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Using Special Events to Drive 
Attendance, Increase Revenue 
and Raise Visibility 
Presenters: 
Trish Carter, Springs Preserve 
Joseph Govednik, Foss Waterway Seaport 
Sarah Wininger, Museum of Craft and Design 
Moderator: 
Jeanette Woodburn, Pepperdine University
Foss Waterway Seaport 
Maritime Heritage, Education and Recreation Center 
The Waterfront Gathering Place for Our Community
Foss Waterway Seaport 
The mission of the Foss Waterway Seaport is to 
celebrate Tacoma’s rich maritime heritage— 
past, present, and future. 
* 
This public-private sector project celebrating 
regional maritime history, environmental education, 
recreational boating; and our region’s cultural and economic 
relationships.
Foss Waterway Seaport 
• 1900 built wheat 
warehouse. 
• 45,000 ft/2 of space. 
• Multiple-phased 
construction project. 
• Multi-use facility.
Uniqueness of Organization 
• Multi-phase 
construction project. 
• Educational programs 
have strongest funding, 
longest establishment. 
• Recently became a 
collecting organization 
while under 
construction. 
• Shifting priorities 
during phases of 
development.
Shared Space 
• Event priority during inter-phase 
construction. 
• Permanent exhibits are 
about 2 years out. 
• Communication between 
departments.
The Museum 
• Large collection acquired, 
changing focus and role of 
collections care. 
• Events and exhibits share 
similar spaces causing 
conflict.
The Venue 
• 7,000-15,000 ft/2 
of events space. 
• Waterfront 
location 
• Unique 
architectural 
structure with 
Howe truss.
The Venue 
– Land and water based 
activities. 
– Open floor plan, flexible use. 
– Dramatic glass front with 
views.
Where we are going….. 
• Final build scheduled for 
completion 2018. 
• Dedicated space for 
exhibits, events, 
collections, and education. 
• Climate control in building.
Where we are going….. 
• Creation of a premier 
maritime center in Puget 
Sound. 
• A gathering place for 
community. 
• Integrated education 
programs. 
• Museum that is eligible for 
AAM accreditation..
Thank You 
Joseph Govednik 
Curator of Collections 
Foss Waterway Seaport 
Tacoma, WA
MUSEUM OF CRAFT 
AND DESIGN 
Founded 2004, San Francisco 
Mission: to be an environment for experiencing 
contemporary work in craft and design that engages the 
community while stimulating the creative potential in 
peoples’ lives.
Etsy Meet & Make: 
Craftlab at MCD 
Target audience: young 
professionals 
Program Components: 
• Crafting 
• Socializing (beer/wine) 
• Museum appreciation 
with open galleries 
and store 
• General after-hours 
activity
May 2013: Printmaking
June 2013: 
Screen Printing
July 2013: Bath Scrubs
August 2013: Moss on Wood 
featuring Workshop
Workshop 
giveaways
October 2013: Herbal Infusions
October 2013: Herbal Infusions
December 2013: 
Needle Felting
January 2014: Super Hero Emblems
January 2014: 
Super Hero 
Emblems
February 2013: 
Lavender 
Sachets
April 2014: Faux Calligraphy
April 2014: 
Faux 
Calligraphy
May 2013: Felted Beach Stones
July 2014: 
Succulent Cork 
Magnets
August 2014 
Upcycled 
windchimes 
featuring 
The Bold Italic
August 2014 
Upcycled 
windchimes 
featuring 
The Bold Italic
August 2014 
Upcycled 
windchimes 
featuring 
The Bold Italic
SPRINGS PRESERVE 
Trish Carter, 
Special Event Coordinator 
specialevents@springspreserve.org
SPRINGS PRESERVE 
Our mission is to create a visitor 
experience that builds culture 
and community, inspires 
environmental stewardship and 
celebrates the vibrant history of 
the Las Vegas Valley.
Discover the natural side of Las Vegas 
• Award-Winning Botanical Gardens 
• Origen Museum (“Origen” is derived from Original and Generations”) 
• Live Animal Exhibits 
• Sustainability Gallery 
• Trails 
• Butterfly Habitat
 Minutes from Downtown Las Vegas 
and the famed Las Vegas Strip 
 With LEED-certified facilities and 
amenities, the Springs Preserve is a 
unique venue that meshes the 
Southwest’s natural beauty with 
revolutionary sustainable 
architectural design. 
 Ideal for everything from an intimate 
executive retreat to a themed gala 
with hundreds of guests 
 On-site catering, A/V, lighting 
options available
Affordable, ideal location for any event! 
 Holiday Parties 
 Management Retreats 
 Training Sessions 
 Weddings 
 Picnics 
 School or Family Reunions
Crossroads Commons Amphitheater 
 13,700-square-foot outdoor amphitheater and stage; accommodates 
various seating options, including banquet (700), reception (1,700) and 
theater (1,500)
Courtyard Plaza 
 7,600-square-foot, tree-filled courtyard accommodates banquet (200), 
reception (350) or theater-style (500) seating arrangements
Desert Living Center 
 Variety of spaces can be a corporate classroom one day and transform 
to host a banquet or even a fashion show the next! 
 Customizable room seating and configurations range from quaint 
24-person spaces to nearly 200-person reception halls, most with 
natural lighting.
Garden Terrace & Patio 
 Panoramic views of the Springs Preserve’s botanical gardens and the 
bright lights of the Las Vegas Strip 
 Indoor/outdoor spaces offer a combined 3,744-square-feet of banquet 
and reception space for groups of 40 to 120
Banquet Room 
 Spacious 2,678-square-foot room in the heart of Springs Preserve 
 Beamed ceilings and natural lighting with windows on three walls 
 Seats up to 140 guests in a banquet setting or 200 in reception
Café 
 Breath-taking 180-degree views of the Las Vegas Strip 
and surrounding valley 
 4,380-square-foot indoor space can accommodate up to 290 guests 
 2,490-square-foot balcony is perfect for groups from 80 to 165 people 
View from Café at the holidays
Signature Events 
 Annual Signature Events 
 Core Demographic (approx. 30%) 
 Aware, Non-Aware Demographic (55%) 
 Non-Aware Demographic (15%)
Signature Events 
 Black History Month Festival 
 Mardi Gras Vegas! 
 Plant Sales (Spring & Autumn) 
 Run Away with Cirque du Soleil 
 Día del Niño 
 Ohana Festival 
 Ice Cream Festival 
 Brews & Blues 
 Asian Heritage Celebration 
 Grapes & Hops 
 Haunted Harvest 
 Día de Muertos 
 Tails & Trails
Drive Attendance, Increase Revenue 
 Hispanic membership up to 11.6% 
 Brews & Blues – 50% male/50% female, ages 25-54 
– 54% non-member
Drive Attendance, Increase Revenue 
 $412,000 Special Event Revenue 
 54,813 Special Event Tickets Sold
Thank you 
Trish Carter 
Springs Preserve 
trish.carter@springspreserve.org
Using Special Events to Drive 
Attendance, Increase Revenue 
and Raise Visibility 
Presenters: 
Trish Carter, Springs Preserve 
Joseph Govednik, Foss Waterway Seaport 
Sarah Wininger, Museum of Craft and Design 
Moderator: 
Jeanette Woodburn, Pepperdine University

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Using Events to Boost Attendance, Revenue and Visibility

  • 1. Using Special Events to Drive Attendance, Increase Revenue and Raise Visibility Presenters: Trish Carter, Springs Preserve Joseph Govednik, Foss Waterway Seaport Sarah Wininger, Museum of Craft and Design Moderator: Jeanette Woodburn, Pepperdine University
  • 2. Foss Waterway Seaport Maritime Heritage, Education and Recreation Center The Waterfront Gathering Place for Our Community
  • 3.
  • 4. Foss Waterway Seaport The mission of the Foss Waterway Seaport is to celebrate Tacoma’s rich maritime heritage— past, present, and future. * This public-private sector project celebrating regional maritime history, environmental education, recreational boating; and our region’s cultural and economic relationships.
  • 5. Foss Waterway Seaport • 1900 built wheat warehouse. • 45,000 ft/2 of space. • Multiple-phased construction project. • Multi-use facility.
  • 6. Uniqueness of Organization • Multi-phase construction project. • Educational programs have strongest funding, longest establishment. • Recently became a collecting organization while under construction. • Shifting priorities during phases of development.
  • 7. Shared Space • Event priority during inter-phase construction. • Permanent exhibits are about 2 years out. • Communication between departments.
  • 8. The Museum • Large collection acquired, changing focus and role of collections care. • Events and exhibits share similar spaces causing conflict.
  • 9. The Venue • 7,000-15,000 ft/2 of events space. • Waterfront location • Unique architectural structure with Howe truss.
  • 10. The Venue – Land and water based activities. – Open floor plan, flexible use. – Dramatic glass front with views.
  • 11. Where we are going….. • Final build scheduled for completion 2018. • Dedicated space for exhibits, events, collections, and education. • Climate control in building.
  • 12. Where we are going….. • Creation of a premier maritime center in Puget Sound. • A gathering place for community. • Integrated education programs. • Museum that is eligible for AAM accreditation..
  • 13. Thank You Joseph Govednik Curator of Collections Foss Waterway Seaport Tacoma, WA
  • 14. MUSEUM OF CRAFT AND DESIGN Founded 2004, San Francisco Mission: to be an environment for experiencing contemporary work in craft and design that engages the community while stimulating the creative potential in peoples’ lives.
  • 15. Etsy Meet & Make: Craftlab at MCD Target audience: young professionals Program Components: • Crafting • Socializing (beer/wine) • Museum appreciation with open galleries and store • General after-hours activity
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  • 20. June 2013: Screen Printing
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  • 22. July 2013: Bath Scrubs
  • 23. August 2013: Moss on Wood featuring Workshop
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  • 27. October 2013: Herbal Infusions
  • 28. October 2013: Herbal Infusions
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  • 31. January 2014: Super Hero Emblems
  • 32. January 2014: Super Hero Emblems
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  • 35. April 2014: Faux Calligraphy
  • 36. April 2014: Faux Calligraphy
  • 37. May 2013: Felted Beach Stones
  • 38. July 2014: Succulent Cork Magnets
  • 39. August 2014 Upcycled windchimes featuring The Bold Italic
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  • 41. August 2014 Upcycled windchimes featuring The Bold Italic
  • 42. August 2014 Upcycled windchimes featuring The Bold Italic
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  • 44. SPRINGS PRESERVE Trish Carter, Special Event Coordinator specialevents@springspreserve.org
  • 45. SPRINGS PRESERVE Our mission is to create a visitor experience that builds culture and community, inspires environmental stewardship and celebrates the vibrant history of the Las Vegas Valley.
  • 46. Discover the natural side of Las Vegas • Award-Winning Botanical Gardens • Origen Museum (“Origen” is derived from Original and Generations”) • Live Animal Exhibits • Sustainability Gallery • Trails • Butterfly Habitat
  • 47.  Minutes from Downtown Las Vegas and the famed Las Vegas Strip  With LEED-certified facilities and amenities, the Springs Preserve is a unique venue that meshes the Southwest’s natural beauty with revolutionary sustainable architectural design.  Ideal for everything from an intimate executive retreat to a themed gala with hundreds of guests  On-site catering, A/V, lighting options available
  • 48. Affordable, ideal location for any event!  Holiday Parties  Management Retreats  Training Sessions  Weddings  Picnics  School or Family Reunions
  • 49. Crossroads Commons Amphitheater  13,700-square-foot outdoor amphitheater and stage; accommodates various seating options, including banquet (700), reception (1,700) and theater (1,500)
  • 50. Courtyard Plaza  7,600-square-foot, tree-filled courtyard accommodates banquet (200), reception (350) or theater-style (500) seating arrangements
  • 51. Desert Living Center  Variety of spaces can be a corporate classroom one day and transform to host a banquet or even a fashion show the next!  Customizable room seating and configurations range from quaint 24-person spaces to nearly 200-person reception halls, most with natural lighting.
  • 52. Garden Terrace & Patio  Panoramic views of the Springs Preserve’s botanical gardens and the bright lights of the Las Vegas Strip  Indoor/outdoor spaces offer a combined 3,744-square-feet of banquet and reception space for groups of 40 to 120
  • 53. Banquet Room  Spacious 2,678-square-foot room in the heart of Springs Preserve  Beamed ceilings and natural lighting with windows on three walls  Seats up to 140 guests in a banquet setting or 200 in reception
  • 54. Café  Breath-taking 180-degree views of the Las Vegas Strip and surrounding valley  4,380-square-foot indoor space can accommodate up to 290 guests  2,490-square-foot balcony is perfect for groups from 80 to 165 people View from Café at the holidays
  • 55. Signature Events  Annual Signature Events  Core Demographic (approx. 30%)  Aware, Non-Aware Demographic (55%)  Non-Aware Demographic (15%)
  • 56. Signature Events  Black History Month Festival  Mardi Gras Vegas!  Plant Sales (Spring & Autumn)  Run Away with Cirque du Soleil  Día del Niño  Ohana Festival  Ice Cream Festival  Brews & Blues  Asian Heritage Celebration  Grapes & Hops  Haunted Harvest  Día de Muertos  Tails & Trails
  • 57. Drive Attendance, Increase Revenue  Hispanic membership up to 11.6%  Brews & Blues – 50% male/50% female, ages 25-54 – 54% non-member
  • 58. Drive Attendance, Increase Revenue  $412,000 Special Event Revenue  54,813 Special Event Tickets Sold
  • 59. Thank you Trish Carter Springs Preserve trish.carter@springspreserve.org
  • 60. Using Special Events to Drive Attendance, Increase Revenue and Raise Visibility Presenters: Trish Carter, Springs Preserve Joseph Govednik, Foss Waterway Seaport Sarah Wininger, Museum of Craft and Design Moderator: Jeanette Woodburn, Pepperdine University