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Einführung in
                             Social Media
                             für Betriebe
                          Marco Wegleiter, WEBZUCKER
                         Ortsmarketing St. Johann in Tirol
                                   20.6.2011




Tuesday, June 21, 2011
Tuesday, June 21, 2011
Tuesday, June 21, 2011
Tuesday, June 21, 2011
Tuesday, June 21, 2011
Tuesday, June 21, 2011
Tuesday, June 21, 2011
Tuesday, June 21, 2011
http://www.flickr.com/photos/wheatfields/1215722161/in/gallery-webzucker-72157626914289162/
Tuesday, June 21, 2011
http://www.flickr.com/photos/philippspreckels/


Tuesday, June 21, 2011
http://www.flickr.com/photos/snurb/


Tuesday, June 21, 2011
http://www.flickr.com/photos/digitalsextant/

Tuesday, June 21, 2011
Tuesday, June 21, 2011
Nimm 2




Tuesday, June 21, 2011
Was ist
                         „Social Media“?



Tuesday, June 21, 2011
http://www.statistik.at/web_de/statistiken/informationsgesellschaft/ikt-einsatz_in_haushalten/
                                                                                                  024571.html


Tuesday, June 21, 2011
http://www.flickr.com/photos/enso-on/2030704717




Kunden sprechen miteinander.
Tuesday, June 21, 2011
Kunden sind vernetzt.
Tuesday, June 21, 2011
Kunden sind mobil.




Tuesday, June 21, 2011
http://www.flickr.com/photos/artysmokes/2881855683




                          “Success often comes
                         to those who just show
                                            up.”
                                      -Woody Allen
Tuesday, June 21, 2011
http://www.theconversationprism.com


Tuesday, June 21, 2011
Tuesday, June 21, 2011
Social Media Beispiele




Tuesday, June 21, 2011
Tuesday, June 21, 2011
Tuesday, June 21, 2011
Social Media im Wandel




                    Gestern                                       Heute
                              http://www.baekdal.com/insights/no-facebook-is-not-killing-your-website-new-user-behavior-is




Tuesday, June 21, 2011
Einsatzmöglichkeiten




Tuesday, June 21, 2011
Nielsen Regel: 90-9-1
             „90% der Nutzer lesen und schauen nur

             zu,

             9% der Nutzer beteiligen sich von Zeit zu

             Zeit, und nur 1% der Nutzer tragen

             proaktiv Content bei, von ihnen stammen
                                   http://de.wikipedia.org/wiki/Jakob_Nielsen_(Webdesignexperte)




Tuesday, June 21, 2011
Was will eine
                         Community?




Tuesday, June 21, 2011
Tuesday, June 21, 2011
Tuesday, June 21, 2011
Social Media Revolution
                          2011




    http://www.youtube.com/watch?v=3SuNx0UrnEo
Tuesday, June 21, 2011
Blogs



Tuesday, June 21, 2011
Tuesday, June 21, 2011
Tuesday, June 21, 2011
Tuesday, June 21, 2011
Tuesday, June 21, 2011
Tuesday, June 21, 2011
Wie funktioniert ein
                                Blog?
                  • Unternehmensmagazin mit News-
                    Artikeln
                  • Ermöglichen eine hohe Anzahl an
                    Lesern
                  • Die Artikel sind kommentierbar
                  • Blogs werden gelesen, verlinkt und
                    zitiert
                  • Dienen eine Community zu bilden
                  • Helfen Beziehungen aufzubauen


Tuesday, June 21, 2011
Tuesday, June 21, 2011
Tuesday, June 21, 2011
Tuesday, June 21, 2011
Was ist erlaubt?
                  • Gesetzliche Vorschriften
                    • Z.B. das Urheberrecht beachten
                  • Plattformabhängige Vorschriften
                    • Z.B. Facebook Promotion-Guidelines
                  • „Marketing-Regeln“
                    • Z.B. Spam vermeiden
                  • Community-Regeln
                    • Z.B. Dialoge führen


Tuesday, June 21, 2011
Tuesday, June 21, 2011
Tuesday, June 21, 2011
Tuesday, June 21, 2011
Tuesday, June 21, 2011
Tuesday, June 21, 2011
Tuesday, June 21, 2011
Mobile Nutzung



Tuesday, June 21, 2011
Tuesday, June 21, 2011
Tuesday, June 21, 2011
Tuesday, June 21, 2011
Tuesday, June 21, 2011
Tuesday, June 21, 2011
Tuesday, June 21, 2011
Flickr



Tuesday, June 21, 2011
Tuesday, June 21, 2011
Tuesday, June 21, 2011
Tuesday, June 21, 2011
Websites



Tuesday, June 21, 2011
Tuesday, June 21, 2011
Tuesday, June 21, 2011
Tuesday, June 21, 2011
Tuesday, June 21, 2011
Tuesday, June 21, 2011
Tuesday, June 21, 2011
Tuesday, June 21, 2011
Tuesday, June 21, 2011
Facebook führt




Tuesday, June 21, 2011
Facebook in Österreich




                                        http://socialmediaradar.at


Tuesday, June 21, 2011
Tuesday, June 21, 2011
Wie funktioniert
                              Facebook?
                  •      Edge Rank
                  •      Freundesnetzwerk
                  •      Durchschnittlich 140 Freunde/User
                  •      „Gefällt mir“ sehen alle Freunde
                  •      Unternehmens-Seiten
                  •      Gruppen für Themen
                  •      Virale Effekte
                  •      Auch Websites „verlikebar“

Tuesday, June 21, 2011
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http://www.facebook.com/brandpermissions/logos.php




Tuesday, June 21, 2011
Tuesday, June 21, 2011
Tuesday, June 21, 2011
Tuesday, June 21, 2011
http://www.facebookbiz.de/artikel/kunden-support-auf-facebook-am-bsp-von-notebooksbilliger-de




Tuesday, June 21, 2011
Tuesday, June 21, 2011
Tuesday, June 21, 2011
Tuesday, June 21, 2011
Tatoo




Tuesday, June 21, 2011
Tuesday, June 21, 2011
Tuesday, June 21, 2011
http://apps.asterisq.com/mentionmap/#user-mymuesli

Tuesday, June 21, 2011
Tuesday, June 21, 2011
Wie funktioniert
                               Twitter?
                  •      Informationen verbreiten
                  •      „SMS des Internets“
                  •      140 Zeichen „Tweets“
                  •      Follower & Following
                  •      Recherche
                  •      Schnell
                  •      Mobil
                  •      Öffentlich


Tuesday, June 21, 2011
Twitter-Nutzung in Österreich




                              http://socialmediaradar.at


Tuesday, June 21, 2011
Tuesday, June 21, 2011
Voraussetzungen



Tuesday, June 21, 2011
Friendship Machine




Tuesday, June 21, 2011
To Do‘s für Unternehmen




Tuesday, June 21, 2011
Strategie!?




               http://www.flickr.com/photos/23296316@N08/5553384820/



Tuesday, June 21, 2011
Marketing Mix.




Tuesday, June 21, 2011
User hören nicht zu.




                         http://www.flickr.com/photos/utekoehler/4902359443/


Tuesday, June 21, 2011
http://www.flickr.com/photos/nanyleon/235472410




                         Kunden einbinden.




Tuesday, June 21, 2011
Seien Sie anders.




                              http://www.flickr.com/photos/korom/5075438428


Tuesday, June 21, 2011
Den Kunden zuhören.
Tuesday, June 21, 2011
http://www.flickr.com/photos/25157061@N05/5670075357/




Tuesday, June 21, 2011
                         Marken sind Geschichten.
http://www.flickr.com/photos/paperpariah/2446224424




        Wo ist das Risiko?
Tuesday, June 21, 2011
Was kostet‘s?
Tuesday, June 21, 2011
Vorteile Social Media


                  • Interaktionsmöglichkeit
                  • Aktualität
                  • Schnelligkeit
                  • Große Reichweite



Tuesday, June 21, 2011
Wie geht‘s?




                         http://www.flickr.com/photos/laindemacias/3415550440



Tuesday, June 21, 2011
Tuesday, June 21, 2011
WEBZUCKER - Ing. Mag. Marco Wegleiter
                Social Media Marketing Agentur & Unternehmensberatung
                Wissenstransfer • Konzeption • Umsetzung • Betreuung

                SOHO 2.0 Penthouse Office 12
                Grabenweg 68
                A-6020 Innsbruck
                Tel.: +43 699 129 24 106
                E-Mail: marco.wegleiter@webzucker.at

                www.webzucker.at
                facebook.com/webzucker
                twitter.com/marcowegleiter
                xing.com/profile/marco_wegleiter



                Sie sind Hotelier und haben kalte Betten? www.zimmerbelegt.at


Tuesday, June 21, 2011

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