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Yash Patel
IIT Madras
RETAILING
What is Retailing?
Selling Goods or Services directly to final
customers for personal non business use
RETAILING
What is Retailing?
Selling Goods or Services directly to final
customers for personal non business use
Who Are Retailers?
Any business enterprise whose sales volume
come primarily from retailing
STORE RETAILERS
NON STORE RETAILERS
CORPORATE RETAILING
AND FRANCHISING
WHOLESALING
What is Wholesaling?
Selling goods and services to those
who buy for resale or business use
excluding primary producers and
retailers
DIFFERENCE BETWEEN
RETAILERS AND WHOLESALERS
- Wholesalers pay less attention to promotion,
atmosphere, and location than retailers
- Wholesale transactions and trade area are larger
than Retailers’
- Government norms are different for both
MERCHANT WHOLESALERS
Full Service Wholesalers:
Carry Stock, Maintain sales force, Offer Credits,
Make Deliveries, Provide management assistance
Limited Service Wholesalers:
Cash & Carry, Drop Shipper, Truck Jobber
Rack Jobber, Mail Order
MERCHANT WHOLESALERS
vs
AGENTS
Merchant Wholesalers Agents
Independently Owned Independently Owned
Take Title Do Not Take Title
Limited Service
MARKET LOGISTICS
Marketing logistics involve planning,
delivering, and controlling the flow of
physical goods, marketing materials
and information from the producer to
a market as necessary to meet customer
demands while still making a
satisfactory profit
IT INCLUDES…
Order Processing
Warehousing
Inventory
Transportation
What major types of marketing intermediaries occupy this sector

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What major types of marketing intermediaries occupy this sector