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UX for Developers
1.
User Experience
for Developers Pek Pongpaet @pekpongpaet #cwc ChicagoWebConf 2012 #cwc
2.
User Experience
for Developers (non-humans) Pek Pongpaet @pekpongpaet #cwc ChicagoWebConf 2012 #cwc
3.
Pek Pongpaet
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
<Code/>
15.
UX
16.
Why Should I
Care?
17.
http://www.slideshare.net/firstpinkgirl/the-importance-of-user-experience-for-developers
18.
“Every $1 invested
in usability returns between $10 and $100” - IBM
19.
Metrics UX Improves •
reduced support costs • customer retention length • higher customer satisfaction • brand awareness • category leadership • higher price points • industry accolades • proliferation, integration (like Twitter) • no cost marketing (word of mouth, free pr)
20.
What is UX?
21.
22.
User Needs
23.
Technical User Needs
Requirements
24.
Technical User Needs
Requirements Business Objectives
25.
Technical User Needs
Requirements Business Sweet spot Objectives
26.
UX Lessons for
Developers
27.
"Good artists copy,
great artists steal." - Pablo Picasso
28.
29.
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32.
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Make it Faster
34.
0.5s increase =
20% drop in ad rev
35.
100ms+ = -1%
sales
36.
37.
Reduce Friction
38.
39.
40.
41.
42.
43.
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Reduce Inconsistency
45.
46.
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48.
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50.
51.
Web
52.
iPad
53.
Kill Features
54.
55.
56.
57.
Be like Edison “I
tested no fewer than 6,000 vegetable growths, and ransacked the world for the most suitable filament material.” - Thomas Edison
58.
http://37signals.com/svn/posts/1525-writing-decisions-headline-tests-on-the-highrise-signup-page
59.
Tell people what
to do
60.
61.
62.
vs
63.
64.
“Force the user
to take actions e.g. don't allow them to click the logo in the header and "escape out the flow” - Andy Johns, Product Manager of User Growth at Quora
65.
First Encounter
66.
First Encounter
Impression
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How are people viewing
your product?
79.
10x10 pixels not usable
80.
81.
82.
83.
84.
Tools
85.
Step 1: Draw
86.
Step 2: Take
Picture
87.
Step 3: Enjoy
88.
89.
90.
91.
92.
follow me on
twitter @pekpongpaet
93.
Resources • http://www.mobile-patterns.com/ • http://inspired-ui.com/ •
http://patterntap.com/ • http://productplanner.com/ • http://fieldtestapp.com/ • http://www.uistencils.com/ • http://www.pinstagram.co/ • http://itunes.apple.com/us/app/
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