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social media 101
the new wave in communication
social media
it’s not just new. it’s a paradigm shift.
traditional
marketing
aka “interruption
marketing”
an added problem
audiences are censoring
traditional marketing blocks
 “Spam” (print marketing)
 Caller ID / National Do Not Call registry
 TiVo
 Sirius Satellite Radio
 Can Spam Act for email
the great migration?
from print to social
why the shift?
 more educated customers
 enhanced access to options & opinions
 desire for convenience (24/7 access)
 sustainability = trending away from paper
 desire for listening & relevance
 desire for speed (quick reads | executive summaries)
Permission marketing
eNewsletters, search engines, social media
what’s the
difference?
company-centric or
customer-centric
power to the
people
what about social media?
what is it, anyway?
social media =
any format designed to build community &
create relevant conversation
what does it look like?
something like this...
or it might look like this
wait for it ...
it’s not really a contest, tho
maybe in market share. but not in purpose.
it is a two-way conversation
where you speak based on what you hear
it is a symptom of web 2.0
any online resource with collaborative possibilities
social media categories
network | share | recommend
network
Facebook, LinkedIn, MySpace
what’s the difference?
“LinkedIn is the office. Facebook is the
barbeque. MySpace is the bar.”
            (Reid Hoffman, LinkedIn founder)
share
blogging, twitter, YouTube, flickr
another semi-helpful contrast
“LinkedIn is my Rolodex. Facebook is my
scrapbook. Twitter is my lifestream idea
generator.”
             Mark Drapeau (@cheeky_geeky)
recommend
digg, delicious, reddit, StumbleUpon
that’s nice.
now how do I use them?
Facebook
network & share with ‘friends’
feature: writing on the wall
it’s not as foreboding as it sounds
feature: notes
from memos to blog posts to memes to rants
feature: photos & tagging
surprise - you’re on candid camera!
feature: companies
foster evangelists, convert complainers
LinkedIn
connect and interact with ‘connections’
feature: résumé
nunchuck skills, bow hunting skills, computer
hacking skills...
feature: recommendations
you scratch my back, I say thank you.
feature: groups
join, discuss, answer questions, plan events
feature: companies
what, where, who, networks & stats.
benefit: strategic networking
it helped Red Scarf Equestrian take off
twitter
140 characters or less, please
features? ... yes.
but meanwhile, enjoy the Fail Whale
features?... yes.
get a helpful walkthrough in this other preso
feature: twitter search
the new Google?
twitter does ...
 updates
 sharing links (yours or others’)
 networking
 breaking news
 promotions
 help
twitter does ...
 solving problems
 asking questions
 getting feedback or a pulse on a topic
 live-blogging
 thought leadership
 top of mind
twitter for business
too many success stories to count
YouTube
it’s not just home videos anymore
feature: news
breaking news, local news, highlights
feature: embedding
get YouTube hosting + viral capability
feature: companies
demonstrations, commercials, insight
social media & business
an oxymoron? or the marriage of the future?
Flood the market
Skittles’ bravery paid off
Create social tension
Would people dump 10 FB friends for a burger?
Generate demand
It worked for Paranormal Activity
Craft a community
Fiskars proved even scissors can go social.
Get customers involved
Cisco launched a social media “Newsroom”
Nab customer ideas
Saved money & creativity.
Generated warm & happy feelings.
social media
in the Advanced Writing classroom
1. Give a presentation like this.
you’d be surprised at how little students know.
or maybe you wouldn’t be.
2. Correspond over SM.
use it as email, to assign projects, or to give
feedback. (LinkedIn, YouTube, etc.)
3. Suggest SM for homework.
delicious as search engine.
Google docs/wikis for projects.
YouTube feedback or assignments.
4. Transform a project into a
SM project.
1. Instead of a hard copy résumé project, have
them set up a LinkedIn page.
2. Create a project that gets uploaded via SM.
3. Create a writing project on a private wiki —
allows student & professor feedback.
5. Even consider
conducting a class via SM.
Manage a project long-distance.
or
Simply use the medium to teach.
Q&A
this means you.

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Social Media 101