Zappos Interview Presentation

Zappos Interview Analysis Interview with Aaron Magness Yuksel Ulgen

Zappos/1999 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Zappos/2009 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Zappos/2009 Clothes Shoes Handbags Eyewear Accessories Customer Service

Zappos Culture CULTURE BRAND Drives BRAND IS CUSTOMER SERVICE

Zappos Core Values ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Employees ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Services ,[object Object],[object Object]

Services ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Customers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Expansion ,[object Object],[object Object]

Competitors ,[object Object],[object Object]

Advertisement & Marketing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Analysis ,[object Object],[object Object],[object Object],[object Object],[object Object],People may not remember exactly what you did or what you said, but they will always remember how you made them feel

References ,[object Object],[object Object],[object Object],[object Object],[object Object]

Zappos Interview Presentation

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