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9. Marketing
Getting people to buy your product
Learnings from founding a Computer Vision Startup




Flickr:laurapadgett
                                           Product
Learnings from founding a Computer Vision Startup




Flickr:spine
                                   Price
Learnings from founding a Computer Vision Startup




Flickr:loops
                                                  Promotion
Learnings from founding a Computer Vision Startup




Flickr:chany14
                                               Place (Distribution)
Learnings from founding a Computer Vision Startup


                                                    The Marketing Mix (4P)
                                                    Product
                                                    Already discussed in previous chapter

                                                    Promotion
                                                    TV? Newspapers? WOM? Blogs? What works. What doesn’t.

                                                    Price
                                                    Challenging (especially for software and on-line services)

                                                    Place
                                                    (assume mostly web-based)

                                                                                                          http://en.wikipedia.org/wiki/Marketing_mix
Learnings from founding a Computer Vision Startup




                                                           Focus is on            Not so much
                                                           consumer               on business
                                                           in this talk           customers



                                                    Flickr:jamesjustin / dexxus
Promotion
Learnings from founding a Computer Vision Startup


                                                    Some Promotion Options


                                                                    Online                         WOM
                                                                                                  Word of Mouth
                                                    Blogs, Google Ads, Social Media, App Stores




                                                                                                                  Print Media
                                                                                          TV
Learnings from founding a Computer Vision Startup

                                                    Traditional media might not be effective
                                                           especially in the early stage
                                                                Press Releases are Spam - ReWork

                                                           Forget about the Wall Street Journal - ReWork




                                                                     http://en.wikipedia.org/wiki/File:Technology-Adoption-Lifecycle.png
Promotion: Blogs
Learnings from founding a Computer Vision Startup




Flickr:jdlasica
                            Behind each blog are people
Learnings from founding a Computer Vision Startup


                                                    Behind each blog are people
                                                    Try to connect to them. At events. By calling. By knocking
                                                    on their door.
                                                    Be personal. Don’t spam.



                                                    Which blogs to target?
                                                    Only the big ones? Most blogs have only one reader - the author


                                                    Warning: Early adopters and tech blog readers might not be your customer
                                                    group (e.g. women/shopping (like.com), art lovers (plink.com), kids, ...)
Learnings from founding a Computer Vision Startup


                                                      Ferris which blogs
                                                                            Timothy Ferriss at LeWeb 2009




                                                    http://www.fourhourworkweek.com/blog/2009/12/13/how-to-create-a-global-phenomenon-for-less-than-10000/
Learnings from founding a Computer Vision Startup




                                                           Blog yourself
                                     become an authority




Flickr: daklein
Promotion: WOM
Learnings from founding a Computer Vision Startup


                                                    Events
                                                    Meet early movers at events.
                                                    Getting the first users can be hard work. But getting the right ones may pay off.
                                                    Partners can also help promote.



                                                    Talk to people on the bus ...
                                                    If that’s not your strength hire somebody ...
Pricing
Learnings from founding a Computer Vision Startup


                                                    Pricing
                                                    One of the biggest challenges
                                                    Especially for new products and digital services


                                                    Free vs. “a price” (see business model chapter)
                                                    Free! Why $0.00 Is the Future of Business
                                                    http://www.wired.com/techbiz/it/magazine/16-03/ff_free



                                                    Thoughts on pricing for software by Joel Spolsky
                                                    http://www.joelonsoftware.com/articles/CamelsandRubberDuckies.html
Place: Platforms
Learnings from founding a Computer Vision Startup


                                                    Place
                                                    New distribution platforms on the web/mobile
                                                    If you play those right you will be very successful
                                                    These are really new ecosystems with incredible reach.


                                                    Examples
                                                    Facebook: the social graph as multiplier. Example: zynga (Farmville)
                                                    The iPhone App Store: easy usage fuels distribution



                                                    Still lots of learning to do how to play those platforms
                                                    What are the success factors? What drives usage?
What is special about Vision?
          In Terms of Marketing
Learnings from founding a Computer Vision Startup


                                                    What’s special about Vision
                                                    Products may need explanation

                                                    Products may fuel fears (face recognition)

                                                    Customers may have no (or incorrect) expectations on performance

                                                    B2C or B2B or both?
                                                    Often, when there is traction in B2C, there is also traction in B2B (not vice versa)
                                                    So maybe you have to generate some initial B2C traction yourself (huge task)
                                                    Or a competitor does it for you.
How we did it
Learnings from founding a Computer Vision Startup


                                                    How we did it
                                                    Biggest effect: blogposts and print media
                                                    TV appearances had nearly no effect (same experience as ReWork)



                                                    Building network of personal contacts to bloggers
                                                    E.g. just knocked at Michael Arrington’s door 2 years ago.
                                                    Still building network. Geographic targeting as challenge.



                                                    App store distribution really important
                                                    First visual recognition app on the app store worldwide was kooaba
Learnings from founding a Computer Vision Startup


                                                    How we did it
                                                    Huge attention in press from time to time
                                                    We contacted influential writers directly (traditional media & blogs)
                                                    Generated discussions and attention but not users/traffic

                                                    “Provoking” releases
                                                    E.g. Recognizr (700k YouTube views, TV networks and press spinning stories)

                                                    Through partner integration
                                                    “Partner’s users are our users”

                                                    Now: direct sales (licensing)
Q&A
Learnings from founding a Computer Vision Startup


                                                    Resources
                                                    Marketing Mix 4P                             http://en.wikipedia.org/wiki/Marketing_mix

                                                    Technology Adaption Lifecycle                http://en.wikipedia.org/wiki/File:Technology-Adoption-Lifecycle.png



                                                                                                         http://www.fourhourworkweek.com/blog/
                                                        Timothy Ferris: How to Create a Global
                                                                                                            2009/12/13/how-to-create-a-global-
                                                          Phenomenon for Less Than $10000
                                                                                                             phenomenon-for-less-than-10000/

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CVPR2010: Learnings from founding a computer vision startup: Chapter 9: Marketing & sales: getting people to know and buy your products

  • 1. 9. Marketing Getting people to buy your product
  • 2. Learnings from founding a Computer Vision Startup Flickr:laurapadgett Product
  • 3. Learnings from founding a Computer Vision Startup Flickr:spine Price
  • 4. Learnings from founding a Computer Vision Startup Flickr:loops Promotion
  • 5. Learnings from founding a Computer Vision Startup Flickr:chany14 Place (Distribution)
  • 6. Learnings from founding a Computer Vision Startup The Marketing Mix (4P) Product Already discussed in previous chapter Promotion TV? Newspapers? WOM? Blogs? What works. What doesn’t. Price Challenging (especially for software and on-line services) Place (assume mostly web-based) http://en.wikipedia.org/wiki/Marketing_mix
  • 7. Learnings from founding a Computer Vision Startup Focus is on Not so much consumer on business in this talk customers Flickr:jamesjustin / dexxus
  • 9. Learnings from founding a Computer Vision Startup Some Promotion Options Online WOM Word of Mouth Blogs, Google Ads, Social Media, App Stores Print Media TV
  • 10. Learnings from founding a Computer Vision Startup Traditional media might not be effective especially in the early stage Press Releases are Spam - ReWork Forget about the Wall Street Journal - ReWork http://en.wikipedia.org/wiki/File:Technology-Adoption-Lifecycle.png
  • 12. Learnings from founding a Computer Vision Startup Flickr:jdlasica Behind each blog are people
  • 13. Learnings from founding a Computer Vision Startup Behind each blog are people Try to connect to them. At events. By calling. By knocking on their door. Be personal. Don’t spam. Which blogs to target? Only the big ones? Most blogs have only one reader - the author Warning: Early adopters and tech blog readers might not be your customer group (e.g. women/shopping (like.com), art lovers (plink.com), kids, ...)
  • 14. Learnings from founding a Computer Vision Startup Ferris which blogs Timothy Ferriss at LeWeb 2009 http://www.fourhourworkweek.com/blog/2009/12/13/how-to-create-a-global-phenomenon-for-less-than-10000/
  • 15. Learnings from founding a Computer Vision Startup Blog yourself become an authority Flickr: daklein
  • 17. Learnings from founding a Computer Vision Startup Events Meet early movers at events. Getting the first users can be hard work. But getting the right ones may pay off. Partners can also help promote. Talk to people on the bus ... If that’s not your strength hire somebody ...
  • 19. Learnings from founding a Computer Vision Startup Pricing One of the biggest challenges Especially for new products and digital services Free vs. “a price” (see business model chapter) Free! Why $0.00 Is the Future of Business http://www.wired.com/techbiz/it/magazine/16-03/ff_free Thoughts on pricing for software by Joel Spolsky http://www.joelonsoftware.com/articles/CamelsandRubberDuckies.html
  • 21. Learnings from founding a Computer Vision Startup Place New distribution platforms on the web/mobile If you play those right you will be very successful These are really new ecosystems with incredible reach. Examples Facebook: the social graph as multiplier. Example: zynga (Farmville) The iPhone App Store: easy usage fuels distribution Still lots of learning to do how to play those platforms What are the success factors? What drives usage?
  • 22. What is special about Vision? In Terms of Marketing
  • 23. Learnings from founding a Computer Vision Startup What’s special about Vision Products may need explanation Products may fuel fears (face recognition) Customers may have no (or incorrect) expectations on performance B2C or B2B or both? Often, when there is traction in B2C, there is also traction in B2B (not vice versa) So maybe you have to generate some initial B2C traction yourself (huge task) Or a competitor does it for you.
  • 25. Learnings from founding a Computer Vision Startup How we did it Biggest effect: blogposts and print media TV appearances had nearly no effect (same experience as ReWork) Building network of personal contacts to bloggers E.g. just knocked at Michael Arrington’s door 2 years ago. Still building network. Geographic targeting as challenge. App store distribution really important First visual recognition app on the app store worldwide was kooaba
  • 26. Learnings from founding a Computer Vision Startup How we did it Huge attention in press from time to time We contacted influential writers directly (traditional media & blogs) Generated discussions and attention but not users/traffic “Provoking” releases E.g. Recognizr (700k YouTube views, TV networks and press spinning stories) Through partner integration “Partner’s users are our users” Now: direct sales (licensing)
  • 27. Q&A
  • 28. Learnings from founding a Computer Vision Startup Resources Marketing Mix 4P http://en.wikipedia.org/wiki/Marketing_mix Technology Adaption Lifecycle http://en.wikipedia.org/wiki/File:Technology-Adoption-Lifecycle.png http://www.fourhourworkweek.com/blog/ Timothy Ferris: How to Create a Global 2009/12/13/how-to-create-a-global- Phenomenon for Less Than $10000 phenomenon-for-less-than-10000/