This document discusses managing content across multiple repositories and systems. It notes that content is siloed and difficult to find and access, posing challenges for businesses. It introduces Content as a Service (CaaS) and the Content Management Interoperability Services (CMIS) standard, which defines a common way to access and work with content from any CMIS-compliant system. CMIS aims to address barriers around content findability, accessibility, and growth by providing a single logical view and common interface for content across repositories. The standard is gaining adoption and could help make it easier for applications and systems to work with distributed content.

1. Building a Global View of
Your Data
Dick Weisinger
dweisinger@formtek.com
Twitter: @DickAtFormtek
May 20, 2010 Gilbane SF 2010

2. Agenda
A d
 Introduction
 Why Content is Important for Businesses
 Challenges of Managing Content
 Content as a Service (CaaS)
 CMIS: a new standard to access content
– History
– Use Cases

3. Who
Wh am I?
 Dick Weisinger
 Vice President and
Chief Technologist, Formtek, Inc
g , ,
 20+ years of experience in Content, Document,
Image, and Records Management
g , g
 Regular blogger at
http://www.formtek.com/blog
http://keytocontent.blogspot.com

4. Formtek?
F t k?
 An ECM software and services company
 Experts in general ECM and CM space
 Expertise in engineering data management
 Formtek Orion ECM Software
 Alfresco Gold Integration Partner
g
– Largest privately-owned Open Source Company
– Sharepoint-like Collaboration Features
– First Implementation of CMIS 1.0 Standard

5. High Q lit I f
Hi h Quality Information
ti
 Can help Businesses:
– Make Better Decisions
– Serve Customers Better
– Gain Competitive Advantage
Business Intelligence is the #1 priority of 1500 CEOs
Gartner, 2009
From www.foresightwm.co.uk

6. 85% of organizations say Information is a
strategic Business Asset.
95% of organizations say Information is
essential to Business Success.
Forbes survey: Managing Information in the Enterprise, April 2010

7. Ackoff’s
A k ff’ DIKW Hi
Hierarchy
h
1989
Strategy
Content grounds the Intelligence
Wisdom
Business Intelligence
g Content
Pyramid CIS Pyramid
Knowledge
Information
Content
Data

8. Content i Ki
C t t is King
Source: Wikimedia Commons

9. The Problem
Th P bl
 Content is a Vital Asset to Businesses
But…
 Problem: Content is too hard
– Too Hard to Find
– Too Hard to Access
– And.. Much much too much of it

10. Barriers to Unifying Content
B i t U if i C t t
 Findability
– 62% say findability is “imperative or
significant” to their business success – AIIM
– Half say they can’t find the data they need –
Forrester Research
– 72% of business users say they can find
content easier on the internet than within
their enterprise – AIIM
– 80% of a BI projects revolves around content
integration – finding, identifying and profiling
– Forrester Research

11. Barriers to Unifying Content
B i t U if i C t t
 Accessibility
– Content is often siloed across multiple
systems, repositories, and spreadsheets

12. Barriers to Unifying Content
B i t U if i C t t
 Content Growth
– Enterprise data volume doubles every 18
months – Gartner Research / IDC

13. If HP knew what HP knows we
knows,
would be three times as
profitable.
fit bl
-- Lew Platt
Former CEO of Hewlett-Packard

14. The Network is the Computer
-- Sun Microsystems
The Network is the Content

15. Content R id
C t t Resides in Repositories
i R it i
Storage
Capture
Full-Text Indexes
Metadata
Storage
Security
y
Volume
Services

16. Multiple R
M lti l Repositories
it i
>6
DM WCM

17. Application Repositories
A li ti R it i
 Often the application is inseparable from
the data repository

18. Social Media R
S i l M di Repositories
it i
Wiki
k Blog
Bl Collaboration
C ll b ti
Social Networks Microblogging

19. The Cloud
Th Cl d & H b id S t
Hybrid Systems

20. Siloed Content
Sil d C t t
 Structured Data (Database)
 Unstructured Data
 Communication Streams
 Social Media Streams
 Enterprise Applications
 Cloud Applications
Photo by ZoomZoom (Flickr)

21. Data F
D t Fragmentation
t ti
 Multiple Repositories
 Inconsistencies
 Duplication
Photo by horiavarlan (Flickr)

22. Master D t M
M t Data Management
t
 Data Dictionary
– Common Vocabulary
– Single Version of Truth
g
 Data Centralized in a Hub
– MDM Registry Repository Source: flickr: torisan3500
 Needs to be On-going
– Once and Done == Failure
Average G5000 company spend on an MDM project is $5.2 million over 12-24 months
-- The MDM Institute

23. Data Vi t li ti
D t Virtualization
 Content as a Service (CaaS)
 Logical, Single Virtual View of Content
 Map of Trusted Data Sources
– Like a GPS Locater for the Enterprise
 Success depends on Governance
Source: fli k aburt
S flickr: b t

24. OASIS Standard as of
April 30, 2010
Content Management Interoperability Services
“SQL for Document Management”

25. What i
Wh t is CMIS?
 Content Management Interoperability Services
– Defines a lowest-denominator CM capability set
• Objects Supported
– Documents
– Folders
– Relationships [Source -> Target Object]
– Policies [eg ACL or retention management policies]
[eg.,
– A single application works identically with content
from any CMIS vendor
– Uses SOAP or (AtomPub) REST web services

26. CMIS Timeline
Ti li
iECM sees need CMIS announced and CMIS 1.0 ratified.
for new standard released to OASIS Work on 1.0+ begins
2005 2006 2007 2008 2009 2010
EMC, IBM, Microsoft CMIS 1.0 released
begin development for public comment
p

27. Use Cases:
Mash-Up / Aggregation
 Examples
– Data Virtualization
– Business Intelligence
g
– Mashups / Portals
– Dashboards
– Federated Search
– eDiscovery
– Workflow
W kfl

28. http://www.aiim-iecm.org/
Thomas Pole and Laurence Hart

29. Use Cases:
Inter-Repository
 Federated
Records
Management
 Publish to Web
 Master Data Mgmt
 Migration Tool

30. Use Cases:
Write Once, Run Anywhere
 A single software app / extension
– Portable to work with any CMIS repository
– No need to learn proprietary CMS API
p p y
 Examples
– Content-enabled Enterprise Applications
• ERP, BPM, CRM
– Vertical Applications
• Case Management
• Collaboration
• Electronic Health Records
• Plugin to Office Suite

31. CMIS Si hti
Sightings
 Microsoft SharePoint Connector (June 2010)
 Alfresco Share Connector (Available Now)
– Alfresco + (Lotus/Quickr | Drupal | Joomla)
 Nuxeo CMIS-enabled Digital Asset Mgmt
 Clients: Android, Firefox Flex/AIR, …
Android Firefox, Flex/AIR
 Also Exo, Day, Jahia, WeWebU, …

32. Post
P t CMIS 1.0: Uncharted
10 U h t d
 Business Process Management, Workflow
 Web Content Management
 Digital Asset Management
– Streaming
 Records Management Compliance
Management,
 Metadata: Aspects
 Browser Binding
– JSON
 …

33. CMIS R
Resources
 OASIS CMIS documentation
http://www.oasis-open.org/committees/cmis/
 G ba e G oup eaco s epo t
Gilbane Group Beacons Report
– CMIS – Addressing Contemporary
Requirements for Content Integration
http://gilbane.com/beacons.html
htt // ilb /b ht l
 CMIS Chemistry Project
– http://wiki apache org/incubator/ChemistryProposal
http://wiki.apache.org/incubator/ChemistryProposal

34. Summary
 The Network is the Content
 Business Information is Siloed
 Develop a Common Vocabulary
 Expose Content as Services (CaaS)
 Use a Standard Interface for Content
Services-- CMIS!
– It will help make it easier to unite separated
Content repositories

35. Thank You!
Th k Y !