The sales process does not end when you 'close.' Client retention is the art of creating life long customers. Salesmanship is the ability to WOW your clients to keep them excited to return. Salesmanship is professionalism, organization, communication, problem solving, and leadership! Wow-culture.com

1. The $ales Tool that NEVER Fails The Essence of Salesmanship Brought to you by The ANROMA Group © facebook.com/wowculture Developmentandtraining.Co

2. PROVEN FACTSStatistics can be boring, but Success is delightful. Acquiring NEW customers costs 5 times more than retaining a current customer. Probability of selling MORE to an existing customer is 60-70%. 5% increase in client retention will increase profits by 25-125%. Facebook.com/wowculture

3. CLIENT RETENTION is the Sales Tool that NEVER Fails. Facebook.com/wowculture

4. MORE PROVEN FACTS The sales process does not end once a “deal” is closed. It takes more than a great product to make a company successful. Your employees interact with your most precious assets, YOUR CUSTOMERS. Successful companies have a high level of salesmanship. Facebook.com/wowculture

5. Salesmanship? Facebook.com/wowculture

6. Attributes of Salesmanship Attitude Professionalism Organization Communication Skills Problem Solving Methods Leadership All at a WOW Level. Facebook.com/wowculture

7. WOW Culture is the Essence Salesmanship Facebook.com/wowculture

8. Salesmanship Translated by Your Customer Your client DOES NOT see a ‘sales’ person. Your client sees an extremely helpful employee. Your client then feels: Valued Informed Happy to Spend Happy to Refer Happy to Take Your Employee’s Suggestions Happy to Return Facebook.com/wowculture

9. WOW Culture doesn’t just happen…It’s PLANNED Facebook.com/wowculture

10. 68% of your clients leave because they were not WOW’d Facebook.com/wowculture

11. Don’t Scramble, Fret, or Worry. Salesmanship is just a step away. We would never bring up a problem. Without presenting the solution. Facebook.com/wowculture

13. Problem Solving

14. Thinking Outside the Box

15. Decision Making

16. Preventing Fires

17. Leading for Success

18. Innovation

19. Opportunity

20. Setting an Example

21. Continuous Self DevelopmentThe ANROMA Way © Salesmanship Training Facebook.com/wowculture

22. "Implementing WOW Culture has caused our company's sales, referrals, & repeat clients to soar! This is the structural infrastructure of salesmanship." - Client Since 2009 Facebook.com/wowculture

24. 317-4-ANROMA (317-426-7668)

25. 888-436-7948Monday-Friday 9-5pm PST Connect with us!Twitter.com/anromawayFacebook.com/wowculture

26. We would be honored to be your training partner. Thank you for your time. - The ANROMA Group Customer Advocate Team Facebook.com/wowculture