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Social networks & new media
Bane or boon for newsroom management?

Sanjana Hattotuwa

TEDGlobal Fellow 2010
Editor, Groundviews (www.groundviews.org)
what is social media?

• Social media uses Internet and web-based technologies to transform
  broadcast media monologues (one to many) into social media dialogues
  (many to many). It supports the democratization of knowledge and
  information, transforming people from content consumers into content
  producers. (Wikipedia)
what is new media?

• New media is a term meant to encompass the emergence of digital,
  computerized, or networked information and communication technologies.


• New media is not television programs, feature films, magazines, books, or
  paper-based publications. (Wikipedia)


• But increasingly, old media is leveraging the web, Internet and mobiles in
  generating and disseminating news and information.
new media and foundations

• Blogs


• Social networks (Twitter, Facebook)


• Google Maps and mashups


• Mobiles: SMS, mobile photography and video


• VoIP: Skype, Google Chat


• And making it all possible are ADSL, 3G wireless broadband
what’s new

• Ubiquity of two way communications


• Addressable peoples, even those who IDPs or refugees


• Both news generation and dissemination leverages new media


• Disintermediated models vs. traditional media model


• Citizens as producers


• Low resolution content broadcast on high definition media
enduring challenges

• Impartial, accurate coverage still vital, increasingly hard to ascertain


• Torrent of information. Trickle of knowledge.


• Veracity / Verifiability hard to determine


• Post-disaster communications can be unreliable and difficult. Eye-witness
  accounts are partial, subjective.


• New media / technology illiteracy even amongst journalists


• Apathy and animosity against citizen journalism


• Licensing and attribution of online content
What is out there?
bearing witness: Groundviews
www.groundviews.org
online video: Vikalpa YouTube Channel
www.youtube.com/vikalpasl
kottu: blog aggregation
www.kottu.org
sinhala bloggers union: Sinhala blog aggregation
www.sinhalabloggers.com
sinhala bloggers union: blog aggregation
www.sinhalabloggers.com
online video: Perambara YouTube Channel
www.youtube.com/internewslanka
alternative politics in Sinhala: Vikalpa
www.vikalpa.org
news from provinces: Perambara
www.perambara.org
twitter: new perspectives
flickr content on sri lanka
www.flickr.com
Managing content: Pushing out
essential email: Gmail
essential sinhala unicode tools
http://ucsc.cmb.ac.lk/ltrl/services/feconverter
transliterating sinhala unicode
http://www.google.com/transliterate/sinhalese
transliterating tamil unicode
http://www.google.com/transliterate/tamil
wordpress.com: blogging
wordpress.com: blogging
http://si.wordpress.com
wordpress.com: blogging
http://ta.wordpress.com
ustream.tv: broadcasting via a PC
bambuser.com: mobile phone broadcasting
google maps: plot events
google maps: plot locations
Managing content: Pushing out

    Investigative journalism
drop.io: reports through audio
whistleblowing & source protection: Moomeo
http://moomeo.com
whistleblowing & source protection: Moomeo
http://moomeo.com
Managing content: Pulling in
google search: Updates from social media
google news: thousands of sources
google reader: a web based RSS reader
web based document management: google docs
web based document management: Microsoft
http://www.live.com
google calendar: web based story planning
know your twitter hastags (#lka #srilanka)
http://www.twitter.com
spy: http://spy.appspot.com
twitter: desktop aggregation via Seesmic Look
seesmic.com/look
news management toolkit
key points: recap

• New technologies potentially give voice to all citizens


• Be sceptical of new information, but use new media to push and pull content


• Develop media literacy to embrace new technologies
Thank you

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Newsroom management and new media