Leadership Skills - Leading By Example

LEADERSHIP SKILLS

zia@milestonevision.com

www.milestonevision.com

1

Introduction - Leadership Skills
• LEADERSHIP SUCCESS…
..Developing and using skills that move
organization and people forward towards a
common goal and objectives.

Leadership is action, not position.
By: Donald McGannon, Broadcasting Executive

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Leadership Skills
• Role of leaders as visionaries and entrepreneurs,
mentors and change agents, team-builders and
servant-followers
• Success measured in terms of increased
competitive advantage, improved customers
service, nurture diverse workplace and meet
unprecedented global, ethical and business
challenges

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3

Leadership Skills

LEADERSHIP

HOLISTIC
LEADERSHIP

ENTREPRENEURSHIP


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4

Leadership Skills - Holistic Leadership
• Leaders who have the wisdom, talent and insight
to determine the direction of the organization, and
to create the environment in which everyone can
operate (Hammer)
• Holistic leadership calls for leaders to make full
use of the analytical as well as the intuitive mind
• Often associated with spiritual quest for
wholeness, meaning, identity and creating
happiness
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5

Leadership Skills - Holistic Leadership
Science
Rational Explanation
Scientifi
c&
Rational
e

Solution

World of
uncertainty,
complexity and
accelerating
change

HOLISTIC
ERA

Reason

Spiritual
Era

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Leadership Skills – Holistic Leadership
Holistic Leadership Theory
 Traditional leadership theory
 Highly structured
 Focus on planning
 Control of tangible objects and people

 With changing business climate
 Importance of intellectual and human capital knowledge
 Leadership no longer about monitoring and control alone
 Leadership is about controlling results

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Key Leadership Tasks


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


Establishment and communication of vision
Understanding and meeting others‟ needs
Adequate rewards and recognition
Learning and coaching
Empowerment of workforce
Building culture and community
Morality and ethics
Paving the way
Continuous improvement

zia@milestonevision
.com
www.ziaahmed.org


8

Holistic Leadership Model
• Dimensions of Leadership
 Intellectual understanding
 Strategic thinking, new knowledge and business insights

 Emotional and social competence
 Establishing and maintaining relationships

 Physical and mental health
 To face hectic business environmental and pressures

 Spiritual insight
 Personal values shape organizational culture
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Leadership Skills – Qualities of Leader
Indispensable Qualities of a Leader
(written by John C. Maxwell)
1. Character - Inspires confidence
“Leadership is the capacity and will to rally men and
women to a common purpose and the character which
inspires confidence”
- Bernard Montgomery, British Field Marshall.
2. Charisma - “1st impression seals the deal”
Be more concern about making others feel good about
themselves than you are making them feel good about
you
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Indispensible Qualities of a
Leader…continued
3. Commitment - “Doers vs Dreamers”
People do not follow uncommitted leaders

4. Communication - “The art of simplifying the
complicated”
“Educators take something simple and make it
complicated; Communicators take something
complicated and make it simple”
- John C. Maxwell
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Leader…contd
5. Competence - Goes beyond words
A competent leader must be able to say it, plan it and do
it in such a way that others know you know how - and
know that they want to follow you
6. Courage - “1 person with courage is Majority”
Leadership is the expression of courage that compels
people to do the right thing.
“Courage is fear that has said its prayers”
- Karl Barth, Swiss Theologian

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12

Leader…contd
7. Discernment - Intuition, Intellect, Experience
Smart leaders believe only half what they hear;
Discerning leaders know which half to believe

8. Focus - 70%, Strength - 25%, New Things - 5%
Weakness
Effective leaders spent more time focusing on what they
do well than on what they do wrong.

Incompetence is universal
Strength is always specific!
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13

Indispensable Qualities of a
Leader…contd
9. Generosity - Putting others first
The measure of a good leader is not the number of
people who serves him, but the number of people he
serves.
10. Initiative
Always look of opportunities and be ready to take action





Know what they want
Push themselves to act
Take more risks
Make more mistakes than others

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Leader…contd
11. Listening
“The ear of a leader must ring with the voices of the
people”
- Woodrow Wilson, American President
12. Passion - The 1st step to achievement
Ghandi - Human Rights
Winston Churchill - Freedom
Martin Luther King Jr - Equality
Bill Gates – Information Technology (IT)
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Leader…contd
13. Positive Attitude - If We Believe We Can,
We Can
14.Problem Solving - Rise to the challenge






Anticipate problem
Accept the truth
See the big picture
Tackle One thing at a time
Do not give up major goal

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Indispensable Qualities of a
Leader…contd
15. Relationships
Ability to treat people as individual
16. Responsibility
17. Security
Only secure leader empower others
18. Self Discipline
The 1st person you lead is YOU
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Indispensible Qualities of a Leader
19. Servant hood
To get ahead, put others first.

20. Teach ability
To keep leading, keep learning
21. Vision
One seize only what one can see. Vision leads the
leader
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18

Leadership Skills
Islamic perspective of Holistic Leadership
• Leadership in Islam
 Definition - Process of moving and guiding people in a
planned direction in which is truly in their long term
best interest. Leadership is about making a change for
the better
 Objective - Provide for happiness (al falah) in this
world and hereafter (dual worldview)
 Mechanism - Obedience to the Shariah. Act in
accordance with the injunctions of Allah and His
Prophet
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Leadership Skills
•

Guiding Principles
 Trust (Amanah)
 Responsibility (Taklif)
 Accountability (Mas‟uliyyah)

•

The Prophet Muhammad, (PBUH) is the greatest leader of all time

•

Prophet’s Leadership Qualities:
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


Guiding others through modelling
Talent and technical specific skills
Initiative and drive
Charismatic inspiration
Preoccupation with role
Clear sense of purpose
Results oriented
Cooperation work with others
Encourage and nurture others below
Optimistic

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Leadership Skills
3 Stages of Islamic Spiritual Development
STAGES

ISLAM

IMAN

IHSAN AND TAQWA

DEFINITION

Explicit Declaration
through „Shahadah‟ to
show one‟s belief in
Allah Almighty and his
messenger Muhammad

• Absolute belief in the
tenets of Iman
• Peace with God and
Submission to Him

• Love of God
• Feeling of God‟s
Presence

IMPACT ON
BEHAVIOUR

• Belonging to God
• Bows thinking to God
• Follows the Prophetic
guidance
• Believe in life hereafter
and accountability

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• Follower of God
• God-consciousness
actions
• Responsible for actions
• Good deeds


•
•
•
•

Attaining God‟s pleasure
Best Behavior
Additional Commitment
Duty and accountability
to God
• Frame of mind reflects
Islam
• Just Behavior
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Leadership Skills
Islamic perspective of holistic leadership
10 Essential Personal Qualities of Muslim Leaders
1.
Fasahah - Eloquence. Communication skills are necessary for any leadership
role
"I have been given the authority over you, and I am not the best of you. If I do well, help
me; and if I do wrong, set me right. Sincere regard for truth is loyalty and disregard for
truth is treachery. The weak amongst you shall be strong with me until I have secured
his rights, if God will; and the strong amongst you shall be weak with me until I have
wrested from him the rights of others, if God will. Obey me so long as I obey God and
His Messenger (Muhammad, pbuh). But if I disobey God and His Messenger, ye owe
me no obedience. Arise for your prayer, God have mercy upon you.“
Abu Bakar when he was appointed as khalif

Adl – Justice
O you who believe! Stand out firmly for Allah, as witness to fair dealings and let not
hatred of others to you make you swerve to wrong and depart from justice. Be just that
is next to piety (Quran 5:8)
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2.

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Leadership Skills
3.

Shura - Mutual consultation or decision making. What kind of counselors
do we need?
Extract of Letter written by Khalifah Ali bin Abi Talib addressed to Malik Bin Al
Haris on his appointment as Governor of Egypt (655 C.E.)
“The worst of counselor is he who has served as counselor to unjust rulers and
shared their crimes. So never let men who have been companions of tyrants
or shared their crimes be your counselors. You can get better men than these,
men gifted with intelligence and foresight, but unpolluted by sin, men who
have never aided a tyrant in his tyranny or criminal in his crime. Such men will
never be a burden to you. On the other hand, they will be source of help and
strength to you at all times”.

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Leadership Skills
4.

Taqwa - Fear of Allah
It is only the evil one that suggests to you the fear of his allies; be
you no afraid of them, but fear Me, if you have faith! (Quran
3:175)

5.

Yaqin - conviction.
The leadership of Abu Bakar in handling the Romans, those who
refused to pay zakat and the false prophet musailamah. Umar
thought that it would not be a good idea to fight those people just
because they fail to pay zakat. Abu Bakar replied “Revelation
finished and religion was completed. Would it decrease while I
am alive? When Umar say the strong conviction and firmness of
Abu Bakar he immediately changed his position.
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Leadership Skills
6.

Ma’refah - Knowledge
[and] God will exalt by [many] degrees those of you who have attained to faith and,
[above all,] such as have been vouchsafed [true] knowledge: for God is fully aware of
all that you do.(al-mujadalah: 11)

7.

Sabr - Patience
Be sure We shall test you with something of fear and hunger, some loss in goods or
lives or the fruits (of your toil), but give glad tidings to those who patiently preserve.
Who say when afflicted with calamity “To Allah we belong and to him is our return”
(Quran 2: 155-156)
Or do you think that you shall enter the Garden (of Bliss) without such (trials) as came
to those who passed away before you? They encountered sufferings and adversity,
and were so shaken in spirit that even the Messenger and those of faith who were with
him cried: “When (will come) the help of Allah” Ah the help of Allah is (always) near!

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Leadership Skills
8. Leen - Leniency
It was by the mercy of Allah that you were lenient
with them (O Muhammad), for if you had been
stern and fierce of heart they would have
dispersed from round you. So pardon them and
upon the conduct of affairs. And when you are
resolved, then put your trust in Allah. Lo! Allah
loves those who put their trust (in Him). Quran 3:
159
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Leadership Skills
9.

Tadhhiyah - Self-Sacrifice
God has purchased of the believers their persons and their
goods: for their (in return) is the garden (of paradise): They fight
in His cause and slay and are slain, a promise binding on Him in
Truth, through the Law, the Gospel and the Quran: and who is
more faithful to his covenant than God? They rejoice in the
bargain which we have concluded: That is the achievement
supreme. Quran 9:111

Attitude and sacrifice of the prophet and him companions:
Invocation of the prophet just before the battle of Badr “O God,
here is Quraysh with all her tribe seeking to belie your Prophet. O
God, give us the assistance which you promised. O God, if this
little army perishes, when will you be worshipped again?”
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Leadership Skills
The above invocation of the prophet indicates
that even at the perilous moment before
battle, the prophet‟s mind is centered upon
completion of his mission so that Islam prevails
on this earth.
The prophet is never concerned for himself and
had indeed sacrificed everything for the sake of
Allah and His religion - Islam.
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28

Leadership Skills
Statement by an Italian scholar, Leone P Di Teonao Caetani, writing in the
late 17th century about the companions of the Prophet:
• These men were the true moral heirs of the prophet, the future apostles of Islam,
the faithful trustee of all that Muhammad had revealed unto the men of God

• Into these men, through their constant contact with the Prophet and their
devotion to him, there had already entered a new mode of thought and feeling,
loftier and more civilized than any they had known before: they had really
changed for the better from every point of view, and later on as statesmen and
generals, in the most difficult moments of war of conquest they gave magnificent
and undeniable proof that the ideas and the doctrines
• Muhammad had been seed cast on fruitful soil, and had produced a body of men
of the very highest worth

zia@milestonevision
.com
www.ziaahmed.org


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Leadership Skills

MA’REFAH
YAQIN’ SABR

SHURA

Qualities of Muslim
Leader

LEEN

TADWA

FASAHAH

ADL

TADHIYYAH

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Leadership Skills - Entrepreneurship
• Definitions:
 Economic term describing the process of bearing risk of buying at certain
prices and selling at uncertain prices
 Concept of bringing together the factors of production

 Innovation and creation of new enterprise
 Process of identifying, developing and bringing a vision to life, the end result
of which is the creation of a new venture, formed under conditions of risk and
considerable uncertainty (The Entrepreneurship Centre of Miami University of
Ohio)

• Entrepreneurship is the practice of starting new organizations or
revitalizing mature organizations, particularly new businesses
generally in response to identified opportunities.
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Leadership Skills - Entrepreneurship
• An entrepreneur is a person who is willing and able to convert a
new idea or invention into a successful innovation. (Schumpeter)
 New good or quality
 New method of production
 New market
 New source of supply
 New organization

• Entrepreneurial activity involves identifying opportunities within
economic system (Penrose)
• Entrepreneurship is about taking risk. (Frank H. Knight and Peter
Drucker)
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32

Leadership Skills

ENTREPRENEURSHIP

Exploitation of
Opportunities
within Market

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In the
direction or
combination
of productive
inputs

Bearing risk
while pursuing
opportunities


Creative and
Innovative
actions

33

Leadership Skills
Definition of Modern Entrepreneurship
• The dynamic process of creating incremental
wealth
• 4 basic aspects of entrepreneurship:





Creation process of new value
Devotion of necessary time and effort
Assuming risks
Rewards - independence and personal satisfaction

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Leadership Skills
•
•
•
•

Entrepreneurs have many same character traits as leaders
Entrepreneur vs Managers (more methodical and less prone to risk taking)
Tough, pragmatic people, motivated by overwhelming need for achievement
Ethics and well-meaning self-interest that leads to satisfying needs of others,
lessen shortages and increase happiness.
• Multiply goods not just divide
• Ethos of good businessman
 Management of employees
 Dealings with shareholders
 Public relation policy
 Management and safeguarding company‟s existence

• Task is to satisfy demand for products and services in most economical and
efficient manner and generate competitive return, servicing population as a
whole and takes care of best interest of stakeholders
zia@milestonevision
.com
www.ziaahmed.org


35

Leadership Skills
Characteristics of Entrepreneurship
Enthusiastic Vision
Collection of Ideas
Clear blueprint to realise vision
ENTREPRENEURSHIP

Promotes vision with passion
Develops strategies to realise vision
Takes responsibility

Positive Thinker &
Decision Maker
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Takes Prudent Risks

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Leadership Skills
Benefits of Entrepreneurship:
•

Enormous personal financial gain

•

Self-employment, freedom from the dependency on availability of the jobs offered by
others and flexibility of the work force

•

Employment for others, often in better jobs

•

Development of more goods and services, more industries and new markets

•

Encouragement of the processing of local materials into finished goods for domestic
consumption as well as for export

•

Income generation and increased economic growth

•

Healthy competition thus encourages higher quality products, development of
entrepreneurial qualities and attitudes

•

Promotion of the use of modern technology in small-scale manufacturing to enhance
higher productivity

•

Encouragement of more researches/ studies and development of modern machines and
equipment
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Leadership Skills
Islam and Entrepreneurship
• Islam does not discourage mercantilism and
capitalism as long as it is based on ethics and
morality consistent with the Quran and Hadith
• Conducted in proper manner in terms of one‟s
faith, thinking and actions towards Allah (hablun
min Allah) and in terms of social and economic
activities in society (hablun min annas)
• Entrepreneurship is the fundamental pillar that
constitutes not only vigour of an Ummah but also
strength of Islamic www.milestonevision.com
faith
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38

Leadership Skills – Islam &
Entrepreneurship

Entrepreneurship

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Engines of
Business and
Economic
Growth


Sustainability
of Ummah

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Leadership Skills - Islam &
Entrepreneurship
• Muslim entrepreneur is multi-dimensional in
nature, character and outlook
• Best mobilize of resources
• Creative in introducing new products and services
• Provider of employment
• Contributor of Waqf and Zakat
• Risk taker
• Leader who adds value to economy and
community
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Entrepreneurship
• Pursuit of knowledge is important to create:
 A thinking Ummah

 Science and technology based ummah
 Ummah that strives for excellence

 Ummah that is free to determine own future

• Creation of Civilization
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Entrepreneurship

Capitalist System

Capital

Entrepreneurship
Have to Bear interest
even when venture is
loss making

Return = Interest
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Return = Profit

42

Entrepreneurship

Islamic Economic
System

Capital

Entrepreneurship
PROFIT & LOSS
SHARING

Return = Share of
Profit
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Return = Share of
Profit

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Entrepreneurship
• Profit and loss sharing system
• Islamic system - does not consider providers of
capital and entrepreneur as separate factors of
production
• Every person that contributes money to business
venture shares the risk of loss and entitled to
proportional share of actual profit
• Islamic system is protective of entrepreneur
• Profits generally higher
• Distributed equally amongst capital contributor
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Entrepreneurship
• Another difference is money in Islam has no
intrinsic value, only a medium of exchange
• No profit without bearing risks
• Asset backed financing
• Money contributed bound to be converted to
assets having intrinsic value

zia@milestonevision
.com
www.ziaahmed.org


45

Leadership Skills - Summary
• Leadership has gained significance as a management
concept
• Linked to:
 Increase in rate of change in business environment
 Association of success to effective leadership
 Good leadership makes a difference

• Concept of intellectual capital and holistic leadership
such as stewardship and entrepreneurship are important
ideas for leaders to achieve competitive advantage
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46

Leadership Skills - Summary
Leadership

Holistic Leadership

Entrepreneurship

"A leader is someone who helps improve the lives of
other people or improve the system they live under.“
- Sam Ervin
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47

Leadership - Summary
• Leadership is based on a spiritual quality -- the
power to inspire, the power to inspire others to
follow.
Vince Lombardi, Football Coach
• A competent leader can get efficient service from
poor troops, while an incapable leader can
demoralize the best of troops.
U.S. Army Gen. John J. Pershing
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48

Dr. Zia Ahmed



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Leadership Skills - Leading By Example

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