price sentivity in telecom

1. Age Group
0-20
20-30
30-40
Above 40
Gender:
Male
Female
Educational Qualification:
Undergraduate
Graduate
Post graduate
Others
Profession:
Student
Service
Self employed
Family business
Others
Do you own a landline
Yes
No
How many handsets do you have
0
1
2
More than 2
Who is your service provider
Airtel
Vodafone
Idea
MTNL
Reliance
Tata
How many years have you been using current mobile netwrk service
1
2
3
More then 3
Which type of connection are you using
Postpaid
Prepaid

2. What is your monthly expenditure on phone bills
0-150
150-300
300-600
600-1000
1000 and above
How do u prefer paying your charges
Online
Cash
ECS
Credit card
How much satisfied are you with services of your service provider
Partially
Almost
Average
Fully
If nt fully satisfied what is the reason for your dis-satisfaction
Value added service
Call tariffs
Customer care
Poor signal quality
How much satisfied are you with calls and other service of your service provider
Fully
Partial
Almost
Average
What type of call do you make the most
Local
STD
ISD
Which aspect of the subscription do you use the most
Local
STD
Group
SMS
Happy hour
Others
Do you really think promotional Advertisement campaign really benefitted you
Yes
No

3. What suggestion would you like to give your currecnt service provider?
Call charges
Network coverage
Promotional scheme
Customer care