9. Knowledge Don’t know Know Knowledge you know that you don’t know (Known gaps) Knowledge you know that you know (Tacit knowledge) Know Knowledge you don’t know that you don’t know ) Unknown gaps) Knowledge you don’t know that you know (Explicit knowledge) Don’t know
23. Tom Friedman The World is Flat, 2005 Politicians have to work at educating people on the new, flat world and what they need to thrive in it. We need leaders willing to inspire and explain. Workers will need to become more responsible for managing their own careers, risks and economic security and government must help them build the necessary muscles to do that .