360 Train the Trainer There are many ways to improve individual and organisational performance. One of the simplest and most cost effective methods is to have skilled, knowledgeable staff members train other staff. Often internal training is the only method available as unique situations brought about by a combination of systems and processes mean that external training is not relevant. Participants will be able to design and deliver effective training sessions that make a real difference to productivity. Participants will embark on training activities with confidence. 360 TRAIN THE TRAINER will enable delegates to: - Assess needs and design appropriate training - Target training at the right level - Present training effectively - Use a variety of presentation and communication methods and techniques - Assess trainee ability to undertake work tasks correctly Who should attend The program is for managers and executives from a variety of disciplines in both the government and private sector. They can be line managers, human resource or training managers & specialists. Anyone charged with the responsibility of developing people will benefit from this program. To register, contact Kris at kris@360bsi.com

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360 TRAIN
THE TRAINER
Empowering the trainer
04 - 05 JULY 2012
LEADERSHIP & FOUR SEASONS
MANAGEMENT JAKARTA
SERIES INDONESIA
YOUR INTERNATIONAL
INTRODUCTION COURSE FACILITATOR
There are many ways to improve individual and organisational
performance. One of the simplest and most cost effective methods is to Derek Stockley
have skilled, knowledgeable staff members train other staff. B. Bus. (Acc.), G. Dipl. Org. Behaviour
Often internal training is the only method available as unique situations
brought about by a combination of systems and processes mean that
external training is not relevant. Director
Derek Stockley Pty Ltd
Participants will be able to design and deliver effective training sessions
that make a real difference to productivity.
PROFILE
Participants will embark on training activities with confidence. Derek Stockley is the Director of Derek Stockley Pty Ltd,
a training and management consulting firm based in
Melbourne, Australia.
Derek has been designing and conducting training
“A man who views the world the same at fifty as programs for over 25 years. He conducts training
programs designed to improve individual and
he did at twenty has wasted thirty years of his life.” organisational performance.
- Muhammad Ali He specialises in trainer, facilitation and presentation
skills training, but also completes training assignments
covering leadership, management, customer service
and performance management.
o Derek has trained hundreds of trainers. This exposure
360 TRAIN THE TRAINER will enable delegates to: provides him with the background and experience to
Assess needs and design appropriate training talk about and work upon real workplace situations.
Discussions on the training day will be about real
Target training at the right level situations and needs, not some irrelevant and
Present training effectively unrelated scenarios.
Use a variety of presentation and communication methods and He has worked with employees at all levels, including
techniques managers and executives from technical, sales,
administrative and other professional backgrounds,
Assess trainee ability to undertake work tasks correctly including senior managers from the Asia-Pacific area.
In addition, he has a good understanding of the
Specific training content will include as appropriate: organisational issues that apply in a wide variety of
industries.
Assessing training needs Derek Stockley is committed to delivering high quality,
Delivering effective training sessions relevant, needs based training that has a practical
focus. Derek talks specifically about the projects and
Assessing understanding and learning issues of participants. As far as is possible, you will
spend time discussing real issues, problems and
challenges that you face.
Qualifications:
• Bachelor of Business (Accountancy) - RMIT
“A highly practical 2 day course that provides a clear • Graduate Diploma in Organisation Behaviour -
understanding of the key concepts of preparing and Swinburne
• Certificate IV in Workplace Training - ASCM
delivering training.”
”Derek demonstrates what he teaches” ”Provides real learning opportunities”
“Very positive reaction – was impressed with the content and “Makes learning easy for
the course exceeded my expectation” all participants”
© 360 BSI (M) Sdn Bhd (833835-X), Level 8 Pavilion KL, 168 Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia. 1

2. COURSE
CONTENT
DAY1 ESTABLISHING THE KEY CONCEPTS
Session 1 - Training for success
Understanding the training cycle
Communication skills for trainers WHY THIS EVENT
Good and bad training – being able to tell the difference 360 BSI recognizes that there is a significant gap
Training issues to be addressed that occurs between training delivery and
successful implementation.
Session 2 - Identifying training needs and considering training design
Training needs analysis Participants on this program will know they can
Different types of training sessions successfully train others once they leave the
Training people in skills training room.
Presenting information – policies, product knowledge
Use of discussion sessions The program will be interactive and practical.
Participants will have the opportunity to
Session 3 - Designing and presenting immediately put the concepts and techniques
Identifying the key influencing factors outlined into practice.
Choosing the training design
Developing a session plan Practical exercises will relate to actual participant
Use of questions situations where possible. Consequently, some
Learning principles exercises will be created based on participant
input about real situations and scenarios.
Session 4 - Presentation techniques
Public speaking and presenting
The focus will be on developing participant
Use of training aids including presentation technology confidence and providing techniques that help
Preparation for practical exercises to develop a rapport with people involved in
training sessions.
After the training, you can expect to be able to
handle training well in a wide variety of
situations where you have the knowledge, skill
DAY2 USING YOUR KNOWLEDGE and appropriate attitude. You will feel confident
Putting it into practice and positive.
Session 5 - Setting up for training success
Understanding training choices
Focusing on behaviour change
Understanding training evaluation
Session 6 - Practical Exercises
Practical Exercises by participants
Feedback by trainer/other participants on training style and content
Discussion of practical training issues
Lessons learnt
Session 7 - Practical Exercises (continued)
Practical Exercises by participants
Feedback by trainer/other participants on training style and content
Discussion of practical training issues
Lessons learnt WHO SHOULD ATTEND
The program is for managers and executives from
a variety of disciplines in both the government
Session 8 - Wrap-up and conclusion and private sector. They can be line managers,
Finalise training approaches human resource or training managers &
The training cycle revisited specialists.
Evaluating training Anyone charged with the responsibility of
developing people will benefit from this program.
COURSE SCHEDULE
8.00 Registration & Coffee/Tea
8.30 Workshop commences
“Give light and people will find the way.” 10.30 - 10.50 Morning coffee/tea
12.30 - 13.30 Lunch
- Ella Baker
15.00 - 15.20 Afternoon coffee/tea
17.00 End of day
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REGISTRATION FORM
360 TRAIN
THE TRAINER Fax: +603 9205 7788
Empowering the trainer
Tel: +603 9205 7770
Mobile: +6016 3326 360
04 - 05 JULY 2012
FOUR SEASONS
JAKARTA Email: kris@360bsi.com
INDONESIA
DELEGATES IN-HOUSE TRAINING
1 Name : 360 BSI is passionate about providing strategic technical
programs & high potential training solutions across the region
Name on tag : to build personal competencies and organizational capability.
Job Title : You will receive practical training from a professionally
qualified educator with over twenty years of teaching and
Email : training experience.
Mobile : Please feel free to mix-and-match topics from the areas listed
below to get the right training content for your staff. Other
2 Name : topics may be available upon request.
Name on tag : OTHER COURSES BY 360 BSI
Job Title : Professional Proposal & Report Writing
Email : Finance & Capital Investment Analysis
Document & Records Management
Mobile : Total Training Needs Analysis
Executive 360 Leadership Program
3 Name :
Name on tag : Hotel Contact Details:
Job Title : For Room Reservation, please contact Reservation Desk.
Tel. +62 (21) 252-3456 or Fax. +62 (21) 252-4480
Email :
Mobile : Four Seasons Hotel Jakarta
Jalan H.R. Rasuna Said, Jakarta 12920, Indonesia
AUTHORIZATION General Information:
(This form is invalid without a signature) 1 Closing date for registration is 25th June 2012.
2 The fees cover lunch, tea breaks, materials and certificate.
Name : 3 Official confirmation will be sent, once registration has
been received.
Job Title : 4 Participants will need to arrange their own accommodation.
5 Attire: Smart Casual
Email :
Tel : ( ) Cancellations/Substitutions
Organization : Substitutions are welcome at any time. Please notify us at
least 2 working days prior to the event. All cancellations will
Address : carry a 10% cancellation fee, once a registration form is
received. All cancellations must be in writing by fax or email
at least 2 weeks before the event date. Cancellations with
less than 2 weeks prior to the event date carry 100% liability.
However, course materials will still be couriered to you.
Signature : Date: / /
Thank you for your registration!
COURSE FEES (please tick as appropriate) PAYMENT DETAILS
Payment is required within 5 days upon receipt of
JAKARTA, INDONESIA: 04 - 05 JULY 2012
the invoice.
Bank transfer:
USD 1,895 per delegate
USD 4,995 - Special for Group of 3 360 BSI (M) Sdn Bhd
HSBC Bank Malaysia Berhad
USD 6,995 - Special for Group of 5 Bukit Bintang Branch, Kuala Lumpur, Malaysia
The fee does not include any taxes (withholding or otherwise). In case of any taxes applicable Account No: 203-371059-725
the client has to ensure that the taxes are paid on top of the investment fee paid for the course. Swift No: HBMBMYKL
Compliance with the local tax laws is the responsibility of the client.
* Save up to 50% for In-house Training programs All payments must be received prior to the event date
© 360 BSI (M) Sdn Bhd (833835-X), Level 8 Pavilion KL, 168 Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia. www.360bsi.com 3