1. MASTER your business with
body language

2. Why is body language important in business
?
HumanS can produce over 1 million body languages
Ittakes7secondtojudgeapersonontheFirstmeeting
SIGNs 700K
Facial expression 250K
Hand gestures 5K
Postures 1K
80% of what remember is from sight and speech
55% of our communication is done through body language
82% of the wORLD is perceived through our eyes

3. 6
universal visual signals

4. proxemics
Theories of man’s use of space
you
< 46cm
Intimate
46cm –1,2m
Personal
1,2m –2,4m
social
2,4m +
PUBLIC

5. HOW to use body language
Meeting
a potential client
Goal : establish trust
Mirror the client’s behaviour
Don’t back away when the client is speaking
Stay close but not too close
Be open to your new friend
7 secs

6. Move towards the audience on important points
Avoid looking at the screen
Focus on
the audience
HOW to use body language
Presenting during
a pitch
Goal : coordinating
body language and content
7 secs

7. Move towards them
Face in the same direction
Nod when they are speaking
Smile and stay positive
HOW to use body language
Encourage people to speak up
Goal : get people to participate
7 secs

8. Keep your head held high
Open your shoulders
Don’t slump
Lean forward when talking
HOW to use body language
Lead a team
Goal : TO dominate WITHOUT being aggressive
7 secs
Lean back when listening

9. Raise eyebrows slightly to show acceptance
Smile and nod
Touch the person appropriately in
a non-threatening way
HOW to use body language
Goal : state opposing point of view
7 secs
Disagree without making enemies

10. Pay attention
Make eye contact
Smile, nod, don’t flirt
Find common interest
HOW to use body language
Goal : be professional, polite and personal
7 secs
Socialize with client

11. Lean in to interviewer when you are speaking
Mirror the interviewer phYsically
Stay open, don’t be defensive
HOW to use body language
Goal : establish trust and friendliness
7 secs
Nailing THE interview

12. Spread your armSabout
a foot beyond your waist
Keep your palms facing down
LISTEN AND REFLECT EMOTIONS
HOW to use body language
Goal : showing understanding
7 secs
Dealing withANangry colleague

13. Mirror HIS/HER behaviour,
WITH YOURbodylanguage
Sit or stand still, except to nod
Focus oNyour boss
Keep your body and face pointed TOWARDS your boss
HOW to use body language
Goal : build agreement
7 secs
Asking FOR A raise

14. Like what you see?
Source:
http://www.forbes.com/sites/nickmorgan/2013/11/21/this-body-language-infographic-may-save- or-land-your-job/
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