Live Chat Service Our Live chat service for website makes your business website experience more users friendly and informative. Now your website visitor doesn’t have to wait for any email response to know more about your product, your service or about your company. Our Live chat service for website keeps a track of how long a visitor is viewing your website and accordingly automatically triggers and initiate Live chat conversation with your visitor. Do not let your customers wander around your website - make sure they know you really care about their business and make a sale! How our Live Chat Service for websites can help you in growing your business ! Chat converts 30% more visits into sales Visitors who chat are 3 times more likely to buy Chatters buy more – their average order is 35% greater Chat pro-actively averts shopping cart abandonment - See more at: http://www.webxion.com/live-chat-service.php To know more visit : www.WebXion.com

1. www.WebXion.com
- Your Business Solution Partner
Web Services | Business Solutions | IT Consulting Services

2. About Us
www.WebXion.com
WebXion was formed in 2009 with a vision to offer value-for-money, web based services. And today, we
had expanded from being just a Domain Name Registration and Web-Hosting service provider to an end-
to-end Web Services , Business Solutions and IT Consulting company.
We pioneer in providing Cloud based, cost effective and user friendly business solutions !
WebXion Technologies LLP has head office in INDIA and global office in United State (USA). We are fast
growing online IT Business Solutions Service Provider Company with leading brands availing our service
across world.
To know more about our organization, kindly visit : www.WebXion.com

3. Services Portfolio
Templates
• Domain Name Service
• Web Hosting Service
• Website Designing
• Web Portal Development
• E-Commerce Solutions
• Business Email Solution
• VPS Hosting
• Dedicated Hosting
• SEO & SMO Services
• Google & Facebook Adwords
• Cloud CRM Solutions
WEB SERVICES BUSINESS SOLUTIONS IT CONSULTING SERVICES
www.WebXion.com
• BC/DR Consulting Service
• IT Cost Optimization Service
• IT Managed Services
• Bulk SMS Service
• Bulk Voice Call Service
• Bulk Email Service
• WhatsApp Marketing Service
• Live Chat Service for Websites
• Click 2 Call Service
• Missed Call Service
• Toll Free Number
• IVR / Virtual Receptionist Service
• Short Code & Long Code Service
• Cloud Attendance and Payroll

4. Live Chat Service Details
www.WebXion.com
Live Chat Overview :
●Our Live Chat package is loaded with all the features which are currently available in the industry.
Just copy-paste HTML code in your website and Live Chat Button would will be instantly
activated and visible on your website !

5. Live Chat Service – Features1
www.WebXion.com
●Ability to have multiple operators (agents) watching site
Monitor your web site with one or more operators. Create operator accounts as needed and control
the web sites they're permitted to monitor. Operators can chat privately between themselves.
●Multiple web site capability
Monitor multiple web sites and see where chat requests are coming from. One operator can manage
multiple web sites, and multiple operators can manage multiple web sites. Our live chat Service is
flexible enough to be configured to your customer support needs.
●Manual and automatic "invites“
Ask web site visitors if they need assistance by sending them an invite to chat. Displays as an 'eye-
catching' floating image that can be accepted or declined. Invites can be configured to send at a
specified time, or sent manually by the operator(s).
●Chat images with proper status shown
Allows your web site to include 'chat now with an operator' images. It automatically displays a
different image based on whether the customer support agent is available or unavailable. You
control chat acceptance status within the web-based console, and chat image changes take effect
instantly.
●Chat images can be customized
Use our default online/offline chat images or use those designed by you. You can also choose to
show an 'offline' image, or no image, when all your operators/staff are offline. The chat window
'logo' can be customized as well.

6. Live Chat Service – Features2
www.WebXion.com
●Geo-location (Geo-IP)
IP Address, domain Name, and city/state/country of origin will show for each individual visitor
entering the web site. Useful in terms of advertising, and helpful in detecting possible fraud.
●Chat history
See all your previous chat sessions on the 'Reports' page. Easily follow up with customers by
reviewing chat conversations made with your operators. 'Chats per day' bar chart offers valuable
insight into how often the live chat service is used.
●Live web site monitoring
See information about your visitors, including how they arrived (search engine, blog, advertising,
banner, etc.) and what path they've taken through (web pages viewed - "footprints") -- all in real-
time.
●Canned chat responses
Create custom canned responses to use during live chat sessions. This makes it easy to send your
responses quickly and easily.
●Visitor message center
When all operators are offline, or are too busy to accept a chat, visitors have the option to 'leave a
message'. All operators will receive notification of the message and can easily view it via the
operator console.

7. Live Chat Service – Features3
www.WebXion.com
●Chat live with visitors using SSL (Secure Sockets Layer)
Visitors will see the padlock icon in their live chat browser window letting them know the
conversation is encrypted.
●Push functionality
Using live support Service you can enter a URL into an input box and send ("push") the link to a
web site visitor, resulting in their browser going to that address. This is very useful if you want to
help them find a particular web page on your site.
●Co-browse technology
Follow along with visitors while they go through your web site with the help of an additional browser
window that shows what your customer is viewing. The customer support agent co-browse window
changes as the visitor changes pages.
●Audio and visual notifications of chat requests and chat messages typed
When a website visitors clicks on the 'chat now' image, you'll be notified via sound and visual
notification within the operator console. Sounds will occur even if operator console is minimized.
'System tray' (taskbar) notification (for those operators with/without external sound) is also
available.
●Block abusive live chat sessions
Troublesome web site visitor abusing your 'chat now' feature? Now you can ban/block those visitors
with the click of a link in the live chat Service. They'll no longer be able to initiate a chat with an
operator, and other operators will be notified of the ban.

8. Live Chat Service – Overview
www.WebXion.com
WebXion – Live Chat Service
Console Service Web Based
Chat Sessions Unlimited
Online/Offline Image
SSL Chat
Create Operators
Canned Messages
Avoids Pop-up Blockers
Push Function
Co-browse
Audio/Visual Notifications
Geo-Location
Block Abusive Users
Proactive Invites
Visitor Browser Info

9. Live Chat Service - Pricing
www.WebXion.com
Plan Cost per Agent
Xion Plan For pricing details, fill details in
Request A Quote from in Contact Us Page !
Click here ::
www.webxion.com/contactus.php
Yion Plan
Zion Plan
How our Live Chat Service can help you in growing your business !
 Chat converts 30% more visits into sales
 Visitors who chat are 3 times more likely to buy
 Chatters buy more – their average order is 35% greater
 Chat proactively averts shopping cart abandonment
Pay Less ! Get More !!
Live Chat Service Packages

10. Terms & Conditions
www.WebXion.com
● All services are Pre-Paid / Advance Payment Services only
● Service Tax (12.36%) additional
● Service activated within 1 hour of payment received
● Just copy-paste HTML code in your website and Live Chat Button would will be
instantly activated and visible on your website !
Advance Payment Options
● NetBanking (Cheque / NEFT) – For Indian Clients
● PayPal (For International Clients) – Debit /Credit Card
● CCAvenue Online Payment Gateway (For Indian Clients ) – Debit /Credit /NetBanking

11. Real-time Chat – Agent Panel Screenshot
www.WebXion.com

12. Contact Us – 24x7
Sales Team : sales@webxion.com
Billing Team : billing@webxion.com
Support Team : support@webxion.com
Live Chat :
SKYPE ID : WEBXION
www.linkedin.com/in/webxion www.twitter.com/webxion www.facebook.com/web.xion
For Latest Updates Join Us

13. WebXion Technologies LLP - Office
Global Office
( USA )
11414 W. Park Place, Suite 202,
Wisconsin, Milwaukee - 53224.
US/CA Toll Free : 1-888-213-5474
___________________________________________
Head Office
( INDIA )
204, Aryaa Prism Complex, Chakan,
Pune, Maharashtra - 410501.
Office : +91 86572-15533
Leading Business Solutions Service Provider Company !
Global Office – Milwaukee, USA
www.linkedin.com/in/webxion www.twitter.com/webxion www.facebook.com/web.xion
For Latest Updates Join Us

14. THANK YOU!
Please visit our website: www.webxion.com