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Speech communication
1. SPEECH
COMMUNICATION
A PowerPoint Presentation by:
Rimando, Rey
Saboco, Pierre Jay
Narvaez, Carla
Bachelor of Science in Civil Engineering
Partido State University – Goa, Cam. Sur
2. “You can speak well if your tongue can
deliver the message of your heart.”
Introduction
The process by which
meanings are
exchanged b/w people
through the use of
common set of symbols
is called
COMMUNICATION.
3. What is Speech
Communication?
(from Latin "communis", meaning to share)
is defined as a process by which we assign and convey
meaning in an attempt to create shared understanding. This
process requires a vast repertoire of skills in intrapersonal
and interpersonal processing, listening, observing, speaking,
questioning, analyzing, and evaluating.
Use of these processes is developmental and transfers
to all areas of life: home, school, community, work, and
beyond. It is through communication that collaboration and
cooperation occur.
5. Two-way Communication Process
Who... says what... in what way... to whom...
Commu-
Message Medium Receiver
nicator
Feedback
...with what efect
6. SEVEN “C’s” OF COMMUNICATION
C
C O
C O N C R E T E N E S S
U L C
R A I C
T R S C OM P L E T E N E S S
E I E R
S T N R
Y Y E E
S C
C O NSI D E R A T I O N
N
E
S
S
7. Forms of Communication
NON – VERBAL COMMUNICATION
VERBAL COMMUNICATION
* ORAL COMMUNICATION
* WRITTEN COMMUNICATION
8. ORAL COMMUNICATION
is the ability to talk with others to give and
exchange information & ideas, such as: ask
questions, give directions, coordinate work tasks,
explain & persuade by using the words of mouth.
How we use this skill?
greeting people and taking messages
reassuring, comforting or persuading
seeking information & resolving conflicts
facilitating or leading a group
11. METHODS OF ORAL
COMMUNICATION
Face-to-Face Conversation
Telephonic Talk
Meetings, Conferences
&Seminar Lectures
Radio &Television
12. Example of Oral Communication
An Impromptu Speech
• An impromptu speech is the most
difficult form of public speaking
assignment.
• It’s a type of speech that will not give
you enough time to prepare.
• But even with little to no preparation,
you are still expected to deliver a great
speech.
• A badly delivered speech is inexcusable
even though you didn’t have any time to
prepare.
13. Functions of Communication
• Gives information
• Knowledge management
• Decision making
• Coordinating work activities
• Creates control
• Express feeling / emotion
14. Types of Speech
Communication
• Informative – This speech serves to provide
interesting and useful information to your
audience. Some examples of informative
speeches:
– A teacher telling students about earthquakes
– A student talking about her research
– A travelogue about the Tower of London
– A computer programmer speaking about new
software
15. Types of Speech
Communication
•Demonstrative – This has many similarities with
an informative speech. A demonstrative speech also
teaches you something. The main difference lies in
including a demonstration of how to do the thing
you’re teaching. Some examples of demonstrative
speeches:
* How to start your own blog
* How to bake a cake
* How to write a speech
* How to… just about anything
16. Types of Speech
Communication
•Persuasive – A persuasive speech works to
convince people to change in some way: they think,
the way they do something, or to start doing
something that they are not currently doing. Some
examples of persuasive speeches:
• Become an organ donor
• Improve your health through better eating
• Television violence is negatively influencing
our children
• Become a volunteer and change the world
17. Types of Speech
Communication
•Entertaining — The after-dinner speech is a
typical example of an entertaining speech. The
speaker provides pleasure and enjoyment that make
the audience laugh or identify with anecdotal
information. Some examples of entertaining
speeches:
•Excuses for any occasion
•Explaining cricket to an American
•How to buy a condom discreetly
•Things you wouldn’t know without the movies
18. Levels of Speech
Communication
Intrapersonal Communication
Interpersonal Communication
Public Communication
Mass Communication
Group Discussion
25. COMMON BARRIERS TO
COMMUNICATION
1. SEMANTICS
Definition of words
Choice of words
26. COMMON BARRIERS TO
COMMUNICATION
2. POOR CHOICE, USE OF CHANNELS
When to use certain channel
Oral alone:
• Simple reprimand
• Settle simple dispute
Written alone:
• Don’t need immediate feedback
• Need record
27. COMMON BARRIERS TO
COMMUNICATION
2. USE OF CHANNELS
Both channels:
• Commendation
• Serious reprimand
• Important policy change
Nonverbal
• Be aware of it.
28. COMMON BARRIERS TO
COMMUNICATION
3. PHYSICAL DISTRACTIONS
4. NOISE, PHYSICAL,
PSYCHOLOGICAL
5. STATUS DIFFERENCE
6. EFFECTS OF EMOTIONS
29. COMMON BARRIERS TO
COMMUNICATION
7. PERCEPTIONS
Stereotypes
Halo effects
Selective perception
• See and hear what we expect
• Ignore if conflicts with “what we know.”
Projection
30. COMMON BARRIERS TO
COMMUNICATION
8. FILTERING, SCREENING
NEGATIVE INFORMTAION
9. EVALUATING THE SOURCE
10.ABSENCE OF FEEDBACK,
POOR FEEDBACK
31. COMMON BARRIERS TO
COMMUNICATION
11. INFORMATION, DATA
OVERLOAD
12. POOR LISTENING
LISTEN TO RESPOND
LISTEN TO UNDERSTAND
32. TO OVERCOME BARRIERS:
Learn to use feedback well.
Be sensitive to receiver’s point of view.
Listen to UNDERSTAND!
Use direct, simple language, or at least
use language appropriate to the receiver.
Use proper channel(s). Learn to use
channels well.
Learn to use supportive
communication, not defensive
communication.
33. STRATEGIES TO
REDUCE FEAR
• Know your Environment
• Know your Audience
• Know your Speech
• Learn to Relax
• Visualize a Successful Speech
• Evaluate Yourself
34. Things You Shouldn’t Do
• Read directly from notes
• Read directly from screen
• Turn back on audience
• Slouch, hands in pockets
• No um, ah, you know’s, so
• No nervous gestures
• Talk too fast,
• Talk too quietly
35. Things You Should Do
• Eye contact
• Can glance at
notes
• Appropriate
gestures
• Rhetorical
questions to
involve audience
36. Ten Successful Tips
Control the ―Butterflies‖
• Know the room- become familiar with the
place of presentation
• Know the audience- greet or chat with the
audience before hand. It’s easier to speak
to friends than to strangers
• Know your material-increased nervousness
is due to un-preparedness
37. Control the ―Butterflies‖
• Relaxation- relax entire body by stretching
and breathing so as to ease the tension
• Visualize giving your speech-Visualize
yourself giving your speech from start to
finish. By visualizing yourself successful,
you will be successful
38. Control the ―Butterflies‖
• People want you to succeed-the audience is
there to see you succeed not to fail
• Don’t apologize-by mentioning your
nervousness or apologizing, you’ll only be
calling the audience’s attention to mistakes
39. Control the ―Butterflies‖
• Concentrate on your message-not the
medium. Focus on the message you are
trying to convey and not on your anxieties
• Turn nervousness into positive energy-
nervousness increases adrenaline, transform
it into vitality and enthusiasm
40. Control the ―Butterflies‖
• Gain experience-experience builds
confidence, which is key to effective public
speaking