle.net  Webconfs.comKeyword Density
  • 7. + The End Result
  • 8. + Case Study – Legacy Words Contact Center • Call Center Accounting Software • Quickbooks Interconnection Ecosystem •Data Center
  • 9. + Keyword Research – Metrics Required of Analytics Team  Paid Search – From SEM Campaigns  Keyword expansion (given basic set of words)  Volume  Conversion Data  Organic Traffic – From Analytics Tool  Current referring keywords  Webmaster Tools Data (Google)  Search Queries (impressions)  Clicks  Link anchor text  Internal Search Keywords
  • 10. + Why You Attended My Session?
  • 11. + Dreaded “Not Provided” Brand NOPE! Useful
  • 12. + 1 - Referring Keyword Information Use what‟s available. Map to „Not Provided‟.
  • 13. + 2 - Other Search Engines Bing and Yahoo Statistics
  • 14. + Create an Advanced Segment to Look Deeply at „Not Provided‟ Traffic 3 – Where are the People Landing? 4 – Is it Brand Traffic? Is the performance similar to Brand keyword search behavior in paid Is the performance similar to Brand keyword search behavior in „provided‟ keywords
  • 15. + 5 - Special Cases Online Applications GEEKS  New or Returning Visitors  Do you have an online  Always logged in! applications where customers are using search engines as  IT product – they are in „not navigation devices provided‟ B2B  Metrics is trials/demos not sales necessarily
  • 16. + 6 – Paid Search
  • 17. + 7 – Webmaster Tools - Queries  Sort by Click – Shows Searches that Bring the MOST Traffic
  • 18. + 8 – Webmaster Tools - Queries  Sort by CTR – Shows Success of Searches That Brought Traffic
  • 19. + Questions to Ask About Queries  Arethey qualified – from your keyword discovery results?  Are they the queries you expected?  Are there any missing?
  • 20. + Value of Not Provided Visitor Landing Page – Content Flow (home page – exit page would be fine)  Landson Home Page and moves on todownload demo = $??  Lands/Moves On To White Paper Download = $??  Lands on Job Page = $??
  • 21. + Flag Opportunities for Improvement for Content Optimization, SEO Components, Internal Linking Talk to Marketing and Sales
  • 22. Obtaining for FREE the Value of a Single Organic Search Keyword is Becoming History + Sorry…..
  • 23. + Sources of Information on „Not Provided‟  AvinashKaushik – Smarter Data Analysis of Google‟s https (not provided) change: 5 steps http://www.kaushik.net/avinash/google-secure-search-keyword- data-analysis/  KISSmetrics – How to Unlock Your „Not Provided‟ Keywords in Google Analytics http://blog.kissmetrics.com/unlock-keyword-not-provided/  Me  http://googlewebmastercentral.blogspot.com/2013/02/make- most-of-search-queries-in.html
  • 24. Thank You. Barbara Coll, CEO, + WebMama.com Inc. @webmama

Notas del editor

  1. First talk about rankings as a bad way to measure. Why – the CEO is a good example
  2. These are the factors effecting rankings on our computer.
  3. Searchers vocabulary can often differ from internal language and even product messaging documentationNot being visible on the search terms that are most important for searchers looking for relevant products and solutions is not only a missed opportunity but also overtime will erode brand awarenessA keyword discovery will identify the phrases and words that are at the forefront of the searchers mind when seeking information regarding VMware products and solutions.
  4. Compare performance of Brand Traffic to see if it is similar to other brand traffic from given referring keywords.
  5. As questions: Are they the ones you expected? Are they qualified or unqualified?
  6. As questions: Is the page bringing the customer what they expected. Does it match the keyword discovery.