SlideShare a Scribd company logo
1 of 25
eParticipation – From
Consultation to Collaboration
(Or How to Turn Turtles into
Gazelles)
12 January 2016
Dr. Julia Glidden
21c Consultancy
Muscat, Oman
eParticipation - Looking back
and looking forward
Innovation Challenge: Public
Sector Turtles
Innovation Challenge: Private
Sector Gazelles
Bridging the Public Sector/SME
Gap
Co-Creation ….
Cloud
Open Data
Apps
In support of entrepreneurs (or
Gazelles) EVERYWHERE.....
So Where Has This Worked?
From Policing…
To Empowering Civil
Servants…
Civil Society…
And Citizens….
The UK has lead the Way….
So, Where Are We Now?
Where Are We Going?
And What Does this Mean for
Our Turtles and Gazelles?
Are We Entering an Era of
eInnovation?
Or eRevolution?
Occupy France
11 November 2011
Photo by:
Hugo Passarello Luna
http://j.mp/utTA8Y
Annex
Oman & the UN eParticipation Index
Oman’s Ranking & Raw Score in UN EPI
Breakdown of Oman’s EPI Assessment
Oman’s EPI scores by
Category
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
2003 2004 2005 2008 2010 2012 2014
EPART Phase %
Phase 1
Phase 2
Phase 3

More Related Content

Similar to eParticipation from Consultation to Collaboration

Dr Julia Glidden Offentliga Rummet 2012, Uppsala, Sweden
Dr Julia Glidden Offentliga Rummet 2012, Uppsala, SwedenDr Julia Glidden Offentliga Rummet 2012, Uppsala, Sweden
Dr Julia Glidden Offentliga Rummet 2012, Uppsala, Sweden
21cConsultancy_2012
 
Introduction to the Moroccan Research and Innovation System. Sectoral innova...
Introduction to the Moroccan Research and Innovation System.  Sectoral innova...Introduction to the Moroccan Research and Innovation System.  Sectoral innova...
Introduction to the Moroccan Research and Innovation System. Sectoral innova...
Ilyas Azzioui
 
Collabgov2
Collabgov2Collabgov2
Collabgov2
osimod
 

Similar to eParticipation from Consultation to Collaboration (20)

Aape Pohjavirta - Funzi
Aape Pohjavirta - FunziAape Pohjavirta - Funzi
Aape Pohjavirta - Funzi
 
Collective Entrepreneurship & Digital Platform Coops. MTA world. ICA World Co...
Collective Entrepreneurship & Digital Platform Coops. MTA world. ICA World Co...Collective Entrepreneurship & Digital Platform Coops. MTA world. ICA World Co...
Collective Entrepreneurship & Digital Platform Coops. MTA world. ICA World Co...
 
Backing young prople for a better future - Global Millennial Survey
Backing young prople for a better future - Global Millennial SurveyBacking young prople for a better future - Global Millennial Survey
Backing young prople for a better future - Global Millennial Survey
 
Dr Julia Glidden Offentliga Rummet 2012, Uppsala, Sweden
Dr Julia Glidden Offentliga Rummet 2012, Uppsala, SwedenDr Julia Glidden Offentliga Rummet 2012, Uppsala, Sweden
Dr Julia Glidden Offentliga Rummet 2012, Uppsala, Sweden
 
Monitorlinq secures €2.25 million in first round funding with Macif and Somfy
Monitorlinq secures €2.25 million in first round funding with Macif and SomfyMonitorlinq secures €2.25 million in first round funding with Macif and Somfy
Monitorlinq secures €2.25 million in first round funding with Macif and Somfy
 
Irina Blomqvist
Irina BlomqvistIrina Blomqvist
Irina Blomqvist
 
Engaging Women Entrepreneurs Effectively In the Realm of Innovation and Digit...
Engaging Women Entrepreneurs Effectively In the Realm of Innovation and Digit...Engaging Women Entrepreneurs Effectively In the Realm of Innovation and Digit...
Engaging Women Entrepreneurs Effectively In the Realm of Innovation and Digit...
 
Ict
IctIct
Ict
 
Technology Is Eden Essay
Technology Is Eden EssayTechnology Is Eden Essay
Technology Is Eden Essay
 
Euskadi Territorio Change Maker - Club de Roma
Euskadi Territorio Change Maker - Club de Roma Euskadi Territorio Change Maker - Club de Roma
Euskadi Territorio Change Maker - Club de Roma
 
Community Life Competence -EN
Community Life Competence -ENCommunity Life Competence -EN
Community Life Competence -EN
 
M!ND course — Finnish Ministry of Transport and Communications — Traffic as a...
M!ND course — Finnish Ministry of Transport and Communications — Traffic as a...M!ND course — Finnish Ministry of Transport and Communications — Traffic as a...
M!ND course — Finnish Ministry of Transport and Communications — Traffic as a...
 
Introduction to the Moroccan Research and Innovation System. Sectoral innova...
Introduction to the Moroccan Research and Innovation System.  Sectoral innova...Introduction to the Moroccan Research and Innovation System.  Sectoral innova...
Introduction to the Moroccan Research and Innovation System. Sectoral innova...
 
Digital and Education boundaries
Digital and Education boundariesDigital and Education boundaries
Digital and Education boundaries
 
NATURE-ACCELERATOR | DEMO DAY 2018: pitch
NATURE-ACCELERATOR | DEMO DAY 2018:  pitchNATURE-ACCELERATOR | DEMO DAY 2018:  pitch
NATURE-ACCELERATOR | DEMO DAY 2018: pitch
 
Addressing unemployment Through Entrepreneurship
Addressing unemployment  Through EntrepreneurshipAddressing unemployment  Through Entrepreneurship
Addressing unemployment Through Entrepreneurship
 
Webinar: How to build Smart Healthy Age-Friendly Environments?
Webinar: How to build Smart Healthy Age-Friendly Environments?Webinar: How to build Smart Healthy Age-Friendly Environments?
Webinar: How to build Smart Healthy Age-Friendly Environments?
 
Presentation Region Ile de France
Presentation Region Ile de FrancePresentation Region Ile de France
Presentation Region Ile de France
 
Startup Nations Asia
Startup Nations Asia Startup Nations Asia
Startup Nations Asia
 
Collabgov2
Collabgov2Collabgov2
Collabgov2
 

More from 21cConsultancy_2012

26th bled conference dr julia glidden
26th bled conference dr julia glidden26th bled conference dr julia glidden
26th bled conference dr julia glidden
21cConsultancy_2012
 
Zagreb forum 2013 dr julia glidden
Zagreb forum 2013 dr julia gliddenZagreb forum 2013 dr julia glidden
Zagreb forum 2013 dr julia glidden
21cConsultancy_2012
 
Un public service forum & award ceremony 2013 (dr julia glidden)
Un public service forum & award ceremony 2013 (dr julia glidden)Un public service forum & award ceremony 2013 (dr julia glidden)
Un public service forum & award ceremony 2013 (dr julia glidden)
21cConsultancy_2012
 
One conference prague dr julia glidden
One conference prague dr julia gliddenOne conference prague dr julia glidden
One conference prague dr julia glidden
21cConsultancy_2012
 
25th Bled eConference (Key note speech of Dr. Julia Glidden)
25th Bled eConference (Key note speech of Dr. Julia Glidden)25th Bled eConference (Key note speech of Dr. Julia Glidden)
25th Bled eConference (Key note speech of Dr. Julia Glidden)
21cConsultancy_2012
 

More from 21cConsultancy_2012 (20)

OpenTransportNet: Stimulating Innovation with Open Geographic Information
OpenTransportNet: Stimulating Innovation with Open Geographic InformationOpenTransportNet: Stimulating Innovation with Open Geographic Information
OpenTransportNet: Stimulating Innovation with Open Geographic Information
 
The Trend Towards Mobility Service Integration
The Trend Towards Mobility Service IntegrationThe Trend Towards Mobility Service Integration
The Trend Towards Mobility Service Integration
 
Open Data Youth Hack by Numbers
Open Data Youth Hack by NumbersOpen Data Youth Hack by Numbers
Open Data Youth Hack by Numbers
 
Open Data... Driving Smart Mobility Across Europe
Open Data... Driving Smart Mobility Across EuropeOpen Data... Driving Smart Mobility Across Europe
Open Data... Driving Smart Mobility Across Europe
 
OpenTransportNet Data Hubs: Stimulating Innovation with Open GI
OpenTransportNet Data Hubs: Stimulating Innovation with Open GIOpenTransportNet Data Hubs: Stimulating Innovation with Open GI
OpenTransportNet Data Hubs: Stimulating Innovation with Open GI
 
The Sharing Economy and Sustainable Development
The Sharing Economy and Sustainable Development The Sharing Economy and Sustainable Development
The Sharing Economy and Sustainable Development
 
International Best Practice in eGovernment
International Best Practice in eGovernmentInternational Best Practice in eGovernment
International Best Practice in eGovernment
 
Improving Innovation Through Open Data - Construction Excellence Annual Confe...
Improving Innovation Through Open Data - Construction Excellence Annual Confe...Improving Innovation Through Open Data - Construction Excellence Annual Confe...
Improving Innovation Through Open Data - Construction Excellence Annual Confe...
 
Data & the aging revolution v2
Data & the aging revolution v2Data & the aging revolution v2
Data & the aging revolution v2
 
The Private Sector and Sustainable Development: Friend or Foe?
The Private Sector and Sustainable Development: Friend or Foe? The Private Sector and Sustainable Development: Friend or Foe?
The Private Sector and Sustainable Development: Friend or Foe?
 
The Smart City as a Data City - Google Tedx Talk
The Smart City as a Data City - Google Tedx Talk The Smart City as a Data City - Google Tedx Talk
The Smart City as a Data City - Google Tedx Talk
 
A Roadmap for 21st Century Innovation - Global eGovernment Forum 2014
A Roadmap for 21st Century Innovation - Global eGovernment Forum 2014A Roadmap for 21st Century Innovation - Global eGovernment Forum 2014
A Roadmap for 21st Century Innovation - Global eGovernment Forum 2014
 
Digital Makes the World Personal: A Roadmap for 21st Century Innovation
Digital Makes the World Personal: A Roadmap for 21st Century InnovationDigital Makes the World Personal: A Roadmap for 21st Century Innovation
Digital Makes the World Personal: A Roadmap for 21st Century Innovation
 
Dr glidden vilnius presentation
Dr glidden   vilnius presentationDr glidden   vilnius presentation
Dr glidden vilnius presentation
 
26th bled conference dr julia glidden
26th bled conference dr julia glidden26th bled conference dr julia glidden
26th bled conference dr julia glidden
 
Zagreb forum 2013 dr julia glidden
Zagreb forum 2013 dr julia gliddenZagreb forum 2013 dr julia glidden
Zagreb forum 2013 dr julia glidden
 
Un public service forum & award ceremony 2013 (dr julia glidden)
Un public service forum & award ceremony 2013 (dr julia glidden)Un public service forum & award ceremony 2013 (dr julia glidden)
Un public service forum & award ceremony 2013 (dr julia glidden)
 
One conference prague dr julia glidden
One conference prague dr julia gliddenOne conference prague dr julia glidden
One conference prague dr julia glidden
 
ITAPA Congress Julia Glidden
ITAPA Congress Julia GliddenITAPA Congress Julia Glidden
ITAPA Congress Julia Glidden
 
25th Bled eConference (Key note speech of Dr. Julia Glidden)
25th Bled eConference (Key note speech of Dr. Julia Glidden)25th Bled eConference (Key note speech of Dr. Julia Glidden)
25th Bled eConference (Key note speech of Dr. Julia Glidden)
 

Recently uploaded

Nagerbazar @ Independent Call Girls Kolkata - 450+ Call Girl Cash Payment 800...
Nagerbazar @ Independent Call Girls Kolkata - 450+ Call Girl Cash Payment 800...Nagerbazar @ Independent Call Girls Kolkata - 450+ Call Girl Cash Payment 800...
Nagerbazar @ Independent Call Girls Kolkata - 450+ Call Girl Cash Payment 800...
HyderabadDolls
 

Recently uploaded (20)

sponsor for poor old age person food.pdf
sponsor for poor old age person food.pdfsponsor for poor old age person food.pdf
sponsor for poor old age person food.pdf
 
Election 2024 Presiding Duty Keypoints_01.pdf
Election 2024 Presiding Duty Keypoints_01.pdfElection 2024 Presiding Duty Keypoints_01.pdf
Election 2024 Presiding Duty Keypoints_01.pdf
 
Bhubaneswar Call Girls Bhubaneswar 👉👉 9777949614 Top Class Call Girl Service ...
Bhubaneswar Call Girls Bhubaneswar 👉👉 9777949614 Top Class Call Girl Service ...Bhubaneswar Call Girls Bhubaneswar 👉👉 9777949614 Top Class Call Girl Service ...
Bhubaneswar Call Girls Bhubaneswar 👉👉 9777949614 Top Class Call Girl Service ...
 
Nagerbazar @ Independent Call Girls Kolkata - 450+ Call Girl Cash Payment 800...
Nagerbazar @ Independent Call Girls Kolkata - 450+ Call Girl Cash Payment 800...Nagerbazar @ Independent Call Girls Kolkata - 450+ Call Girl Cash Payment 800...
Nagerbazar @ Independent Call Girls Kolkata - 450+ Call Girl Cash Payment 800...
 
Finance strategies for adaptation. Presentation for CANCC
Finance strategies for adaptation. Presentation for CANCCFinance strategies for adaptation. Presentation for CANCC
Finance strategies for adaptation. Presentation for CANCC
 
Pakistani Call girls in Sharjah 0505086370 Sharjah Call girls
Pakistani Call girls in Sharjah 0505086370 Sharjah Call girlsPakistani Call girls in Sharjah 0505086370 Sharjah Call girls
Pakistani Call girls in Sharjah 0505086370 Sharjah Call girls
 
Call Girls Mehsana / 8250092165 Genuine Call girls with real Photos and Number
Call Girls Mehsana / 8250092165 Genuine Call girls with real Photos and NumberCall Girls Mehsana / 8250092165 Genuine Call girls with real Photos and Number
Call Girls Mehsana / 8250092165 Genuine Call girls with real Photos and Number
 
Lorain Road Business District Revitalization Plan Final Presentation
Lorain Road Business District Revitalization Plan Final PresentationLorain Road Business District Revitalization Plan Final Presentation
Lorain Road Business District Revitalization Plan Final Presentation
 
Private Call Girls Bidar 9332606886Call Girls Advance Cash On Delivery Service
Private Call Girls Bidar  9332606886Call Girls Advance Cash On Delivery ServicePrivate Call Girls Bidar  9332606886Call Girls Advance Cash On Delivery Service
Private Call Girls Bidar 9332606886Call Girls Advance Cash On Delivery Service
 
Peace-Conflict-and-National-Adaptation-Plan-NAP-Processes-.pdf
Peace-Conflict-and-National-Adaptation-Plan-NAP-Processes-.pdfPeace-Conflict-and-National-Adaptation-Plan-NAP-Processes-.pdf
Peace-Conflict-and-National-Adaptation-Plan-NAP-Processes-.pdf
 
2024: The FAR, Federal Acquisition Regulations, Part 32
2024: The FAR, Federal Acquisition Regulations, Part 322024: The FAR, Federal Acquisition Regulations, Part 32
2024: The FAR, Federal Acquisition Regulations, Part 32
 
Call Girl Service in Korba 9332606886 High Profile Call Girls You Can Get ...
Call Girl Service in Korba   9332606886  High Profile Call Girls You Can Get ...Call Girl Service in Korba   9332606886  High Profile Call Girls You Can Get ...
Call Girl Service in Korba 9332606886 High Profile Call Girls You Can Get ...
 
Coastal Protection Measures in Hulhumale'
Coastal Protection Measures in Hulhumale'Coastal Protection Measures in Hulhumale'
Coastal Protection Measures in Hulhumale'
 
2024 UN Civil Society Conference in Support of the Summit of the Future.
2024 UN Civil Society Conference in Support of the Summit of the Future.2024 UN Civil Society Conference in Support of the Summit of the Future.
2024 UN Civil Society Conference in Support of the Summit of the Future.
 
Dating Call Girls inBaloda Bazar Bhatapara 9332606886Call Girls Advance Cash...
Dating Call Girls inBaloda Bazar Bhatapara  9332606886Call Girls Advance Cash...Dating Call Girls inBaloda Bazar Bhatapara  9332606886Call Girls Advance Cash...
Dating Call Girls inBaloda Bazar Bhatapara 9332606886Call Girls Advance Cash...
 
Vivek @ Cheap Call Girls In Kamla Nagar | Book 8448380779 Extreme Call Girls ...
Vivek @ Cheap Call Girls In Kamla Nagar | Book 8448380779 Extreme Call Girls ...Vivek @ Cheap Call Girls In Kamla Nagar | Book 8448380779 Extreme Call Girls ...
Vivek @ Cheap Call Girls In Kamla Nagar | Book 8448380779 Extreme Call Girls ...
 
Panchayath circular KLC -Panchayath raj act s 169, 218
Panchayath circular KLC -Panchayath raj act s 169, 218Panchayath circular KLC -Panchayath raj act s 169, 218
Panchayath circular KLC -Panchayath raj act s 169, 218
 
Financing strategies for adaptation. Presentation for CANCC
Financing strategies for adaptation. Presentation for CANCCFinancing strategies for adaptation. Presentation for CANCC
Financing strategies for adaptation. Presentation for CANCC
 
Vasai Call Girls In 07506202331, Nalasopara Call Girls In Mumbai
Vasai Call Girls In 07506202331, Nalasopara Call Girls In MumbaiVasai Call Girls In 07506202331, Nalasopara Call Girls In Mumbai
Vasai Call Girls In 07506202331, Nalasopara Call Girls In Mumbai
 
The NAP process & South-South peer learning
The NAP process & South-South peer learningThe NAP process & South-South peer learning
The NAP process & South-South peer learning
 

eParticipation from Consultation to Collaboration

Editor's Notes

  1. The term eDemocracy was first introduced over 15 years ago – initially in the context of eVoting and then later in the context of eParticipation or wider citizen involvement in decision making. Started with eVoting 15 years ago Use ICT to engage citizens in public policy design Peaked over 5 years ago Palpable lack of political enthusiasm Transformed into focus on public
  2. Increased Citizen Expectations and the current economic crisis are creating new demands Public sector must deliver more for less ie better infrastructures and more efficient and responsive services Clean energy Health and Ageing Safer water supplies Waste management Traditionally, top down, slow to innovate, resistant to change Culture embeds a host of organisational, managerial and even legal barriers to innovation
  3. Often the best source of new products and ideas but don’t always understand the public sector –not just how it works but what it needs Hard to access and work with government At the same time face growth barriers such as finding right skills and ability to innovate –that government can help resolve ITA has addressed this challenge head on by establishing SAA as a Business Incubation Programme to create a vibrant ICT industry by fostering a strong entrepreneurial spirit – focusing on SMES
  4. Need to bridge the gap between public administration and the private sector – particularly in terms of innovation and growth Need to overcome organisational and indeed even legal and managerial barriers to SME/Public Sector collaboration
  5. Co-creation is a form of marketing strategy or business strategy that emphasizes the generation and ongoing realization of mutual firm-customer value. It views markets as forums for firms and active customers to share, combine and renew each other's resources and capabilities to create value through new forms of interaction, service and learning mechanisms. It differs from the traditional active firm – passive consumer market construct of the past. Used to close the gap between innovative R&D and market take up and make the innovation process more efficient Open eco--‐systems engage and motivate stakeholders, s8mulatecollabora8on, create markets and enable behaviour transformation Social innovations are newstrategies, concepts, ideas and organizations that meet social needs of all kinds — from working conditions and education to community development and health — that extend and strengthen civil society. Social innovation can take place within government, the for-profit sector, the nonprofit sector (also known as the third sector), or in the spaces between them. Research has focused on the types of platforms needed to facilitate such cross-sector collaborative social innovation
  6. Harness the power of the ‘Cloud’ to bring large industrial powers and SMEs closer together and achieve scalable networks Use the IBM Cloud as the basis for a European-based web-service delivery platform Pilot ‘Smart City’ use of the platform across Europe Develop a Roadmap for pan-European implementation
  7. We started this discussion with the current focus on the way in which eParticipation is currently linked to the notion of involving end-users in service design and development – And asked whether Living Lab methodology can be used as a bridge to forge greater ICT-enabled participation between public turtles and private sector gazelles And we have shown that it can? The question is will it? To answer this question, we need to take a closer look at where we are now....
  8. If you recall, I noted that four years ago the term eParticipation defined as engaging the public in the decision making process more or less fell out of fashion – in large part due to inertia of politicians There were many voices – indeed from many familiar faces here today – who argued forcefully that the political class would need to understand and ultimately embrace eParticipation or risk being swamped by it....... Some leaders listened and tried, but most tried to use these tools to continue ‘business as usual’ ie top-down message delivery/talking to and at people rather than with
  9. We have seen the results – rather than fading quietly from the scene, the explosion of social media alongside dramatic global developments such as Occupy Wall Street Movement have led to a widespread resurgence of the term eParticipation in terms engaging citizens – or better yet: citizens engaging themselves - in the democratic process So much so that we are now hearing more and more about the term eRevolution rather than merely eParticipation.....
  10. The question now is ‘what does this mean for our turtles and gazelles?’ Increased pressure, increased awareness and increased means for them to engage and collaborate to drive innovation and growth Especially given the current fiscal crisis that seems to be engulfing us The $100m question is will our turtles seize the opportunity? Have they learned? Or will they repeat the mistakes of their political masters?
  11. Wherein public adminstrators and SMES work together with citizens to drive high impact innovation and growth And deliver the public services 21cst cities want and need
  12. Wherein, when we look back on the evolution of eParticipation in public service design and delivery five years from now, will be talking in terms of eRevolution And the period in which our public sector turtles were overwhelmed by the gazelles?
  13. Similar to the situation in the online index, the graph above shows that over a ten year period (2004 – 2014), Oman has one of the biggest jumps of any country going from 151st in 2004 to 24th in 2014 globally. This leap underscores the emphasis that the Government of Oman has placed on communicating with its citizens and obtaining their inputs on policies and guidelines. Oman has developed an e-Participation policy in which it pledges to listen and respond to the comments and suggestions of its citizens and residents. The Government provides a multi-channel approach to interacting with citizens such as: social media, polls, RSS feeds, customer satisfaction survey and by telephone. Significantly: The level of difficulty of the e-participation index, especially in the e-decision-making section in the 2014 Survey was increased, thus a number of countries went down from 2012 Survey.
  14. Oman has been strong in providing e-information and e-consultation in 2014 as indicated above But has not been as strong in the increasingly important area of eDecision-Making (which was Engaging and incorporating citizens’ feedback in changing policies and guidelines