How you can create powerful Analytics Solutions using your social media data (twitter, facebook, youtube...) with your CRM and own databases, based in Open Source technologies
2. Table of Contents
Stratebi
Introduction
Social Media Analysis
What is this?
Why?
Current processes
Business Intelligence
What is this
Social Intelligence
What is this
Why
Strategy
Architecture
Case study
Socialbi by Stratebi
6. Social Intelligence
Social intelligenceSocial intelligence
Social Media dataSocial Media data
Traditional BusinessTraditional Business
IntelligenceIntelligence
Social Business IntelligenceSocial Business Intelligence
8. Social Media
Hundreds of Social networks
Hundreds of communities
Millions of Blogs
…
Are there analytic tools for all
of them?
Social Media: Applications that allow the creation and
exchange of user-generated content
9. Social Media
What are the main benefits of using
social media tools?
Affordable Budgets: No need of elevated
budgets to carry out a Social Media
Marketing campaign.
Marketing Buzz: Social media advertising
can be easily shared between users.
Brand Reputation: Using Social Media
Marketing companies can improve their
online reputation.
Increase Traffic: A well planned social media strategy attracts more traffic to
your website.
Gaining insight on customers and users point of view about our products or
services
14. Social Media
Cloud toolsCloud tools
Predefined reports: Currently there are cloud services including
preconfigured reports with a cost associated
15. Social Media
Have we got efficient analytical tools for all social media data
and web traffic?
Is history stored in existing social
media tools?
Can a user easily create customized
reports?
Limitation. There are only predefined
reports .
Are we able to mix social data and
corporate data?
Do we have freedom on analysis
stage?
17. A complete BI solution allows:
Observe: what is happening?
Understanding: why is happening?
Predict: what will occur?
Collaborate. What actions should team take?
Decide: what path should we take?
Knowledge management
Business Intelligence
Business Intelligence is the ability to
transform data into information and
information into knowledge, so as
to optimize the decision-making
stage in business processes
22. Source Systems
Why Social Intelligence?Why Social Intelligence?
Create customized analysis resources.
Interactive Dashboards, static and dynamic reports
(Drag&Drop), OLAP views…
Historical data
Data-level security. Integration with CAS, LDAP…
Unlimited number of users
Integration with other corporate tools
Scalability
Optimized technologies for analysis (BigData, NoSQL, Analytic
databases, improved data extraction processes).
Scheduling actions: Create emails or events in reference to
different situations
45. 7. About us.ç
Stratebi is a Spanish company located in Madrid,
Barcelona and with a delegation in Sao Paulo, we are
a group of professionals with a wide experience in
Information systems and Technologic solutions related
to the field of open source software and Business
Intelligence.
Contact details:
info@stratebi.com
www.stratebi.com
Phones: (+34) 917883410 - (+34) 931844325
About usAbout us