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ASSOC I ATI ON
    An
       intro
            duc
               tion
              to




About WOM UK
WOM UK is the independent trade organisa-
tion representing the word of mouth market-
ing industry within the UK and is partnered
with WOMMA in the US. Our remit covers
for key areas: Education; Thought Leader-
ship; Best Practice & Ethics; and Measure-
ment & Metrics.

Our activities include events, workshops,
networking forums, research, intellectual
capital development and public relations.
Our membership embraces a wide range of
organisations from brands, creative agencies
and research firms through to individuals,
charities and data bureaus. We’re here
to help whether you’re completely new to
WOM and looking to understand an industry
often obscured by buzzwords, or a specialist
eager to challenge and clarify your thoughts
and practices around effective WOM.

We’re passionate about the ethical and         What We Do
professional integrity, proven effectiveness
                                               Education: WOM UK’s role is to educate           Best Practice and Ethics: To the members
and ongoing innovation of the word of mouth
                                               the UK’s marketing sector and their clients      of WOM UK, WOMM is centred around
industry, and we’re proud that our logo has
                                               about the very real benefits of word of mouth    overturning the power imbalance between
come to represent this approach. Wherever
                                               marketing (WOMM), and to provide a forum         brands and consumers and establishing
you see the WOM UK logo displayed, you
                                               to showcase cutting edge creative, academic      two-way dialogue and lasting advocacy
can trust that the agency, company or indi-
                                               and strategic thinking. Everything is geared     through shared passions. The definition and
vidual in question abides by the WOM UK/
                                               towards helping marketers and businesses         promotion of best practices and ethics within
WOMMA best practice and ethics code. You
                                               actively amplify, measure and learn from         the WOMM industry is an ongoing process,
need to be a fully paid member of WOM UK
                                               conversations with their customers.              and WOM UK helps marketers learn how
to display our logo.
                                                                                                to weave WOMM into their strategy in an
                                                         Thought Leadership: We are             effective, ethical and sustained way by giving
                                                         the public voice of word of mouth      them access to the knowledge and experi-
                                                         marketing within the UK and the        ence of the best in the business.
          Recommendations from personal                  ‘go to’ organisation for individuals
          acquaintances or opinions posted               or organisations seeking expert        Measurements and Metrics: Our
          by consumers online are the most               advice on all aspects of WOMM.         members have stepped up to corral complex
                                                         Our members make up some of            concepts into industry-wide standards and
          trusted forms of advertising –
                                                         the UK marketing industry’s most       metrics, demonstrating real ROI in order
          Nielsen Global Online Consumer                 dynamic and forward thinking           to underpin the commercial viability of
          Survey                                         individuals and our collective         WOMM. In tandem with WOMMA, our
                                                         research, case studies and experi-     sister organisation in the US, we are creating
                                                         ence represent the front line of       the trackability and accountability that are es-
                                                         WOMM intelligence and innova-          sential for a healthy and sustainable market.
                                                         tion in the country.




                                                                                                                                       01
ASSOC I ATI ON



Membership
Becoming a member of WOM UK gives you instant access to the best, most effective and
most innovative WOM thinkers and practitioners in the UK. We supply you with a continually
refreshed bank of research, case studies and insights, and our programme of events, workshops
and networking sessions provides our members with deep professional and ethical development.

Whether you’re completely new to WOM and looking to understand the industry, or a specialist
eager to challenge and clarify your thoughts and practices around effective WOM, we aim to
give you everything you need to stay at the frontline of the marketing revolution. Check out our
membership levels and talk to us about how we can help you get the most out of our network.


Governing Member (£5,000 p.a.)                       Standard Member (£1,500 p.a.)                  Individual Member (£350 p.a.)
- Regular WOM UK newsletters with priority           - Regular WOM UK newsletters with priority     - Regular WOM UK newsletters with priority
  booking for all events and workshops                 booking for all events and workshops           booking for all events and workshops
- Free attendance at all WOM UK events for           - Free attendance at monthly Espresso Brief-   - Free attendance to monthly Espresso Brief-
  five individuals - including monthly ‘Espres-        ing from top WOM practitioners                 ing from top WOM practitioners
  so Briefing’ from top WOM practitioners,           - Two free places at 3 other WOM UK            - Exclusive access to all WOM UK and
  monthly ‘WOM Thought Leader’ network-                events per year                                WOMMA research and case study librar-
  ing event, and other one-off workshops             - Two personal WOM training sessions             ies for 1 named individual
  and training sessions                                tailored to your needs and delivered to      - Access to online WOM UK member forum to
- Five personal WOM training sessions tai-             your team and by different members of          seek and share questions, ideas and advice
  lored to your needs and delivered to your            the Council – the top WOM practitioners      - Can broadcast affiliation with WOM UK/
  team by different members of the Council             in the UK                                      WOMMA best practice and ethics code
  – the top WOM practitioners in the UK              - Exclusive access to all WOM UK and             by displaying logo on your website
- Personal WOM Email Consultancy service               WOMMA research and case study librar-
  from the President and Council, giving you           ies for 5 named individuals                  Associate Member (free)
  unprecedented daily access to personal             - Access to online WOM UK member forum         - For charities, students and other special
  advice from the leading WOM specialists              to seek and share questions, ideas and         cases
- Exclusive access to all WOM UK and                   advice                                       - Regular WOM UK newsletters with priority
  WOMMA research and case study librar-              - Can broadcast affiliation with WOM UK/         booking for all events and workshops
  ies for 10 named individuals                         WOMMA best practice and ethics code          - Free attendance to monthly Espresso Brief-
- Access to online WOM UK member forum                 by displaying logo on your website             ing from top WOM practitioners
  to seek and share questions, ideas and             - Featured on WOM UK blog in a full profile    - Affiliation with WOM UK/WOMMA best
  advice                                             - Access to sponsorship opportunities            practice and ethics code by displaying
- Can broadcast affiliation with WOM UK/                                                              logo on your website
  WOMMA best practice and ethics code                SME Member (£500 p.a.)
  by displaying logo on your website                 - Regular WOM UK newsletters with priority
- Your company featured on WOM UK blog                 booking for all events and workshops
  in a full profile                                  - Free attendance at monthly Espresso Brief-                     of people
- Offered regular guest post slots on WOM              ing from top WOM practitioners
  UK blog                                            - One free place at 1 other WOM UK event          find word-of-mouth brand
- Your own WOM training services offered               per year                                        recommendations either
  through WOM UK                                     - Exclusive access to all WOM UK and
- Priority access to sponsorship opportunities         WOMMA research and case study librar-
                                                                                                       highly or fairly credible –
                                                       ies for 3 named individuals                     Keller Fay Group
                                                     - Access to online WOM UK member forum to
                                                       seek and share questions, ideas and advice
                                                     - Can broadcast affiliation with WOM UK/
                   of people                           WOMMA best practice and ethics code
                                                                                                    How to Join
                                                       by displaying logo on your website
     trust word of mouth as                          - Access to sponsorship opportunities          We’d love to hear from you, whether
     the best source of new                                                                         you’d like to join WOM UK, offer spon-
     product ideas – GfK/                                                                           sorship, speak at or attend one of our
                                                                                                    events, or simply find out more.
     NOP / Roper
                                                                                                    For all enquiries please contact
                                                                                                    Julian Ferguson on julian.fergu-
                                                                                                    son@womuk.org, 02032864145 or
                                                                                                    07921051282.


  Design by Porter Novelli (www.porternovelli.com)                                                                                      02

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WOM UK Membership Benefits

  • 1. ASSOC I ATI ON An intro duc tion to About WOM UK WOM UK is the independent trade organisa- tion representing the word of mouth market- ing industry within the UK and is partnered with WOMMA in the US. Our remit covers for key areas: Education; Thought Leader- ship; Best Practice & Ethics; and Measure- ment & Metrics. Our activities include events, workshops, networking forums, research, intellectual capital development and public relations. Our membership embraces a wide range of organisations from brands, creative agencies and research firms through to individuals, charities and data bureaus. We’re here to help whether you’re completely new to WOM and looking to understand an industry often obscured by buzzwords, or a specialist eager to challenge and clarify your thoughts and practices around effective WOM. We’re passionate about the ethical and What We Do professional integrity, proven effectiveness Education: WOM UK’s role is to educate Best Practice and Ethics: To the members and ongoing innovation of the word of mouth the UK’s marketing sector and their clients of WOM UK, WOMM is centred around industry, and we’re proud that our logo has about the very real benefits of word of mouth overturning the power imbalance between come to represent this approach. Wherever marketing (WOMM), and to provide a forum brands and consumers and establishing you see the WOM UK logo displayed, you to showcase cutting edge creative, academic two-way dialogue and lasting advocacy can trust that the agency, company or indi- and strategic thinking. Everything is geared through shared passions. The definition and vidual in question abides by the WOM UK/ towards helping marketers and businesses promotion of best practices and ethics within WOMMA best practice and ethics code. You actively amplify, measure and learn from the WOMM industry is an ongoing process, need to be a fully paid member of WOM UK conversations with their customers. and WOM UK helps marketers learn how to display our logo. to weave WOMM into their strategy in an Thought Leadership: We are effective, ethical and sustained way by giving the public voice of word of mouth them access to the knowledge and experi- marketing within the UK and the ence of the best in the business. Recommendations from personal ‘go to’ organisation for individuals acquaintances or opinions posted or organisations seeking expert Measurements and Metrics: Our by consumers online are the most advice on all aspects of WOMM. members have stepped up to corral complex Our members make up some of concepts into industry-wide standards and trusted forms of advertising – the UK marketing industry’s most metrics, demonstrating real ROI in order Nielsen Global Online Consumer dynamic and forward thinking to underpin the commercial viability of Survey individuals and our collective WOMM. In tandem with WOMMA, our research, case studies and experi- sister organisation in the US, we are creating ence represent the front line of the trackability and accountability that are es- WOMM intelligence and innova- sential for a healthy and sustainable market. tion in the country. 01
  • 2. ASSOC I ATI ON Membership Becoming a member of WOM UK gives you instant access to the best, most effective and most innovative WOM thinkers and practitioners in the UK. We supply you with a continually refreshed bank of research, case studies and insights, and our programme of events, workshops and networking sessions provides our members with deep professional and ethical development. Whether you’re completely new to WOM and looking to understand the industry, or a specialist eager to challenge and clarify your thoughts and practices around effective WOM, we aim to give you everything you need to stay at the frontline of the marketing revolution. Check out our membership levels and talk to us about how we can help you get the most out of our network. Governing Member (£5,000 p.a.) Standard Member (£1,500 p.a.) Individual Member (£350 p.a.) - Regular WOM UK newsletters with priority - Regular WOM UK newsletters with priority - Regular WOM UK newsletters with priority booking for all events and workshops booking for all events and workshops booking for all events and workshops - Free attendance at all WOM UK events for - Free attendance at monthly Espresso Brief- - Free attendance to monthly Espresso Brief- five individuals - including monthly ‘Espres- ing from top WOM practitioners ing from top WOM practitioners so Briefing’ from top WOM practitioners, - Two free places at 3 other WOM UK - Exclusive access to all WOM UK and monthly ‘WOM Thought Leader’ network- events per year WOMMA research and case study librar- ing event, and other one-off workshops - Two personal WOM training sessions ies for 1 named individual and training sessions tailored to your needs and delivered to - Access to online WOM UK member forum to - Five personal WOM training sessions tai- your team and by different members of seek and share questions, ideas and advice lored to your needs and delivered to your the Council – the top WOM practitioners - Can broadcast affiliation with WOM UK/ team by different members of the Council in the UK WOMMA best practice and ethics code – the top WOM practitioners in the UK - Exclusive access to all WOM UK and by displaying logo on your website - Personal WOM Email Consultancy service WOMMA research and case study librar- from the President and Council, giving you ies for 5 named individuals Associate Member (free) unprecedented daily access to personal - Access to online WOM UK member forum - For charities, students and other special advice from the leading WOM specialists to seek and share questions, ideas and cases - Exclusive access to all WOM UK and advice - Regular WOM UK newsletters with priority WOMMA research and case study librar- - Can broadcast affiliation with WOM UK/ booking for all events and workshops ies for 10 named individuals WOMMA best practice and ethics code - Free attendance to monthly Espresso Brief- - Access to online WOM UK member forum by displaying logo on your website ing from top WOM practitioners to seek and share questions, ideas and - Featured on WOM UK blog in a full profile - Affiliation with WOM UK/WOMMA best advice - Access to sponsorship opportunities practice and ethics code by displaying - Can broadcast affiliation with WOM UK/ logo on your website WOMMA best practice and ethics code SME Member (£500 p.a.) by displaying logo on your website - Regular WOM UK newsletters with priority - Your company featured on WOM UK blog booking for all events and workshops in a full profile - Free attendance at monthly Espresso Brief- of people - Offered regular guest post slots on WOM ing from top WOM practitioners UK blog - One free place at 1 other WOM UK event find word-of-mouth brand - Your own WOM training services offered per year recommendations either through WOM UK - Exclusive access to all WOM UK and - Priority access to sponsorship opportunities WOMMA research and case study librar- highly or fairly credible – ies for 3 named individuals Keller Fay Group - Access to online WOM UK member forum to seek and share questions, ideas and advice - Can broadcast affiliation with WOM UK/ of people WOMMA best practice and ethics code How to Join by displaying logo on your website trust word of mouth as - Access to sponsorship opportunities We’d love to hear from you, whether the best source of new you’d like to join WOM UK, offer spon- product ideas – GfK/ sorship, speak at or attend one of our events, or simply find out more. NOP / Roper For all enquiries please contact Julian Ferguson on julian.fergu- son@womuk.org, 02032864145 or 07921051282. Design by Porter Novelli (www.porternovelli.com) 02