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Leadership, Burning Platforms and Nokia

                            The burning platform memo released by Nokia chief
                            executive officer Stephen Elop earlier this year fanned the
                            flames of a debate about innovation and competition within
                            the telecoms market.


Apple ignited the spark with its iPhone platform, an innovation which Elop describes as
"redefining the smartphone", which attracted developers and instigated the development
of the now ubiquitous apps.
Not content with domination of the internet, Google then poured petrol on the flames with
its Android platform, which is rapidly gaining in market share and is forecast a bright
future. Nokia, meanwhile, was left choking in the smoke.
Recalling the story of the man standing on the platform, deciding whether or not to jump
into the sea, Elop said this is similar to where the industry now stands.
"We have more than one explosion – we have multiple points of scorching heat that are
fuelling a blazing fire around us," he noted.


Innovation in Telecommunications
Elop's conclusions about Nokia's position were simple, yet damning. The manufacturer is
years behind leading players, having missed or chosen not to take opportunities while
the smartphone market was still developing.
The innovations it has are not making their way to market fast enough and a dramatic
shift in direction is needed to ensure it can once again go up against the industry
behemoths like Apple and Google.
Indeed, the phenomenal growth being experienced by the latter shows being late to the
party does not necessarily mean missing out on the market.
Analysis from ABI Research shows smartphone sales are set to continue rising,
experiencing a 71 per percent increase in 2010, and Android is the operating system
original equipment manufacturers (OEM) are banking on.
Kevin Burden, ABI Research vice president, described the market as being "disrupted
during a period of record growth."
Nokia saw its share dip from 39 percent to 33 percent, although Android's growth
suggests Apple has not yet got a complete stronghold on the market.
"As competitors flood the Android ecosystem, Motorola wants to become known as the
OEM that brings Android devices to business. Meanwhile Samsung is hoping that it can
convert its feature phone customers to smartphones, on the backs of both Bada and
Android. And Nokia has now moved away from a purely proprietary OS strategy," senior
analyst Michael Morgan said.
Future of the Smartphone Market
Despite the general agreement that Nokia has come late to the game in developing its
smartphone offering, there are still experts which say it could still go on to capture a
reasonable proportion of the market in the next couple of years.
In its Form 20-F submission, filed on May 11th, Nokia said it is to collaborate with
Microsoft "to combine complementary assets and expertise, to form a global mobile
ecosystem and to adopt Windows Phone as our primary smartphone platform".
Michael Morgan, senior analyst of mobile devices at ABI Research, said if some of the
Windows Phone 7 handsets are on the market by the end of the year, Nokia could be
poised to achieve a 10 percent market share in 2012.
He added its essential work on the Windows 7 devices start as soon as possible so it
can "counter the losses they will experience from the deflating Symbian OS", although
expressed Nokia may still have issues differentiating itself.
Elop told Reuters later in March that work has begun on the first smartphones to be
produced under the partnership.
"We're right now, today, having people work on the first Windows Phone devices from
Nokia. That work is already under way. If this was an acquisition scenario, that wouldn't
be possible," he told the news agency.
The true test of whether Nokia survived its leap from the burning platform will come once
its smartphone offering has been on the market for a few months, although it has
certainly already highlighted the continuing need for innovation within the telecoms
industry.
Elop at least believes the company can regain its market share and become a competitor
to the likes of Apple. He concluded his memo by saying "I believe that together, we can
face the challenges ahead of us."


About PEX Network
                         I invite you to join as a member of the PEX Network Group
                         http://tinyurl.com/3hwakem, you will have access to Key
                         Leaders Globally, Events, Webinars, Presentations, Articles,
                         Case Studies, Blog Discussions, White Papers, and Tools and
                         Templates. To access this free content please take 2 minutes
                         for a 1 time FREE registration at http://tiny.cc/tpkd0


PEX Network, a division of IQPC, facilitates access to a wealth of relevant content for
Process Excellence, Lean, and Six Sigma practitioners. Further enhanced with an online
community of your peers, we will provide you with the tools and resources to help you
perform more effective and efficiently, while enhancing the quality operations within your
organization. As our industry becomes more and more dependent on the Web for
information, PEXNetwork.com has been developed to provide Six Sigma professionals
with instant access to information. Leveraging our strength and foundation in education,
IQPC and the Process Excellence Network are uniquely positioned to provide a
comprehensive library of webcasts gathered from our events, as well as exclusive
content from leaders in the industry.

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Leadership, Burning Platforms And Nokia

  • 1. Leadership, Burning Platforms and Nokia The burning platform memo released by Nokia chief executive officer Stephen Elop earlier this year fanned the flames of a debate about innovation and competition within the telecoms market. Apple ignited the spark with its iPhone platform, an innovation which Elop describes as "redefining the smartphone", which attracted developers and instigated the development of the now ubiquitous apps. Not content with domination of the internet, Google then poured petrol on the flames with its Android platform, which is rapidly gaining in market share and is forecast a bright future. Nokia, meanwhile, was left choking in the smoke. Recalling the story of the man standing on the platform, deciding whether or not to jump into the sea, Elop said this is similar to where the industry now stands. "We have more than one explosion – we have multiple points of scorching heat that are fuelling a blazing fire around us," he noted. Innovation in Telecommunications Elop's conclusions about Nokia's position were simple, yet damning. The manufacturer is years behind leading players, having missed or chosen not to take opportunities while the smartphone market was still developing. The innovations it has are not making their way to market fast enough and a dramatic shift in direction is needed to ensure it can once again go up against the industry behemoths like Apple and Google. Indeed, the phenomenal growth being experienced by the latter shows being late to the party does not necessarily mean missing out on the market. Analysis from ABI Research shows smartphone sales are set to continue rising, experiencing a 71 per percent increase in 2010, and Android is the operating system original equipment manufacturers (OEM) are banking on. Kevin Burden, ABI Research vice president, described the market as being "disrupted during a period of record growth." Nokia saw its share dip from 39 percent to 33 percent, although Android's growth suggests Apple has not yet got a complete stronghold on the market. "As competitors flood the Android ecosystem, Motorola wants to become known as the OEM that brings Android devices to business. Meanwhile Samsung is hoping that it can convert its feature phone customers to smartphones, on the backs of both Bada and Android. And Nokia has now moved away from a purely proprietary OS strategy," senior analyst Michael Morgan said.
  • 2. Future of the Smartphone Market Despite the general agreement that Nokia has come late to the game in developing its smartphone offering, there are still experts which say it could still go on to capture a reasonable proportion of the market in the next couple of years. In its Form 20-F submission, filed on May 11th, Nokia said it is to collaborate with Microsoft "to combine complementary assets and expertise, to form a global mobile ecosystem and to adopt Windows Phone as our primary smartphone platform". Michael Morgan, senior analyst of mobile devices at ABI Research, said if some of the Windows Phone 7 handsets are on the market by the end of the year, Nokia could be poised to achieve a 10 percent market share in 2012. He added its essential work on the Windows 7 devices start as soon as possible so it can "counter the losses they will experience from the deflating Symbian OS", although expressed Nokia may still have issues differentiating itself. Elop told Reuters later in March that work has begun on the first smartphones to be produced under the partnership. "We're right now, today, having people work on the first Windows Phone devices from Nokia. That work is already under way. If this was an acquisition scenario, that wouldn't be possible," he told the news agency. The true test of whether Nokia survived its leap from the burning platform will come once its smartphone offering has been on the market for a few months, although it has certainly already highlighted the continuing need for innovation within the telecoms industry. Elop at least believes the company can regain its market share and become a competitor to the likes of Apple. He concluded his memo by saying "I believe that together, we can face the challenges ahead of us." About PEX Network I invite you to join as a member of the PEX Network Group http://tinyurl.com/3hwakem, you will have access to Key Leaders Globally, Events, Webinars, Presentations, Articles, Case Studies, Blog Discussions, White Papers, and Tools and Templates. To access this free content please take 2 minutes for a 1 time FREE registration at http://tiny.cc/tpkd0 PEX Network, a division of IQPC, facilitates access to a wealth of relevant content for Process Excellence, Lean, and Six Sigma practitioners. Further enhanced with an online community of your peers, we will provide you with the tools and resources to help you perform more effective and efficiently, while enhancing the quality operations within your organization. As our industry becomes more and more dependent on the Web for information, PEXNetwork.com has been developed to provide Six Sigma professionals with instant access to information. Leveraging our strength and foundation in education, IQPC and the Process Excellence Network are uniquely positioned to provide a comprehensive library of webcasts gathered from our events, as well as exclusive content from leaders in the industry.