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Blue Sky Factory Presents
Email + Social Media:
So Happy Together




                            Baltimore, Maryland
About Blue Sky Factory



       BlueSkyFactory.com
Social Media Baltimore
        Self-Service
      Strategy Full-Service
   Ranked Top ESP Since 2004                                    1




                                               1


                                                                 2
           Copyright Blue Sky Factory 2010
About Blue Sky Factory

The Offices:                                                               The Team:




         Cheat Sheet: Baltimore, San Francisco, Boston, Salt Lake City, Charlotte



                                                                                               3
                  Copyright Blue Sky Factory 2010
Social Media Explosion


      Over 400 million users

      752% growth in 2008

      30.1 million users & growing


      100 million videos viewed daily


       3 billion images uploaded


                                                      4
Copyright Blue Sky Factory 2010
Email + Social Media
Email + Social Media




                                                    6
Copyright Blue Sky Factory 2010
Email + Social Media




                                                    7
Copyright Blue Sky Factory 2010
Email + Social Media




$43.62
Email + Social Media




  According to the DMA,
the ROI on email marketing
    in 2009 was $43.62.
Email + Social Media




                                                   10
Copyright Blue Sky Factory 2010
Agenda

1. Develop Your Objectives

2. Encourage Content Sharing

3. Use Social to Build your Email List

4. Use Email to Grow your Social Media Presence

5. Blog Updates Through Email

6. General Best Practices




                                                           11
                      Copyright Blue Sky Factory 2010
Develop Your Objectives




    Copyright Blue Sky Factory 2010
Common Objectives
1. Connect with your audience.

2. Engage your subscribers.

3. Build & grow relationships.

4. Become a resource for your subscribers.

5. Generate loyalty, retention & mindshare.
1                                        2
 Encourage Content                         Use Social To Build
      Sharing                                 Your Email List



3Use Email to Grow                      4 Updates Through
                                       Blog
     your Social                                     Email


                                                                 14
                   Copyright Blue Sky Factory 2010
Encourage Content Sharing




      Copyright Blue Sky Factory 2010
Share With Your Network

Encourage email sharing with “Share With Your Network”




                                                                         16
                   Copyright Blue Sky Factory 2010
Share With Your Network




                                                      17
Copyright Blue Sky Factory 2010
Share With Your Network




                                                      18
Copyright Blue Sky Factory 2010
Share With Your Network

Reach Increase
 38.89% Twitter
30.16% Facebook
28.57% LinkedIn
   2.38% Digg




                                                                        19
                  Copyright Blue Sky Factory 2010
Share With Your Network

         10 Blue Sky Factory Clients
        Travel, retail, publishing, sports,
     communications, finance, law, software.

 Last 3 email marketing campaigns (using SWYN):


Reach:

  12%        42%              48%                 1%          7%




                                                                     20
               Copyright Blue Sky Factory 2010
Share With Your Network

To improve performance, INCENTIVIZE!




                                                                21
          Copyright Blue Sky Factory 2010
Share via Facebook

      Facebook




                                                 22
Copyright Blue Sky Factory 2010
Share via Twitter

         Twitter




                                                23
Copyright Blue Sky Factory 2010
Share via Facebook Like

 Facebook Like




                                                      24
Copyright Blue Sky Factory 2010
Share via Forward to a Friend

Don’t forget the original social tool: Forward to a Friend




                                                                         25
                    Copyright Blue Sky Factory 2010
Use Social To Build Your Email List




          Copyright Blue Sky Factory 2010
Social >> Email

Use social media to build your email subscriber base




                                                               27
                 Copyright Blue Sky Factory 2010
Email Subscriptions via Social
Use social media site updates to promote your email subscription.




                                                                              28
                        Copyright Blue Sky Factory 2010
Facebook Opt-in Form

Use an email opt-in form on your Facebook page to grow your
   email list, build your brand and spread your awareness.




                                                                        29
                     Copyright Blue Sky Factory 2010
Facebook Opt-in Form




                                                   30
Copyright Blue Sky Factory 2010
Facebook Opt-in Form




                                                   31
Copyright Blue Sky Factory 2010
Facebook Connect
Use Facebook Connect to eliminate the data entry




                                                              32
               Copyright Blue Sky Factory 2010
Facebook Connect
Build your list in 2 clicks




                                                    33
     Copyright Blue Sky Factory 2010
Use Email To Grow Your
Social Media Presence




    Copyright Blue Sky Factory 2010
Email >> Social

Use your email list to build your social community




                                                            35
              Copyright Blue Sky Factory 2010
Social Media Awareness Campaign
Convert subscribers to community




                                                      36
        Copyright Blue Sky Factory 2010
Connect With Us




                                              37
Copyright Blue Sky Factory 2010
Connect With Us




                                              38
Copyright Blue Sky Factory 2010
Social Media Awareness Campaign




                                              39
Copyright Blue Sky Factory 2010
Social Media Awareness Campaign




                                              40
Copyright Blue Sky Factory 2010
Social Media Awareness Campaign




                                              41
Copyright Blue Sky Factory 2010
Social Media Awareness Campaign




                                              42
Copyright Blue Sky Factory 2010
Social Media Awareness Campaign




                                              43
Copyright Blue Sky Factory 2010
Social Media Growth/Reach Campaign

• Email sent to over
178,000 customers on
May 25, 2010

• Within one week, their
Facebook fan count grew
65%




                                                                   44
                       Copyright Blue Sky Factory 2010
Get Subscribers Involved

Encourage subscribers to share their own content




                                                                      45
               Copyright Blue Sky Factory 2010
Easily Push Your Blog Updates
       With RSS To Email




       Copyright Blue Sky Factory 2010
Corporate Blogging

Companies with blogs gathered 68% more leads than companies
                       without blogs.




                                                             Research by Hubspot 2010



                                                                             47
                     Copyright Blue Sky Factory 2010
Corporate Blogging

46% of companies with a blog acquire customers through this
                         channel!




                                                             Research by Hubspot 2010



                                                                             48
                     Copyright Blue Sky Factory 2010
Create a Blog
Develop a blog to share a different voice/angle with your
                      consumers.




                                                                49
                    Copyright Blue Sky Factory 2010
RSS to Email
Send blog updates to your audience via email




                                                        50
             Copyright Blue Sky Factory 2010
General Best Practices




    Copyright Blue Sky Factory 2010
Email + Social Media: Best Practices

Include links to your social media
pages in all email communications
(even transactional emails).




                                                                         52
                       Copyright Blue Sky Factory 2010
Email + Social Media: Best Practices

In your email communication, encourage sharing with valuable,
share-worthy content.




                                                                        53
                      Copyright Blue Sky Factory 2010
Email + Social Media: Best Practices

Mention your email and social presence in all marketing channels.




                                                                          54
                        Copyright Blue Sky Factory 2010
Email + Social Media: Best Practices
Identify your objective for each social channel, and tailor your
message on that channel to your audience there.




                                                                          55
                        Copyright Blue Sky Factory 2010
Email + Social Media: Best Practices

Where are your customers
communicating? Be aware of
conversations that are relevant to
customers.




                                                                         56
                       Copyright Blue Sky Factory 2010
Email + Social Media: Best Practices

Be a friend and a resource; don’t always try to sell.




                                                                          57
                        Copyright Blue Sky Factory 2010
Interested in learning more?
                                                           Lindsay Clark
                                                           Sr. Client Services Manager
                                                           Blue Sky Factory
                                                           lclark@blueskyfactory.com




http://www.blueskyfactory.com/sometourism


                                                                                     59
                       Copyright Blue Sky Factory 2010

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So metourism presentation email & social

  • 1. Blue Sky Factory Presents Email + Social Media: So Happy Together Baltimore, Maryland
  • 2. About Blue Sky Factory BlueSkyFactory.com Social Media Baltimore Self-Service Strategy Full-Service Ranked Top ESP Since 2004 1 1 2 Copyright Blue Sky Factory 2010
  • 3. About Blue Sky Factory The Offices: The Team: Cheat Sheet: Baltimore, San Francisco, Boston, Salt Lake City, Charlotte 3 Copyright Blue Sky Factory 2010
  • 4. Social Media Explosion Over 400 million users 752% growth in 2008 30.1 million users & growing 100 million videos viewed daily 3 billion images uploaded 4 Copyright Blue Sky Factory 2010
  • 6. Email + Social Media 6 Copyright Blue Sky Factory 2010
  • 7. Email + Social Media 7 Copyright Blue Sky Factory 2010
  • 8. Email + Social Media $43.62
  • 9. Email + Social Media According to the DMA, the ROI on email marketing in 2009 was $43.62.
  • 10. Email + Social Media 10 Copyright Blue Sky Factory 2010
  • 11. Agenda 1. Develop Your Objectives 2. Encourage Content Sharing 3. Use Social to Build your Email List 4. Use Email to Grow your Social Media Presence 5. Blog Updates Through Email 6. General Best Practices 11 Copyright Blue Sky Factory 2010
  • 12. Develop Your Objectives Copyright Blue Sky Factory 2010
  • 13. Common Objectives 1. Connect with your audience. 2. Engage your subscribers. 3. Build & grow relationships. 4. Become a resource for your subscribers. 5. Generate loyalty, retention & mindshare.
  • 14. 1 2 Encourage Content Use Social To Build Sharing Your Email List 3Use Email to Grow 4 Updates Through Blog your Social Email 14 Copyright Blue Sky Factory 2010
  • 15. Encourage Content Sharing Copyright Blue Sky Factory 2010
  • 16. Share With Your Network Encourage email sharing with “Share With Your Network” 16 Copyright Blue Sky Factory 2010
  • 17. Share With Your Network 17 Copyright Blue Sky Factory 2010
  • 18. Share With Your Network 18 Copyright Blue Sky Factory 2010
  • 19. Share With Your Network Reach Increase 38.89% Twitter 30.16% Facebook 28.57% LinkedIn 2.38% Digg 19 Copyright Blue Sky Factory 2010
  • 20. Share With Your Network 10 Blue Sky Factory Clients Travel, retail, publishing, sports, communications, finance, law, software. Last 3 email marketing campaigns (using SWYN): Reach: 12% 42% 48% 1% 7% 20 Copyright Blue Sky Factory 2010
  • 21. Share With Your Network To improve performance, INCENTIVIZE! 21 Copyright Blue Sky Factory 2010
  • 22. Share via Facebook Facebook 22 Copyright Blue Sky Factory 2010
  • 23. Share via Twitter Twitter 23 Copyright Blue Sky Factory 2010
  • 24. Share via Facebook Like Facebook Like 24 Copyright Blue Sky Factory 2010
  • 25. Share via Forward to a Friend Don’t forget the original social tool: Forward to a Friend 25 Copyright Blue Sky Factory 2010
  • 26. Use Social To Build Your Email List Copyright Blue Sky Factory 2010
  • 27. Social >> Email Use social media to build your email subscriber base 27 Copyright Blue Sky Factory 2010
  • 28. Email Subscriptions via Social Use social media site updates to promote your email subscription. 28 Copyright Blue Sky Factory 2010
  • 29. Facebook Opt-in Form Use an email opt-in form on your Facebook page to grow your email list, build your brand and spread your awareness. 29 Copyright Blue Sky Factory 2010
  • 30. Facebook Opt-in Form 30 Copyright Blue Sky Factory 2010
  • 31. Facebook Opt-in Form 31 Copyright Blue Sky Factory 2010
  • 32. Facebook Connect Use Facebook Connect to eliminate the data entry 32 Copyright Blue Sky Factory 2010
  • 33. Facebook Connect Build your list in 2 clicks 33 Copyright Blue Sky Factory 2010
  • 34. Use Email To Grow Your Social Media Presence Copyright Blue Sky Factory 2010
  • 35. Email >> Social Use your email list to build your social community 35 Copyright Blue Sky Factory 2010
  • 36. Social Media Awareness Campaign Convert subscribers to community 36 Copyright Blue Sky Factory 2010
  • 37. Connect With Us 37 Copyright Blue Sky Factory 2010
  • 38. Connect With Us 38 Copyright Blue Sky Factory 2010
  • 39. Social Media Awareness Campaign 39 Copyright Blue Sky Factory 2010
  • 40. Social Media Awareness Campaign 40 Copyright Blue Sky Factory 2010
  • 41. Social Media Awareness Campaign 41 Copyright Blue Sky Factory 2010
  • 42. Social Media Awareness Campaign 42 Copyright Blue Sky Factory 2010
  • 43. Social Media Awareness Campaign 43 Copyright Blue Sky Factory 2010
  • 44. Social Media Growth/Reach Campaign • Email sent to over 178,000 customers on May 25, 2010 • Within one week, their Facebook fan count grew 65% 44 Copyright Blue Sky Factory 2010
  • 45. Get Subscribers Involved Encourage subscribers to share their own content 45 Copyright Blue Sky Factory 2010
  • 46. Easily Push Your Blog Updates With RSS To Email Copyright Blue Sky Factory 2010
  • 47. Corporate Blogging Companies with blogs gathered 68% more leads than companies without blogs. Research by Hubspot 2010 47 Copyright Blue Sky Factory 2010
  • 48. Corporate Blogging 46% of companies with a blog acquire customers through this channel! Research by Hubspot 2010 48 Copyright Blue Sky Factory 2010
  • 49. Create a Blog Develop a blog to share a different voice/angle with your consumers. 49 Copyright Blue Sky Factory 2010
  • 50. RSS to Email Send blog updates to your audience via email 50 Copyright Blue Sky Factory 2010
  • 51. General Best Practices Copyright Blue Sky Factory 2010
  • 52. Email + Social Media: Best Practices Include links to your social media pages in all email communications (even transactional emails). 52 Copyright Blue Sky Factory 2010
  • 53. Email + Social Media: Best Practices In your email communication, encourage sharing with valuable, share-worthy content. 53 Copyright Blue Sky Factory 2010
  • 54. Email + Social Media: Best Practices Mention your email and social presence in all marketing channels. 54 Copyright Blue Sky Factory 2010
  • 55. Email + Social Media: Best Practices Identify your objective for each social channel, and tailor your message on that channel to your audience there. 55 Copyright Blue Sky Factory 2010
  • 56. Email + Social Media: Best Practices Where are your customers communicating? Be aware of conversations that are relevant to customers. 56 Copyright Blue Sky Factory 2010
  • 57. Email + Social Media: Best Practices Be a friend and a resource; don’t always try to sell. 57 Copyright Blue Sky Factory 2010
  • 58.
  • 59. Interested in learning more? Lindsay Clark Sr. Client Services Manager Blue Sky Factory lclark@blueskyfactory.com http://www.blueskyfactory.com/sometourism 59 Copyright Blue Sky Factory 2010