Listening is an important skill that impacts job performance and relationships. While listening, we aim to obtain information, understand others, and learn. However, people only remember 25-50% of what they hear in a conversation. Becoming a better listener improves productivity, influence, and avoids conflicts. Great communicators listen to gain a deep understanding of situations and empathize with others. The document then provides ten tips for good listening, which include focusing on the speaker, asking follow up questions, taking notes, confirming understanding, and reserving judgment.

1. Listening M Zeeshan Khan